State to State Relocation

After a first very poor move the company promise they would rectify problems for the second and final move. The second move was worse than the first. first of all, months in advance, we requested and were promised a specific moving team. This never happened. Second, because we did not take the correct insurance option (our fault) we specifically said that we wanted full coverage for the move when we made arrangements. This never happened and when we said we wanted full coverage, after the goods were picked up, the company refused. The truck arrived the week after we were told it would come. There was damaged to packed goods, a lost piece of furniture, damage to our hardwood floor and oil stains on the street in front of our home. While the goods were being packed, I went downstairs on at least 3 occasions; on EVERY occasion , the leader of the team was on the phone obviously not assisting. The final bill was 5 times the original estimate, partially as a result of more material to move and some justified packing charges, but also because of unpacked boxes and a questionable volume measurement. The moving team on the other end was a disaster. We had arranged for a second stop; the boxes were so marked. The delivery team at first refused to make the second stop. I had to go through hoops, multiple phone calls and yelling and screaming before the delivery team was told to make the second stop. Nothing that was taken apart was put back together, boxes from the first and second move were mixed up and not put in the proper rooms. These are the facts. Both moves were very poor. Draw your own conclusions about the trustworthiness and quality of the company and its services. I will never use them again and will tell anyone interested about our experiences.

Service cost: $11200

First time to moving home from PA to NC, only about 427 miles. One month earlier, paid deposit for a quotaion of $2857 for 2-3 days delivery from PA to NC by their sale person named Joe. On pick-up date, the guy asked for $4600 for moving, and told me the sale guy "Joe" was fired. Then another sale man Phil called me and discuss the moving price, and finally I had to pay $4000 for moving and 3-5 days to delivery. On delivery at the 5th day after pick-up, four furnitures were damaged, several dishes and cups were broken, 25 boxes were lost. Called the custermer service, and send the losted items, but no one reply my email or call me back. The sales and pick-up guys are very implite and rude. Totally feel very bad for their moving service, strongly suggest NEVER use this company.

Service cost: $4000

  Worst Move experience of my life.   All of my boxes were loaded on the truck when the local supervisor informed me that it would be double the original quote.  They took a credit card for deposit and first half of the move.. Refused to take a credit card on the other end.   I had to try scramble to find $5000 on a sunday in SF.  Needless to say it didn't happen and so they refused to deliver till I had cash.  Would NOT take a credit card.   A week later after unpacking numerous boxes,  I discovered scratches on my very expensive walnut dining room table.   They did NOT deliver my trailer hitch Bike rack and Iat least one box.    This was in October of 2014,  it is now end of February.  I was just sent a letter that they are willing to give me $62.00  for at least $1,000.00 worth or damage and missing items. I've never been so abused by a mover,  and I have moved cross country at least 6 times.  .

Service cost: $9850

Initially I found this company online recieved a call back froma older man J.D Adams who was firm and assertive, very informative and polite. He quoted me a very decent price and despite what my husband warned me of Mr Adams was able to tell me the cost without someone coming out to make a estimate. I gave a deposits of 267.00 as requested that is refundable 48 prior to the date if I needed to cancel which was great. Feel super secure about this I did do business with them and believed the price I was given. Love and behold the day of pick up a estimator comes out and with some what of the list I gave Mr. Adams but cut in half.. after assessing what I originally  listed the price jumper up 2,300 additional dollars mind you I was quoted a price of 1,785.  Furious at the game that was being played on such an important day. The estimator who shows up claims to be the boss and the supervisor who controls all the pricing and slanders the sales rep as just being a dispatcher. I ask for my deposit back he walks out my door and starts his truck up an tries to pull off. I rush out to the truth take his picture and lic number finally he talks to me and starts to get honest and says he's not the boss only the estimator and what happens is not his fault he call a guy who is his boss who by the way is extremely rude extremely. The real boss now is screaming at me to the top of his lungs saying I'm incompetent and was not honest about my item list. As I tried to express that the rep who took my info who by the way is no longer available or either Ignoring my calls. slicked talk me through and it seems to be some sort of scam to keep my deposit. The BOSS says yea screw you what ever you can have your fricken money back. Destrought about how that played out my hands were tyed and I was out of options.I'm warned them I would call the police and they pulled off. 45 minutes later the diver calls me back and offers to do the job for 2,700 but not that day the next day. The next day comes he calls and says oh I can't make it. The best part was they did refund me my deposit the following business's day. If you are going to  use this company make sure they sends  estimators out first. I personally would not recommends them to anyone simply because they are dishonest and rude from the dispatch to the driver to the BOSS. Beware and stay farm ways from Mr. J.D Adams his commissions based income seems to have driven him to despert measures just to land a sale.  Perhaps the reviews they have are paid I just don't believe this kind of unproffessionalism grows over night.

Service cost: $3000

The most deceitful dishonest company in the world! Bait and switch is an understatement. The guys that moved us out packed household garbage in large wardrobe boxes and charged us for them. The guys that moved us in dropped our furniture and banged our walls and fought with each other. My wife and I worked harder than they did. This guy from Bayonne named Shawn is a crook. He's a closer. He comes in during the move and starts jacking your price halfway through the move. This guy named JD Adams a so called executive salesman is the worst. He quotes you a low price and then Shawn comes in and more than doubles it. What a low life horrible company. Even after all the aggravation I still tipped the poor soles that work for them. That creep Shawn told me that the average tip is between 200-300 per person and he would be willing to bargain the tip from the final bill. What a unethical dishonest person. After he found out what I do for a living he started jacking my price up. Tell him you are homeless. Another creep dispatcher named Leo would not let the driver deliver my goods until I gave him 9k in cash. He took off $600 of fees that couldn't be explained even by Shawn the crook. It's guys like this that give new jersey a bad name. Shame on them for taking advantage of people. I hope people read this and never use them. They are bad news and I'm the nicest guy you'll meet!

Service cost: $14800

After being robbed several times by several movers, finally I got what I was looking for. Recently I used divine moving & storage for my 4 bed room move from MD to NJ. They offered me a very decent price at the beginning and then got the job done without any delay, any damage, any hidden fees or any kind of mishaps. These guys knew what they were doing; they had a plan and executed all the maneuvers perfectly. That is why none of us actually felt that we were moving to another state. Thanks to the sales rep and the foreman and his helpers for the excellent job.

Service cost: $1590

After shopping around and getting prices from different moving companies, I went to check the reviews of each company, I was thinking of going with. They were each around the same price of $1300. However after reading such poor reviews, I decided to search elsewhere and found them on here!. I started at the top of the list. I was happy to see 5 stars from over 1000 people with these companies on this site. I called the first one on the list they were very nice but wanted $1,500. After pick-up they explained I would not get the delivery for 7 days, so I jumped to the next one on the list. There was no answer on that one, so I went to the 3rd one: state to state relocation..I reached my sales guy who answered the call within the first few rings, and was very helpful in going over my moving needs. I sent him the sizes of what was being shipped and within minutes he gave me a price of $1,000. also I would have the delivery from Newark, NJ to Pittsburgh, PA within the next day. I spoke to Nathan on Tuesday night, made the order, they picked up the delivery at the set time on Wednesday, and then they delivered it on Thursday morning to Pittsburgh as promised. I cannot express how well they took the time to wrap up all of the things that were being moved. Steve who was the foreman on the job was so kind and wanted to make sure that I was happy with the way things were going. They are really a great crew. I was very happy with the pickup, and what was really nice was that the price stayed the same as Nathan told me. The driver called the next morning 1 hour before they were to drop off the delivery. . He and his crew were really great at unpacking and setting up where everything needed to go. It was such a joy to know that everything with so smooth, just as they said. I never used a moving company before but I will tell you that I will be using state to state relocation on all of our future moves. I do mortgages for a living and I plan to recommend them
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Service cost: $1599

I have to say that the actual moving experience was okay. They showed up when they said they would and had our things delivered in very good time.  However.
Do not trust these guys! The sales guy, JD, was great to work with until it came time to move. Once the moving day arrived, he did not return calls or emails. It became apparent to me that he gave us the good old bait and switch. I'll explain.
I gave JD a list of everything we would be moving along with the number of square feet of our house and the fact that we had a basement. On the final list, the items listed were off by only three items. In addition, we had chosen to leave a box spring, patio table and tv behind. I expected JD, being the moving professional, to estimate the number of cubic feet that we would need within a reasonable variance. We would not have batted an eye if the price came in up to $700 higher. This was an estimated $2700 job and they jacked the price to $4500 once they had our things on their truck.He estimated IT FOR 70% LESS than we actually needed. When I confronted him by email and left him a voicemail, I did not hear back from him.  
I spoke with Alonzo who said that the price was the price and we had agreed to it. That is not true. Any payment made under these circumstances are considered to be payment under duress and do not constitute an agreement on the final cost. He was unwilling to help so we reached out to Leo who supposedly runs this operation. He was even less helpful and became combative immediately. My wife never raised her voice but he verbally attacked her and then hung up on her. Needless to say, these guys are in the business of underbidding the price to get your business.
We are not letting this die. My wife is an attorney and we have spoken with an attorney in her firm's office in NJ who said that this type of behavior is a clear violation of the Consumer Fraud Act in NJ. We are in the process of filing an official complaint with the Attorney General in NJ.  
If you have had a similar experience with these guys, please contact me at statetostatecomplaint@gmail.com. We intend to hold them accountable and put a stop to these dishonest business practices.

Service cost: $4200