Seven Seas Worldwide

Moving from Cape Town, South Africa to Belgium (Europe) in theory a short trip from one side of the Atlantic to the other.. after some delay in South Africa (including moving my MoveCube inland to Johannesburg (that in itself was strange)) my belongings have finally been allocated a shipping vessel.. destined for HONG KONG (Asia)! I did not realize I signed up for the scenic route of seeing all Seven Seas! (excuse the pun). Tried to contact Seven Seas but no one can tell me whether this is a system glitch / whether my belongings have been sent to the incorrect location / or what the final transit route for my belongings to Belgium will be - however - this is crazy! If what Seven Seas state on their tracker is correct - they will miss their quoted delivery time.. DO NOT USE THIS COMPANY WITH YOUR BELONGINGS!

Move size: 1 Bedroom Home Service cost: €3000

We moved from rural England to rural Australia about 3 years ago. We brought with us just what we could fit in a small move cube. It was a smooth experience all the way. Got the paperwork a few weeks before the moving day requested, and READ it, was happy with the terms. Had one or two questions, called their customer service and got good answers straight away. On moving day the guy showed up, was polite and cheerful, left the cube for us to pack ourselves. He came later to close the cube and take it away. Once arrived in Australia, it arrived within the estimated dates. We went to Melbourne depot with our trailer to pick up the stuff. Our cube was brought out and opened, again by a pleasant guy. It looked exactly like it had when it was closed up in England. We were left to unpack into our car and trailer. We experienced no hidden costs (paying part in uk and part in Aus, as advised).

All good. Customer service by phone each time we called was quick, polite and helpful.

I just came back to search seven seas again because we may be moving interstate within Australia, and seven seas would be first option to check. I was so surprised to see so many such negative reviews, I thought I'd better explain our really positive experience!

Price was about 600 pounds in uk and $200 Australian, I can't remember exactly, but for the hassle-free service we got, we thought it was a bargain.

Move size: 1 Bedroom Home Service cost: £700

I needed items shipped from Sydbey Australia to Michigan. After nunerous phone conversations with different companies I decided to go with Seven Seas because it was marginally cheaper than everyone else..or so I thought. I was quoted at around $1400 for my items. I then was told that I would have to pack everything myself at that price..fine. then when moving day came, I was told I have to move all of my belongings myself to the truck..ooook. The items were then dispatched to Hong Kong and they sat there forever. After 3+ months I then get another bill from Seven Seas stating that I owe $1200 still. After much confusion, I was told by Seven Seas that I now have to pay the US to move the rest of my items from NY to Detroit. What?! That was never ever ever discussed when I was being quoted and spoke several times to customer service. I'm disgusted at the lack of transparency. Stupid stupid stupid me should have gone with the other companies that would have packed and wrapped my belongings for me, ans probably would have arrived already! Don't make the same mistake I did. Go elsewhere And save some money!!

Move size: Studio Service cost: $2700

This is my second time using them thought to give a second chance

First time moving to france, has some unpleasant surprises but everything arrived.

Now moving back to the USA, I sent in 12 boxes. First thing one box is missing, I called multiple times seven seas worldwide and spoke to UPS. UPS claims this box has never been scanned which is odd since all the others have been scanned. Seven Seas claims they gave all 12 boxes together to UPS. It has been a week and a half and no updates, no one knows where my box is. It is getting really frustrating. Also I noticed that many of my boxes had been opened, it had one piece of transparent tape to be closed, when I had carefully taped multiple times with brown tape. Not sure who opened my boxes if Customs or seven seas or ups, but they came in a very poor state. I have pictures of all my boxes to show the condition they arrived in. One of my ceramic plates was also damaged upon arrival. I am very very disappointed with this company it is the second time I use them and this experience was worse than the previous. Every time I call the customer service line, they clearly do not care about my missing box neither do they seem to be in a hurry to find it. Avoid at all cost. I have enough experience with them to say this company can not be trusted. It has been month and still no news about my box.

Move size: 2 Bedroom Home Service cost: €1600