Trinity Moving and Storage

Their crew was great as well and a very nice young man took the furniture to be boarded on their van line. But I missed telling them that inside the screen of one of my TVs broke. I got my grandson to hold it up for me and it didn't come on. When we looked inside, there were cracks on it. I also lost two lamps for two of my bedrooms. Those were bought by my husband and I loved them. But aside from those minor things, everything was good. Their guys were professional, polite and they did a great job, A+.

Move size: 2 Bedroom Home Service cost: $2658

Trinity Moving and Storage is one company that could ship from Florida to Washington. I shipped some stuff to my son last year. The person who assisted me with the move answered every question and got everything lined up. He kept me informed of what was going on so it was easy. Even the drivers contacted me and told me where and when they were. They had a different local truck that went all the way across without any issues. I was surprised that everything went so smooth and made it to Washington within the time frame that they told me it would. Trinity Moving and Storage was one of the better experiences I've had dealing with companies that do online and over the phone and never really meet.

Move size: 2 Bedroom Home Service cost: $1245

We were scammed! Trinity is a broker and quoted a price only to double it a few days prior to the movers coming. The mover is a third party and hired people off of Craig’s List. He walks through the house abs says it’s way more stuff than we were quoted. The price then goes from $6500 to $17k! We felt stuck! We had to be out of our house and had no real choice! Then he demanded cash upon arrival for the remaining half and we had to use a mix of Venmo and PayPal. All VERY shady! Turns out this is happening a lot and the authorities are starting to make arrests for similar companies in Florida. I am prepared to hire lawyers as I find out this is happening to many many innocent families. You should be ashamed of yourselves!

Move size: 4 Bedroom Home Service cost: $17000

Can I give a zero star review?

These people are not moving anything except your money into their pocket. They are brokers, just call a moving company and set it up yourselves. Again, they don’t do anything except insert themselves into your business. They will say they are there to help, but once you pay your deposit, they don’t care. You can’t even get any help resolving legitimate complaints, they will do NOTHING.

I CANNOT STRESS THIS ENOUGH: AVOID THIS COMPANY LIKE THE CORONAVIRUS!!!!!

Please do yourself a favor and call a moving company, they will do the same paperwork that these grifters will. They only do paperwork, they subcontract the move, so avoid this BS and deal with the moving company directly, you have to deal with them anyway. So cut out this middle man which will make it harder to resolve any issues. They will only refer you the other company to resolve disputes. Do you see what I mean? Trust me, you don’t want this headache. Moving is stressful enough, you don’t need this unnecessary headache on top of it.

Move size: 4+ Bedroom Home Service cost: $21897

Trinity seemed to be top notch for our daughters move across the country, and were easy to work with in creating a quote and contract. But then their subcontractors came in and it all went south. The pick up went smoothly enough, although on the spot they charged 500 more. Then it was almost impossible to secure a drop off date, took 3 weeks to get anyone to respond. Then the one person dropping off wanted to overcharge for stairs, tried to move someone else's items in, and generally was grumpy and misogynistic. He barely counted the items and didn't review the inventory. We couldn't wait for him to leave. Then we discovered 4 large, important items missing and to date no one has taken responsibility for looking for them or helping us recoup the loss except for the pennies a claim might yield.

Move size: Studio Service cost: $3200

Got a quote, gave a very detailed list of item. # of Boxes with sizes, dimensions of all furniture and type, amount of guns safes with dimensions and weigh. 12 pages! Then got final pric. Nothing said amount price changing or may need extra cash on moving da. They show up on moving day and price was now A LOT higher! Had to pay them since we have almost everything in truck and had to be out of house since it was closing day. Company denied everything. Also damage to furniture! NEVER AGAIN!

Move size: 3 Bedroom Home Service cost: $9000

If I could leave zero stars I would. Every piece of furniture that was delivered was damaged. We also hired them to move our car and after 3 days of a no show and no call they told us that we needed to find someone else resulting in us paying another $800 to find someone. Shane estimated our move and the movers they hired to pick up came in and charged us another $1100. Caleb hung up on us when we tried to contact for information about our move. They were the rudest people and the worst customer service I have ever encountered. When we called them to tell them all of our household items and brand new furniture was damaged they basically said it wasn’t their problem. The mover used our bathroom without asking and didn’t flush the toilet. It was unreal. They had our belongings for one month before delivery and then showed up 5 hours late. They also damaged our concrete driveway when they pulled in the driveway and when I asked them what they would do about it i was told to take picture and file a claim. They also left all the wrapping from the furniture in a pile in the driveway and said they couldn’t take it. And if all of this isn’t bad enough when I questioned them on the time they showed up they said if I didn’t like it they can turn around and we could pay for a redelivery. There is so much more that went wrong and cannot believe these people can sleep at night let alone still be in business.

Move size: 2 Bedroom Home Service cost: $7800