Shleppers Moving & Storage

It's 9pm and I finally got a chance to sit down and write a review of our moving experience today.

I'll start from the end: over the years we have used many different moving companies and I can say with confidence, Shleppers comes on top and I see no reason to shop for other movers, ever. Here is WHY:
- Price: For our move today and same for our last move 2 years ago, Shleppers came up with the best price among the serious moving companies. I mean you could find a dude with a van for less I'm sure but we have a full 2-Bedroom and many delicate and valuable items. We received quotes from four other top NY players, all more expensive.
- Service: from free on-site estimate to pre-move coordination to moving day follow up and quality assurance calls while the move was in progress - just awesome. Every little wimp we had was accommodated and with a smile.
- NOTHING BROKE. The team of 5 (!!) handled our belongings with silk gloves and as much care as if they were moving their own household.
- 360 service; we moved but also needed storage and materials and it's just great to get everything under one roof without over paying.
- Timelyness: The truck was downstairs right on time as promised, it was a big move and yet, by 5PM we were sitting in our new house, beds assembled, TV on and beers cold. Who can ask for more.

Thanks for the great work guys and keep up the good work!

Move size: 2 Bedroom Home Service cost: $2750

Terrible company - do not use. They sent a truck with a padlock on the main rear door and they forgot to bring the key. As a result of their complete negligence they were unable to use the lift-gate (and main truck door) and they damaged several pieces of furniture. They are not taking responsibility and they are unresponsive when I try to contact them. Please pm me if you had a similar experience as I will likely have to settle this in court and would love to make this a class action. There was once piece of furniture that they chose not to move at all and they refuse to take it off my bill - straight up fraud. Do not deal with them - so not worth it!

Service cost: $1200

I used Shleppers to move my stuff from a 30th floor Manhattan apartment to a 1st floor apartment in Concecticut last year. My epxprience was excellent. This year I used their services to move Connecticut to Cleveland, Ohio.
Out moving representative Shannan is a sweetheart. She is very professional, responsive and answers all you r questions.
The foreman Raleigh and his team was awesome they came excatly at 9 am. I had asked for packing- they pain-stakingly packed every glass ware very carefully. The service is very punctual with no delays at all in getting all the stuff to Cleveland. With Shleppers moving literally becomes a breeze. I didn't have to do anything. They take care of it all.
I have recommended them to all my family and friends and we would be using their service again next year to move from Cleveland to Ann Arbor.
They are really the best customer service I have experienced in any kind of industry.

Move size: 1 Bedroom Home Service cost: $2200

Worst moving experience I've ever had. The movers rushed the drop off, because they "Don't get paid by the hour". Reminding me multiple times of this. Secondly, my platform bed would not fit in the elevator, they suggested I throw it out (and I would have to dispose of it). It only had to go up 1 flight of stairs! I asked to at least try, they got it up half the flight and gave up. Leaving it up to my Father and I to dismantle it. They would not put it back together, even though that was in the contract.
LASTLY, they rushed off, with one mover deciding to relieve himself right in front of my new building apartment. A complaint was made by a neighbor who took the attached photo. My new Super came by threatening to fine me for this.

Move size: 1 Bedroom Home Service cost: $1400

Our recent move, on Sept. 2017, from Midtown to Upper East Side Manhattan, with Shleppers Moving & Storage was flawless from beginning to end! They were great with communication, punctual, caring and their responsiveness went way beyond our expectations.

The movers were extremely skilled, professional, quick and friendly. They handled every piece of furniture with extreme care and reassembled without a problem and they delivered my items without any breakage or scratches. Also I literally did not have to lift a thing.

It was all done for one fixed priced. There were NO extra charges. One security deposit of 100$ after the first quote and the remaining balance charged on my cc the morning of the moving day.

I could bot have been happier and highly recommend Shleppers Moving & Storage. Hire these people!

Move size: 1 Bedroom Home Service cost: $1050

They blocked me on Facebook so I will post elsewhere. Terrible customer service. They sent us two contractors to move us. Besides the fact that they were complaining about not being paid by the hour, only one moved us, while the other waited by the truck so they wouldn't get a ticket. Schleppers didn't answer any of our calls the morning of for 1.5 hours because the items they had listed were incorrect and we tried to sort it out. Stephen from customer service put me on hold four times without ever helping me. He would stay on the phone and literally not talk. At 11AM, two hours after my start move time, when the movers were getting upset beacause I was wasting there time, and my super was trying to get us out, Steohen said he would have to cancel my move. I was beyond angry and had to pay more money! After the move, they didn't call me back for two days. It was a nightmare, incredibly stressful. If you get a small white truck, with Schleppers on the side, call another company. You won't regret calling someone else who won't break your wedding plates and wine glasses, and only get offered $0.60 per pound of broken item.

Move size: 1 Bedroom Home Service cost: $900

I was inundated with solicitors when looking for a moving company. I even had to block some calls because they kept calling with these absurd costs.
Shleppers came to my rescue. They took inventory over phone. No issues . Rounded off square footage. Confirmed move. Made sure I had elevator certificate for building.Movers came on time. Packed up my big 75 in TV,BOXES VINYLS STORAGE BINS in a timely fashion. Gave me a window and perfectly delivered on time. Trust me they are awesome. I will definitely tell everyone. This company is great.

Move size: 1 Bedroom Home Service cost: $1400

Our Shleppers movers did a great job packing our fragile collectibles and other personal items for a move to a storage site in PA. They were exceedingly polite, professional and went out of our way to be mindful of our concerns. Bob, the job foreman, showed us exactly where in the truck out things were going and showed us that care was taken to avoid any damage to our things. They were actually waiting for us the next day at our storage site and then did a great job unloading our things from the truck to the storage site. In addition, we had a Shleppers crew take care of junk removal for us two days later. Not only did these men haul things out of our garage and under-house crawl space, but actually removed a very old, exceedingly heavy refrigerator from our basement with absolutely no damage to the stairs and walls. The bannisters to the basement were carefully removed and reinstalled properly and safely. Thank you Shleppers!! Great job for a great price!! Looking forward to our final move to PA from Brooklyn.

Move size: Partial Move Service cost: $9000

Don't even think about working with these people. I paid extra for "professional packing services" and they were simply negligent, putting pieces of china, glassware without any protection. They managed to take all my silk ties from the wardrobe, rolled them up and put them in the bottom of a box with a printer on top! Similar thing with women dresses. I got many things broken/damaged and when I complained the manager assured me they would take of everything. After more than a month they had me waiting for "upper management" to approve my settlement they offered me $80 as a "goodwill gesture". Stay away from them.

Move size: 3 Bedroom Home Service cost: $2800