Traslo Service Ltd

Perfect service!! Everything arrived on time as promised. It was my second move so after the first bad experience with another company I decided to spend a bit more but it was definitely worth it!
My father received the goods (he does not speak english) but the operation team speaks spanish and that helped a lot as they dealt directly with him. They also make me save money for the shuttle service quoted as my father use his friend's van for the last 300 metres because their truck was too big for our street. I definitely recommend them to everyone!! Big thank to Estefano and Francesco!!

Service cost: £1550

I moved to London to Barcelona, they told me specifically they wouldn't be able to access my street in Barcelona (I'm guessing they use google maps to check this ?) and unless I paid for the shuttle service which is £350 + VAT.

I thought "it's not a lot of boxes, I can rent a van for a couple of hours and it's cheaper, I'll do it myself".

They were 2h late outside of the interval, which made me spend more on the car rental (I only accounted for them being 1h late, it's August and there is no traffic), and in the end they managed to park the truck right in front of my flat, easily.

Returned the car and I didn't use it. Wasted some money on it for no reason.

Everything seems to have been delivered in good conditions though, props for that.

Service cost: £800

Good service and very human relationship with Traslo Service's team. Everything went well and pick up and delivery were perfect on time. The only thing I wish I knew before is that Traslo is not an actual moving society, they are an intermediary with actual moving companies. For our move they appointed a Polish society "Kalnad" which was in contact with us the day before the move and during the process. Otherwise, nothing to say, good price, good follow up, clear explanations and very nice team.

Service cost: €1290

Excellent company ! I recently moved some furniture from Paris to Italy. Very satisfactory contact, offer and work since the beginning,
always available for explanations and helpful to find the best answer in order to solve any problem. Everything arrived safely and even in advance, most appreciable and remarkable.
Many thanks to Simone, Francesco and last but not least to Luca.
I sincerely recommend Traslo Service Ltd for prices, efficiency,
punctuality and professionalism.

Service cost: €1300

We just moved from Italy to UK, in London.

During the pick up the workers were really fast and professional but also warm and kind. The boxes were moved down stairs and then inside the truck with care.

For the delivery in London we were notified beforehand the time of delivery and the workers showed spot on in time. They were fast, professional and kind too..

The time span between pick up and delivery was around 16 days. For us it was even a desirable timeframe as we needed to set up the flat and we had a lot of boxes. It's good to remember that this is a groupage service which means you have to share the same truck with other's delivery and dependig of their location it could be a logistic matter how to organize the order of delivery.

We arranged everything by telephone and mail. The guys there are marvelous, they are willing to help and they don't mind doing a lot of phone call to be sure that everything is explained in every possible detail.

For us it was a good job done, Traslo Service! (Simone and Samuele thank you very much!)

PS: I had to put the removal from SPAIN because ITALY don't show on the menù. And I choose ZARAGOZZA because it's a similar distance with the real one.

Service cost: £700

First the good things:
- Communication before any payment was made. They were very responsive and attentive to understand our needs for the move.
- Their estimation for the size and weight of the stuff to move was accurate.
- Punctuality and professionalism of the companies sub-hired by Traslo Service to do the loading and unloading of our stuff.

Then the not so good things:
- After we paid the deposit to secure the date of our move, we had more problems communicating with them.
- They tried to change the original schedule by delivering one day earlier than planned, which was impossible for us.

And then bad things:
- Never use their "Premium" insurance. They broke our dishwasher during the move and refused to pay for it because it didn't have any visual damage, just for your information, big appliances don't need to have visual damage to be ruined during an international move. We contacted them several times to try to find a solution about the dishwasher and they eventually stopped replying to our emails, so we had to fix it ourselves.

It's a shame because everything went well and smooth but this situation with the dishwasher and the insurance ruined the whole experience and I can't recommend this company.

Service cost: €3900

Arranged a dedicated service with Simone. He was really polite, patience and explained all the ins and outs very well. I was kept informed every step of the way and I was contacted by Luca several times to let me know when the van was expected to arrive to pick up and deliver the items. The driver was extremely polite and helped us in organising the items. The van was clean.
It was the first time I used an international furniture delivery but I will certainly contact this one again in the future. Reasonable charges.

Service cost: £1980