Unified Moving Services

Unified Moving Services, LLC Review

RUN AWAY FROM THIS COMPANY!!! Don't be fooled by the so-called "Veteran Owned Company" line... there is absolutely NO honor or integrity with this company- perhaps we should have asked exactly WHO was a Veteran and IF they were actually discharged with an Honorable Discharge or not? They are a TOTAL disgrace to Honorable Veterans. My husband and I are BOTH USAF Veterans and we are completely disappointed with this company.

Baskar Vaiyapuri and Ovid Sekhar are the owners. Marc Zammichieli is the manager. This review is for the Unified Moving Services in Hyattsville. Don't let them tell you these bad reviews are for another company.

Where to start??? Marc is a smooth talking operator, both before the move and after, but despite all his smooth talk, nothing EVER gets resolved. We received a quote - with someone showing up and doing a household walk-through so that it was as accurate a quote as possible. Then, on moving day, the crew showed up and instantly began saying there was "way more than we planned on" and "this is going to cost a lot more because of...." and the complaints and excuses started. They sent out a "Manager" who was rude and condescending and he declared that the move couldn't possibly be done without another $2,500.00 charge!! The move is held up until you agree to pay additional money.

Meanwhile, the "packers" and "movers" were not experienced packers and movers and failed to pack our items correctly or pad our furniture correctly. As a result, we ended up with approximately $3-5,000.00 worth of damage to our household goods. We have a file with pictures of all the damage to back up this claim. China, Plates, Dishes, Collectibles, Desks, Bar Stools, Tables, Lamps, Pictures.... you name it, it was damaged. Many items were one of a kind items we got as we travelled the world in the military.

They damaged our brand new house's walls, floors and door frames. When we summarized and itemized the damage done, complete with pictures, we got the ultimate runaround. Marc seemed sympathetic and then ultimately stopped taking our calls... our emails and forms that we submitted for insurance purposes was constantly rejected and we were told we needed ridiculous items of information in order to process the claim... like "how much does each individual item weigh" "how much was the original price" "how much is the current price" "what year was the item purchased" (keep in mind many items were 20+ years old and had been bought around the world and couldn't be priced currently because the items were no longer available!!!) - you name it and they were asking us to provide unreasonable amounts of information for each and every item (including quotes from a company to have the walls, door frames, floors, etc... fixed) before they would even consider the insurance claim.

Needless to say, we were unable to provide every little detail that they demanded and, therefore, our insurance claim was deemed invalid and we were never compensated one dime for all the thousands of dollars of damage to our house and personal items.

Total scam. Total Disappointment. RUN AWAY!!!! Do NOT use this company. If at all possible, I would give absolutely "Negative Stars" or "No Stars" for this review. Unfortunately, you have to give at least "One" Star or you can't submit your review.

Move size: 4 Bedroom Home Service cost: $5000

I moved with them sometime back and the service was not so great. However, I called them again for my move to FL and I got the best service ever by a moving company. The estimate was very accurate. There sales manager was very knowledgable about providing estimates to their crew, which was very professional. They delivered as promised and I would definitely recommend them.

One thing I came to know during my conversation with them is that the ownership has changed and the new owners are seriously looking at providing good service and building satisfied customer base. That's how you do business.

Service cost: $10300

I wanted to give 0 rating. Everything went wrong from start to finish. We requested quote from Melissa, she gave an estimate of $2,500 for everything. I double checked if there will be any change to the quote at the time of final shipping. She said it can't be more than $2,500. Finally they charged $3,500.

Once the booking is done, their job is done. No one will respond to your phone calls / emails. At the time of picked, they loaded everything and said $3800. When I asked why there is such difference even though the inventory is same. They couldn't answer. I just asked them to give the volume for each inventory item but they don't have answer. I called customer care multiple times, they said that I will have to talk to Dispatch team.

Linda is from Dispatch and she is very arrogant. She can't make any changes and they want the money to be paid first before the delivery.

Finally I will have to pay everything to deliver my items. It was very hectic experience and I will never, never, never recommend this company.

Move size: 2 Bedroom Home Service cost: $3600

I have worked with numerous moving companies in the past. But none of them measured up to the standards of unified moving. This company just blew my mind with their helpful customer service, experienced crew and reasonable prices. It’s a combination that is so rare in the moving business. But somehow they managed to provide amazing services at such low costs even in this economy. To add to their amazing list of achievements, none of my valuables suffered any damage while they helped me move. I take my hats off to these guys.

Move size: 2 Bedroom Home Service cost: $4988

Moved on Feb. 5th, with a delivery date of March 1. Did not answer calls or emails until reported them to the BBB. Told me they were packing up a van to leave LA on March 22nd. They have gone silent again. Be on the look out for Kyle and Jaden.

Of course, like the other reviews not written by them, they tacked on fees for packing materials and long haul. Quoted $2500, end cost before they have shown up at the delivery address is already at $3500. If they show up, no doubt there will be more surprise fees.

Will be reporting them for stolen identify as they have personal paperwork to the Attorney General and FBI.

Move size: 1 Bedroom Home Service cost: $3500

My husband passed in 2015 and I wanted my granddaughter in Texas to have the grandfather clock he received in 1997 as a gift for 40 years of service to his company. I contracted with unified and the entire experience was smooth, efficient and the clock arrived early at its destination and in good working order!! The gentlemen who picked up the clock in NC were friendly. They explained with they were going to do and the clock was out of my apartment within an hour. Unified kept me informed during each phase of the move process and the clock arrived in Texas earlier than estimated. My granddaughter had the same level of service excellence on the receiving end of this transaction. The team who showed up at her house was friendly, fast and they had the clock unpacked and in her home within 90 minutes. I could not have been more pleased with how all of this worked out. Thanks, unified for a great moving experience and I'd recommend them to anyone who needs to transport special items across the country!!

Move size: 3 Bedroom Home Service cost: $6900

The crew that moved me did their best to stay focused on making the relocation successful. They didn't waste time at any point, and their hard work bore fruits. I was heading to Oregon with my family after a job transfer, and this company seemed the right ones for the job. Good thing I was right. All our belongings were delivered to the destination on time and in full. None was missing. I would recommend the mover to anyone seeking a mover to handle their relocation. You will get value for your money.

Move size: 3 Bedroom Home Service cost: $2800

We recently used this van line to relocate from Sacramento to Milwaukee. We are satisfied with our overall experience but the part that we are most thankful for is that all of our items were delivered on time and without any damages. Our sales rep Kyle was very helpful and easy to reach on several occasions when we called for assistance. Our moving crew, led by Andre, was fantastic. They took their time to carefully wrap our items with blankets before they began loading the truck. Andre was very specific with how things were loaded and stacked inside the truck and that helped to consolidate the amount of space that we used. Thanks to his expertise with loading/stacking and not wasting space, our final cost was less than our original estimate. Kudos to Unified and we definitely recommend them.

Move size: 3 Bedroom Home Service cost: $4800