24 Hours Moving

When you hire a moving company, you are paying for an easier moving experience than if you had to do it yourself.
Well this was not the case
They were late, rude, and racist!

They would't even put on shoe covers that I supplied for them unless I provided an additional $300, because the movers say they did not have enough time to put them on. I just merely did not want any dirt tracked in the new home and they were adamant about not wearing them unless I paid that horrendous amount. So my mother was becoming unhappy and the mover assumed she was saying bad words about him. He said, I know what she's saying because I know Japanese!!" I told the mover, "We are not Japanese.." He replied, "then what are you.." and I shook my head after because he crossed the line.

I am never ever hiring this company and I would STRONGLY DO NOT recommend anyone hiring them.

Service cost: $400

If you are using this company for moving, be sure you have detail records of your cu. ft volume or they would try to overstate the volume and scam for more moving cost. This person came back after loading all our household items into the truck and claim that the my load was 967 cu. ft. as shown in the estimated attached. After I protest the number and showed him my records of all the boxes, he went out for a few minutes, without doing another measurement and came back to agree on the original estimated quoted load volume which I strongly believe was still over than what it actually was. The difference would have been an over billed $673.20. Anyway, they would take any chance to over charge you, so be sure of knowing your load volume! It also took them 31 days from date of pick up to delivery. It is a total diaster! The salesman sold you on fast delivery, 3-14 business days transition time, but don't count on it, especially you are doing long distance interstate moving.They have to fill that 18 wheeler, no regard to people waiting on the other end without any of their household items. To top it all, my piano leg broke despite paying extra handling. Who knows how they handle your expensive item! They might stack boxes and others on top of the piano to make that extra dollar!  .

Service cost: $2734

I recently used 24 Hours Moving to move from Texas to Florida. The movers arrived perfectly on time, which was important because I had a small window of time before I was leaving.
 
The movers were professional, polite, and friendly. Despite the heat, terrible humidity, and heavy boxes the guys worked quickly, but carefully to get the job done. Everything arrived in one piece and undamaged. 
 
I am a happy camper- except for all those boxes that I now have to unpack. But in all seriousness,  I am satisfied with 24 Hours Moving and their ability move all my heavy crap.

Service cost: $7180

While signing the contract with 24 hours they didn't mention anything in detail about the first flight. Later while picking up they are saying first flight means only 7 steps oh. Is there anywhere first floor having only 7 steps.What a logic. More than each 7steps they are charging 75 extra?? And packing they are charging extra everywhere everywhere everywhere everywhere everywhere everywhere they are charging extra. At last, they are charging 500 to $600 extra. Don't we know how much cubic feet? They will tell one number we have to pay. The same thing while delivering also.Don't believe the initial number which they are committed to shipping. Add minimum 500 to 600 extra upon that charge. Remember while pick up u need sign hell of paperwork, you will not know what they are charging for what extra. Finally don't ever believe initial estimate. They will park the truck purposely little longer than your place and ask extra money for long carry.   .

Service cost: $1615

Bad experience overall with this moving company 24 Hours Moving Inc from Dallas. Received a call from their sales person Sharon after I filled out an online form. The quote she gave me over the phone was around 1300. It was considerably less than the other movers (the reason the sales person quoted was because they were local movers & hence charged less). The movers came on time and since I had packed everything the move was quick. That is where the ordeal begins. The pick up guy mentioned that since the distance from the door to truck was over 50 feet they will charge additional 150 dollars. They put up everything in the truck and then mentioned that I will have to pay additional 40 dollars for because the volume is more. They had nothing to measure the overall volume occupied. Since they had put all the stuff in the truck, I had no choice but to pay it. The delivery men expected a heavy tip. The deliver time I was told by the company was 7-10 days. Again they insisted that it would reach in time because they do interstate moves from Dallas all the time. When my belongings didn't show up after 2 weeks, I called them up and they said the truck has just left and it should be there soon. They had me talk to the truck driver instead of following up with him directly. As a customer it is not my responsibility what the truck driver is doing. Anyhow, the stuff finally arrived after 21 days. Once the truck driver arrived, he immediately mentioned that the distance from truck to apartment is over 50 feet and he would charge additional $150 dollars. I told him if you can measure it for me I won't hesitate in paying it. The guy did not have any equipment to measure the distance. Instead he started measuring by counting his steps. I told him again that this is not acceptable since this won't be accurate. He said you can call the company directly. I talked to the owner o the company and instead of admitting his mistake of driver not carrying the measuring tape, he started insisting that his drivers have been doing it for years and they know how to measure by steps. Most unprofessional thing I have ever heard in my life. The guys would not unload the stuff to my house unless they had the money in their hands. Simply unacceptable. FInally I had to get my own tape and measured personally in the cold Boston weather the distance from the truck to the apartment. I honestly didn't sign up for this. Even after all this ordeal, the men expected a tip of some kind.Being out of cash, I instead offered them coffee personally. Overall I ended up paying apprx 350 dollars over their inital quote and had to deal with their ridiculous service. My advice, stay away from them and rather hire a well known company who atleast don't rip you off after inital promises.    .

Service cost: $1650

I would never recommend this movers to anyone. These people make lots of promises during the reservation of the move, but none of them is fulfilled. 
They have all hidden charges and various sub points which are written in small letters / font. They charged me $300 more at the time of delivery, just because of 1 flight of stairs.  TO BE specific, $10 for 1 stair. 
"Where in the world do we have 1 flight = 7 steps ?? " This is not possible in any Civil Engg. construction. They charged me for every extra stair. It was crazy. 
Drivers was very rude and arrogant. Had lot of attitude. 
During the delivery for my stuff, I got to talk to Supervisor of 24 hours moving inc company. He was very rude too and was trying to prove me dishonest. 
"Never ever believe 24 hrs moving's words over the phone, ask them in writing what ever they say". They usually lie after we make initial 10% payment. 
Have lots of things to tell here, but don't want to. If anyone have any questions, please feel free to contact me via my e-mail. 
Totally disagree with the service they provided. 
I will suggest that, NEVER NEVER NEVER to go with 24 hrs moving Inc. 
 .

Service cost: $1110

My experience with 24 Hours Moving started about a month ago, when I was getting quotes to move to Washington. I probably spent 2 weeks getting information & quotes from over 20 moving companies. I got so many phone calls & emails, and felt like I wasn't getting my questions answered fully and wasn't being given all the facts by the salespersons from other companies.  This was my first big move and I needed someone to help me, not confuse me. Both the salespersons I spoke with, Jay and Joe took the time to explain everything completely and answered all my questions. The made it clear what to expect and they also explained why some of the quotes I was getting from other companies seemed too good to be true and what information the others were not telling me. To make me feel more comfortable, Jay offered to schedule a person, to come to my house and give me an accurate quote of my move. The guy that came out, Michael, was so patient and helpful. He went over everything with a "fine tooth comb," regarding my move and what would happen. He guaranteed to be there on the day of my move, and as promised he was. The movers came in the morning, packed and loaded my entire house that day. Not like other companies had told me. It would have taken 2 or more days to pack and load everything.  I received my things 2 weeks ago. After unpacking everything, I was amazed that everything arrived safely. The only thing that was damaged was a leg on my dresser. Those moveres were so wonderful, they had someone come to my house, pick up the dresser, have it repaired, and brought it back in 2 days! It was amazing! I had actually purchased a full replacement insurance for my items, and because these guys are so great, I didn't even have to file a claim. Trust me when I tell you, you don't need to look any further. These guys are in one word, professional.        .

Service cost: $18711

24 Hours Moving truly did a fantastic job moving my belongings from Dallas to Philadelphia. This was a huge relief because my initial move to Dallas was an utter disaster! So disastrous that we were very skeptical about ever using another moving company ever again. 24 Hours Moving restored our trust in moving companies. The deliverymen were perfect gentleman and we received timely, accurate and honest updates from our agent Sindy. She is not simply a kind voice over the phone, as was the case with our prior move when the "polite" sounding agent turned out to be a real liar..we could not have asked for anything better out of this experience and would recommend 24 Hours Moving to anyone!

Service cost: $1250

I approached the relocation of my son with great trepidation having to arrange long distance and having read all the buyer beware articles regarding moving companies. I requested  internet quotes and that created a flood of calls and emails. I resplied to the first few that came in and got an immediate call and quote from 24 hours, When I called I got the owner on the phone and he was polite, helpful and straightforward about the moving costs. He patiently answered my list of questions, from all of my research, and was neither annoyed or bothered that I wanted specific answers to everything in advance. I then spoke to a few other movers and I was wasting time because all were pretty close in range and none were as responsive. I worked with Sindy on the entire move and she could not have been more pleasant with an almost immediate turnaround time on every question. She knows her stuff. She gave me good advice and explained every charge up front, if there were any costs I didn't understand she would explain them again. Essentially, the charges are what they are with any move but the more you know what they are up front you should not be upset when it is time to settle up. In spite of all good intentions, my son had more stuff than we thought and the apartment was futher from the elevator than we thought so not surprising to get extra fees that day. They did all of the packing and it was packed extremely well, even the delivery company commented that they don't see things done that well usually, and they arrived in three days which was incredibly fast. I am sure part of it was luck but we also felt that everyone at 24 Hours Moving did what they could to make it happen. There was no damage to my son's belongings and 24 Hours checked in constantly that things were going well. It takes a good attitude on the csutomer side  to make this work but I thought these were good people in a tough business, so  happy to write this review.

Service cost: $3600