Average service price

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£ 802
International move average
61% less than market avg.
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Review summary

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117 reviews

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Doris Man
Feb 18, 2021
International move from , HK to London, Greater London

They don’t help you. Don’t use

Take ur money which is over charges but not helping with ur difficulties.

Said 60 days guarantee is a lie , takes around 3 months.

Cantonese customer service representative is rude and will hung up on you.

Move size: 2 Bedroom Home Service cost: 25000HKD

Official company response

Dear Doris,

You have used our MoveCube service to move from Hong Kong to London.

Your shipment was delayed owing to the worldwide disruption to shipping routes and container availability following the Covid-19 lockdown. This was beyond our control but we regret how you will be affected by not having your possessions on time.

We are working under Covid-19 restrictions, these rules were set up to protect the health of you and your family as well as our drivers. These are under constant review. These are difficult times but you do not need to insult our Advisors who are working to help you.

Regards, Seven Seas Worldwide

Sophie
Aug 26, 2021
International move from Dublin, Dublin to Grays, Essex

Heartbreaking and Awful

Seven seas were due to ship my box between Ireland and the UK. They lost my box and did not offer compensation for the amount I had valued it at. They have provided no confirmation of any compensation. This will result in pretty significant financial and personal loss. Pretty awful outcome with this company.

Move size: Partial Move Service cost: €450

Official company response

Dear Sophie

The collection in Ireland was performed by a respected courier who has regrettable misallocated one of your boxes within their network and sadly have been able to provide it to us for its destination delivery to progress.

We are continuing to monitor developments in regard to this situation and any settlement, for a loss, as with an insurance claim, is resolved at the conclusion of the service when the remainder of the shipment is delivered.

We do fully understand your distress and frustration at this situation and will continue to contact you directly.

Kind regards
Seven Seas Worldwide

Adam Scott
Feb 04, 2021
International move from , UK to , VIC

Falsifying documents

Do NOT use this company. I was asked to falsify documents, and then they refused to refund £305 due to not using their service as we refused to falsify documents.

Move size: Partial Move Service cost: £305

Official company response

Dear Adam, you wished us send a box from the United Kingdom to Australia by air.

You are absolutely right, we did not perform as we should for you to move your box. There appears to have been confusion internally about sending your boxes as personal effects, which would minimise your exposure to duties on your shipment, but you freely admitted you had not been in the UK for two years which means we could not use that clearance. We should then have simply sent your shipment and you would then pay the taxes and duties in Australia.

Please accept our sincere apologies, you will be fully refunded and your box will be returned to you.

Regards, Seven Seas Worldwide

Iain Worsley
Jul 28, 2021
International move from Auckland, AU to Manchester, Greater Manchester

Removal

Absolutely terrible. Smashed my computer and laptop despite both being wrapped in bubble wrap and pillows. Lost at least one box and refuse to admit liability.

Move size: 1 Bedroom Home Service cost: £1000

Thumbnail photo by Iain Worsley of Seven Seas Worldwide Second thumbnail photo by Iain Worsley of Seven Seas Worldwide
Mihir Dha
Dec 01, 2021
International move from , SG to Mississauga, ON

Utlimate Cheat and Fraud

I have been waiting for more than 5 months now, I was told the goods will arrive in 2-3 months of time. Now, when I am contacting the customer care - There is no update on the goods, they even dont know when I am going to get it. I opted for Baggage moving service from Singapore to Toronto. I am literally not sure what to do now.

Move size: 2 Bedroom Home Service cost: $1500

Official company response

Please accept our sincere apologies, Mihir Dha, we are working intensively to locate your shipment. As soon as we have more information we will be in direct touch with you.

UPDATE, December 3, your shipment is being held up in Vancouver owing to the disruption caused by the storms but we hope it should be with our depot in the next 10 days at which point you will be contacted to arrange for its return to you.

Regards, Seven Seas Worldwide

Clar Lon
Apr 02, 2023
International move from Sydney, NSW to , Dublin

Documentation, emails, half-opened boxes

I was transporting 2 boxes from Sydney to Dublin.

The reason I’d used a moving company was so I wouldn’t have to bring an old laptop and perfumes on stopover, etc. the company contacted me before knowing what I was packing, saying I couldnt pack liquids or laptop, even if transport by sea. Fine, I hadn’t read the small print, my fault. Had to take them with me.

I realise some who had used this company before found it reasonably easy to use, however my friends and I had a combined >14 years tertiary level education and found it challenging, and I needed to ring sevenseas numerous times to clarify they’d actually required. So you may have to carry awkward stuff with you on planes /main luggage. However, sevenseas promptly answer the phone.

I think it’s reasonable to list ‘manual with handwritten notes inside’ in the contents, as opposed to needing to write manual, and then another entry with notes and the number of pages, considering it’s just paper (and I still put them inside the manual anyway!!). During this time, I was also getting emails from sevenseas that my items would now be put into storage at my expense. When I contacted them by phone, they said to ignore that, I had 2 weeks free storage. But I continued to get these emails despite being within that 2 weeks free-storage period, including one day where I got emails 90 mins apart! And needed to ring them again.

Before /when my boxes were expected to arrive, I then got emails from FedEx wanting the paperwork to all be re-done again, which I had started again. Contacted sevenseas again, and they told me that they had ‘done all the paperwork for me’ and that I didn’t need to do that paperwork, and didn’t know why I was contacted by their contractor again, and that others had the same problem, would look into it and contact me. Did not contact me rang again on other days, and still not sorted -“hadn’t got a reply from our other branch (Australia)”.

I sent emails documenting my conversations with them for written record for us both -didn’t respond to emails.

Boxes arrived with the specified timeframe. However, the top sides of both boxes were cut open, including through the black tape that someone else applied after (i.e. the appearance that someone else had re-opened the sides of the box again after their inspection). My brother told the delivery crew that the boxes were arriving half-opened, and delivery crew said that they would feed this back -I have yet to hear back in the 6 weeks since delivery. I have my suspicions that sevenseas will come back with some excuse that it was someone else’s fault, but if I hire sevenseas, it is their job to deliver the boxes safely. If they sub-contract part of that process, it should still be their responsibility to fulfil the contract they made with me, and take it up with their own contractors.

Prompt at answering calls, but otherwise disappointing service.

Move size: Partial Move Service cost: $1340

Carla
Dec 05, 2018
Local move within Victoria

We were told 1 amount and 2 more invoices later.

We ended up paying 2 x more than initially quoted and it took an extra 6 weeks than quoted too. Actually we are yet to receive the package. but they keep taking the money. would highly recommend you do not use this company.

Move size: Partial Move Service cost: $600

Official company response

Dear Carla,

We have been unable to find your job without a Job Reference, we move 40,000 customers every year and it is very hard to track down your job particularly as some reviews are not by the person whose name is on the actual account.

Seven Seas Worldwide apologies if our services were less that your expectation, we work hard to try to fulfill all our customers' requests.

Regards, Seven Seas Worldwide.

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Company Info

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Their address is Hythe Rd, Ashford, but movers usually cover a much larger area.

Company Notes

Seven Seas Worldwide Shipping services help you move excess baggage, personal belongings and household furniture all over the world at an affordable price. Whether you’ve packed one suitcase too many for a holiday or moving abroad for good, we can be there with you from A to B and door-to-door, via our own global shipping network. Ask about our fantastic MoveCube® for the easy, stress-free way to get your household across the globe.

Is Seven Seas Worldwide a registered company?

There are no regulations or any required licences for moving companies that operate in the UK; however, if you want to avoid potential issues, check whether the provider you have chosen is registered as a legal business. Verify Companies House records of Seven Seas Worldwide here and make sure the moving company is in good standing.

Another way to select a reliable moving company is through ratings and reviews. Read consumer reviews and testimonials of Seven Seas Worldwide here.

How to check if Seven Seas Worldwide is trustworthy?

For extra peace of mind when hiring Seven Seas Worldwide you may want to find one which is a member of one of the Removal industry trade associations or trade bodies. These organizations have certain standards of operation which members must adhere to. Here is a list of some of them:

  • BAR – British Association Of Removers
  • NGRS – National Guild Of Removers And Storers
  • AIM – Association Of Independent Movers
  • SSA – The Self-Storage Association Of UK And Europe
  • FEDEMAC – Federation Of European Moving Association
  • FIDI – The International Federation Of International Movers
  • RHA – Road Haulage Association
  • BSI – British Standards Institute
  • RoSPA – Royal Society For The Prevention Of Accidents

Our article on 'Home Removal Industry Associations And Trade Bodies' provides more detailed information on how to do your research.

What is Seven Seas Worldwide cost for international moves?

From 146 reviews of people moving from country to country, we concluded that the market average costs are around £2034 when moving internationally.

For Seven Seas Worldwide, we estimate that their average country to country moving costs will be around £802, based on 40 international moving reviews.

This could mean that country to country moving services costs of Seven Seas Worldwide is cheaper with about 61% from the market average.

Note that these international moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like home size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from international movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Seven Seas Worldwide. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Seven Seas Worldwide - a professional company located in Hythe Rd, Ashford. Discover Ashford, Kent moving companies.

*MoveAdvisor may not be affiliated with Seven Seas Worldwide and the estimates may be provided from other professional movers in our network.

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