State to State Relocation

After a first very poor move the company promise they would rectify problems for the second and final move. The second move was worse than the first. first of all, months in advance, we requested and were promised a specific moving team. This never happened. Second, because we did not take the correct insurance option (our fault) we specifically said that we wanted full coverage for the move when we made arrangements. This never happened and when we said we wanted full coverage, after the goods were picked up, the company refused. The truck arrived the week after we were told it would come. There was damaged to packed goods, a lost piece of furniture, damage to our hardwood floor and oil stains on the street in front of our home. While the goods were being packed, I went downstairs on at least 3 occasions; on EVERY occasion , the leader of the team was on the phone obviously not assisting. The final bill was 5 times the original estimate, partially as a result of more material to move and some justified packing charges, but also because of unpacked boxes and a questionable volume measurement. The moving team on the other end was a disaster. We had arranged for a second stop; the boxes were so marked. The delivery team at first refused to make the second stop. I had to go through hoops, multiple phone calls and yelling and screaming before the delivery team was told to make the second stop. Nothing that was taken apart was put back together, boxes from the first and second move were mixed up and not put in the proper rooms. These are the facts. Both moves were very poor. Draw your own conclusions about the trustworthiness and quality of the company and its services. I will never use them again and will tell anyone interested about our experiences.

Service cost: $11200

First time to moving home from PA to NC, only about 427 miles. One month earlier, paid deposit for a quotaion of $2857 for 2-3 days delivery from PA to NC by their sale person named Joe. On pick-up date, the guy asked for $4600 for moving, and told me the sale guy "Joe" was fired. Then another sale man Phil called me and discuss the moving price, and finally I had to pay $4000 for moving and 3-5 days to delivery. On delivery at the 5th day after pick-up, four furnitures were damaged, several dishes and cups were broken, 25 boxes were lost. Called the custermer service, and send the losted items, but no one reply my email or call me back. The sales and pick-up guys are very implite and rude. Totally feel very bad for their moving service, strongly suggest NEVER use this company.

Service cost: $4000

  Worst Move experience of my life.   All of my boxes were loaded on the truck when the local supervisor informed me that it would be double the original quote.  They took a credit card for deposit and first half of the move.. Refused to take a credit card on the other end.   I had to try scramble to find $5000 on a sunday in SF.  Needless to say it didn't happen and so they refused to deliver till I had cash.  Would NOT take a credit card.   A week later after unpacking numerous boxes,  I discovered scratches on my very expensive walnut dining room table.   They did NOT deliver my trailer hitch Bike rack and Iat least one box.    This was in October of 2014,  it is now end of February.  I was just sent a letter that they are willing to give me $62.00  for at least $1,000.00 worth or damage and missing items. I've never been so abused by a mover,  and I have moved cross country at least 6 times.  .

Service cost: $9850

I am a retired US marine and wanted to spend my days of retirement in peace. So, I decided to move from the loud and buzzing city to a quieter place some at some distance in order to spend some quality time with my wife. We were moving the first time to a house that was not affiliated to my service and one that I had purchased. I requested my wife to search some information online and she ended up short listing 5 companies of them being State To State Relocation. I spoke to their sales rep and he was a soft spoken and promised great service at an extremely affordable price. They quoted me a price with was all inclusive and was from finish to end. The day we were about to move the van arrived on time and the boys all got down to work. They placed all our belongings and furniture in the van and asked me to okay the placement and quality of the move. It seemed all right and was approved by me. The next thing was expecting everything in order, which was exactly the case. Our stuff arrived in excellent condition, State to State Relocation you have my recommendation.

Service cost: $2254

These guys are fast and efficient. I didn't have to show them where the loading dock was at my apartment, they just showed up at the door, and started moving things right away. I was impressed by how quickly they did everything, and they really made the effort to be careful with the furniture. They brought plenty of blankets and tape to protect your items, and made the move easy and stress-free for me. These guys are absolute professionals, and you can't beat the price. I will definitely use them again for my next move.

Service cost: $2231

Initially I found this company online recieved a call back froma older man J.D Adams who was firm and assertive, very informative and polite. He quoted me a very decent price and despite what my husband warned me of Mr Adams was able to tell me the cost without someone coming out to make a estimate. I gave a deposits of 267.00 as requested that is refundable 48 prior to the date if I needed to cancel which was great. Feel super secure about this I did do business with them and believed the price I was given. Love and behold the day of pick up a estimator comes out and with some what of the list I gave Mr. Adams but cut in half.. after assessing what I originally  listed the price jumper up 2,300 additional dollars mind you I was quoted a price of 1,785.  Furious at the game that was being played on such an important day. The estimator who shows up claims to be the boss and the supervisor who controls all the pricing and slanders the sales rep as just being a dispatcher. I ask for my deposit back he walks out my door and starts his truck up an tries to pull off. I rush out to the truth take his picture and lic number finally he talks to me and starts to get honest and says he's not the boss only the estimator and what happens is not his fault he call a guy who is his boss who by the way is extremely rude extremely. The real boss now is screaming at me to the top of his lungs saying I'm incompetent and was not honest about my item list. As I tried to express that the rep who took my info who by the way is no longer available or either Ignoring my calls. slicked talk me through and it seems to be some sort of scam to keep my deposit. The BOSS says yea screw you what ever you can have your fricken money back. Destrought about how that played out my hands were tyed and I was out of options.I'm warned them I would call the police and they pulled off. 45 minutes later the diver calls me back and offers to do the job for 2,700 but not that day the next day. The next day comes he calls and says oh I can't make it. The best part was they did refund me my deposit the following business's day. If you are going to  use this company make sure they sends  estimators out first. I personally would not recommends them to anyone simply because they are dishonest and rude from the dispatch to the driver to the BOSS. Beware and stay farm ways from Mr. J.D Adams his commissions based income seems to have driven him to despert measures just to land a sale.  Perhaps the reviews they have are paid I just don't believe this kind of unproffessionalism grows over night.

Service cost: $3000

The most deceitful dishonest company in the world! Bait and switch is an understatement. The guys that moved us out packed household garbage in large wardrobe boxes and charged us for them. The guys that moved us in dropped our furniture and banged our walls and fought with each other. My wife and I worked harder than they did. This guy from Bayonne named Shawn is a crook. He's a closer. He comes in during the move and starts jacking your price halfway through the move. This guy named JD Adams a so called executive salesman is the worst. He quotes you a low price and then Shawn comes in and more than doubles it. What a low life horrible company. Even after all the aggravation I still tipped the poor soles that work for them. That creep Shawn told me that the average tip is between 200-300 per person and he would be willing to bargain the tip from the final bill. What a unethical dishonest person. After he found out what I do for a living he started jacking my price up. Tell him you are homeless. Another creep dispatcher named Leo would not let the driver deliver my goods until I gave him 9k in cash. He took off $600 of fees that couldn't be explained even by Shawn the crook. It's guys like this that give new jersey a bad name. Shame on them for taking advantage of people. I hope people read this and never use them. They are bad news and I'm the nicest guy you'll meet!

Service cost: $14800