Safebound Moving & Storage

Safebound Logistics moved me from a 1st floor condo into a storage unit then into a high rise condo in 48 hours. The crew worked efficiently and professionally to complete the job with little notice. They took care to disassemble, wrap and pad furniture. None of my items were lost or damage during the course of the moves. The crew focused on unloading my labeled boxes to designated rooms to make my unpacking easier without being asked. Prompt, Experienced and Friendly; SL created a seamless transition during both my hectic moves. I highly recommend Safebound Logistics and will book them again in the future!

Service cost: $1050

Mike, Felipe and their team were phenomenal! My company recently asked me to relocate from West Palm Beach, FL to Atlanta, GA. Both Mike and Felipe were at my home the day I contacted Safebound Logistics to look at the bedroom worth of furniture/personal belongings I needed to move. They got me a quote within 24 hours and the entire process was stress free. Mike and Felipe were professional, knowledgeable and diligent. I highly recommend Safebound Logistics if you are considering a move in or out of state!

Service cost: $1650

From the get-go, I was nervous about hiring a moving company. I researched each company and read reviews and decided to go with Safebound Logistics, although they were not the cheapest option. I am SO thankful we chose them! From Patric to the loaders and transporters..this move could not have gone any better! A 1400 mile move completed flawlessly in 3 1/2 days! I will always remember you get what you pay for and just because someone provides a lower bid doesn't mean they will provide the best service. Safebound provides TOP NOTCH service and customer support! If I ever have to work with a moving company again, Safebound will be my choice!

Move size: 3 Bedroom Home Service cost: $4875

I contacted Safebound to help move some very special items, including a Grandfather's clock, from my parents' home to my own. The office staff was terrific in scheduling and following up and making sure we had everything we would need. The movers were so professional and courteous, and very sensitive to the reason for the move. That compassion showed both in their interactions with me and the beautiful job they did delivering the heirlooms to my home. I would highly recommend this company.

Move size: Partial Move Service cost: $1800

I hired Safebound Logistics after being referred by my neighbor who use them to ship some furniture to Illinois. We didn’t cross state lines but we stayed within the Palm Beach county. I had a 4 bedroom house and was downsizing to my new home now. (2 bedroom ranch). The move took place in 3 separate days.

Day 1- The movers arrived early morning to pack the entire place up. Having had back surgery a few years ago, it’s almost impossible for me to lift anything heavy.

Day 2- The guys came back to finally load the truck. They would have been here until 2am if we tried loading on the same day, so we decided to load separelty. It’s amazing how these guys fit everything into the truck. It’s like a puzzle.

Day 3- We arrived at the new house. 1/4 of the stuff was going into the garage as my sister would be hauling it to her barn in Wellington. They unloaded the rest into the house and re-assembled my day bed along with all my other pieces. I am very thankful for the help.

Overall experience was much better than I anticipated. It’s skeptical having people you don’t know in your home, but they showed me that I had nothing to worry about. If my sister can’t have her husband remove these items from the house- she will be calling them.

Thank you!

Move size: 4 Bedroom Home Service cost: $3899

I recently used Safebound Logistics service for long distance moving. From beginning to end, this was a very good experience. My move was pretty simple but anything could have made it complicated. Felipe in the office was extremely helpful and courteous in setting up the move date and afterwards. I had a quote within an hour or less of calling, I can't say that for the other movers I called. The moving crew were on time and fast! Super pleasant and helpful. Yes I would definitely use them again and recommend to friends and family. Worth every penny, and they were well priced.

Move size: 2 Bedroom Home Service cost: $3300

Safebound Logistics are true professionals. They were friendly and efficient in their duties as well as great at listening to our concerns and needs. Working on a private Super yacht, we require a high professional level of service and these guys went above and beyond. At every stage of the move, they were quick, courteous and very professional especially when dealing with high end furniture. We would definitely use them again and highly recommend them to anyone looking for a moving company who is not only bang on the buck but reliable, friendly and used to dealing with high end goods.

Move size: Commercial Move Service cost: $6000

Safebound Movers arrived on time, worked very efficiently, as a team, to transfer my full 3 bedroom furnishings and belongings to a 2nd story location.
They handled everything carefully and everything remained in excellent condition.
They worked fast, approx. 7 hours, and very professional at all times. Tomas is a great team leader!
I would recommend them to family, friends, and anyone who needs an efficient and professional moving service. Thank you!!

Move size: 3 Bedroom Home Service cost: $1000

What a terrible mover. We had two moves coming up and booked Safebound Logistics for our local move before we committed to our long distance move from PA to FL. On the day of the move, one mover showed up at 8:30AM, however the rest of the crew NEVER showed up. Safebound posted an ad on Craigslist for additional help, which they found and arrived at 2:30pm. The crew they hired was clearly not vetted, they were SLOW and careless. We had so many damages to our walls, ceilings, hard wood floors, furniture and appliances.. We discussed the charges with Safebound after the move, since they insisted on charging us for 13 hours when their head mover said that if they had experiences movers, it should of taken 6-7 hours. We have been attempting to work with their Support department for the insurance claim, however they are slow to respond and do not uphold any promises. I would do yourself a favor, STAY AWAY, clearly not a professional company and have no interest in making good on any commitments or providing customer service.

Finally, over a month after the move, they came back with an offer of 365.69 to settle the damages. This is not remotely close to the damages.

Move size: 4 Bedroom Home Service cost: $3000

I recently chose Safebound to move me from West Palm to Delray. They were flexible with my time constraints of moving out and the date and also I had to change the date on them a few days before and Michael assured me it wasn’t an issue. They showed up on time and even with a few very large items getting into and out of some very tight places, everything couldn’t have went better. I definitely felt like they worked at a fast pace considering it was an hourly billed job. I will be using these guys again and will be suggesting to others.

Move size: 2 Bedroom Home Service cost: $540

We are in the middle of a horrible standoff with this company. We hired them for a crosscountry move based on all the positive reviews here, but it's been a disaster. They provided us a binding estimate and promised they would pack, move, and store our stuff. We did a detailed video chat with them to show them every corner of our stuff and discuss packing needs in depth.

On the first day, everything was going to get packed, and the next day loaded on the truck. The movers showed up and everything seemed great. They were efficient and friendly. They kept asking if we wanted certain items packed in cardboard or not. By the end of the first day, they said they were running out of boxes and would need to come the next day. We offered to run to the store to get some more boxes, but they said they could just bring the next day.

They came back the next day with the truck and started loading everything us. The foreman told us we needed to sign an amended estimate for --- wait for it ---- nearly $5000 more than the binding estimate. How could this be? All those cardboard boxes.. $25 bucks or more a pop. So when they wrapped dining table top in about 8 boxes, that was an extra $200. The bottom wrapped in cardboard, another couple hundred bucks worth of cardboard.

Looking at the revised estimate closer, we realized that we weren't even talking to Safebound anymore. they had sent us a completely different company called Budget Moving, a one-star moving company with an F on BBB and tons of complaints. Safebound had NEVER told us they were subcontracting and we never would have approved Budget.

We told the Budget foreman that we would work out pricing differences with Safebound and could not sign the new terms. The foreman told us if we didn't sign they would leave 1/3 of our stuff on the curb and drive off with the rest. He knew that we were closing on our house and needed to be out the next day. I signed the new contract, but crossed off many of the bogus charges and other terms.

At this point, the Budget guys became aggressive with our stuff and started throwing it around and dragging it on the floors. They completely scratched up the hardwood floors. We were so embarrassed for the new owners to see what happened to their beautiful house.

I called Safebound several times that day and the next week to complain, but never got any meaningful response. When they did respond, they said they were standing by their subcontractor. They offered $1000 off the inflated price and would see if they could send someone to fix the floors. But they continued to claim we had 100 more items than in their video conference inventory, now using the subcontractors counting scheme. Over the video conference with Safebound, a King Bed was one item. Now, Budget Moving counted it as seven items - a mattress, a box spring, a frame, and four sides of the bed itself. Multiple that by every piece of furniture and it's easy to see where the "extra" 100 items come from.

We are terrified they are going to keep our items hostage, or it's all going to come back busted. I will update this review when we get out stuff back. I hope it all is resolved, but I want to warn others in the meantime! Proceed with caution!

Move size: 2 Bedroom Home Service cost: $13000

From Sales Manager, Felipe Carvalho right on to Nathaniel and Patrick - the team who executed our packing and move from the Boston Area to Palm Beach County, Florida, - we received 'Top Gun Service'.

1. Excellent Communication on status and expectation setting throughout the process
2. Paperwork process and incremental payments (credit card accepted for ALL payments 'big plus') at each stage of the set-up and move synchronized perfectly. Final payment was less than the estimate based on the actual final weight of the cargo. Do you think they could have 'faked it' and reported the cargo as heavier? Of course. But they didn't. Think about it.
3. Recommended an auto transport service for our 2 cars which we did use and our cars were waiting for us the same day we got off the plane in Palm Beach.
3. Packing Day - staged items for storage and items to move in to the new home. Everything packed tight. No damage to anything . . . even the cigars were in fine shape!
4. Arrival Day - straight to the storage facility to unload boxes etc., then direct to the new home. Everything unloaded with no damage, unpacked, assembled, and placed. But we still had too much furniture so back to the storage facility (only 1 mile away). We provided a handsome tip to the moving team who earned every penny saving us a great deal of angst.
5. We received a call (not an email survey) today from Sales Manager, Felipe Carvalho to get our impressions of the service while still fresh in our minds. Our answer: "You'll be moving us again once we purchase our new home next year".

C & L Collins.

Move size: 3 Bedroom Home Service cost: $7000

First things first- Communication was beyond my expectation. My employer reached out to 3 Florida based companies to perform this dueling task. Safebound, while pricing wasn’t the cheapest, they also weren’t the most expensive. You get the idea! The movers showed up on the day requested from our coordinators. Our building is ridiculously strict and some of the dock/warehouse guys can be a pain. Shawn from dispatch provided me with his cell phone number since the move was done on a Sunday. I thought that was awesome. Nothing got destroyed, all wrapped properly, loaded with no issues.



Delivery happened to be 1 day later than we discussed but this was a miscommunication between my office manager and our own logistics department. Very polite and knowledgeable crew.

We have another cooperate office in Tampa that needs to be hauled over to our new location and I would not hesitate to call these guys again.

“A”- quality work in my book.

Move size: Office Move Service cost: $3200

As summer is the busiest time of the year in the moving industry and I had to deal with a quickly and unexpected move east, I shopped around and I decided to go with Safebound Logistics, both for the excellent customer service and the very competitive price. Jamie, the representative in charge of my quote and request, was beyond professional, nice and accommodating of several changes in dates that occurred at the last minute. He was always available to take my calls, and followed up consistently with us until we could finalize. The goods took a reasonable amount of time to be shipped, well within standards, and the delivery company in NYC was great and professional. I would highly recommend the SL team, as they ensured a great (if rare) moving experience for our family!

Move size: 1 Bedroom Home Service cost: $2200