State to State Logistics

This is the most unprofessional company. Were over a day late and sent too small a truck, were told another truck would arrive next day. Have been waiting 2 days having to stay in hotel and also had airline tickets which I had to cancel and received a Binding Quote andcafter loading truck with 80% of furniture was told no more room but once loaded they upped price to more than double. Quote was 5000 and ended up over 11 000. And can not even call a number that is answered. At this point, from hotel room, have no idea when the other truck will come.

Do yourself a favor and do not use this cheating conniving lying company.

Move size: 3 Bedroom Home Service cost: $11200

I am still traumatized from using this company. I was first quoted $3500. After my stuff was loaded I was told $8500. I told them to give me my stuff back and was told they’d charge $1800 to unload the truck. (I wish I would of called the cops to get them involved at that moment). I only agreed to go along with that if I got my stuff in 10 business days. I was originally told 10-21 days total. Once everything was load they informed me those were BUSINESS days. Over a month later I finally received my belongings. I had personally bought mattress bags and bagged them myself. None of my mattresses were in bags. They drove through a storm and my belongings were soaked. Resulting in 3 mattresses being ruined. My mirrors and TVs were bubble wrapped and boxed when they went took my stuff. But wasn’t that way when delivered. I guess I can say I’m grateful that more stuff wasn’t damaged and I did actually get my stuff. I had already started to believe I’d never see my stuff again. My poor children were so depressed as well. Having to do online school on the ground with nothing in their house. Their teachers giving them tasks telling them to “use things around the house” and them responding to their class they didn’t have anything in their home. Still at least grateful to have a roof over our heads. Worst experience ever! I wish I would of just gotten a uhaul and done it myself.

Move size: 2 Bedroom Home Service cost: $8000

We had a horrific experience with this company. We contracted them to pick up our items on 11/7/20. Everything was confirmed and paid by us. Then on the night of 11/6, a few hours before the pickup next day, they call to say the can’t come until a week later. They were cold and did not apologize and told me the contract I signed didn't obligate them to come on the stated date (shady legal terminology in the fine print). We were horrified and our moved was canceled. We had to change flights and get addition hotel room nights, everything was in chaos because of this company. They contract out the moving services and cannot guarantee anything and write it into their contract to protect themselves so you cannot sue them or hold them liable. Please be warned and stay away from using this company.

Move size: 2 Bedroom Home Service cost: $1000

I contracted State to State in June 2020, got our items picked up in July, and our delivery happened overall in August. We paid much more than our quote, and most importantly, we were missing critical items and our delivery included items that did not belong to us, AND we have been strung along for the last 3 months on the hope that our items will actually reach us.

First, a red flag that I will most certainly look for going forward is the email for the contact for our move is NOT the same company (Elk moving and storage in email, state to state is whom we have contracted with) -- they claim to operate with State to State but not using the same name because they are the in-state service, so this seems shady.

Second, while our quote was lower because we did not anticipate as many boxes as we ended up having, we paid double what we were quoted. This seems unreasonable to a fault, but we understood given there was some estimation error on our part.

Most importantly was the delivery and the communication after delivery. The delivery clearly was done in a haphazard way, given they had multiple people's items in the truck and left us with things that did not belong to us and we were missing parts of furniture and boxes, some that have items of sentimental value and are irreplaceable. It has been more than 3 months since that delivery, and our head mover (Adam) have been telling us that they will get the missing items, which are in storage but no requested photos have been given to us to indicate this, and we have gotten no help in filing claims for missing items that they have acknowledged have not reached us.

This has been stressful and time consuming for the last 3 months for myself and my partner, and we are very concerned about hiring movers again after this experience.

Move size: 2 Bedroom Home Service cost: $2500

Beware of this company! They drove a full truck of my stuff from CA to Fl and not only did they show up LATE, but whatever they didn't steal, they broke! I had some new pieces of furniture, never used, that when received in FL they were all banged up and broken. The lowlife driver held my items for ransom & said they wouldn't unload unless I went and bought them all coffee & bagels & donuts! Of course when called the office to complain, all I got was Oh too bad! And the co that insures them, Anthem Claims Management LLC, is also dishonest. I put in my claim 3x and now when I talked to them today they're saying "Oh we don't do claims for them any longer!!"

Move size: 2 Bedroom Home Service cost: $6800