Superior Moving and Storage

These days, I find that people are often quick to criticize, but tend to neglect praising exceptional service. Most of us think that we don't need to talk about companies and employees that go above and beyond, but I feel it's even more important. I have been a loyal and extremely satisfied customer of Superior Moving & Storage in Pompano Beach, Florida for over a decade! My Grandmother had recently passed away and I needed to move out of my townhouse in Boca Raton, Florida to move to Delray Beach, Florida to help my parents out. It was not a planned ahead move due to the circumstances. I had gotten a few quotes from other local moving companies, but their rates seemed rather high and I wasn't very impressed. So, upon recommendation from one of my employees, I called Superior. The gentleman that was sent to my residence was very professional, thorough, kind and had a good personality. He gave me a quote and went over all the specifics in detail. The quote was the best one I had received. I researched the company and was impressed, so I chose to use them and it was definitely the right decision! The movers were punctual, friendly, professional, personable, careful with my belongings and a huge help! I needed some of my household items brought to Delray Beach and the rest were to be held in their storage units. I am still dealing with the company to this day. Every employee I have ever spoken with has been wonderful! I would highly recommend them for all of your moving as well as your storage needs whether they be short or long term! Very impressive!!

Service cost: $800

We used Superior Moving for an out of state move from Coral Springs, FL to Centennial, CO. From the very get go they were extremely professional, and answered all of my questions (and I had a lot). I spoke directly to the owner Anthony, and he was great! They went above and beyond to prep us for the move. The day of the move, they called us first thing to advise us of their arrival time. Then they showed up on time! (my past experiences are that they never do). Once they were there, they took great care with all of our things, and wrapped everything up. Once everything got to Colorado, we had no problem getting all of our stuff, and they got it to us quickly. Nothing was damaged in the move, and they were professional and courteous throughout the entire process. I highly recommend them!!

Service cost: $4500

On February 3, 2016, I moved from a home that I had lived in for 13 years. I didn't sleep at all the night before the move because I had such anxiety over how the move would go. That being said, at 9 am, promptly, my saviors arrived in the form of Superior Moving and Storage. 3 of the nicest and professional men anyone could ask for. They were efficient, courteous, helpful and just an overall joy to work with. Additionally, as I neglected to inform Superior that I had to move a piano, they didn't come with the equipment needed to pack up the piano. But as with everything else with Superior, they immediately dispatched the proper equipment and an extra mover to help with it. You would think that with the extensive move that I undertook, the expense would be exorbitant, but to my surprise the entire move cost 2,500 dollars!! I can't imagine how Superior makes money with these rates and the incredible quality of their staff, but I was amazed. I would not only recommend Superior Moving and Storage, I would implore anyone who is making a move to look no further. This company is truly the best.

Service cost: $2500

We are Park's Taekwondo South Florida's largest Martial Arts schools in South Florida, we had to move one of our dojo into another location and called several movers. I got several quotes that were very high due to the short notice but Superior Moving did not take advantage of my situation. They showed up on time and did everything professionally. The guys were organized, very careful and took their time to make sure everything was done properly. I couldn't be happier and highly recommend them.

Service cost: $1000

I rarely write reviews but I had such a pleasant experience with Superior Moving that I wanted to share. I had a few LARGE pieces of furniture to be moved from a downtown storefront in Delray Beach. I was concerned because of the busy street and the size of the furniture. Dwayne, Janine and one other mover were there 20 minutes early and the execution of the job was seamless. They were so professional and helped the store employee move other items to get the furniture out the best door possible. Couldn't believe how fast we got out of there. Then once to my townhome they made it up the stairs so quick, made it looks easy. I was nervous of damage because of the size of the pieces but not a scratch. They helped me take some old furniture to my trash bin and were just so nice and accommodating. I would recommend Superior Moving and Storage to anyone looking to move.

Service cost: $1000

Superior Moving and Storage was the BEST!! They packed up the entire contents of our home as well as stored all of our things ( for 3 days) and delivered every thing to our new address in PERFECT condition. They were extremely professional and HONEST! Don't hesitate ..They are the BEST!! They called before during and after the move to make sure I was completely satisfied. Which we were. The people who packed us took extra care in making sure things were packed properly and the driver as well as the actual movers were GREAT!! NOTHING was damaged or broken. They even padded our stair case ( at my request) as not to damage our new home. That wasn't even necessary. They were FANTASTIC!

Service cost: $5300

At 11 pm, we concluded the move with several items still at the old house and others broken or pulled apart. Ours was a two truck move, but only one truck arrived (yes, Superior had a complete inventory list) since a driver called in sick. The crew was exhausted and had been going for 14 hours. There was also marijuana involved giving the fragrance wafting from the truck. And the best news is we had to pay the complete bill despite the move not being completed and damaged items! DO NOT HIRE THIS COMPANY IF YOU WANT A SMOOTH MOVE! YOU HAVE BEEN WARNED!

Move size: 4+ Bedroom Home Service cost: $2200

I recently moved from Downtown Fort Lauderdale to Parkland, Florida and a friend of mine recommended Superior Moving. They did an exceptional job..I have used many movers in the past, but Superior exceeded all of my expectations. The movers were very punctual and super friendly. They had to carry all my things down 2 flights of stairs and had a smile on their face the entire time. The price for the move was VERY reasonable and the people at their office made it easy to schedule everything. Also, most of my belongings are stored in one of their storage vaults and I love that theunits are air conditioned, unlike many other storage places. I have already recommended Superior Moving & Storage to many of my friends and they also had very positive feedback. Thank you so much for making my move easy Superior!

Service cost: $740

Worst experience I have ever had.
All of what you read here and other internet sites about this company are true to the detail.
Attempted fraud by additional billing
Totally inexperienced driver.
Not a moving van, we got a freight van that smelled awful.
Anthony never available when I called.
He threatened to put our belongings in storage and tie it up in Broward courts for a couple of years.
Demanded payment in advance and then billed my credit card an additional $5,000.
CONSIDER YOURSELF WARNED!!

Service cost: $7900

I contracted with Superior Moving & Storage (MC #370277, DOT #837931) based out of Pompano Beach, Fl. During my move I had several negative experiences with the company including multiple times when they were in breach of their contract. On August 6, following our conversation I was sent an updated Order for Service (binding agreement) which included the following information:
* Pick up Date- August 6-12, 2011
* Total Weight- 3,000 lbs.
* Total Cost- $2767.18
Both of the binding estimates above included the following statement in a list of services included:
* "Blanket and Stretch Wrapping/protection of standard furniture.
Whereas my contract stated that the latest pick up date was August 12 I contacted Superior on August 10 to inquire about the status of my move as I had not heard from the company. I was notified that the truck was broken down and unable to pick me up but that it would arrive August 13 or possibly August 14. I contacted Superior, and spoke with Ben, on the 12th. I was told that they had rerouted another truck and that I would be pick up by the 14th at the latest. August 15 I contacted Lauren at Superior Moving and was told that she was unaware that I had been told that the truck would arrive over the weekend. Lauren stated that the truck was near and would arrive by 1:00 p.m. At 2:30 pm I called Lauren. Lauren clarified that the truck would arrive by Wednesday at the latest. I explained that I was required to vacate my property on August 12 and that I had already negotiated to make accommodations for the extra two days. The evening of August 15 Lauren called to notify me that a truck would pick up my shipment the morning of August 16.
August 16, Rob with Superior Moving arrives to load my shipment. When reviewing the provided paperwork I had several questions and called Lauren to clarify before signing the documents. Specifically, I inquired about the Full Replacement Value Liability coverage and was explicitly told that coverage did not exist and the only option available was the $.60/pound option. I also noticed that the weight listed was 5,000 pounds (up from the originally quoted 3000 pounds). Prior to signing the documents I made note on the documents of our conversation and its' discrepancy from the paperwork.
At pick up all furniture was blanket wrapped and taped. All items were loaded into a 27' box truck and the process went smoothly.
When truck arrived August 28, furniture was no longer wrapped and had experience significant damage. August 29, I called Superior to attempt to resolve the dispute. Superior offered no explanation and simply stated that they would mail me a copy of the claim form. I was told that the claim form could not be sent electronically and must be received hard copy. When explaining the situation to the representative on the phone I was told that I must be lying and that the furniture was likely unwrapped on the truck as it was being brought in. I spoke with a male and also with Lauren. When speaking with the male he informed me that the maximum replacement cost would be the $0.60/pound. I explained that would not be sufficient due to their breach of contract. I was told, "There was no breach of contract. You told me your side of the story. I am certain when I speak to the driver they will tell me the real story. I am not just out to screw people." I notified the representative that I would be disputing the charges through my credit card company and he responded, "You will fail. In 10-12 days I will have my payment. I have been in this business over 20 years and nobody has ever been successful in doing that. If you don't like it then you'll have to come to Florida to file legal charges." I requested that the appropriate forms be sent and ended the phone conversation before being further berated.

I received a response from Superior on 9/21 that stated that they would only pay $180 for the damages. The claimed that after speaking with the driver I am lying and that all items were wrapped. Despite the fact that the driver signed the bill of lading on which I stated that items were not wrapped. They refuse to offer any additional funding and completely deny violating their own contract while trying to hold me accountable for it. I also filed a claim with the Better Business Bureau and the response sent by Superior Moving was completely falsified and contradictory to all documention I possess.

Service cost: $2650

Our experience with Superior Moving & Storage was an excellent one! We could not be happier with the professionalism and service we received with this company. I had a 3 bedroom home completely filled with furniture and boxes. Definitely not a task I could have handled on my own.  Superior Moving has to be the Best Moving company I have ever used.  I originally spoke to a rep on the phone who provided me with the perfect size truck, date, and time and let me tell you, she was on point. I highly recommend this company. I have already referred them to family and friends who also had great experiences with Superior. .

Service cost: $6845

This is the 3rd time we are using Superior Moving & Storage. We have moved both locally and long distance with this company. This last move we could not have asked for a nicer crew to take care of our move. The guys were professional and courteous, and worked very efficiently to pack and unpack everything. Nothing was broken and I still can't believe everything got loaded onto the truck in such a timely fashion. The estimator did a great job and was very professional, advising us of how the move would take place. These guys did a tremendous job, cleaned up after themselves and were very polite and personable. Very pleased with the whole moving experience from the start to the end. I highly recommend Superior Moving & Storage.

Service cost: $990

I searched on Google and interviewed a few moving companies. I decided to use Superior Moving & Storage in Pompano. Out of all the companies, they had the most positive reviews and have been around for a long time, over 20 years which was impressive. I found my customer service rep, Lauren, to be very professional and helpful. I had to change my move date several times due to work commitments and she was understanding and courteous each time. The movers were better than anyone could ask for. They were super-nice guys, very helpful, and they seemed to have a lot of experience moving. I was very impressed with all the services Superior Moving provided for me. I will definitely use them for any future moves.

Service cost: $2070

Superior Moving & Storage in Florida made moving a lot easier. The trucks put at our disposal were big so we had no problem fitting in our large items or the amount of stuff we have accumulated over the last few decades. The staff was polite, efficient, and friendly both on the phone and when they came to our house. They took great care of our items, none of them broke or had any damage when we unpacked. Last, when comparing the costs to other moving companies we contacted before choosing Superior Moving, I honestly believe I got the best bang for my buck. Not only did we get a great price, but we received top notch services. I would definitely advise anyone moving to use Superior Moving!!

Service cost: $1475

Our move was completed a few weeks ago, Superior Moving & Storage was fantastic. This is the 2nd time we have used Superior Moving & Storage, both times went well. And we will continue to use them if we have any future moves! From start to finish, they were on time and all of their delivery dates were accurate. The crew truly took care of my belongings with complete care. I will refer all of my friends to Superior Moving & Storage. They definitely deserve a gold star!
 
 .

Service cost: $1940

We chose Superior Moving & Storage to do our second long distance move this summer. Our first experience wasn't great with Bekins, so I assumed all moving companies were the same. Not true. Superior Moving & Storage was wonderful. We chose it based on price, it was the lowest of the 3 companies with which we had estimates done. But besides the price being the best, the service was also “superior” to the others as well. From start to finish it was a breeze. Our stuff was packed carefully and professionally and delivered only a few days later. Couldn't get that kind of service from a chain moving company. The moving men were also very pleasant, professional, and personable. We had a wonderful experience, and I highly recommend Superior Moving. .

Service cost: $3850

Concert Grand Piano!! We have a huge 9 ft. Steinway piano that’s been handed down from my grandmother and in the family for years. We also have numerous antiques. Superior Moving & Storage sent over a crew a day before we were scheduled to move to crate and box all of our valuables. They built special wooden crates for our antiques and bubble wrapped all of our artwork. 100% without a doubt highly trained professionals. They knew exactly what they were doing. They came with the proper equipment, and took the Piano apart and placed it on a specialized board for moving Pianos. During the whole process the lead guy explained step by step what he was doing and how the Piano needed to be moved. Very impressive!! All of our items made it safely to our destination, and I can't thank Superior Moving enough for getting everything moved into our new home and being so careful with our items. Definitely did a wonderful job. .

Service cost: $8200

Over the last 5 years my family has always used Superior Moving when it comes to moving around. They always are honest and give us a good deal. My sister used them about 6 months ago and everything went well. I just recently moved again, unfortunately I had to down size, and they were very patient trying to fit a lot of items into a smaller home. They did a very good job and used care in handling my belongings. I am always thankful for the services they provide. I would definitely endorse this company, they are definitely Superior Movers.

Service cost: $1750

It would be hard for me to adequately describe how wonderful our moving experience was with Superior Moving!  Moving is so traumatic and emotionally draining, not to mention extremely stressful. The crew we had made it tolerable, and actually almost pleasant.  These guys really worked for their paycheck when they loaded us!  It was a really hot summer day and they never lost their pace. Everything was carefully packed and recorded.  When we were unloaded, everything was accounted for and unloaded to the correct room.  We would not hesitate to recommend or use Superior Moving & Storage in the future!
 
 .

Service cost: $6700

My moving experience with Superior Moving & Storage is always great. The one person I have been impressed with is Lauren who is one of the office staff. The moving guys are nice and do a good job. As a local realtor, it is important to me to have a great moving company that can help me with my clients. When I refer Superior Moving a customer, they go out of their way to accomodate my clients and work with whatever challenging dates or issues we have due to closings and move in and move outs. I would recommend Superior Moving with any move, big or small, local or long distance. As a real estate agent I rely on local vendors to provide my clients with exceptional service. Superior Moving has moved countless clients over the years, and they all rave about the company's excellent service. I know from personal experience that the guys do a great job. They moved my whole house and were fantastic. The office staff is friendly, caring, and honest. their crew is very professional, and they do a great job. and the trucks they use are always new looking and clean. Quite simply, they earn top rankings on every move and make me look good in the process. Now that's a great vendor!

Service cost: $1375

I recently used Superior Moving & Storage in South Florida. They were wonderful! Before the move, they were very flexible and helpful with scheduling and re-scheduling, I must have drove them crazy, but our closing kept getting postponed.  On moving day, the crew was efficient and careful with our boxes and furniture, and with the walls and floor of the rental house. They left everything in perfect shape. We were afraid we wouldn't be able to keep our couch because of twists in the stairway, but they tried several different things and found a great solution! They were pleasant and professional, and had a good time working together. The crew joked with each other and were all great guys. We were really impressed with the office and the entire staff at Superior Moving & Storage.  I would definitely recommend this service. .

Service cost: $1070

Superior Moving & Storage out of Pompano Beach, Florida are up front and honest movers who really seem to care about their work. I was moving out of an apartment and into a storage unit. They came out and provided me with 20 free boxes, which I needed. They were on time and kept in contact, throughout the whole moving and estimate process. Everyone was knowledgeable and worked really hard. The entire crew was especially helpful, and the best movers I have ever used. From the time of the call to the office and then to the move itself I was very happy. Great company with a great attitude and really concerned about the customers and the furniture. I will never use another moving company again, Superior will always be my mover!

Service cost: $1700

This was our third move with Superior Moving & Storage. They have always exceeded our expectations! Clean, courteous, and extra careful with our belongings. Most of my family have used Superior Moving & Storage moving locally and for long distance moves too. We also have stuff in storage from our grand parents first home. The Storage facility is super clean, and we watched them pad and wrap each item and place it in what they call vaulted storage. We feel very secure about our belongings being held with Superior. They are a great company and we have been using them for over 10 years, moving all around. Definitely a great company and great people to work with. They're the only ones we trust with our stuff, never had any issues with them!

Service cost: $1400