227 movers in Mount Prospect, Illinois - reviews and costs

"This company uses predatory practices, lies and extortion. Company movers smelled of alcohol at the time of pick up. When I was shopping for estimates, the company employee, Nate told me on phone it would take about 5-7 days to move me from IL to ..."

"Moved from Orlando to Boston(2locations) and paid for “white glove” service. Total move over 9k. The team packing in Orlando was wonderful. The experience in Boston was problematic. Only one mover showed up to unload. With flights of stairs, heavy..."

"So, I scheduled these movers for today 07/02/2026. They came and walk through it, pointed at one open box (which we were working on) and said "we can't take that" with already ennoyed voice. Walk thorough and left. After I called them and raised m..."

"Our experience with First Class Movers has been nothing short of a nightmare. We urge anyone considering this company: DO NOT TRUST THIS COMPANY! PICK ANOTHER MOVER! Here is a detailed account of the issues we encountered: • Unresponsive Staff: ..."

"Its worst and pathetic service.. They give you best deal but no grantee of your items, my few boxes are missing and most of furniture are broken.. And their claim process is bad, its almost 2 years for service but still struggling with claim.. Ple..."

"Beware of the office staff they are bunch of liars, will give you a low quote and then add additional charges when they arrive at the door on the move day. At that time the customer is stuck with them and has no choice. Every staff memeber call th..."

"Previously used Burrows when the company was managed by Dersu Burrows (2014). Great service at that time. Most recently, Sep, 2019, had horrible experience. Under new management. No good inventory method used. Items lost, never returned. Antique g..."

"Do not use this company. Horrible service. They lost some of our items. They also damaged some of our furniture. Sean is a coward and will not take our calls or return our messages. How do you lose items when this is your business? Must be employe..."

"Stated they were avail for a specific day why I hired them. Did no call no show, than stated they were forsure avail next morning did another no call no show than had an attitude and stated was not going to argue as to why they did not show up. Ne..."

"They stole my money to pay for the move and still wanted me to pay more. Am I supposed to pay twice? Who has money for that? I sure don't These people have the nerve to act like they are innocent. You can never talk to the manager or owner. I woul..."

"I contracted my move with The Moving Experts but Elite Moving & Storage showed up to pick up my belongings. Even though I was told by their sales rep, Mary, that the Moving Experts hire their own drivers and movers-this is not true or at least the..."

"Terrible experience August. 4 I left Chicago, didn't get my storage items, till August 21st and they broke my TV and I was missing storage bins. Never able to contact Joshua no one ever answers the phone, on hold for 45 minutes then the phone hang..."

"Don't use them! Charged an extra hour, added incorrect fees and did not adjust. Also damaged several pieces of furniture. $1,900+ for a local move."

"Sitting in an empty house with a pregnant wife and two little kids waiting for the company to find a driver to deliver my items to my new location. Well past the the delivery date provided by the company. They keep saying sorry but have provided n..."

"If you work with them, expect to be cheated out of at least a few thousand dollars! The worst company I ever worked with."

"Selected this company based on a very reasonable price quote. Upon arrival, the movers increased the total cost of my move by almost $1000. as others here have mentioned too. I had to leave things behind because of this. I was told last Tuesday, 1..."

"The unpacking was a disaster--nothing unpacked, boxes dumped in garage, 30+ items broken, boxes mixing. And their claims department stonewalls any claim. Ugh."

"The first time I moved with this company, it was a great move. So I called them again--much to my regret now. Both were local moves with a packing day, a moving day, and an unpacking day. The first time,the same crew came all three days. The sec..."

"I had received a quote on a Wednesday to ship a vehicle from UT to OH on that Friday. I booked the transfer and paid the downpayment Wednesday evening. On Thursday morning, I contacted them to get my driver information for the next day's pick up a..."

"THIS IS A VERY BAD COMPANY TO USED IF YOU ARE MOVING . THEY PUT A HOLE IN MY WALL AND DID NOTHING TO FIXED THE PROBLEM AS WELL AS DID NOT MOVE ALL OF MY ITEMS AT ALL . THEY CAME OUT TWICE TO MOVE MY ITEMS AND STILL DID NOT MOVE THEM ALL . I SENT T..."

"Choose Coffey Bros if you want to pay 30% more than their estimate and have the distinct honor of wondering where your belongings—and your sanity—have gone. I consider my experience with Coffey Bros less a mover/customer relationship and more a t..."