24 Hours Moving

As my title states my overall satisfaction from this moving company was because of their fast delivery and reliable staff. Time is of high essence on my move because I shipped mostly items that I will be requiring on my job. Organizing events for high profile events is my specialty and most of the valuables in this move was my materials, devices and equipment for the job. My full requirement as soon as I contacted 24 Hours moving was for the early delivery of my shipment. They put in writing the exact delivery date and they came in earlier than expected. Two days before I start my new job. I am so lucky I found this guys. Very reliable. Great work 24 Hours movIng.

Service cost: $5327

Beware of this company! At first, this Pamela will call almost everyday to convince you to hire them. She's sweet anyway but our nightmare started when they sent their reps to pick up our stuffs last April 10. It's been more than 30 days since this company got our items last April 10,2015 from Texas bound to Washington and guess what?! No calls and updates! There's another issue, a missing samsung galaxy tablet and $80 cash went missing after these guys left with our furnitures and appliances. We called more than a dozen times and all they could tell us is "We have no updates from the delivery/dispatch dept. We will call you if we have anything." REALLY?! Excuses after excuses and now it's May 13, nobody knows where our items are! Got 3 kids sleeping on the floor while me and my wife are having back problems already sleeping on the cold floor. Paid 60% already as agreed but no news yet if they are going to deliver them to us or it's headed to Mexico instead. Very frustrating and a lot of disappointments. The reported stolen items remained unsolved by the company officials. We are tired of waiting and don't know who can help us to get back our things since we are new to Washington. This warning is intended for the next victim/s of this lousy and very unreliable 24HoursMoving,Inc. company. .

Service cost: $4000

When you hire a moving company, you are paying for an easier moving experience than if you had to do it yourself.Well this was not the case.They were late, rude, and racists! They wouldn't even put on shoe covers that I supplied for them unless I provided an additional $300, because the movers say they did not have enough time to put them on. I just merely did not want any dirt tracked in the new home and they were adamant about not wearing them unless I paid that horrendous amount. So my mother was becoming unhappy and the mover assumed she was saying bad words about him. He said, "I know what she's saying because I know Japanese!!"I told the mover, "We are not Japanese.."He replied, "then what are you.." and I shook my head after because he crossed the line. I am never ever hiring this company again and I FIRMLY do not recommend using them.

Service cost: $400

I never had any resources on how to start with my move, It was my first time to move and I am having a hard time looking for a mover because nobody that I know can refer anybody. So I began searching the internet via Google. Found a bunch of moving company. So I called them asked for a quotation, So I basically hired the most affordable one because I am in a tight budget being a college student. I hired 24 Hours Moving not because I was impressed at them at first but because of their competitive pricing. I was surprised when my whole move went very smoothly and I had a very good moment dealing with their people whether it is from their office or the personnel they sent on-site. They took good care of my belongings although its not that much expensive and even helped me unpack it during delivery. If you would ask me if I recommend them, Of course I will. Glad I never had a very hard move and I am thanking 24 Hour Moving Inc. Now I am very impressed. .

Service cost: $2240

We hired this company based on their assurance our belongings would most likely be delivered within three to five days. It is now twelve days later, and still no delivery. Mary, the dispatcher, fed us some story about the truck breaking down somewhere, but didn't say where. She then told us we would have a delivery on April 16th. Mary also told us she texted the driver twice to give us a call, which never happened. Then she told us "the truck was in our neck of the woods." That was two days ago, and still no call and no delivery. Then Mary told us we would have delivery either late today (April 17) or early tomorrow. I attempted to call Mary on April 16 before close of business asking why we still never got that phone call from the driver, and wanted to know an exact day we would have our delivery. She didn't answer so I left a message. Of course, my call was never returned. Evidently the truck has been in my neck of the woods now for two days! And still, no phone call from the driver. Incredible how companies like this stay in existence, as they have no clue about good customer service, and don't seem to care. I posted a review on the Dallas BBB web site, and awaiting their a response from 24 Hour Moving. Our belongings are out there somewhere, and we don't have a clue exactly where. I only wish I researched this company more before hiring them. But I can assure you I will never hire them again.

Service cost: $5100

Stay away!! Still holding my items hostage.  I arranged for them to ship from Florida to Ohio early Feb.  I requested for them to deliver my goods on Feb. 28.  They have lied to me every week saying that my shipment will be delivered.  Stay away..they will rob your money and goods.  They charged $1000 for pick-up. They are very much paid in full.  I am worried about even receiving my items at this point.  Kevin, the customer service rep, would not even let me speak to a manager.  My next step is to contact BBB and a lawyer if need be.  I will give them this week to figure this out.  I can't believe how incompetent they are.  I received my household shipment quicker from Korea using a different company.  I am shocked that they cannot figure out how to ship from Florida to Ohio!

Service cost: $1000

Hi,
I have recently moved from Alpharetta to Miamisburg,OH. From first sales call to final invoice delivery, the service was extra ordinary. I contacted two person in the company Sinday & Ben. Both are down to earth in service. I never expect this kind of service in a logistic company. They are following their promise all the time. Packing also very neat and professional. We had lot of glass items as kitchen utensils. I can tell you everything was safe and we haven't lost a single items. They are very calm and quick while packing and delivery time. They are always reachable to get track of our items. I have scheduled/re-scheduled multiple times due to my new apartment availability. They are very flexible on dates of delivery. Thanks Sindy and Ben for your extraordinary and kindly service. Keep the good work.

Service cost: $1664