Average service price

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$ 2250
Interstate move average
54% less than market avg.
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3.7
375 reviews

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Paula Hildy
Sep 22, 2020
International move from La Crescenta, CA to Brampton, ON

Move from La Crescenta, CA to Toronto, Canada.

Wow! The representative who booked my relocation cube was helpful, courteous and very professional. The guy who dropped off the cube provided the best recommendation for location to ensure it was level. We packed the cube and the same person picked it up on time. Taking the cube off and on the truck was flawless! They took care of paperwork at the border and delivered it to their facility in Ontario early! Due to Covid-19 I had to quarantine for 14 days and they kept my belongings safe and without charge during this time. When I called to pick up my belongings they pulled it out of storage within a short time and stayed with me while I opened it! I was extremely surprised that everything in the cube arrived safe and sound. There were several breakable items, TV, Computer monitors etc. and nothing broke. From start to finish this company is absolutely amazing!! Highly recommend this company for international moving. From California to Toronto, Canada - service just under $3,000. Paula HIldy, Ontario, Canada.

Move size: Studio Service cost: $3000

Cassidy Pearsall
Sep 30, 2020
Long-distance move from New York to California

A total nightmare.

It seemed like it would be very easy, I scheduled my pod and the girl at Upack transferred me to their company moving partner, Moving Staffers. Unfortunately, the movers were scheduled incorrectly by the moving company, they came on completely the wrong day, after I gave them the correct date. This would be a recurring theme throughout this moving experience.

Once the day came for my Relocube to be dropped off, it was schedule for a window of 12 pm - 4 pm. It did not leave the previous customers house until after 6 pm, when it was then in a car accident. 2 hours later, the driver called me to tell me he was coming, and the new movers I had gotten to come last minute told me they could not wait any longer into the night, so I had to pay and reschedule everything for the next day (so moving out of my apartment on the next tenants lease).

Once the pod finally arrived the next day (also several hours late) the driver was nice and dropped the unit. He told me I needed 2 padlocks, instead of 1 like the moving instructions sent by UPack dictate. Otherwise, this process went fine.

Getting the pod dropped off was much worse than getting it. I was told by UPack that I would be able to provide the destination address at a later date (as when I moved, I had not found a new apartment yet). Unbeknownst to me, when I did provide the new destination address when I signed my lease, it triggers a mandatory waiting period as the Relocube was moved to a new facility to be loaded onto the truck. The girl who took my information entered the incorrect zip code, which sent my cube to the wrong destination center.

This led to me being passed to 8 different people between Upack and the various detonation centers. Every single person, while being nice and I know it is not their individual faults, would tell me there was simply nothing they could really do for me as the pod was always in transit, going somewhere else, and it could not be dropped off until the day after it arrives at whatever destination center it is going to (again, the incorrect one.) I probably spent about 6 hours on the phone total over the week attempting just to find out where the pod was, I was convinced on the weekend that it had been lost or destroyed. Seeing as you cannot get in contact with this company on weekends, my family and I saw my furniture as a lost cause.

UPack employees would tell me there was an expedited package I could upgrade to to get it faster, but that never seems to actually have been initiated. When I called the Upack number directly, the initial support people I spoke to were always rather aggressive in telling me there was simply nothing I could do but wait. When I would get to their managers, they were nice in telling me there was no option (as the pod had been sent to wrong place).

Every day the UPack people would tell me they would try to schedule it for drop off the next day, and every day I would take off another day of work and scramble to try and get a new group of movers. I eventually got my pod 1 week after initially calling to have it dropped off.

While my items were not damaged in the move, the amount of money that I lost taking off work and the monumental amount of stress this caused my family shows me that this company is not worth the effort, I will likely go with a more established moving company in the future. I do not think over 2500 dollars, lost wges from work, and hours on the phone was worth this experience in the slightest.

Move size: 1 Bedroom Home Service cost: $2600

Aletha Kleis
Sep 11, 2020
Long-distance move from Portland, OR to Tampa, FL

Be wary, but can't beat the price.

It was hard to decide to give 3 or 4 stars for the review. I ultimately went with 4 stars because, at the end of the day, I'd recommend them and probably go with U-Pak again when I move next. HOWEVER, there were many mishaps, and so next time I move, and when I recommend their service I would STRONGLY advise keeping in constant communication to make sure your trailer/cube is moving along on time without any hiccups. Our trailer ended up being a full week late (which U-Pak reimbursed $350 for), and the company that dropped our trailer to fill parked in a difficult location which we had to reposition. Another reason I went with 4 stars instead of three though, was because everyone was pleasant and seemed genuinely eager to help get these things sorted out, plus they reimbursed us for it being late. You really can't beat the price, but just be wary.

Move size: 1 Bedroom Home Service cost: $1700

Patti Rocha
Sep 28, 2020
Long-distance move from Jackson, CA to Reeseville, WI

Fantastic experience.

Simple to do-call for the container; you pack it up; call them to pick it up; they deliver the container and you pay them; you unpack it; call them to pick up the container when you're done. Simple! Price was slightly more than estimate- had MORE than we thought we'd have in the container. Truthfully I was expecting it to be a lot more. Staff very friendly & helpful. Cross-country move CA to WI.

Move size: Partial Move Service cost: $3100

Elizabeth Hemphill
Oct 21, 2020
Long-distance move from New York to Alabama

They took advantage of our bad circumstances.

Unpack took advantage of us in Covid

We hired unpack to move us to Georgia. By the time we had arrived there our holder had contracted Covid and was going to be out of work for an unforeseen amount of time due to complications. We decided to head to my parents place in Florida till we could figure out a next step and asked unpack of storage was available. They told us 500/math. Once we got situated we requested it be shipped to the new address. Not only was the few hours away going to cost us another $2000 to ship it but they would not prorate the 10 days of storage we used. They said we owed the entire 500. I asked for Neils managers information and he refused to provide it. He said I wouldn’t get a different answer from them. He would not provide a last name. He also said, it was written in our contract that they don’t prorate storage. Considering that storage was never discussed, the representative that organization the storage for us, never mentioned that.

Yes, this situation was something we were going to have to accept and pay the additional money for but this company took advantage of our back circumstances. So all together almost $6000. They should be ashamed. Covid put us in a bad situation and unpack was happy to reap the benefits.

Move size: 3 Bedroom Home Service cost: $6000

Alex Rigg
Mar 19, 2021
Long-distance move from Round Lake, IL to Canton, GA

Easy process, great value

We used U Pack to move from Chicago to Northern GA. We used the 28 ft trailer, which was dropped off right on time. It does take up a lot of space, and I had it overhanging the sidewalk to make sure you are aware of the size requirements first. We packed the trailer very tightly and secure, and they came the next day after we called to pick it up. We did a month of storage in between homes, and the trailer was stored in GA waiting for us. When we got down there, we called to schedule drop off and our driver was able to navigate the trailer onto our new driveway which was not perfectly flat and on a hill. We had movers come and unload it in about 3 hours! I had called that day to schedule my trailer pickup, and the next night off it went with the driver. I can say the customer service was seamless and very responsive. The local ABF terminals were very friendly and always glad to help schedule. Compared to full service movers, we saved close to $7k by doing the labor ourselves (which I have always done anyway).

Move size: 4+ Bedroom Home Service cost: $2900

James Bryndle
Feb 23, 2021
Long-distance move from Phoenix, AZ to Clearwater, FL

Super helpfull

I had to change delivery location at the very last minute, the actual day of Delivery! Staff member Rita in Florida was SUPER helpful. She managed to contact driver and change locations, without an additional charge or any drama. Later she contacted driver for delivery time. She was able get it in very short order. Great customer service and super helpful.

Containers picked up the day they were unloaded.! Easy process!

Move size: 2 Bedroom Home Service cost: $2100

Norm Adamson
Feb 19, 2021
Long-distance move from Beacon, NY to Wilson, NC

Reliability

First, I contacted many other truck rentals. Prices were, what I though to be comparable.

Calling U-Pack, I assumed I was getting pods for our belongings. Was very excited when finding out it was a 28 foot trailer and not a pod. When delivered, the driver had very little room to maneuver, but executed the trailer to perfection. We loaded it, they took it away. We had the trailer delivered to our property. All contents in perfect condition, due to our securing everything.

For the price, it was extremely affordable.

Each and every call I ever made to U-Pack, the person on the other end was courteous and very explanatory.

Highly recommended

Move size: 3 Bedroom Home Service cost: $2000

Chyra Shepherd
Feb 22, 2021
Long-distance move from Jacksonville, FL to Jackson, MS

Never Again!!!!!

This is my first and last time using Upack! Horrible experience. I paid almost $1,500 for a two to four day delivery and it's day 10 now and I still don't have my things. Never a again!!!!! No discount offered or anything, just an "IM SORRY" Really?

Move size: 3 Bedroom Home Service cost: $1471

Thumbnail photo by Chyra Shepherd of U Pack Second thumbnail photo by Chyra Shepherd of U Pack
Cady Knight
Feb 27, 2021
Long-distance move from Gold Hill, OR to Calvert City, KY

Cross Country Move

We used UPack for our move from Oregon to Kentucky. Overall good experience.

Pros: We didn’t have to drive a moving truck across the country. The price was great compared to other companies. Customer service was easy to work with.

Cons: shipment was delayed and took 3 weeks to arrive. This was due to weather, so out of their control. My biggest complaint would be trying to get information on truck status. First, they were late dropping off the truck; no one called to tell me it would be late, and I had to call 3 different places to get an answer. I also had to call to get updates on truck status due to the weather delay.

Otherwise, it was a good experience. I would use this company again.

Move size: 3 Bedroom Home Service cost: $3300

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Company Info

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Their address is 6201 Rogers Ave Suite J, Fort Smith, AR, 72903, but movers usually cover a much larger area.

Company Notes

U-Pack offers long distance moving services that fit your needs and budget. Transportation, storage, and moving boxes and supplies are available nationwide as well as in Canada and Puerto Rico. We drive, you save! For a free quote, visit www.upack.com or call 800-968-1403.

About the Business

U Pack is also known as ABF Upack Transportation.

Licenses & Certificates for U Pack

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the U Pack license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: not provided

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is U Pack cost for interstate moves?

From 9335 reviews of people moving long ditance, we concluded that the market average costs are around $4866 when moving long-distance.

For U Pack, we estimate that their average long-distance moving costs will be around $2250, based on 301 long distance moving reviews.

This could mean that long-distance moving services costs of U Pack for moving between states is cheaper with about 54% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed U Pack. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on U Pack - a professional company located in 6201 Rogers Ave Suite J, Fort Smith, AR, 72903. Discover Fort Smith, Arkansas moving companies.

*MoveAdvisor may not be affiliated with U Pack and the estimates may be provided from other professional movers in our network.

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