Rainier Overseas Movers

I couldn't have been happier with the service I received from Rainier Overseas. I was extremely nervous about shipping my belongings overseas for my relocation to France, and I asked for advice on an expat forum. Someone recommended Rainier Overseas, whom I hadn't heard of at that point. I'm glad I went with them. Doug Wiviott was responsive, straightforward and always professional on the phone. The price was reasonable and he was more flexible than many of the other companies I spoke with. He was willing to find a reasonable price that worked with my budget and space needs (low-ish budget and around 100 cubic feet max). I didn't feel like he was trying to take advantage of me or talk me into something I didn't need. And he was able to work fast (I needed to be out within one week of deciding to use them!) I felt even more confident in my choice when his local partner in Massachusetts, Debra Ruf-Carson of New England Household and Moving (http://www.atlasagent.com/nehousehold/), came to my house to do the survey (after a snowstorm!). She was reliable, friendly, experienced, and put me at ease about the process. She kept in great touch via phone and email. She really listened to my needs and concerns and proposed flexible solutions that worked with my budget, ensuring I got the most for my money in terms of space and packing. For example, I wanted to do most of the packing myself, leaving only the really breakable items to her team, and I wanted one tailored container for my 100 cubic feet. She had a reinforced cardboard box/crate for 97 cubic feet (approximately) and was willing to make custom-made boxes for anything additional, which could be attached to the side of the main box. She also gave me packing boxes from her warehouse at no cost. Her entire team was great, from the guys who packed and picked up my stuff, to the man who worked miracles packing everything into the cardboard crate (She even let me go to the warehouse to meet him and see the crate for myself. It was a super thick cardboard, stronger than wood). Debra and Doug were also very helpful in walking me through the paperwork. On the Europe side, everything ran smoothly, too. I was satisfied with the communication wiht the local partner, and the shipment arrived must sooner than expected (only 50 days total from pickup to delivery) and in great shape. I wholeheartedly recommend Rainier and would use them again in a heartbeat.

Service cost: $2000

I was moving from Pennsylvania to Germany and despite many phone calls and emails my moving goods are now sitting in the UK for more than one month after a transfer time of 93 days.  In addition, I was told at the time of shipping that the weight limit was not strict and I would not exceed anyway. In the end I was charged 1000 USD more than I was originally quoted. The sales person Peter Helgeson is not even bothering to answer my emails any longer.    Avoid this company at all cost, they are not sincere business people.    .

Service cost: $3500

I used Rainier for a small household move from North Carolina to Istanbul, Turkey. This was the first time I had done an international relocation, and it was a very scary process. Rainier and their partners were incredibly helpful in answering all of my questions and helping me know what to expect along the way. We experienced very few troubles, but when we did, they were there to help us resolve it. I would highly recommend them and would rely on them again in the future. .

Service cost: $4100

I would like to express my satisfaction for the services provided by Rainier Overseas and their partner Dijkshoorn Euromovers, who managed our international moving from the US to the Netherlands. My family was very happy with their job during all the process. We always received very prompt responses to our inquiries, and all the management was efficient and professional. Goods arrived overseas and were delivered within the expected timing. Dijkshoorn Euromovers were very helpful with Customs forms and clearance. We are happy to recommend this company for overseas relocations.
 .

Service cost: $8100

I was very pleased with the service I received from Rainier Overseas Movers to ship ~150 cubic feet of personal belongings from North Carolina to South Korea [This review site wouldn't allow me to input anything in mainland Asia as the destination, so I selected Australia as the delivery country]. Pick-up and delivery were on time, nothing was damaged in the process, and all communication and coordination with the various affiliates, subcontracters, customs, etc. went very smoothly. I received prompt, courteous service from my initial inquiry through post-delivery follow-up. I also felt that I was given a fair price, including insurance, especially compared to some of the other quotes I'd received.

Service cost: $3000

I was moving from Seattle WA to Hong Kong.  I only needed a 200cuft lift van for my belongings.  In general, it was a relatively easy situation.
I choose Rainier Movers despite about costing me 10% more than other quotes I received. However, the experience, professionalism was well worth it.  The shipping agent was Mayflower and they were very accommodating to my schedule. The crew that came to do the packing very detail and efficient. They evaluated the situation allow the way and asked for my feedback through out. They were done in 2 hrs which was about 1 hr faster than I have expected. The recipient agent Beltran was also exceptional.  I received prompt communication and the crew was also very polite and efficient.  Overall, zero complaint.  It was well worth the extra 10% that I paid. .

Service cost: $2800

Just a quick feedback concerning our recent move from Salt Lake City, USA, to Southampton, UK, coordinated by Rainier Overseas Movers. We got several quotes from different companies in advance, and it actually turned out that Rainier OM was quoting us one of the best prices. We were very happy with the overall communication with Rainier OM, especially David always replied immediately and answered any question or concern that we had. Packing at our home in Salt Lake City went fast and professional. The import to the UK and delivery to our home in Southampton took longer than expected (about three weeks after vessel arrival), but we were promptly informed about everything by Oliver from the local agent Eurogroup and communication went very smoothly with them. Our goods arrived in a perfect condition, even our set of rather fragile cocktail glasses made it to us without any damage. We were very pleased with that and would highly recommend you for oversea-moving.  .

Service cost: $2800

 
From my initial contact with Rainier Overseas Movers until I decided to hire them as my movers the communications was excellent. Doug and his team provided me with a very accurate estimate based on the information I provided. The actual cost was even less than quoted. Doug also made sure to provide all the details of moving to Thailand and put me in touch with the local company (in Thailand) that would be handling the import of my goods. The team explained the customs procedures and any addition fees that may be included upon import. Once again these fees came out lower than quoted. My initial pick up was in June and I received the shipment in September. The delay was due to Thai customs requiring that I be in country prior to my good arriving to avoid excessive storage and duty fees. Doug worked with the dock personnel in Los Angeles to make sure my shipment did not leave port until I was ready to receive it in Thailand. The actual transport time from my home in Utah to Thailand would have been around 45 days had I not requested the delay. Doug and the Rainier team were very accommodating to my needs.
 
I received all of my property in the same condition as it left my home. I appreciate the care the packers from Sugarhouse Moving and Storage put into packing and bracing my shipment.
 
I want to express my sincere Thank you and job well done to all involved; specifically Rainier Overseas Movers, Sugarhouse Moving and Storage, and Boonma Moving and Storage. Thank you.
 
Sincerely,
 
Michael Church
P.S. My actual move was to Thailand but that was not an option on the drop down boxes.

Service cost: $2500

We were moving from the US to Australia and needed an overseas shipping company to move our household possessions.  After researching and talking to several companies, we decided to use Ranier.  They came in at a fair price and were very responsive to our inquiries, providing all the information needed in a timely manner.  Once it was time for the move, Ranier organized packing and pickup of our possessions exactly when we needed it.  It took 78 days from pickup to delivery, which was within the timeframe expected.  The process was pretty painless on our end.  We had a couple items that were damaged during the move, but had purchased additional insurance.  The claims process was quick and easy, allowing us to replace/repair the items in a reasonable timeframe.  Overall, we were quite satisfied with Ranier and would definitely recommend them.

Service cost: $12500