Simple Moving Labor

So we moved from south Texas to central Oklahoma for my new job. I have a wife and infant and we needed help desperately so we hired two movers from SML. They were supposed be at our apt the next day between 8-9 am. No one arrived until 10 am and get this, only one guy showed up and not the two we hired. Well this man was very nice and helpful. He was a bit older and didn't have the muscle for some of the heavier items such as the king size bed and recliner couch we had to bring upstairs. I felt that by not having the other guy to help him move our stuff I spent more time helping him than organizing our apt with my wife. I understand things happen but this seemed like the toughest move of our life. I unfortunately would never recommend this company again after the day we had. Are apt was a wreck and it could have been prevented by getting what we ordered.

Service cost: $90

I chose SML because it was on the Penske website and recommended.  The 800 number that I called had terrific customer service and was very informative and helpful.  The group of guys in New Mexico that showed up to load my belongings in the truck was late - they got lost!  They were great and worked very efficiently and quickly.  They did a great job of packing my belongings into that 26ft truck and when I arrived only a few of my items had damage (mainly from shifting in the truck for 3 days). The 2 men that showed up to unload my truck were scary (missing teeth and overall shady looking).  These 2 men also tried to make a 2 hour job into an 8 hour job,  I and my husband ended up helping to unload the truck to speed up the process as they were extremely lazy.  They definitely wanted to spend time "chatting" and not working.  In addition, one of them was very overweight and had a hard time catching his breath or keeping up when coming down the ramp from the truck.   I would definitely recommend the group in New Mexico but not the group that was in Nashville, TN.

Service cost: $618

Had a good experience with this company moving from GA to MO. The GA movers showed up early and were very experienced with everything. Not one issue with them. Actually they were working so fast we finished up before I knew it!  Didnt have any problems 2 days later in MO but I have to admit that they were not as experienced. It seemed like one had been with the company and moving in general longer than the other as he was sometimes telling him how to handle the situation but other than that they were both very polite and hard working. .

Service cost: $700

SML was friendly, efficient, and prompt.  After having nightmare moves in the past, these guys were wonderfully amazing.  I thought it was odd that they weren't using the moving blankets I had gotten to wrap my furniture, but I had too many other things going to to make a mention, plus they were the professionals and I figured they knew what they were doing.  They packed the truck expertly and I was truly impressed with their service.  However, when I unpacked my truck I saw that my dresser had a huge, nasty scratch/gouge.  Granted, it was only 1 piece of furniture in a sizeable move, but it was still frustrating.  Everything else with them was pretty spectacular.  .

Service cost: $450

Office staff was excellent - I got several calls from them to ensure loaders and unloaders showed up on time and things were going OK.   I got the professional loaders and I think they did a very good job. The truck was loaded and the work done on time.   I got the less experience guys for unloading. They were not as effective at moving large furniture around and a few times items actually got "hung up" trying to get them through doorways. The stuff we had to move was not very expensive but if it was really good furniture, I would recommend getting the top level professional for both loading and unloading.

Service cost: $643

We recently made a move from Alabama to Colorado springs and my wife could not handle some of the furniture. We hired SML to help us move our stuff up one flight of stairs and into our new home. The movers were a couple hours late but in their defense it wasob very short notice that we hired them. The two men that came were extremely nice and worked hard to get the Job done fast and they were extremely careful with our belongings. The even told us about the area and fun things we could do. The only thing that aggravated me was that the company made a mistake and accidentally double charged our account. So the ending bill was over $500.00. They realized they made the mistake after my wife and I called them numerous times. And they did refund us our money. It just took about a week. But other than that they did a pretty good job and I would recommend them to my friends.

Service cost: $264

We found Simple Moving Labor  through a referral by Penske truck rental in Alabama.  We had loaded a 12-foot truck ourselves and then  used Simple Moving Labor to help us unload the heavy stuff and carry it upstairs at our new home.  Along with about 60 small containers we had a two-piece book case (6 feet by 8 feet tall put together) dresser, chest, overstuffed chairs, filing cabinets, band saw, and a heavy coffee table.  The guys were early by fifteen minutes and went right to work.  They took great care to protect the walls and new wood floor and were anxious to make sure we were happy with every detail. In two hours they were done.  I am absolutely and totally pleased with every detail of the interaction with them.  Friendly and easy to work with!  Highly recommended.  Knoxville guys, you are the best!!    .

Service cost: $210

I have moved all over the country a number of times, and this is the worst moving experience ever.  The loaders "who were supposed to be their best" did not follow my instructions and damaged the items I told them to be careful with.  The damages were totally the loaders fault and SML would not stand behind the claim, which would have probably cost them about $100.  Don't every use them.  They are horrible and don't stand  behind their customer service.  I now have a bedroom set that won't stand up on the legs because they were broken during unloading and an entertainment center that is damaged beyond belief.  I told them to wrap it bubble wrap - which I still have - and blankets which they didn't use.  they also just threw my coffee tables in without wrapping them and my claims were denied.  If they would have done as I requested, everything would have been fine.  Don't use them.  They are horrible.They loaded the stuff in the middle that I told them I wanted on the back So again they didn't listen to me and now I have stuff at this location that I did not want.  When I found what they were loading, they refused to unload it to accommodate what I told them.  They got their boss on the line and we still couldn't get it loaded right.  By then the entertainment center was screwed.  do not use this service.

Service cost: $1000

The team that helped me in Colorado was excellent in every way. They were on time, called me to say they were on the way, did a great job and were quick and efficient. They packed the truck so well that nothing moved. The two men that came out to help were extremely professional and willing to help in any way to get the truck loaded.  They were polite and made the moving experience easy and well worth the hired help.  We had a few heavy and bulky items that they were able to load without any issues.   The cost was reasonable.  The loading of the truck went smoothly and I highly recommend SML.

Service cost: $279

The people I spoke to over the phone at SML were all wonderful - both helpful and friendly. I only needed help loading my moving truck because I was on the 3rd floor and did not want to have friends responsible for moving some of the heavier items like my washer and dryer. The two guys that came were nice. One basically ran everything he could take on his own downstairs to the truck and the other guy arranged the items in there. I have moved many times so I had things pretty organized. It took about an hour. The guy who was putting things in the truck had it arranged strangely so I redid all of it after they left. With the discount from Penske, I was happy with the service for the price I paid. I would recommend using SML - if you are picky like me though, you might want to supervise or get a friend to help so you can be in two places at once and have things done the way you like.

Service cost: $396

We paid for the professional service at $379 for a Sunday loading. They came an hour late and started work right away. For the most part they were very willing to handle all the work on their own and did not as for help. My family and I just stayed out of their way and trusted them. Each box was clearly marked with the item inside and whether it was fragile or heavy. Service took the desired time that I paid for and we were out and on the road in a timely matter. For the record I only used SML to load the truck.  After arriving in FL my Father and I unloaded the truck (22ft) packed. We found several boxes and bins completely crushed and broken. They also had packed so much stuff on top of my brand new grill that the grill bottom had buckled. I took several pictures of all the damage, that even included scratching up my kitchen table and chairs and bedroom furniture. We had furniture pads that were not utilized very well. I was disappointed in the the outcome. .

Service cost: $379

I was originally going to use a moving company to move my stuff until they told me they would take 8-12 days to get my stuff from FL to MD. I was then referred to SML by a friend who recently used them and had a good experience. They loaded the moving truck on Friday and we got to MD and unloaded the next day. Nothing was broken just a couple things were chipped which wasn't a big deal. I would use them again. Make sure to use the Pro Movers service since it is insured.

Service cost: $1000