Trinity Moving and Storage

DO NOT use them! It felt like being manipulated and then abused. Their sales team makes it seem like you’ll get to pick your date of delivery (and that it might be a few days after), but they don’t make it clear that you’re actually agreeing to a 3-4 week window. They also contract it out to another company that has horrible communication. They charged us EXTRA upon picking up and delivering... AFTER waiting 3 more weeks than we were led to believe.

Please do NOT use them. And after reading similar reviews, I wish a Class Action Lawsuit could be formed against them for their blatant manipulation and lack of truth.

Move size: 3 Bedroom Home Service cost: $5000

I have moved many times over the years, sometimes as frequent as every two years, and it was always a stressful and strenuous process. Out of all the moves this one was the easiest and I would recommend Trinity moving and storage to anyone looking for a fast, affordable, and easy move. When the movers showed up they were clean cut and friendly and handled my things as though they were their own. All of my things were handled with care from my antique bedroom suit to my luggage. Trinity moving and storage was not only affordable and friendly they finished the job in a timely and reputable manner.

Move size: 3 Bedroom Home Service cost: $4300

They lied and stated they would do the entire move with theyown company and would not sub conttract me out , and wanted 3700 dollars the full amount of cash up front before they even came out to see what i was having moved , they took 845 dollars cash deposit then called on day of move and said they needed 250 dollars more and would not pick up move on day of move as contract stated and sent out a nother moving company the next day eagle eye mover llc becasue i refused to pay3700 cash up front to have my items picked up when i had a agreement signed to pay by credit card for the entire move ,they charged me for packing and my items were already packed , they scared up my speakers and mynew kitchen table when unloading , they were rushing and were 2 days late bring my items and opened some of my boxes and stole small items that would not be worth reporting on my insurance such as my 4 k fire stick , and a bag of batteries and my super brite flash lights , and a bag of durecell batteries , and other electronic items total about 300 dollars deductable was 500 so in had to take a loss , i asked about my items being opened and re packed in a different box and items missing and they started cussing me out and became very uncorperative and ithey left items in my garage instead of bringing items into my houise i have poictures of all the damage and unprofessional things tehy did

Move size: 2 Bedroom Home Service cost: $3700

I was so impressed by the wonderful service I received from Trinity moving and storage! They were recommended strongly by a family member and I was pleasantly surprised by the warm, friendly customer experience right from the beginning. The staff was so helpful- planning the move, recommendations on how to be organized, and some creative furniture assembly were among the skill set demonstrated on site. Reliable, and professional and super-efficient! Great job and great people - I would recommend their services for a positive moving experience.

Move size: 3 Bedroom Home Service cost: $4480

This company gave an estimate, and took one third as a deposit. Contract specified , they would contact me 7 to 10 days before move date, for final estimate. Never contacted me. I called them and was told they would contact me 4 days before move. I found this unacceptable, as they could have changed estimate and leave me no time to make other arrangements. Plus they subbed the move out to a company with terrible ratings. I expressed my concerns and wanted to talk to a manager or supervisor, yet no one ever contacted me. Beware , I would stay well clear of this company

Move size: 1 Bedroom Home Service cost: $3600

I am truly baffled by the positive comments about this moving company. It has been 36 days since my belongings were picked up, and I still don't have my items, nor any word when they will be delivered. Going by business days, it has been 26 business days. Throughout this experience, I have been overcharged, lied to, bullied, and threatened, and nothing has been resolved. I truly prayed for a positive experience, because I did read the reviews, both positive and negative, and I was moving by myself. All of my items were boxed up by me and organized into my garage and one bedroom, and I was still charged for packing and over sized items. All of the costs I signed for on the initial contract were changed when H & M (the actual movers) showed up, as well as what was due upon pickup, and they proceeded to drop my items, threaten and bully me, and ended up overcharging me by over $5,000.00. I have been in constant contact with the management at Trinity, and while she talks a good game, I have yet to see any results in my belongings being delivered, or any of the overcharges being returned. Initially, I felt most of the issue was with H & M, but I now see that both companies just want your money and couldn't care less about your personal items, being honest or being helpful. I am physically, emotionally, and financially exhausted and drained, and as I am writing this, have no idea when my belongings will arrive, or how much more I will be bullied into paying upon delivery. I have been patient and understanding, and I continue to get no resolution whatsoever. I will never hire Trinity again, and am disappointed they would ever contract with a company like H & M.

Move size: 2 Bedroom Home Service cost: $4948