State to State Relocation

After a first very poor move the company promise they would rectify problems for the second and final move. The second move was worse than the first. first of all, months in advance, we requested and were promised a specific moving team. This never happened. Second, because we did not take the correct insurance option (our fault) we specifically said that we wanted full coverage for the move when we made arrangements. This never happened and when we said we wanted full coverage, after the goods were picked up, the company refused. The truck arrived the week after we were told it would come. There was damaged to packed goods, a lost piece of furniture, damage to our hardwood floor and oil stains on the street in front of our home. While the goods were being packed, I went downstairs on at least 3 occasions; on EVERY occasion , the leader of the team was on the phone obviously not assisting. The final bill was 5 times the original estimate, partially as a result of more material to move and some justified packing charges, but also because of unpacked boxes and a questionable volume measurement. The moving team on the other end was a disaster. We had arranged for a second stop; the boxes were so marked. The delivery team at first refused to make the second stop. I had to go through hoops, multiple phone calls and yelling and screaming before the delivery team was told to make the second stop. Nothing that was taken apart was put back together, boxes from the first and second move were mixed up and not put in the proper rooms. These are the facts. Both moves were very poor. Draw your own conclusions about the trustworthiness and quality of the company and its services. I will never use them again and will tell anyone interested about our experiences.

Service cost: $11200

First time to moving home from PA to NC, only about 427 miles. One month earlier, paid deposit for a quotaion of $2857 for 2-3 days delivery from PA to NC by their sale person named Joe. On pick-up date, the guy asked for $4600 for moving, and told me the sale guy "Joe" was fired. Then another sale man Phil called me and discuss the moving price, and finally I had to pay $4000 for moving and 3-5 days to delivery. On delivery at the 5th day after pick-up, four furnitures were damaged, several dishes and cups were broken, 25 boxes were lost. Called the custermer service, and send the losted items, but no one reply my email or call me back. The sales and pick-up guys are very implite and rude. Totally feel very bad for their moving service, strongly suggest NEVER use this company.

Service cost: $4000

My girlfriend and I moved from New York  to Rhode Island with State To State Relocation and we are very content with the outcome of the moving. We had good movers, people who worked hard and good, keeping an eye of everything and making sure that our belongings are safely packed. Our moving was done swiftly and we paid a reasonable price for this, I really hope that next time we move can book with them, I have to say they were pretty swamped! But, so glad we chose them because the outcome was good.

Service cost: $2910

I booked this mover with a very short notice to pack my furniture and move. Ryan was cooperative and polite in receiving my detail. On an average hot and humid Monday, Three young men and a lady arrived at early morning and served for nonstop 7 hours to wrap with blanket and then pack before loading onto the truck. What was good to see, Ryan came to supervise the service with gatorade for the guys. There was no secret charge as I know some movers claim by feet if they need to park their truck a few distance away. All their guys have been very friendly from front staff to the moving crews. I have no complaints at any end and of course I would not hesitate, to hire them again because now I only believe in only one mover, State to Statare Relocation.

Service cost: $3000

I have never in my life experienced a more dishonest company and group of people. Do NOT use this company for any reason. I still have not received my items and it is months later. They won't respond to my calls or emails. I have hired an attorney and am pursuing further legal action unless my items are delivered immediately.

My items were picked up in NJ in October and were supposed to be put in climate-controlled storage for 4-5 months. I out of no where received a call a month after pick up that they would be delivering my items the following day and needed the address. I did not yet have an apartment in Georgia and they placed all of my items on a truck without an address or ever speaking to me regarding delivery.

I worked it out with the driver to deliver to SC since they were already doing a pick up in the state and I could get a storage unit for the following day. We agreed to a lower negotiated price since my move would not be delivered to the proper address. Then the owner of State to State called me and started screaming at me on the phone and hung up on me when I said I would not pay extra money to have it delivered on top of the contract, as this was their fault. In addition, they wrote an email when I booked my move that State to State is not a broker, which is a false statement and can be used against them in a court of law.

After trying to raise the total of my move by over a thousand dollars and us not agreeing to pay above the contract, they said they would not be delivering my items. My items are now in storage somewhere supposedly in Augusta, GA, but for all I know that could be another lie from this consistently dishonest company.

This company will also not allow you to pay via credit card like you did in the beginning of the move. It insists cash only and will not take your items off the truck to let you review the state and quantity of your items until you have provided the full payment in cash. They have absolutely no reason to help if something is missing or damaged.

Please don’t make the same mistake I did. They are holding hostage so much more than just things. They have my photos, gifts from my sister who passed away and so many other priceless items to me but worthless to them.

Service cost: $3600

**Note "State to State" is the same as Corporate Reclocation**

Search this address:
104 South 3rd Harrison St, Harrison, NJ 07029
www.CorporateRelocationGroup.Com
US DOT: 2507756  MC: 869517

We were quoted an accurate cubic footage (cft) on 2 bed apt move from NYC to Texas, 900 cft.  Upon packing of these items, we were then billed almost double for 1,600cft.  Upon arrival of the moving truck, we measured our goods (exactly) in the back of the truck and based on the math and measurements- we were overcharged by over $3,000 for the footage calculated.  The truck driver even signed off on the exact measurements to attest to the correct cubic footage.  Not only that, after we called to complain to the company as they were unpacking to prove the overcharge, they pulled their movers from the job and did not complete the move.  We have attempted to resolve the matter with the claims department with no luck, even with proof and pictures.

DO NOT USE THEM AND DO YOUR RESEARCH!! Search this website, address, etc and ensure they just didn't go under another name. They will change their name after enough people complain about their illegal activities.

Service cost: $8000

It was my first major move; I moved from NJ to AZ in November 2015. The sales guy I worked with, JD, was helpful in the beginning but once I put down a deposit it was hard to reach him. He quoted me a price but when the movers came to pick up my stuff, they had a different quote. Luckily, the lead mover called the office and straightened it out, since I was pissed that the rate was over $2 more per cubic feet than originally quoted; it adds up when you have a lot of items. The movers were easy to deal with. However, after my items were delivered and I began unpacking, I notice a medium-size ottomon and a few weights (2 kettlebells, 20lb and 30 lbs, and a couple 10 lbs weights) were missing. I sent the sales guy an email (and phone call) with the missing items. All he did was tell me to contact another person. I called the other contact who them told me to email my inquiries to an email address who still has not responded to me after 3-4 emails. What a joke! I still don't have my items. Print the quote before the movers get there and check that the numbers match up. Movers were great but the sales guy and customer service weren't helpful after delivery. If lose your stuff, it doesn't matter to them. Negotiate pricing since there are others that provide the same service.

Service cost: $4500

Long story short.. Cost changed at time of pickup, Sales rep was full of lies, No answers from the company as a whole, hard to get delivered, stuff was missing and really damaged, CHECK THE INSURANCE!! Read everything very carefully. The law is that they have to offer full liability unless you waive that right. In their paperwork, that they will change on moving date to over charge you, they hide the fact that you will only get .60 per pound and will not offer any other insurance. I had to travel over 1000 miles in 3 days for a personal move with my 6 month old and wanted the move to be a smooth as possible. I called the sales lady several times and asked a thousand questions. She reassured me several times that this was the best company and answered all my questions to my liking. pick up day she refused to answer calls and that started chain of events that has made me tell my horror story so no one else has the same experience. I am sickened with a company that would do this to anyone one. My price more then doubled the boxes were only half full, if that, and all my stuff was damaged or missing when I finally was able to get my stuff delivered. Now I get to take the few dollars they did give me for my claim and buy all new clothes, furniture for my daughter and a whole living room set that they neglected to deliver or damaged to the point of them not being usable, though now since they over charged me I cannot afford to do any of this besides the clothes. WORST COMPANY EVER!! I will be reporting to the Military Facilities as well!!

Service cost: $3925