24 Hours Moving

I wanted to thank everyone at 24 hours moving. I had a 2 bedroom apartment to move last minute I was scrambeling to get an honest moving company. After reviewing all these bad and negetive remarks on almost EVERY moving company located in the Dallas area I came a cross a 24 Hours Moving web site and reviews I was scared hiring someone over the phone but I really felt comfertable after getting information from a supervosir at the company she was always so nice and understanding and really worked with me and I can say now I was under so much stress and she just helped and calmed me down in every way posibble. On moving day everything went great the movers arived on time they were out in 3.5 hours did a great job very hard workers! My delivery arived about a week or so after I hoped maybe before but I knew that it may take a little longer so I was prepared. The delivery went just great I didint have acsses for a large truck so the company rented a truck for me and did the entire delivery for me which I think that was great I paid a little more but it was worth it! Again thank you I apericate all your help and you defenatly got my business next time I move. Sheri.

Service cost: $1850

  Do NOT choose 24 hours!!   They provide the worst moving service! They got your money and they would not do the work they promised. If you choose a moving company for your big moving day, of course you will expect a fast, good-quality, friendly, less-expensive service. You will get nothing like those from 24 hours. They will give you a low price quote and promise they will give you good service. However, once you paid the deposit and you have to choose their service, they will start to charge you more and more and more… 24 hours provided the worst service. 1.       Deliver Speed. The company should change their name to 24 Days instead of 24 hours, since it is very misleading. You will not get prompt service from them. IT TAKES ME TOTALLY 12 DAYS TO GET MY STUFF. I knew they would not deliver your stuffs to your new place fast. Therefore, I asked 24 Hours to pick up my stuffs one week earlier before delivering day. However, on my delivering day, they told me my stuffs are still not scheduled for delivery. They are waiting for more customers to fill the truck and after that they can deliver my stuffs. I finally got my stuffs five days after I moved in my new apartment. ABF provided 3 days deliver guarantee. Think about the time you wasted and the money you have to spend on hotels while all your stuffs are stored in 24 Hours warehouse. Just for this reason, I should regret to choose 24 hours. 2.       Costs. I thought I could save money by choosing 24 Hours instead of ABF. I was totally wrong by the end. 24 Hours gave you a low price quote but they tried their best to suck your money during pickup and delivery. They have many unreasonable rules in their contract. Make sure you read it carefully. They charge me $550 more finally. They charged me $75 more because the stairs are more than 7 steps when pickup. They charged me around $200 more because they estimate my stuffs will take more spaces (I have the same stuff as in the price quote and the pickup guy told me my sofa and dining tables are larger than normal ones…). They charged me $300 dollars because the driver cannot drive the truck in front of my new house (I live in a new house with a two way road in front).   3.       Service. Their service is a joke. The worst service ever. They refuse to do the reassembling services and I got several boxes broken. My dining chairs were hit with scars. 24 Hours sent only two guys for delivery. The delivery guy had a very bad attitude. He is not helpful, not willing to do the basic work they promised. He just wanted to get the money, unload my stuffs and leave. The delivery guy could not drive in front of my house and asked me to pay $300 extra for delivering. I told him I need to call your company to talk about this. He told me “After you make the call, you will pay $375” and then he turned around and left. I agreed to pay $300 extra because I have wasted too much time waiting for my stuffs and I could not wait longer. The delivery guy asked me to pay all the balance first before he could unload my stuffs. I did that and confirmed with him that he would unload everything for me and reassemble my furniture. He told me it was part of their service. However, after they unloaded my stuffs, they refused to reassemble my furniture. I asked them why they did not keep their promise. they did not care at all. The delivery guy asked me to sign the paper work so that he can leave. I tried to call the company ask for an explanation. He told me it would not change anything and I was wasting my time. He even threatened me before I called the company that I refused to sign the paper and he was leaving…   I will never choose 24 hours again and I will tell people I know about my experience.  .

Service cost: $1800

My father just recently passed away. I loved him and my mother so much that's why I hate to see my mother so depressed. So I decided to move to Florida to be with her. It times of bereavement and in the process of moving. I want everything to be smooth and hassle free. I am in too much stress and I want my move not to add up on my stress. My friend knows someone from 24 hours moving inc. She gave me the number of the moving company and I called them to ask for pricing. I never searched or looked for other moving company because I am in time constraint and it was a friends recommended company, so I go ahead and scheduled the pick up. Prior to this, I talked to a lady (sorry forgot her name) from the moving company. We talked for hours in details and specifics of my move. I asked her from the additional charges to insurance and the timeframe. She answered it perfectly. The day of the move came and I am so speechless. They were good in their field, and they do their work so fast plus I saved money from my original quote but spend some $50 for additional flight of stairs. I still saved $50 USD after the charge. My employer did not allow me to resign in one week time so I need to delay the delivery for one week. They agreed with it as long as its not yet in the truck. Two weeks later my items were delivered in two destinations (one in storage unit and others on my mom's house). I love their service so I gave some tip. Like my friend, I will truly recommend them to my friends.

Service cost: $4600

I was recommended 24 Hours Movinc Inc. from a friend. Personally, He actually haven's used the company but knew someone who experienced the companies service and provided great feedback. I had been looking around and moving companies to transport a 2br apartment from Dallas, Texas to the harbor in Baltimore. I had originally booked with another moving company, but once I spoke with Sindy at 24 Hours, I had to cancel. Se was so nice and helpful in booking me, and I was very pleasantly surprised with how much they offered. She gave me a $2703 estimate and came out $3010 hundred actual. Once the movers came, they run over me what they will do and what should be done and what are the contents of our contract and started moving quickly and efficiently. Delivered without broken belongings arrived Baltimore, and they were able to transport a carry a couch up 2 flights of narrow and almost dangerous stairs. The movers themselves were really nice; their appearance matters to me too since they wore uniforms with company information in it. That makes me relax since I know this company is real and professional. would definitely use them again.

Service cost: $3010

My items were just delivered August 18th, 2013.  My moving experience with 24 Hours Moving, Inc. was a mixed one.  The initial sales rep Michael was good.  The crew that worked under Tom did a great job!  They were nice, worked really hard, and deserved the tip they received.  I was also highly impressed and appreciative of Melissa Lilly, who helped me set up the delivery date.  Throughout that process, even through requests to change the date, she exhibited great customer service..from her promptness to her wonderful attitude.  Her supervisor, Sindy Rosado, was nice too.  The overall price was also good compared with other companies. Tony (one of the delivery guys) was great!  He has great people skills and work ethic, and seems to be a big asset to the company. What made my experience with 24 Hours Moving, Inc. a mixed one was the customer service issues with the delivery rep, Roger.  To be honest, Roger did some good things such as working with me on the parking of the truck and the positioning of the items in the apartment.  The problem I had with Roger was his attitude at numerous points throughout the delivery.  When I let him know that my computer desk needed to be assembled, he acted as if he didn't want to do it (although he did do a good job of putting it together).  When I let him know that a line item on the inventory list was missing and I wanted to locate it, he got an attitude about it as if I was inconveniencing him by wanting to go through the property again.  His time schedule seemed to be the top priority.  Roger also mentioned that the foreman (during the pickup) may have made a mistake concerning the missing item, implying not to make a big deal about it.  To his credit, we did go through the list again to ensure it was missing.  We also searched the truck again.   Overall, Roger did do some good work, but his lack of professionalism at more than one point during the delivery process left a bad taste in my mouth.  He was in "rush mode" to the point where I felt like a bother for even asking questions or wanting to double-check something.  I understand time is a factor, but customers shouldn't feel like they are wasting a company's time if they have a question or issue.  There is no company without a customer.  I've even thought about writing a complaint to the Better Business Bureau because of what happened during the delivery.  24 Hours Moving Inc. seems to be a good company overall, as noted by the good people and pricing I encountered.  Unfortunately, one person can hinder an otherwise good overall experience.     .

Service cost: $2771

I just wanted to let you know that my items were delivered last week to our new home in Florida. The experience we've had in moving out of texas with 24 Hours Moving Inc. has been A big relief. Your guys lessen the hassles and stress that we usually experience during move. We move most of the time due to my husband's nature of job. Although we encountered some minor issues with our furniture, You gladly helped resolve our issues with the furniture deliveries, assisted us in packing and storing my boxes and additional furniture at no extra charge and were very professional in every sense. I will be referring your company to all my friends and colleagues who will be moving from Dallas area.

Service cost: $5600

I am a manager of an IT company in Plano and the company recently expanded and opened a new office/data center in New Jersey. They chose me to head the satellite office and I need to move as soon as possible. I asked my friends who moved out of Texas for a moving company and 3 of them gave the same company. The 24 hours moving inc. They recommended them for having polite people, giving good price, professional work and customer service is courteous.
I called them and gave them my requirements of an immediate move. I gave them the specifics of my items and to make everything sure they sent someone to do the estimates again.
In the end we got their service, they came early for pick up and they worked on packing and wrapping everything. They have the materials and equipment and they never left any single scratch or trash from where they work.
The delivery went well too. We got an additional charge for steps on stairs but it's fine with us. In anyway it's stated on the contract that they can incur charges in some instances. I gave big tip for the guys who did the job (a driver/foreman 4 guys). Like my friends I will recommend them for sure.

Service cost: $4800

MY first time experience with 24hours Moving overall was an excellent one.  My sales Consultant, David in the Dallas, TX location was very customer service oriented and prompt in aswering questions/returning calls.  I was slightly experiencing a little concer about when my furniture was in transit from Texas to Maryland with driver, but in the log run it worked out well.  The driver kept me posted at each of his destinations drop off.  Melissa, who worked with dispatch durig the transition was excellet in keeping me posted via email and call.The driver made it to my place at the expected time that he provided and nothing was damaged. I applaud the movers who provided the full service in wrapping up my furniture - they were professional and courteous.  I will ot hesitate to use them again I the futre if need be and will highly recommend them to family and friends.  More importantly, the price provided to me and going over it, when my furnture was picked up, there was no change in my balance.  Tipping for the outgoing and incoming services was well worth it. .

Service cost: $1981

I am not a person who likes moving all the time. As much as possible I will stay in one place once I get settled, but my current situation leads me to move. I got laid of from my Job and needs a new company to work in. I found the best one in Michigan. I know how stressful moving can be and I don't want additional stress from dealing to a wrong company. Since I don't know anyone whom can refer any good moving company, I looked in Google and found some good companies(I based it on customer ratings and testimonials). Four came to our house and provided some estimates(that includes 24 Hours Moving Inc).24 Hours Moving gave me the least price. That's why I chose them to move me. Sindy, the agent assisted me in the process and scheduled the pick-up of my belongings. Well, I can say the pick-up is not that smooth as I thought so but they assured me my stuffs will be taken care of. Anything broken or missing will be replaced by the company. They made inventory of the items and let me check its status before they load it to the truck. In the end, when they delivered it after a week from pick-up, My items are in good condition. Although the pick-up is not smooth I am happy the delivery went good. Joseph, the driver came in with 3 guys and they worked and never stop for any lunch break or snack just to finish loading it to our new home. And yes I gave a tip..they respected me and my family and never seen arrogance.

Service cost: $2900

I don't usually make reviews for any services I get. It's not because I don't get a good service but because I am always busy but this time I made time to make this review. The reason were too many but summing it up I am very pleased with their service on my recent move. When I called them I knew they were good company because of the politeness they showed on our hour long conversation. They gave me options to choose for my move and I got the one I think is the best for me. They also packed all in very secured manner. They also send respectful and hardworking personnel to do the packing and pick up. They finished fast but looking at their output it was very commendable. What I am mostly appreciative is their delivery personnel. He is not just polite, he was also witty and very intelligent. Gave me a lot of tips on my online business and shared his experiences on motorcycle assembly. His crew were also fast and very patient. I had them move my furniture and they just kept complying with smiles on their faces. I am glad I hired them. Thank you 24 Hours moving.

Service cost: $6950