State to State Logistics

Move Cali to Colorado

Not trusted

Changes prices after your furniture is loaded on truck

Once packed up no one answers the phone

Lost tons of money on this move

Scammers

DO NOT USE

Moving mayhem

Our move from Idaho to Oregon was only 505 miles. We were eagerly looking forward to the move to be reunited w/our daughter. This move was anything but pleasant. All we had to move & load was my husband’s tools, a few bikes, kitchen & bath essentials & clothes. We had to vacate our house on the day of moving. They got there late,probably 9:00a.m.or 10:00 & were still loading by 9:00 p.m. The leader of the group took us aside & wanted us to sign a disclosure for $22K. I believe it was $9K. My husband had to sign under protest. We were stuck between a rock & a hard place. This was highway robbery! But what could do? My husband’s prized one-of-kind motorcycle was NOT crated after they agreed to do it on the phone. This bike was only made for 1 year so it’s impossible to replace missing or broken parts. It ended up w/broken windshield, broken turn signals & broken right side plastic.He had previously told them not to stack anything on the bike, AND THEY DID! We documented 74 pictures of broken items, broken glass collectibles,family heirlooms household mirrors & lamps. Not only was the move a disaster, there were items missing: 6 ft ladder, all screws for our table saw, pressure…

Worst experience ever

I am still traumatized from using this company. I was first quoted $3500. After my stuff was loaded I was told $8500. I told them to give me my stuff back and was told they’d charge $1800 to unload the truck. (I wish I would of called the cops to get them involved at that moment). I only agreed to go along with that if I got my stuff in 10 business days. I was originally told 10-21 days total. Once everything was load they informed me those were BUSINESS days. Over a month later I finally received my belongings. I had personally bought mattress bags and bagged them myself. None of my mattresses were in bags. They drove through a storm and my belongings were soaked. Resulting in 3 mattresses being ruined. My mirrors and TVs were bubble wrapped and boxed when they went took my stuff. But wasn’t that way when delivered. I guess I can say I’m grateful that more stuff wasn’t damaged and I did actually get my stuff. I had already started to believe I’d never see my stuff again. My poor children were so depressed as well. Having to do online school on the ground with nothing in their house. Their teachers giving them tasks telling them to “use things around the house” and them…

Huge dishonest scammers

Beware of this company! They drove a full truck of my stuff from CA to Fl and not only did they show up LATE, but whatever they didn't steal, they broke! I had some new pieces of furniture, never used, that when received in FL they were all banged up and broken. The lowlife driver held my items for ransom & said they wouldn't unload unless I went and bought them all coffee & bagels & donuts! Of course when called the office to complain, all I got was Oh too bad! And the co that insures them, Anthem Claims Management LLC, is also dishonest. I put in my claim 3x and now when I talked to them today they're saying "Oh we don't do claims for them any longer!!"

State to state Logistics

Moved October 2020 delivery was January 2021. It was not delivered until February 19, 2021. In a rental truck Enterprise by another company. They kept apologizing saying they did not do the damage. They only requested $1500 it was supposed to be a balance of $2500. I was truly confused started to refuse the delivery the owner called me and said I have the 1500. I excepted it after they started unloading I noticed everything was taped up and wrapped up in blankets because of damage. Half of my items are missing what they delivered was almost totally unusable. The owner told me that there was an accident and I would be hearing from an insurance company. It is now April 11 I have never heard from insurance company. The owner has stopped answering my calls and returning my voicemail. He told me to text Tim receipts of what I have bought and they would submit a check to me. He told me the check was in the mail several weeks ago for what I had sent. That has never happened now he has stopped answering any of my calls. Half my items are missing the rest are damaged. And I have other peoples items. Part of an exercise piece of equipment and a box Framed pictures feel free to contact me…

The worst moving company ever. Should be made to shut down

Don't arrive when scheduled. Quotes one price then adds additional fees holding your items until the additional payment is agreed. The female Customer Service Rep was very disrepectful.

Delivers precious non-replaceable items to you broken and smashed. and the delivery driver will seem so concerned and recommends filing a claim. Then finds all false reasons not to honor a claim. sent an $18.00 adjustment summary on a $2000.00 claim.

Ca to TX move.

This is my 13th move. Before State to State, I only had one bad experience with a moving company. I also had the known State to State "surprise" increase in the cost of the move on moving day! Then there was the "good guy-bad guy" game where the office "bad guy"on the phone wanted to raise the price almost 4 times and the "good guy" driver only 2.5. times.

Once the goods were picked up, there was no return communication from the company. towards the end of the 21 day guarantee, I reached their office and was told my move would be Sunday or Monday. It was not and that same scenario happened 3 more times. Finally, 22 business days after the due date, the truck arrived, but no crew! The driver worked very long and hard to unload himself. We are missing a couple of boxes; one a new valuable kitchen blender that was in the original box. I haven't the patience to call and be lied to anymore. This was a "painful" move. As an experienced mover, stay away from these people, They are very dishonest.

Worst Moving Experience EVER!

Chose this company based on Customer Rep. JOHN JONES, which I now realize is probably an alias as after the move he NEVER returned my calls. As other bad reviews mention, John estimated my move of a one bedroom apartment as 462 cu. ft (3234 lbs) and I was given a discounted price of $1494 to move from Los Angeles, CA to Maple Valley, WA.

Movers showed up on August 11 and foreman reviewed my apartment furniture and boxes and gave me a NEW ESTIMATE of $3800, almost 3x the estimate! The man was VERY RUDE and told me "take it or leave it" as the original estimate from John Jones was based on cubic footage and I had many more items. When I told him that I was going to report him to the Better Business Bureau, he told me that you cannot report a business if you don't use them! I gtried to call John Jones multiple times with no response or call back!

Anyway, we had no choice and could not begin the search for another mover, so we signed the new agreement and proceeded. This very rude man left and a very nice crew of 4 proceeded to load our stuff on to a medium sized van. Little did we now that our stuff would later be transferred (obviously very roughly) to a full-sized moving truck,…

They lie about everything.

From the day I booked this company to move my stuff from California to Tennessee it’s been nothing but major miscommunications. No matter how thoroughly I went over my contracts read my contracts and ask the right questions I was blatantly lied to about the pick up date. I was for a pick up date then they canceled didn’t bother calling me to tell me and came the following day. I was told that my 10 to 14 day window started on the day they picked up my belongings. Now I’m finding out that that’s not true it starts the day that I told them I’d arrive in TN. So now I’m waiting even longer for my belongings. I’m also finding out now that I will probably have to pay an additional fee for a shuttle service. Also A fee I was told I would not incur. They told me they have all of their own trucks. They don’t they showed up in rental trucks. I was told they hire all their own in-house drivers and movers. They do not they sent a bunch of random people over who had no idea who was going to be driving my belongings. They told me they don’t pass my things on to a different truck. Now I’m finding out that they’re waiting for a random trucking company to pick my stuff up so it’s getting shuffled…

Nightmare Move From CA To OK!

Our experience with this company was a nightmare. They misled us about the price, their capabilities, reliability, drivers, equipment, staff, customer service and more. They didn’t show up when promised. And when they did show up, they demanded more money for less items, damaged our home and furniture, wardrobe boxes and other boxes. They didn’t deliver when promised. And when they did deliver they showed up with a one man crew, didn’t reassemble any of the furniture, delivered damaged boxes, broke/scratched furniture and left boxes outside on the driveway.

We contacted them. They apologized and blamed it all on the driver who they claimed they fired after our job. We were told to file a claim for reimbursement. We did. Received a low settlement offer which we rejected. We were told to file for arbitration. They just keep having us contact other companies to settle the claim. They are rude and incredibly unprofessional on the phone. They are scam artists at best and they couldn’t care less about providing truthful, supportive customer service. Do not, I repeat, do not hire this company for any move. You will regret it.

Not dependable

Still waiting after 2 months for my shipment. They keep saying next week for over a month now. Very unprofessional won’t give out any information about shipment only say it’s in route with no update. Say wait for the driver to contact you.

Moving from California.

One of the worst customer service I got from "State to State Logistics" it took them over a month to deliver my stuff. They originally gave me the estimate of $2600, and when they packed and brought all the stuff from 1st floor to ground then they claim it is too much and they will charge $6000 and finally they agreed for $5000. This is how they make money, and if you talk to customer service name Peter do not believe.

Such a fraudulent company!!

Let me just begin by saying if you want to hire a company that overpays, looses half of your belongings and has rude employees this is your company! I have So many negative things to say about this fraudulent company! First off what they quoted us over the phone vs what it was, was a 1000$ difference! And took almost 2 months to get our things as well as loosing our motorcycle in the process! We had to file a police report and everything! Our stuff was damaged and we finally got the motorcycle after I had enough and harassed them! Stay far away from this company! Your better off selling your stuff and starting over or driving yourself making sure everything gets to you! If I could rate this company a -5 I would! One star is pushing it!

Horrible movers do NOT use.

My quote was DOUBLED after I was at their mercy -they have this trick they use - they take all your belongings outside and while it’s all sitting outside on the street they tell you it’s TWICE AS MUCH to the tune of $4000. But that is not the worst of it. I was promised a delivery day of July 1. That didn’t happen.. when my things finally arrived all of my boxes were CRUSHED. It was as if they threw them against a wall and then ran them over with a truck. They were destroyed! All my lamps were broken. Dishes broken. When we finally got thru the unpacking process we realized we didn’t even get all of our boxes. So many things didn’t make it to the house. Oh and did I forget to mention I was promised 4 workers to unload the truck and I got TWO. It took the entire day. Icing on the cake?? The driver yelled and screamed at me over and over and said “why do I have to talk to a woman” and then he slept in the truck all day and did not move ONE THING. Please people. DO NOT USE THIS COMPANY. Worst experience of my life. And all for the exceedingly high price of $4000. The owner told me he owns five houses. So I’m assuming that is where all of my money went. Not even one star. Negative…

The Worst Movers Ever.

I never leave reviews, but if I could give negative stars, I would give negative 5. Adam was the most uncommunicative, horrible mover I could possibly imagine. I only moved a bed, a nightstand, 1 bookshelf, and a dresser, and him and the other man helping him move my belongings managed to break 2 of those 5 things. The mirror on my dresser was completely shattered and my night stand was cracked. He barely acknowledged this incompetence, and was like I'll not charge you for the extra stairs (this is San Francisco, everywhere apartment stairs). He also was arguing and being really condescending and bossy to the other person helping him move, which made me feel really uncomfortable. He offered to repair my nightstand and gave me $100 off for the shattered mirror (it's going to take more $ than that to repair), so I didn't make a fuss of things at first. He then proceeded to ignore my calls and texts and make me chase him for a month. I sent so many texts to him and called him so many times, all I wanted was for him to provide a timeframe and give me a date when it could be dropped off (like he said he would). I moved November 4, and I only got my side table back today (12/13/19). He…