490 movers in Germantown, Maryland - reviews and costs

"This company should be called movers from hell. They showed up late to pick up our belongings. They showed up at 10 pm and did not leave until 4 am. They left our home and yard damaged. They then charged us double the estimate and held our belongi..."

"They took our deposit and then ghosted. We called repeatedly and they committed to showing up. They did not. We filed a fraud claim with our credit card company, which reimbursed us immediately. Seeing the fraud claim, and losing their money..."

"I witnessed a crew from this company yell at staff at a condominium and a resident who was using the loading dock with them. They also flaunted mask wearing protocols of the building. You should find another moving company to do business with."

"I recently moved from Maryland to Missouri in July 2017 to be closer to family. I had not moved in 34 years, so I contacted several moving companies. Western Express sent out a very pleasant gentleman to do the estimate, and the office contact Jam..."

"I booked two guys for 3 hours to move me out of my small studio apartment. I have moved many times before and that is about the amount of time it has taken in the past. Well, it took them 3 hours to load the truck and one of the guys spent 15-20 m..."

"Talk about bait and switch. So I got a quote from them for a move from California to Florida pan handle. Got a 2500 dollar quote with 200 dollar law enforcement discount. Was happy no problem. Day of move movers are late by 3 hours in a pensky no ..."

"Our move was horrible. Broken and scratched furniture..broken irreplaceable pottery..lost box spring..and yet it was our fault because we packed things badly. Even if that were true a box that is labeled glass and is both punctured and crushed con..."

"A previous reviewer's comments sum it up..cheated and taken advantage of.  My move ended up costing significantly more and it was not necessary.  If you're looking for a company that provides costs up front and will handle your move efficiently an..."

"This was a local House hold Goods (HHG) move DoD Contract. The movers showed up around 10:00am on day 1 as the company told me the day before, Everything after that was a disaster, They damage the townhome walls, door and floors. They did not care..."

"Really poor. Several items were lost in a move from the US to the UK - notably two large sofas. Having moved several times over the years, this is the first time I've had real problems with the moving company. First off, two expensive sofas have j..."

"This is someone my business used on a regular basis. So I really was surprised how this played out. Poor communication. Did not communicate how much deposit was or how to pay. Insisted on cash app, but didn’t provide his user information. Unprof..."

"0 stars.. they will Nickle and dime you. come up with additional charges not on the contract, zero communication, break your stuff, bang up your house carrying stuff out. these people give zero cares about you. once they have your money which they..."

"They are NOT a moving company but a broker. Once you sign the contract, there is ZERO customer service. Once your stuff is loaded in the truck, they will jack the price by thousands!!! If you have damaged or missing goods, kiss them goodbye -- the..."

"BEWARE OF [NAME EDIT], MOVE MANAGER OFCHILDS EXPRESS. HE WILL NOT COMPLETE THE MOVE AFTER BEING PAID. HE WILL DAMAGE YOUR FURNITURE. HE WILL REFUSE TO PROVIDE YOU WITH A CLAIM FORM. HE WILL OVERCHARGE YOU. USE ANOTHER MANAGER AND CARRIER THAT W..."

"First, let me say that their 3-man crew (Jesse, Percy & Darrell) were the very best moving crew we've ever had -- very professional, hard-working & personable with not a single incident of damage. We would give THEM 5 stars. The reason for the low..."