Safebound Moving & Storage

Mike, Felipe and their team were phenomenal! My company recently asked me to relocate from West Palm Beach, FL to Atlanta, GA. Both Mike and Felipe were at my home the day I contacted Safebound Logistics to look at the bedroom worth of furniture/personal belongings I needed to move. They got me a quote within 24 hours and the entire process was stress free. Mike and Felipe were professional, knowledgeable and diligent. I highly recommend Safebound Logistics if you are considering a move in or out of state!

Service cost: $1650

From the get-go, I was nervous about hiring a moving company. I researched each company and read reviews and decided to go with Safebound Logistics, although they were not the cheapest option. I am SO thankful we chose them! From Patric to the loaders and transporters..this move could not have gone any better! A 1400 mile move completed flawlessly in 3 1/2 days! I will always remember you get what you pay for and just because someone provides a lower bid doesn't mean they will provide the best service. Safebound provides TOP NOTCH service and customer support! If I ever have to work with a moving company again, Safebound will be my choice!

Move size: 3 Bedroom Home Service cost: $4875

Finally some individuals who were easy going. Got flooded with calls. I picked Safebound based on their availability to come assess my items onsite. Michael was professional and informed me about all the loopholes in this industry. I didn’t move an entire home, as I rented a small 2 bedroom apartment. Nonetheless, they were awesome. I just wanted someone to handle my stuff with care- that’s all. I’ve read crazy stories all over this internet. It’s one of those things where you have to trust your instincts. Anyways, thank you Safebound and Michael for promising and delivering.

Move size: 2 Bedroom Home Service cost: $2399

I hired Safebound Logistics after being referred by my neighbor who use them to ship some furniture to Illinois. We didn’t cross state lines but we stayed within the Palm Beach county. I had a 4 bedroom house and was downsizing to my new home now. (2 bedroom ranch). The move took place in 3 separate days.

Day 1- The movers arrived early morning to pack the entire place up. Having had back surgery a few years ago, it’s almost impossible for me to lift anything heavy.

Day 2- The guys came back to finally load the truck. They would have been here until 2am if we tried loading on the same day, so we decided to load separelty. It’s amazing how these guys fit everything into the truck. It’s like a puzzle.

Day 3- We arrived at the new house. 1/4 of the stuff was going into the garage as my sister would be hauling it to her barn in Wellington. They unloaded the rest into the house and re-assembled my day bed along with all my other pieces. I am very thankful for the help.

Overall experience was much better than I anticipated. It’s skeptical having people you don’t know in your home, but they showed me that I had nothing to worry about. If my sister can’t have her husband remove these items from the house- she will be calling them.

Thank you!

Move size: 4 Bedroom Home Service cost: $3899

Safebound Movers arrived on time, worked very efficiently, as a team, to transfer my full 3 bedroom furnishings and belongings to a 2nd story location.
They handled everything carefully and everything remained in excellent condition.
They worked fast, approx. 7 hours, and very professional at all times. Tomas is a great team leader!
I would recommend them to family, friends, and anyone who needs an efficient and professional moving service. Thank you!!

Move size: 3 Bedroom Home Service cost: $1000

What a terrible mover. We had two moves coming up and booked Safebound Logistics for our local move before we committed to our long distance move from PA to FL. On the day of the move, one mover showed up at 8:30AM, however the rest of the crew NEVER showed up. Safebound posted an ad on Craigslist for additional help, which they found and arrived at 2:30pm. The crew they hired was clearly not vetted, they were SLOW and careless. We had so many damages to our walls, ceilings, hard wood floors, furniture and appliances.. We discussed the charges with Safebound after the move, since they insisted on charging us for 13 hours when their head mover said that if they had experiences movers, it should of taken 6-7 hours. We have been attempting to work with their Support department for the insurance claim, however they are slow to respond and do not uphold any promises. I would do yourself a favor, STAY AWAY, clearly not a professional company and have no interest in making good on any commitments or providing customer service.

Finally, over a month after the move, they came back with an offer of 365.69 to settle the damages. This is not remotely close to the damages.

Move size: 4 Bedroom Home Service cost: $3000

I recently chose Safebound to move me from West Palm to Delray. They were flexible with my time constraints of moving out and the date and also I had to change the date on them a few days before and Michael assured me it wasn’t an issue. They showed up on time and even with a few very large items getting into and out of some very tight places, everything couldn’t have went better. I definitely felt like they worked at a fast pace considering it was an hourly billed job. I will be using these guys again and will be suggesting to others.

Move size: 2 Bedroom Home Service cost: $540

I used Safebound Logistics to make my move from San Francisco, CA to Boston, MA and they couldn't have made it easier for me. Mike handled everything from start to finish. Mike had the answers to all my questions and concerns and made the process a lot simpler than I thought it would be. On short notice, I had to relocate to Boston for work and as as result I had to schedule my move with the Safebound last minute. Mike and his team were able to get my belongings across the country in under two weeks. I couldn't be more thankful and thought the least I could do was write a review. Thank you Safebound!

Service cost: $2650

I have moved a few times within the country and every time I tell myself never again mainly because of the sheer scope of the task, stress, and costs that are involved.

Upon speaking to a few moving companies and their representatives I settled on Safebound Logistics.
A couple of reasons ..

1. Was very easy to communicate with them before setting up the move, during the course of the move (receiving updates) and when it was scheduled to be completed. And, of course the rate I was given was very competitive ( and lowest ).

2. My calls were always answered when I placed them ( before during and after ) and they seemed eager to assure me that my Northeast to South Florida move would go just fine even with inclement weather in the horizon.

3. Their quotes of costs and why so was very transparent and they seemed happy to explain. In my past experiences they've been either hidden costs or the movers didn't explain them clearly till it was too late for me to avoid them. Not so in the case with Safebound.

4. Finally, the movers themselves were very professional. They called 24 hours before pick up to notify me. Same thing when they were ready to deliver all my stuff in Lake Worth, Florida. More importantly they moved my stuff from Queens, NY to Lake Worth Florida within the time frame I was originally supplied without any real damage to any of my stuff.

All in all I was happy with the costs, communication, and after sales service provided to me by Safebound Logistics and of course the movers contracted to do the actual job. They were professional and courteous!!

Service cost: $1984

I recently relocated to my home state of Nebraska, I contacted several moving companies for estimates, and Safebound Logistics was very responsive and professional through the entire process.
I had a lot of questions, and Felipe and his team were very helpful and even offered tips and guidance on packing materials, and cost-saving options.
The movers were very efficient and conscientious during the load-in. They kept in contact with me during the trip out to the Midwest (even in the bitter cold, and icy/snowy conditions).
My items arrived safely and secure at the destination.
I would use this company again in a heartbeat!

Service cost: $2000

From Sales Manager, Felipe Carvalho right on to Nathaniel and Patrick - the team who executed our packing and move from the Boston Area to Palm Beach County, Florida, - we received 'Top Gun Service'.

1. Excellent Communication on status and expectation setting throughout the process
2. Paperwork process and incremental payments (credit card accepted for ALL payments 'big plus') at each stage of the set-up and move synchronized perfectly. Final payment was less than the estimate based on the actual final weight of the cargo. Do you think they could have 'faked it' and reported the cargo as heavier? Of course. But they didn't. Think about it.
3. Recommended an auto transport service for our 2 cars which we did use and our cars were waiting for us the same day we got off the plane in Palm Beach.
3. Packing Day - staged items for storage and items to move in to the new home. Everything packed tight. No damage to anything . . . even the cigars were in fine shape!
4. Arrival Day - straight to the storage facility to unload boxes etc., then direct to the new home. Everything unloaded with no damage, unpacked, assembled, and placed. But we still had too much furniture so back to the storage facility (only 1 mile away). We provided a handsome tip to the moving team who earned every penny saving us a great deal of angst.
5. We received a call (not an email survey) today from Sales Manager, Felipe Carvalho to get our impressions of the service while still fresh in our minds. Our answer: "You'll be moving us again once we purchase our new home next year".

C & L Collins.

Move size: 3 Bedroom Home Service cost: $7000

First things first- Communication was beyond my expectation. My employer reached out to 3 Florida based companies to perform this dueling task. Safebound, while pricing wasn’t the cheapest, they also weren’t the most expensive. You get the idea! The movers showed up on the day requested from our coordinators. Our building is ridiculously strict and some of the dock/warehouse guys can be a pain. Shawn from dispatch provided me with his cell phone number since the move was done on a Sunday. I thought that was awesome. Nothing got destroyed, all wrapped properly, loaded with no issues.



Delivery happened to be 1 day later than we discussed but this was a miscommunication between my office manager and our own logistics department. Very polite and knowledgeable crew.

We have another cooperate office in Tampa that needs to be hauled over to our new location and I would not hesitate to call these guys again.

“A”- quality work in my book.

Move size: Office Move Service cost: $3200

As summer is the busiest time of the year in the moving industry and I had to deal with a quickly and unexpected move east, I shopped around and I decided to go with Safebound Logistics, both for the excellent customer service and the very competitive price. Jamie, the representative in charge of my quote and request, was beyond professional, nice and accommodating of several changes in dates that occurred at the last minute. He was always available to take my calls, and followed up consistently with us until we could finalize. The goods took a reasonable amount of time to be shipped, well within standards, and the delivery company in NYC was great and professional. I would highly recommend the SL team, as they ensured a great (if rare) moving experience for our family!

Move size: 1 Bedroom Home Service cost: $2200

I contacted Safebound to help move some very special items, including a Grandfather's clock, from my parents' home to my own. The office staff was terrific in scheduling and following up and making sure we had everything we would need. The movers were so professional and courteous, and very sensitive to the reason for the move. That compassion showed both in their interactions with me and the beautiful job they did delivering the heirlooms to my home. I would highly recommend this company.

Move size: Partial Move Service cost: $1800

Great Service, Great people. My move from Tampa to Delaware couldn't be easier. Filipe has taken care of providing the entire service just by a referral that he got from other vendor whom I was initially approaching to move my goods. Nathaniel & Tom are the actual movers and I am totally satisfied with their work ethics, providing timely status etc. The fun part was my goods had reached a week earlier safely as I wanted. I moved to Delaware a week after that.. All that happened just over calls and the trust Filipe and his team had provided. Thank you so much Filipe, Shawn, Nathaniel & Tom and keep up the great work!

Best,
Ragha.

Move size: 1 Bedroom Home Service cost: $1400

Mike and Felipe were very accommodating to my requests and quick to respond to my deluge of questions throughout the planning, pre-move, and follow-up process for my relocation from New York to DC. It was very important to me to have an open line of communication with them, as I had already started my new job in DC and was not present when their team showed up at my old place in New York to conduct the move. Nonetheless, Felipe and Mike worked with me to plan out the timing and details of the move in order to ensure a seamless delivery of my belongings at the exact time and date I had requested. They assuaged my concerns regarding all aspects of the move and earned my confidence and trust in the quality work that would be performed. I truly appreciated their attentiveness and attention to the very detailed instructions I provided. I highly recommend their services!

Move size: 1 Bedroom Home Service cost: $2300

I've moved quite a bit and I've gotten pretty good at finding high quality, cost-effective moving companies. Safebound was 1 of 5 company's I was gathering quotes from. I tend to choose 2 high end national moving companies as well as three reputable local ones. This allows me to see where my move stands in terms of pricing.

I chose Safebound because of their prompt response, reviews as well and their competitive pricing. One big thing for me was the fact they we're able to get a representative out to us same day.

We had one miscommunication throughout the entire process. Felipe was able to fix the error and make good on the expected delivery date.

Very pleased with the level of service and I give them my recommendation.

Move size: 1 Bedroom Home Service cost: $1950

Working with SafeBound Logistics was an excellent experience. From the first website contact and professional and courteous communication to the actual move, all went more smoothly than we could have imagined. The movers were prompt, careful and sensitive to the difficult situation of relocating our 84 year-old mother, both at pickup and at the destination, and then again while moving our precious family heirlooms. I would highly recommend using Felipe and his team at SafeBound Logistics.

Move size: 2 Bedroom Home Service cost: $2400