Simple Moving Labor

I used them for unloading only. The movers were fast. They showed up on time to the minute. They finished in under 3 hours, saving us time and money. It was a good experience. The only negative is that you have to pay them for a minimum of 3 hours, even if the job is not going to take that long. I did not have a problem with that since it was clearly explained to me upfront and seems to be common industry policy. I rented a 26" truck from Penske in Naples, FL. I had movers there to load the truck. I drove the truck to New Jersey and had them unload it into a storage unit. They did a great job fitting all of my items into the unit without breaking anything. .

Service cost: $400

We used SML movers to unload our trailer into our storage unit. The guys were so nice and worked non-stop till the job was done. They only took an hour and even offered to help load things into our minivan that we were taking with us. They were fast, efficient, and very pleasant as well as professional. Great guys! Will definitely recommend SML. It would be nice if you could get a little refund if it takes a lot less time than expected. We overestimated, they were done in an hour. That's the only drawback. But thanks guys..good work!

Service cost: $374

I contracted for 2 helpers from SML to unload a 16 ft truck.  The helpers arrived on time, were polite and worked continuously.  The load of household goods in boxes occupied approximately half of the truck.  There was also a secretary in 2 pieces which was the primary reason I needed SML.  I could not move these peices alone.  The entire truck was unloaded and items carried to various rooms in my house in under 45 minutes. The helpers were dirty, I assume from a previous job and rubbed against the walls of the stairwell multiple times leaving dark smudge marks on the walls.  The stairwell is not narrow and the boxes  were ot that heavy.  I had carried all of these boxes down multiple stairwells on the loading end without any touching of walls.  The move of the secreatary resulted in a small gouge on the ceiling going up the steps and a chunk knocked off of the trim ot the upstairs landing.  I was fortunate to have stopped the glass doors on the secretary from crashing into that same corner when  they were turning the corner without regard to the spatial relationship or clearance to make the turn.

Service cost: $213

I hired what I thought was professional movers to move my appliances into a storage room that I own downstairs from the condo I moved out of. The guys were very nice and polite and I liked them. I did feel that they did not come prepared for the job at hand and that they did not possess the knowledge I expected to do the job. They took longer and I paid by the hour than It should have took only because they needed to prob have more knowledge of moving high end appliances. They did not even have straps which I feel is why my refrigerator was damage but they also just didn't know how to take apart the fridge like they prob should have.   I have filed for insurance with them to fix it and would have to write another review on how that goes because I have not yet heard from them , this is almost a week so far. the stainless was badly scratched and the handle broken when the fridge slipped from them down the steps a bit.But this is why I hired a company with pros and insurance. If they take care of it I will be satisfied. I do feel that knowing this was a big heavy appliances job would have made them be sure these guys had the equipment they needed. They needed some of my tools and help. The damage could have been minimized or not happend in my opinion if they knew better how to handle the job. I got muscle but not knowledge.  Now I hope that they fix my damaged frige and make me a happy customer because I feel I paid alot for this job. The guys were hard workers but I just expected them to be more knowledeable about moving appliances. I was impressed with the installers that brought them in and thought I would get something similar. so I give them an average rating until I see how they handle my damage. .

Service cost: $365

I used Simple Moving Labor to load the contents of two huge, stuffed storage lockers onto a 26 foot truck, in preparation for a move from Maryland to California. Tom, Sean, and Daniel were true professionals! They worked very hard, and managed to pack the two lockers so well that I was able to drive the truck to the house and add the contents of part of the basement. This after I had estimated that the 20x10 and 10x10 lockers would take up the entire truck. They worked for 5 hours without taking a break, and secured the contents well, so nothing shifted during the trip. The previous company that I hired took 10 hours to move the contents of only the 20x10 locker across the street. Simple Moving Labor did not drive the truck across the country for me, but I would not have hesitated to hire them to do so. I would definitely use Simple Moving Labor again, and would ask for the same crew! .

Service cost: $740

I was moving from Knoxville to San Diego and we rented a Penske 26 foot truck to drive cross county. I hired the Professional movers because I wanted it do correctly because it was not done correctly when I moved from San Diego to Knoxville eight years ago. The Pro movers were fantastic. They were courteous, polite, and wanted to know if we wanted them do the big moving items for the 3 hours to save us money. We had them work for 4 hours. When we go to San Diego, most of the boxes I put in the truck did not fair very well but the items they loaded we packed tight and correctly. Not one item they packed was damaged. It will cost some money for them to do it all but one expense item getting damaged would more than cover the cost of having the movers do the whole loading.

Service cost: $500

My parents just moved to Dallas from St. Louis. They hired 2 teams from SML: one "professional" team to pack the house and load the items in STL, and one regular team to unload the truck into a garage. My mom didn't see it necessary to spend the extra bucks for a professional team to literally do nothing but unload a truck. This team, however, was completely incompetent and negligent. Hutches and large furniture items were dragged across the concrete, scraping and damaging them; they tossed smaller furniture items causing drawers to fly out and shatter; they somehow managed to break a recliner COMPLETELY in HALF; and they moved like sloths (trying for additional hours?..). There is no excuse for this negligence and the company refuses to own to its mistakes.

Service cost: $5000

I was told that 2 professional movers would be at my house between 9am and 10am. They arrived at 1045am. When they arrived at my home, one of the "professionals" was on his cell phone until he was told to put it away. I had a 26 foot truck that needed to be unloaded. There were only 15 pieces that I asked to be brought in the house and positioned. Other than that my truck was boxes and plastic containers. They barely got the truck unloaded in the 3 hours they were there. Had I not been on the truck moving things around and having my children grab small items it would not have been finished. They were pleasant people but not what I've dealt with as professionals in the past. When they finished they asked for payment which I found odd since the fees had been paid up front. One gentlemen hung around just long enough for it to be awkward since I had no intention of parting with more money. All in all it was not a good experience. I feel as though I paid for a service I was not provided. Moving helpers was what I got. This company needs to re-evaluate their definition of professional.

Service cost: $404

We did a local move in Charlotte to Charlotte. The professional loaders showed up on time and loaded as much as the could on 26 Ft truck as possible. What could not fit I had to put in storage but I knew great chance all would not fit. 4 days later after we closed on next house same crew showed up again. This was good since they knew how truck was they loaded. It took longer on the unload part mainly because house was bigger and all bedrooms upstairs.  Wife and I had Avery good experience. I would use them again.

Service cost: $400

Very dissapointed in this company. I ordered professional movers and I received men who had never moved or handled anything before. They pushed and pulled things rather than picking them up rsulting in broken legs on furniture and when they heard they cracks they just shrugged their shoulders. They put boxes marked very fragile on the BOTTOM of a tier of heavy boxes. And the head man, the only one who knew what he was doing, would dissapear in the bathroom for 20 minutes while the others would stand around.  The company's solutions? Apologize and not charge me for the extra time it took.  That's not acceptable. I specifically ordered and paid for professionals. I did not get what I paid for. The drop off was alright but there were three movers not two. It doesn't seem to matter what you order. The company does whatever they want. I wil find someone else to move my things in the future!!

Service cost: $1100

Scheduled a move from Burbank, CA. to Boone, NC.  The two gentlemen from SML who helped load the moving fan were professional and worked efficiently.  The only complaint on this end would be the $75 extra they charged because the movers had to travel x amount of miles to get to me (in Burbank).  This is something they can simply charge any time.   Turned out I needed SML again part way into my trip cross country when I need to change moving vans in Texas.  The 3 guys that transferred all my belongings into a new truck didn't bother placing the cardboard between furniture pieces and several pieces of furniture arrived scratched.  Wasn't terribly happy about this.  If it weren't for these two issues I'd give the company a higher grade.     Note:  I drove the moving fan myself so SML was not involved with a delivery.

Service cost: $470

Horrible experience! Movers did not show up leaving my family and I in a bad spot! Do not use this company if you expect any sort of reliability! If you do decide to use SML, be sure you have your friends on standby, because they may not show and leave you to deal with everything by yourself!I called SML back in February to get information and pricing about their services. I was pleased with what I was told and called them earlier last week to book two "Helpers" for a move that was taking place last Friday. Whenever I first called, I was told that I was not able to book any "Helpers" after noon (this was contrary to what I was told over the phone when I initially called for information). I explained to the CSR that my father was flying in at noon and I had to pick him up at the airport so I need the "Helpers" there after noon. She then told me she would check on it; then later told me the latest she could schedule was noon because she didn't like to send them out any later. I got off the phone with her to discuss my options with my family and later we called back. We got a different CSR this time and she had absolutely no issues booking us two helpers at 2pm. She told us to allow for an hour travel time so they should arrive between 2pm and 3pm.Friday afternoon rolls around and 2pm comes and goes.. followed by 3pm.. still no "Helpers!" At 3:20pm we called SML to let them know that our "Helpers" had still not arrived; the CSR told us that she would have to call a different branch to find out where they were and she would call us back. 4pm rolls around and we have still yet to hear anything back from SML on the status of our "Helpers;" so we call them back. They tell us they still don't know where our "Helpers" are and they are looking for someone else to send our way. When asked what time we should expect them they told us they did not know. At this point point it was two hours after our scheduled time and we still had no helper or any idea what time or even if we would be able to expect them. SML refunded our money, however, not having the help that we were depending on left my father and I to do all the moving by ourselves. We could have scheduled some friends to help us move but instead we told them we had it covered since were hiring "Helpers" through SML. Big mistake!

Service cost: $200

We just used Simple Moving Labor for loading/unloading our truck.  Our experience started a bit rocky when the movers who came to load our truck arrived more than 2 hours late.  This threw everything off, as we had housecleaners, and other appointments set up around their arrival time.  Once they arrived, they did a really good job wrapping and loading our furniture (although, a bit on the slow side).  On the other end, the crew we hired did show up on time and did a great job unpacking although they did put some items into the wrong rooms.  No big deal..  Overall, they were very hard workers, and we would definitely use this service again, if we were ever moving again.  Which we're not.  Moving sucks!  LOL.. .

Service cost: $600

I was VERY impressed with Dave and Brian!  They were professional, without being "stuffy", very informative, right on time and very efficient! They loaded my moving truck with precision and were very helpful in giving me tips to finish up (as I had to let them go after 3 hours, due to my lack of funds, unfortunately!).  There was NO damage to anything, either in my apartment or in the truck.  When I arrived (from Kenosha, WI) to Flint, MI., everything was in order in the truck and secured tightly.  I will certainly call SML in the future when I need movers!  The cost was affordable, even for me, and worth every penny! I was VERY happy with my guys!  You should give both of them a hefty raise! Thank you for sending the BEST!

Service cost: $301

We recently moved back to the Dallas, Texas area from Sarasota, Florida and used Penske Truck Rental which works with Simple Movers as loading labor.
 
PRO'S: 2 Pro packers arrived on time as scheduled, the office called also to monitor if they arrived and everything was going right.  A nice touch. We went with the higher cost pro packers instead of the grunts as we figured since they probably got paid more they would be more careful with our stuff.  The two guys were on time, went right to work and we needed them for an extra hour beyond our 3 hours originally contracted for.  They were efficient, helpful and friendly, and carefully stacked our boxes and furniture.  
 
At the other end of the move, the un-loaders arrived on time, went right to work, and had us unloaded in less than three hours, they were efficient, friendly and courteous.  All in all, a good experience, I would recommend them to anyone moving, we heard of them through Penske Truck Rental.
 
CON'S:  When we were done on the loading side and signing off on the paperwork, one of the workers said to me "We also work for tips, you know…"   Now at $50.00 an hour per person/per hour, I'm assuming these guys make more than minimum wage, and to keep good people you need to pay them for what they do, but I don't like being strong-armed for a tip.  I was up all day and night packing boxes and literally had $2 in my wallet, and didn't want to insult them with $2, so I asked them if they would give me a mailing address and I would send them a tip.  The more I thought about it, the more agitated it made me that they were asking for more than the contract price.  I wouldn't care if the contract stated their workers also work for tips (it doesn't), but I don't appreciate someone hitting me up for one.  
 
At the unloading end, I was curious to see if this was an employee practice to remind the client they work for tips, but the two gentlemen who unloaded us never brought it up.  Since they didn't bring it up, I gave them $100 as a cash tip to split between them for their help.  I don't mind paying for good service, but I don't like being strong-armed for a tip as we were on the loading side.

Service cost: $700

I used the Pro-Movers to load my rental truck in Pembroke Pines, FL and unload the truck in St. Augustine two days later.  When I scheduled my move,  the customer service rep was very helpful and thorough, explaining the entire process and all my options.  A company rep called me before my move and during the loading / unloading to make sure I was happy with the service.  Both crews arrived on time and did a fantastic job wrapping my furniture, loading and unloading.  All four individuals were very professional and courteous.  I would not hesitate using SML for my next move - I highly recommend them.

Service cost: $763

The loading help came to my residence on time and they were very polite and professional.  I had a three hour contract with SML and they had the 22 foot truck that I rented loaded and ready for me to go in a little under the three hours.  They then asked if there was anything that I would like to have them do, so I asked if they could move a planter tub back out near the street were I moved it from for the winter months, which they did.  I would recommend SML's service to anyone, they were great.  Everything in the truck survived the 1600 mile trip with no damage.

Service cost: $400

I scheduled a 2-man crew to help load a 26-ft Pensketruck.  They arrived exaactly on time, worked for 2 hours with only one short break.  These 2 guys were awesome - they hefted op heavy pieces of furniture easily and marched out the door.  I have an antique china cabinet with glass front and sides - loaded easily - arrived 650 miles away with no breakage.  I'm most impressed and so glad I used SML's service.  Would do again in a heartbeat except I do not intend to move again.

Service cost: $330

Where to start!?  The movers were suppose to be there at 9:00 am Saturday morning and by 10:00 AM we still had no movers , so I decided to call. The person who answered the phone said they forgot to give the guys the confirmation to be there at nine and and they would be there by 12. So we are paying $350.00 for three hours, we have now waited on them for three hours- So the question is how much does SML think three hours of my time is worth? The refund was $70.00. I truly believe this company is a huge rip-off and very unprofessional.  .

Service cost: $350

I hired two men for loading my moving truck for a cross country move. I had the smallest penske truck for stuff worth a one bedroom apartment and did not want the added stress of lifting and loading the truck before the long drive. Even though I had only hired the "muscles" and not SML's professional movers, the service I got was as good as the professional service. The two guys (can't remember their names) showed up right on time. They took good care of my delicate stuff, and knew exactly how to stow them. They did a pretty good job of loading the truck in a sensible way without my input. Nothing had moved even slightly after two days of driving!

Service cost: $190