U Pack

I recently used UPack for a relo cube to get things from a storage unit in FL to my home in CA. Every single step was flawless. Great customer service from making the reservation, to the guy that delivered the cube, to the pickup location. I had an unfortunate attempt at reserving for less money with a different business but UPack should definitely show them how things should be done. In the end, it was worth the cost due to the reliability. I couldn't be happier with my experience and I would absolutely recommend and use again if needed.

Move size: Studio Service cost: $2173

We moved the contents of a 10’x10’ storage unit from Tucson, AZ to Columbus, OH. The month prior we contacted several brokers and movers and it was a very unpleasant experience. Prices were all higher than what we ultimately paid for U-Pack (granted the others included packing and loading); information was misleading (i.e. some movers were actually brokers); price points were confusing and not firm; reviews were often terrifying, etc. Looked at UHaul, Pods and U-Pack and settled on U-Pack. The experience was as close to perfect as I think you can get in this area. The trailer arrived on time in Tucson, we loaded and secured our stuff, we needed less space then we thought and the price was lowered to reflect this, the trailer was picked up and transported to our new storage unit in Columbus, the shipment arrived in good condition and we unloaded it, the trailer was picked up. Throughout the process the shipment progress was monitored online and we interacted with U-Pack to schedule and confirm dates. Service staff were always helpful and pleasant to work with. This was a very positive experience.

Move size: 2 Bedroom Home Service cost: $2128

The employees that we encountered from Jordan M. in Arkansas when we first inquired about U-Pack, to John and Phil and both drivers in Londonderry NH, to Chris and Lynn in Kinston NC were kind, efficient and wonderful to work with to make this long distance move. Our items all arrived in the condition that we packed them in. We also received several inches of snow while the trailer was in our driveway. John at ABF freight in Londonderry NH had the snow removed from the top of the trailer expeditiously so that our time line could stay on schedule. The communication is excellent with U-Pack employees and that removed a great deal of the stress that accompanies any move. The price of our long distance move with U-Pack was half of the other major moving options. We highly recommend U-pack/ABF freight company based on our experience. Thank you to all of the wonderful employees that we had the privilege of working with on our move from NH to NC.

Move size: Partial Move Service cost: $1200

I looked around for a couple months and U-Pack was the best solution. Phenomenal rates and the ease of working with their customer service team for questions and delivery times was exceptional. I would definitely recommend having anyone use this service for moving if you don’t mind loading/unloading the trailer yourself. They were also very quick to deliver my furnishings. The customer service in Las Vegas as well as Georgia was top-notch and they were very helpful in answering any questions I had. Definitely recommend!!

Move size: 3 Bedroom Home Service cost: $3971

ABF UPack used Moving Staffers as there company of choice for loading and unloading of household goods.  In Kansas City the employees of Moving Staffers or the company that Moving Staffers contracted to were late and then told me how they were the people to go to for moving and loading.  Upon arrival in Florida, most damages to high end furniture was damaged because of the way it was loaded.  An ample supply of moving pads were provided, and I still have them, and the furniture was still damaged, some beyond repair or use.  The company that Moving Staffers used for unloading at our home in florida came ill prepared and without even a dolly to unload with.  They were not told that there was a safe in the trailer to unload after we repeatedly told everyone involved that there was.  I am not finding my complaint with the unloaders, I am finding fault with those who loaded the trailer in Kansas City and there were four men to start the load.  In florida they hire 2 men to do what 4 did in Kansas City. All in all, ABF and Moving Staffers deny any and all damages because even if it is there fault, in the paperwork that you sign to use them, it istill not there fault because they are a freight company and not a furniture hauler. If they treat an employee that way, I hate to see what they have done to the rest of you. I DO NOT RECOMMEND ABF UPACK I DO NOT RECOMMEND MOVING STAFFERS OR ANYONE THEY HIRE TO MOVE, UNLOAD, OR LOAD YOUR HOUSEHOLD GOODS.

Service cost: $3462

My daughter moved from DC area to Minneapolis. In January. I did NOT want to be on the highway in an ice storm so we decided on Relo Cube from U-pack. It was perfect. She didn't have that much stuff so we were able to fit it all in. It was delivered on time (actually earlier than planned)..we were able to take our time loading it. They picked it up and it was delivered on time. In Minneapolis at her apt there was no driveway where the Cube could be dropped off. You have to get permits for them to be left on the street and the company handled this. Everything was in good shape when the Cube arrived, even some glass-front bookshelves. I would definitely recommend this to anyone who needs to move a small amount. The cost was about the same as renting a truck. The company was very helpful and professional.

Service cost: $1200