Safebound Moving & Storage

Great Service, Great people. My move from Tampa to Delaware couldn't be easier. Filipe has taken care of providing the entire service just by a referral that he got from other vendor whom I was initially approaching to move my goods. Nathaniel & Tom are the actual movers and I am totally satisfied with their work ethics, providing timely status etc. The fun part was my goods had reached a week earlier safely as I wanted. I moved to Delaware a week after that.. All that happened just over calls and the trust Filipe and his team had provided. Thank you so much Filipe, Shawn, Nathaniel & Tom and keep up the great work!

Best,
Ragha.

Move size: 1 Bedroom Home Service cost: $1400

Working with SafeBound Logistics was an excellent experience. From the first website contact and professional and courteous communication to the actual move, all went more smoothly than we could have imagined. The movers were prompt, careful and sensitive to the difficult situation of relocating our 84 year-old mother, both at pickup and at the destination, and then again while moving our precious family heirlooms. I would highly recommend using Felipe and his team at SafeBound Logistics.

Move size: 2 Bedroom Home Service cost: $2400

Very professional. I hired Safebound Logistics for my move very recently. Right from the quote process to delivery of my goods was very prompt and handled very well by the team.

The quote provided to me one of the best and reasonable I had received ( I had quotes from 5 other vendors). They agreed for a 2 day pick up window and 2 day delivery window which most of the others vendors dint agree to.

On the pick up day the guys turned up on time and they handled all my stuff with utmost care and ensured that all the goods were packed and furniture properly padded.

I had also taken the storage option (of 30 days) for my goods. They were very prompt to reach out to me 2 days before the delivery and inform me about the delivery and the driver details.

On the day of delivery the guys were again on time and ensured that all my stuff was unpacked and furniture assembled in my new house.

The best part was they accepted credit card for all the payments and the final amount came out to be very close to the original quote they provided.
Overall, I was very much satisfied with their service and I would recommend them to all my friends.

Move size: 1 Bedroom Home Service cost: $2400

Mike and Felipe were very accommodating to my requests and quick to respond to my deluge of questions throughout the planning, pre-move, and follow-up process for my relocation from New York to DC. It was very important to me to have an open line of communication with them, as I had already started my new job in DC and was not present when their team showed up at my old place in New York to conduct the move. Nonetheless, Felipe and Mike worked with me to plan out the timing and details of the move in order to ensure a seamless delivery of my belongings at the exact time and date I had requested. They assuaged my concerns regarding all aspects of the move and earned my confidence and trust in the quality work that would be performed. I truly appreciated their attentiveness and attention to the very detailed instructions I provided. I highly recommend their services!

Move size: 1 Bedroom Home Service cost: $2300

I've moved quite a bit and I've gotten pretty good at finding high quality, cost-effective moving companies. Safebound was 1 of 5 company's I was gathering quotes from. I tend to choose 2 high end national moving companies as well as three reputable local ones. This allows me to see where my move stands in terms of pricing.

I chose Safebound because of their prompt response, reviews as well and their competitive pricing. One big thing for me was the fact they we're able to get a representative out to us same day.

We had one miscommunication throughout the entire process. Felipe was able to fix the error and make good on the expected delivery date.

Very pleased with the level of service and I give them my recommendation.

Move size: 1 Bedroom Home Service cost: $1950

Finally some individuals who were easy going. Got flooded with calls. I picked Safebound based on their availability to come assess my items onsite. Michael was professional and informed me about all the loopholes in this industry. I didn’t move an entire home, as I rented a small 2 bedroom apartment. Nonetheless, they were awesome. I just wanted someone to handle my stuff with care- that’s all. I’ve read crazy stories all over this internet. It’s one of those things where you have to trust your instincts. Anyways, thank you Safebound and Michael for promising and delivering.

Move size: 2 Bedroom Home Service cost: $2399

We had an excellent experience with Safebound Logistics. We called a number of different companies knowing that it can be a headache to find a good moving company. These guys came out on top, they were the friendliest and most helpful. The rates were reasonable too.

My wife's father recently passed away and we had to move some of his belongings from Florida to Wisconsin (40+ boxes in total). The items were at two locations. This was a very emotional time for my wife and the thought of going through this moving process was a big stress for her. Right from the start, the team at Safebound Logistics were kind and understanding of our situation. They showed great patience and professionalism when we called a few times to change out some of the items and add additional boxes at the last minute. Nothing seemed too much trouble for them.

All of the items arrived in perfect condition and the driver/mover was very careful when unloading the truck. He was also very polite and professional. I would highly recommend using this company for your moving needs!

Move size: Partial Move Service cost: $3000

I want to thank Safebound for agreeing to move me quickly after the original company cancelled at the last minute leaving me with a house full of staff and no where to go. They were all great guys! From the office team to the movers, I could not be more happy. Worked really hard and fast, and took care of my items as if they were there own. Very friendly and listened to what my needs were and even offered additional help if I needed it. Got along with each other and stayed late into the evening to get the job finished. Thank you for being so easy to deal with! They are the definition of hard work and customer service all wrapped into one. If I could, I would give them an 11/10 for the work they did and the way in which they did it. Nice to know there are services available in local area with local companies that aim to exceed expectations and earn the business. I will use them again and highly recommend their services to anyone looking to make a move.

Move size: 3 Bedroom Home Service cost: $4800

My family and I just relocated from Lake Worth to Jacksonville and couldn’t be any happier. It all started with a google search for movers in our area. Safebound was fairly local so my wife decided to call. Michael came our to our home that same day for an assessment. We explained our situation and he assured me that we were in good hands. When you search the web, there is nothing but horrific stories in this industry. We were anxious, nervous, but felt secure with Michael.

The moving process exceeded our expectations. My wife is the writer in the family- but I said, I was voicing my opinions! Every little details we were told happened. No surcharges, no hidden fees, games, nothing. We picked a not to exceed price- and that's exactly what it was. Im thankful to God that there are still honest people in the service industry. I work in the armed forces and have recommended Safebound to my superiors. Thank you to Michael, the crew, and even Liz in the office. God bless you guys.

Move size: 3 Bedroom Home Service cost: $4200

We were referred to SafeBound from a family friend that had used them before after my husband was suddenly relocated to the Boston area for work. I was a little hesitant at first seeing that it was on such short notice and me being as meticulous as I am when it comes to my home/family items. I have to say though that from the very outset the gentleman that did the home estimate was extremely courteous and professional and took the time to adequately address both my concerns as well as my family's most cherished possessions. I'm sure I drove him crazy with all of my relentless questions about the cost, care and specific time that my things would arrive but he took it all in stride and assured me that I wouldn't have to worry about a thing once the big day arrived, and I have to say he was right. On the day of the move I was a nervous wreck, especially because my husband had already left, but the movers arrived right on time, they were actually a little early which I loved, and took the time to explain to me the process instead of just barging in and empyting the house out as fast as they could. Hopefully they didn't see me biting my nails throughout the day, praying that they didn't drop/scratch the amoire that my grandmother left me or my husbands big screen TV God forbid, but I have to say they treated everything like it was their own, like they knew the importance of what these things meant to me, and for that I am extremely thankful. After we flew up North my heart was still pounding as to the number of things that could go wrong through such an intricate process, but I have to say our friends were right, they showed up right on time, everything in tact, and made the move in as smooth as they did the move out. I can't thank SafeBound enough and would recommend them to anyone that may be hesitant about and cross country move like I was. They are kind, courtious and professional which is all you can really ask for these days. Thanks SafeBound.

Move size: 3 Bedroom Home Service cost: $7900

My reasons for selecting this company for a moving project were based on several reasons:
• Timely responses to my questions
• Their requests for additional information (photos, measurements)
• Discount for an en route drop off
I would use them again because:
• Their movers are thorough and courteous
• I received helpful information after the pickup (i.e. breakdown of my costs for a special situation)
Heads up:
• They have a 4% additional fee if you pay with credit card. I suggest paying by check.

Move size: Partial Move Service cost: $3000

Being in an industry that requires frequent relocations, one every two to three years, I’ve had my fair share of moving experiences. From my first interaction with this company to them placing the very last item in my new house I can’t say enough wonderful things. At no point did I feel like I was being pushed or baited with typical sales lines. I called many times with questions and concerns and last minute changes and there were always more than happy to help. We did use the dedicated truck option to have the whole truck which no other company offered. We opted for a full packing job, let me tell you, I never expected them to take such care and time packing our boxes. I used full packing services before and everything arrived damaged, not this time.

Move size: 4 Bedroom Home Service cost: $13900

I felt compelled to provide a reference for Safebound Logistics after our experience in moving from Massachusetts to North Carolina. After researching about a dozen options, and spending hours reading the fine print it was apparent that the guaranteed Quotations had so many out clauses that nothing was guaranteed…..especially the low ball prices. Just use your common sense, how could they possibly provide you a quote that’s even close to what you’ll be really charged based solely on how many rooms in your house. It also became obvious that most used independent truckers as well as 3rd party local movers at the destination to deliver and unload our possessions. None of them could assure us full responsibility from packing and loading to transportation and storage to delivery and unloading with their own crews and contracts….except Safebound. They came to our house, inventoried everything, identified anything that would need special handling and only then provided their proposal. They were also very flexible in including special terms to satisfy any concerns we had. We were at first petrified with the thought of moving our large house after living there for 22 years, but Safebound Logistics took care of everything. From Mike, their executive sponsor for our move, down to each and every employee (too many to name) involved either on-site or back at their corporate headquarters, they worked hard and did everything necessary to make our move affordable but more importantly stress free. Thank You Mike and Safebound Logistics team!

Move size: 4+ Bedroom Home Service cost: $15000

What a great service safebound logistics provides. Got on a plane to west palm beach from New York, for a little winter break. Loved west palm beach so much that I never left. Called safebound logistics to get a quote to move my personal belongings from my house in Brooklyn, New York, and my business in manalapan, nj. After letting them know that no one will be at the house during the move. They informed me that wouldn’t be a problem, nor is it their first move where the owner is absent. Reassured me all my belongings would be well taken care of. Not the cheapest quote but you know the saying “you get what you pay for”.

I watched the movers on my cameras. They wrapped each individual item with wrapping paper, bubble wrap or moving blankets. Were very careful moving everything through the house. Not a scuff or scratch on the walls. Labeled each item to where it came from in the house. Emailed me an itemized list of what was taken out of the house ( I paid a little extra for that service). Then when my stuff arrived, it was so easy to get settled into my new residence. As to my warehouse move: They packed seven 53 foot trailers nice and neat for easy unpacking. Stored it in their local warehouse until I was ready to move in to my new Florida warehouse. (Paid extra for the storage, but was very fairly priced). All around great seamless experience.

Move size: Commercial Move Service cost: $8500

Most important - my belongings arrived quickly, everything was there, and I don't think anything was damaged (though things are in storage so I won't know for months, until I unpack the boxes). They showed up on time to both pick up for my move, and to deliver my belongings. Shockingly, my stuff arrived in Massachusetts only two days after it was picked up in Virginia.

However, the promises the Safebound salesman made to get my business were false on several fronts. 1) I had belongings coming from both my apartment and a storage unit. The cubic footage for the storage unit was easy (5 x 10 x 5) but the actual measurements (in the truck) for apartment belongings was 50% higher than their estimate - 600 CF vs 397 CF. This resulted in a cost increase of about $750, and they demanded half of that in cash before they would drive away. I can understand being off by a few boxes, but by 50%, after their video review of all parts of my apartment?

2) They used a contractor, not their own trucks (I asked about this in advance, having read the negative reviews about their contractors).

3) The salesman promised tall/large 24" wide wardrobe boxes and brought shorter 18" boxes, so I had to take a lot of hanging clothes and shoes, in my car. Not a huge issue, but why promise what you can't deliver?

4) In addition, on moving day as they took furniture out of my storage unit, they said they would wrap/pad it, but it arrived at its destination completely unwrapped.

I chose Safebound based on their slightly lower price and the overall good reviews, and I was disappointed. Be very wary of any promises they make.

Move size: 2 Bedroom Home Service cost: $3700

Hired these guys after speaking to 4 other movers from a quick online search. I’ll never make the mistake of putting my information online again.

Process was simple and straight forward. Make sure you’re dealing with a real moving company and not some war room as I found out. Stay away from BROKERS. All they want to do is collect a deposit from you like hound dogs.

I spoke with Patric and did a FaceTime call. He showed me the operation and trucks outside. I tried this with other companies and all gave me a different excuse.

Your average Joe with your average 2 bedroom furniture. The movers came out- estimate was based on cubic feet. So It’s Volume based. I had only done weight before which was an absolute nightmare. Ended up taking 200cft more than we anticipated but at least Gerson was able to show me it on site. The trucks have these red lines above that indicate how much space you take up. Once again- Patric was honest and upfront telling me that it was a space reservation.

I never write reviews but the industry is filled with crazy overcharge stories. Do your homework- get a visual. You should never make a decision without having someone look at your stuff.

I would 100% use them again but I’m done moving. This was it for me.

Move size: 2 Bedroom Home Service cost: $4500