Oasis Moving and Storage

We hired a moving company and were "subcontracted" out to Oasis (without our knowledge). The quoted price of $1500 was increased by $1000 when the driver arrived to load the belongings. We used them because we had had no other choice and were in a time-sensitive situation. Driver was rude and unprofessional. The "professional movers" looked like they had been picked up off a street corner. Was given a delivery estimate of 3-8 days. Items showed up three weeks later. Boxes were damaged, had been opened and re-taped, items were missing and damaged. When we called the office to try to get an actual delivery estimate, Kathleen was beyond rude. DO NOT USE THEM! They prey on people and should be shut down!

Move size: 2 Bedroom Home Service cost: $2500

I gave them a diposit they were supose to show up on a friday or sat they kept calling and saying they would beat my house in 3 hours they called me like 5 times they showed up late sunday there driver ran over my mail box and killed it there was only 1 man to load the stuff they took it to there warehouse in lv and kept it there for 2 weeks I moved from calif to nc when my stuff got here many things were broken and some thinkgs never got here I was quoted one amount and charged and extra $500 this is by far the worse company they are very dishonest and when you call there office they are rude.I would advice to look for someone else.

Move size: Partial Move Service cost: $2780

Once you have paid advance and got the the quote..You should get yourself ready for a very eventful joyride of blackmailing and disappointment.Request for Refund if service not required well according to them there is no such thing. Pay double the original price or get lost. Furniture treated like garbadge bags. Movers according to them are people who take apart furniture not professionals.I can provide evidence for all what I have said .Please don't get scammed for the cheesy talk the do.

Move size: 3 Bedroom Home Service cost: $5800

Oasis Moving & Storage, Inc. was subcontracted by the company with which we signed our moving contract, American Standard Moving and Storage, who did not warn us they would be hiring Oasis. Neither American Standard nor Oasis ever followed up with us to let us know, for example, that delivery to us would be delayed by a week (they had billed us for expedited delivery). The customer service was incredibly rude, and acted insulted when we asked for an update on the status of our delayed delivery, and would not disclose any information. Practically, they hung up on us. Their truck broke along the way, and delivery got delayed further. When it finally took place, they would not accept payment via check or credit card even though they had never informed us that would be the case. They threatened to take our shipment back unless we’d provide cash immediately, so we had to walk with them to the bank. It was the most unpleasant experience, with a seriously unprofessional company. Never again will we be working with them.

Move size: Commercial Move Service cost: $1330

On 10/12/19 I reached out to several moving companies to provide quote for moving household goods across country. I was provided a quote from Shannon Mccaney for roughly $12,000 after telling the company I had over 18,000lbs of furniture and personal items. I moved a year earlier and this is what a professional moving company told me I had in inventory. I told them I did not have that kind of money to move my stuff since this was coming out of my pocket. Over the next 3 months Connected Van lines reached out to me on several occasions to try to persuade me to use their company.

On 12/21/19, the owner of the company (supposedly) reached out to me directly to provide the best deal he can personally give me. We agreed to a price of $7,840. The move was scheduled for 01/27/20. On January 27th at 1:00PM I called Connected Van lines to find out when the movers would be arriving and what form of payment they needed for the next payment. This is when I was told that the movers were coming from Las Vegas NV and should be there soon. I was also informed that I need a cashiers check made out to Oasis Moving and Storage. This is the first time I was told the movers were not from Connected Van lines. The movers from Oasis Moving and Storage did not show up until January 28th at 3PM. When they arrive they were driving a 26ft Enterprise box truck. I immediately informed them that the truck they were drive was not going to hold all of my stuff. This was considering a 53 ft, trailer delivered the stuff a year earlier. I told the driver again that I had at least 18,000 pounds of stuff. The movers worked until about 8PM that night and said they would return the next day (January 29th). The next day the movers returned and continued packing and moving items. The movers packed the truck up and took a load to another truck some distance away. Keep in mind that most of the truck was floor loaded and not packed completely. They came back and loaded up the truck again and took it away to another truck waiting somewhere else. The movers said they would be back the next day to finish packing the remaining items. January 30th 2020 the movers returned to pack the remaining items.

Upon completion of loading the remaining items the lead mover (Victor) informed me that I owe $22,000 dollars. Half was due immediately, the remaining due upon delivery. Needless to say I was shocked. Never in a million years would I have booked a move costing 22,000 dollars. This is when he (Victor) told me that we had gone over the original estimate of cubic feet. I was never told at any point before or during the move that I would owe more money considering this was what I thought to be a fixed price contract. I told the driver I am not paying that amount. First off, I do not have $11,000 dollars sitting around in my bank accounts. Second, I believe it is illegal to promise (via contract) to a set price and then change the terms of the contract. They now have all of my stuff somewhere and are in essence holding my stuff hostage. The lead mover (Victor) had his office call me directly. I spoke to Madeline with Oasis Moving and Storage who tried to strong arm more money out of me. She asked if I could pay $9,000 today and make $3000 dollar payments. As I explained to Madeline I do not have that kind of money. She wanted me to put it on credit cards or find a way to pay them the money I supposedly now owed them.

I continued to tell Madeline I do not have that kind of money. I do not have that kind of credit either. She continued to apply pressure saying that they can bring all my stuff back but that would cost me $9,000. As I explained to Madeline the only money I had was for the remaining balance for the move. She told me to write a check for the $2200 and then write a postdated check for another amount. I again explained to Madeline I do not have the amount in excess of the stated contract. Madeline told me the movers are not leaving the house until they get their money.

Under immense pressure and duress I signed the moving documents considering I had other people moving in the very next day. Madeline said she would take a posted dated check as form of payment. She told me to postdate it for 02/15/20. As I write this complaint (02/1/20) Oasis moving and storage has tried to cash a 2000 dollars posted check. The actions of both companies involved in the transaction amount to extortion under duress and fraud. This is a classic Mafia style shakedown. Consumer protection needs to be enforces and these companies need to be shut down. I am not the only person they have committed this type of action against. Multiple complaints have been filed with the Better Business Bureau and nothing has been done to stop these companies from ripping off people. If I had known Oasis Moving and Storage was being used at all I would have never contracted with Connected Van Lines. The reviews of Oasis Moving and Storage on this website depict this company as criminal.

Move size: 3 Bedroom Home Service cost: $22000

I recently relocated from AZ to WA and against all advice, used a broker company due to the good quote they gave me (US Standard Moving Storage Corp). They sent out movers from Oasis, who promptly stated that my furniture was too bulky and that an extra fee of $2100 was needed before they would transport it. I was allowed to pay half on the spot and the rest later. Being in a time rush I paid them. I only received my furniture 17 days later, when the driver called me up on New Years Eve and stated they were coming! When they arrived, another persons stuff (headed for Spokane, WA) had to be offloaded onto my driveway in order to get to mine. I incurred a lot of damage to my furniture. Most of my furniture was very new, and high end. The drivers also left a package of the other peoples things in my garage. After unpacking fully, I realized I was missing stuff. I had filled out a claim beforehand from all the damage, and was told that because I already filled out a claim there was nothing they could do. They were not interested in the other persons belongings in my garage (Spokane delivery). This has been the worst move I have ever experienced in my life, and I have moved many times. Avoid both companies. I do NOT recommend.

Move size: 3 Bedroom Home Service cost: $5800

DO NOT USE THIS COMPANY

They are rude, stole my 65 inch tv (management wants to only compensate me $300) broke up my furniture, walked on my table (left footprints as evidences) totes with new items missing. It took over a month to get my belongings when I called customer service they were rude and hung up on me, driver broke the contract because I wouldn’t give a extra $140 they left my furniture in the driveway, after already paying them over $5100

I REPEAT DO NOT USE THIS COMPANY.

Move size: 2 Bedroom Home Service cost: $5103

Please for the love of god do not use this company. Use any other moving company. I’ve been looking on yelp to leave a review but this company doesn’t show up on yelp.

I’ll try to keep this short for those who will read this in the future. Everything about this company is shady. The day of my move they showed up 6 hours late, and after going over my quote and deciding to add on a few things I really didn’t want to leave behind, I ended up getting charged double the original quote price (originally was around $1,200, I ended up getting charged $3,165 before they would deliver my things). I was young and alone, and the movers extorted me for money saying they’d “take care of my things as long as I take care of them”, which scared me and it was late at night (because they were late showing up) so I had to go take money out to tip them each $25. They lost one of my most important boxes which had a few hundred dollars worth of electronics in it and they didn’t care, and after I spent days driving across the country and got home I had to wait over 4 weeks before they delivered my things. I kept calling and asking and they kept saying they were waiting for a truck, so my things sat in a warehouse for about a month.

So please, please choose any other company. I hope this one goes out of business.

Move size: 1 Bedroom Home Service cost: $3165