Total Care Moving

I'm only posting this because the level of service exceeded my expectations. I moved from Ontario to NS and had a lot of stuff to move. Looking at all the quotes I got from other companies I settled on Total Care as they were responsive and cost effective. I made sure to read everything and when it was time to pay, everything matched up. Sure it was a bit over but I expected that as I did move a lot. The movers were kind and efficient and made sure that the items were loaded with care. The offload was nice and simple and there was only minor damage that I would expect even if I handled the items.

All in all a good experience that saved me a lot of money and hassle.

Move size: 3 Bedroom Home Service cost: $3500

I am writing to express my extreme dissatisfaction and frustration with the services provided by Total care movings in handling my recent relocation. It has been an agonizing three months since I entrusted your company with the task of moving my belongings, and yet I am still without my possessions.

The lack of professionalism and incompetence displayed by your company throughout this ordeal is nothing short of appalling. Despite numerous assurances and promises of timely delivery, my belongings have not materialized, leaving me in a state of distress and uncertainty.

Not only have I been inconvenienced by the prolonged delay, but the emotional and financial toll of being without my essential items for such an extended period is beyond measure. Your failure to fulfill your contractual obligations has caused significant hardship and upheaval in my life.

Furthermore, the disregard for customer communication and transparency is utterly unacceptable. Despite my repeated attempts to seek clarification and updates on the status of my shipment, I have been met with silence and indifference from your company.

It is evident that total care moving has demonstrated a complete disregard for customer satisfaction and basic decency. I am left with no choice but to caution others against entrusting their belongings to your company. The level of incompetence and unprofessionalism displayed throughout this experience is simply unforgivable.

In conclusion, I demand immediate action to rectify this situation, including the prompt delivery of my belongings or a full refund of the amount paid for your services. Additionally, I implore you to take a long, hard look at your business practices and consider the profound impact of your actions on your customers.

I will be pursuing all available avenues to seek redress for the gross negligence and incompetence exhibited by take care moving . Let this serve as a warning to others contemplating utilizing your services: steer clear of take care moving unless you are prepared to endure the same ordeal I have endured.

Move size: 1 Bedroom Home Service cost: $1696

Moving from Ontario to New Brunswick. Agreed on a quote with Jenna , she told me were entitled to a $375 discount if agreed on that day before noon , it was. Never honoured the discount at the end. Instead of taking the agreed 3 days to get out there , it took over 2 weeks. Damaged and missing items. Everything was loaded onto another trailer which they claim they dont do. Jenna just ignored all my texts and emails when confronting her on this. PLEASE DONT USE THIS COMPANY!!!! You will regret it. And Im sure all the positive reviews are written by them and family and friends.

Move size: 2 Bedroom Home Service cost: $5700

Thank you to Katie for helping us plan our move back to Ontario. We had to move due to some unfortunate circumstances so this wasn’t entirely a happy time for us. Nonetheless Total Care Moving offered reassurance that things would go smoothly and they did. They were a little late due to some unexpected traffic but when they arrived they didn’t waste any time. I feel that we weren’t very organized because of the nature of the move. They were very understanding and helpful. With everything going on, Katie really took care of us. We arrived along with our things in one piece thanks to them. Now we are starting over again but at least it’s on a great moving note!

Move size: 2 Bedroom Home Service cost: $3000

I really felt like Katie and Total Care understood what I was looking for. I didn’t feel like I was getting the runaround or a bunch of yes, yes, yes like other companies just to get our business. Katie understood and asked questions and most importantly put everything in writing for me. This is what made me pull the trigger and move forward with them. We booked a date, put down a deposit and got a confirmation email with a receipt on the same day. We were promised a call or email the day before our move with the timing and Katie did in fact confirm those details in the morning. Day of the move Mike, Josh and Ray arrived at 9:30 AM to move us out. It went very smoothly, I was happy to see that they sent experienced movers. They drove to our new place, same city and completed the move at 6:00 PM. Katie’s quoted hours to me and therefore price was in fact accurate. Our special requests were bubble wrap for 3 mirrors, extra mattress covers, TV packing and moving my moms very heavy hospital bed. They did as requested for all of the above. Bill was paid up in full and the guys finished up and left. We did a walk through before they left to make sure nothing was left on the truck. I am very elated that I moved with Total Care. Thank you Katie, for making our move a great one.

Move size: 1 Bedroom Home Service cost: $2640

Wow!!! Just Wow!! I still can’t believe it’s all over and I’m finally moved out and into my new place. Thank you to TC for making this truly a hassle free move. I chose them after my very thorough conversation with Angela. She was so good on the phone and I really trusted her and had a good feeling. We went over everything together as I wanted a real quote and not to get slapped later with a bill I wasn’t expecting. Her estimate and what I paid were dead on. So thank you, Angela. The movers also deserve a lot of credit. Man can these guys work! I swear they didn’t stop until that truck was done and filled up. I offered them breaks and food and they just insisted on finishing first then finally took their much deserved break. They were super careful and put blankets on all my stuff. It was a great experience from start to finish. I 100% no doubt recommend them.

Move size: 2 Bedroom Home Service cost: $3450

On Saturday, November 1st our moving crew arrived to our property in Mississauga. They wrapped, loaded and delivered our belongings to our new place right 60km away all in the same day. We did not think a same day move was possible. Thanks to them it happened and it went smoothly. They saved us an overnight stay in a hotel and a lot of stress. Very professional and courteous. The extra care to our marble and glass pieces did not go unnoticed. Tipped Mike and his 2 other crew member $50 each for their hard work. Move cost was right on budget with the quote. Much gratitude to Total Care Movers.

Move size: 2 Bedroom Home Service cost: $3900

Excellent customer service. Wonderful movers. Very experienced company. Reasonable pricing. Katie and her team at TC provided my family with the best possible moving experience. Katie was extremely thorough with her quoting process. She asked a lot of questions and ensured we were getting an accurate quote. We went with TC because of how kind and diligent she was. Thanks to her there were no surprises when it came to our final bill. The movers were very impressive. I think they have been doing this for a long time or have a lot of experience. They cleared out our home quickly but carefully and before we knew it the truck was packed and driving away with all our stuff. They met us the next day at the new place for the delivery. We inspected all our furniture before they left and there were no marks on anything. We finally just unpacked and thankfully nothing was broken. We really had the best experience with them. Thank you guys so much.

Move size: 1 Bedroom Home Service cost: $2610

My mom and I are very thankful for Katie and for Total care. Moving just the 2 of us was so stressful. My mom couldn’t do much due to some health conditions and I have no time due to work. We went ahead with their full packing service and when I tell you in was worth every penny I mean it! This saved us weeks of packing and the headaches that come with it. The crew came in one day before moving day and packed up everything. They included all the packing supplies in the price and time to pack. I wish I knew about this type of service when I moved previously! Moving day they loaded up and we anxiously waited for their arrival. We needed a few nights storage as we couldn’t get the keys same day. Total Care was very accommodating. Move in day finally came and the same truck and crew delivered us. The unpacking of our boxes was a pain in the you know what but we had time to do it ourselves versus the packing up. Mom and I are super happy with Total Care and if you can choose work with Katie, I recommend her all the way!

Move size: 2 Bedroom Home Service cost: $3600