Oasis Moving and Storage

Just spoke to customer service and want to go on record that if we don't get our furniture and items in tip top shape the way we gave it to them we will sue and I have no isssues flying to Vegas to do it. They are giving run around on when we are supposed to get our items. Was told we would have the week of Oct 12th. Now being told sometime in November but not sure. We very upset and was told that swearing was not appropriate, Well guess what your horrible service is BS. HORRIBLE HORRIBLE COMPANY!!

Move size: 3 Bedroom Home Service cost: $6300

I hired another company to move me and these people showed up with no warning. they held my things hostage for more money, then "lost" a lot of my things, damaged a lot of my furniture to where I had to throw things out due to never being able to use them again, my furniture I did get has water marks on the kitchen table, scratches on my side tables, my top comes off my nightstand now, my long dresser the bottom is broken so i can no longer use it, my tv stand was broken, my microwave was used, all of my bathroom items were "lost", my lamps were broken, my clothes boxes were broken down and some of my hanging clothes gone, a needlepoint picture i was working on was "lost", some of my clothes were "lost". When they delivered my things they tried to extort me for more money, then when i would not pay, they drove away with my things and refused to leave them.

Move size: 1 Bedroom Home Service cost: $4000

These guys are criminals and extortionists. They picked up our stuff, then demanded more money. They refused to return our property when we said we were not going to pay more. If we didn't pay, they were going to keep our property. They had another shipping company deliver our stuff 2 weeks late. Do not do business with them. We can afford a lawyer so we will be dragging them through court. We filed with the the DOT and will work to get their cert. pulled. Will be talking to some folks about their use of interstate electronic communication and such as part of an organized crime racket to defraud people. A RICO case is the ultimate goal. I can't put 0 stars. I tried.

Move size: 3 Bedroom Home Service cost: $30000

I would give them negative stars if I could!!! They are very incompetent, either they lost a lot of our things or someone from their company stole them. The list of damaged items is long and detailed. They wrapped packing tape around our things on bare wood and on the TV screen, they said it would come right off. It did and so did the finish. I had a brand new compound sliding miter saw never opened. I did not make it to my new location. They opened our boxes and went shopping. They took items of sentimental value that can't be replaced. Cost way too much money and too many things were lost or stolen. DON'T use these people!!!!

Move size: 3 Bedroom Home Service cost: $9000

This is absolutely beyond a doubt the worst moving company! It's been three years and they still have not found my safe. It was covered with moving labels with my name and new address! It could not have possibly been misplaced, no it was stolen! Much of my antique furniture was broken upon arrival which took over a month from pick up to delivery, irreplaceable! DO NOT, and I reiterate, If you're smart you will steer clear of this company! VERY, VERY BAD EXPERIENCE! I wish there was a rating category of less than 1! I give them minus 10...F-!

Move size: 3 Bedroom Home Service cost: $10000

This moving company is apart of an elaborate scheme that operates off of deceptive business practices. I hired Move Smart, out of Boca Raton Florida, who made out like I hit the jackpot. Their prices were $1000 less than other companies, and they talk so sweet and amazing on the phone, it reminded of a timeshare salesman. You are rushed through signing the contract and paying a deposit to reserve this incredible price. Our deposit was $2400 for a $3650 move. This was the contract I signed. Three days before the move, quality calls from MoveSmart, and despite taking off many items from my original inventory, they add $1000. Then the day of the move, Oasis Moving and Storage shows up with a brand new contract on the spot, tacks on another $1000, and tells you to sign it or they aren't moving your stuff and you lose the deposit. What choice do you have at that point? As a lower middle class family in a pandemic, we had no extra money to hire new movers last minute. The cherry on top, they request the extra payment in cash or money order. I have filed a police report against both companies in both states and lodged formal complaints with the DA in Florida and Nevada. I have also reported this company to the Federal Motor Carrier Safety Administration. I will have a sheriff come out tomorrow when my stuff is here and file a police report in my new state as well, if they do not release my stuff. What a nightmare....Oh and forget customer service after you pay a deposit, it is non existent. Don't believe, search Move Smart and Oasis Moving and Storage and look at the hundreds of reviews. After all the money they tacked on, I could have hire Colonial or Allied. Live and learn.

Move size: 3 Bedroom Home Service cost: $5940

It has been a while but after realizing all the things I'm missing I'm beyond upset. I moved from AZ to OH. Had a quote for 1400, paid it up front. A month later we got a call the truck was coming with our stuff. The only catch was we had to come up with another 3800 THAT MORNING, OR THEY WERE KEEPING OUR POSSESSIONS. Luckily my dad came through. Should've called the cops. Met the driver in aparkinglot before he would come deliver. And we had to unload the things with little to no help. My brother actually injured his back unloading someone elses table that was on top of our stuff. In the end I saw another box of mine that included my coin collection on top of another persons possesions. I told him it was mine as I recognized it. He claimed it wasn't. I took it down and told him what was in it, at which point he agreed it must've been, although it was open and half of the contents were missing. We went over the list of boxes missing and he tried to remedy this by giving us another persons couch, literally. Their operator or whoever picked up their phone at the time did not help at all. Again, should have called police and filed a lawsuit but it was already so upsetting. Boxes of baseball cards, coins, sentimental items I don't even recall, all gone. Nothing but threats of retaliation and keeping YOUR belongings. We were on the phone with the operator telling her of our issues when she called the driver and told him to leave after we paid him and were unloading our things. Absolutely insane. Never use them. Move it yourself. This business should not be allowed to operate.

Move size: 2 Bedroom Home Service cost: $5000

This company is not a moving company, they are a demolition service. They broke, marred, or crushed almost everything. I did not contract with them, but was brokered through Gold Standard Moving and Storage. Both of these companies should be shut down! I have been trying to file a claim, but cannot get the form from them. They were supposed to email it to me days ago. Instead of using them, just pile up your belongings and set them on fire. You'll save yourself a lot of trouble.

Move size: 3 Bedroom Home Service cost: $13000

First DO NOT GO THROUGH A BROKER they don't tell you that they pawn your move to these PEEPS. Costing me $30,000 to go from MInden NV to Missouri. Holding my furniture hostage in LV and wanted to charge $2800 per mo. to store my furniture. Madeline who works for them let me know that just two weeks before the free month is up. Now scrambling to get my furniture moved to another Storage in Missouri. Why has someone filed a lawsuit for bait and switch. The company I thought I was getting was Empire Interstate Movers. They are just a Broker. Hell how am I to know if they don't tell you. Stay away from Empire and Kyle. Rip Off.. Thought my move would be around $15000.00 now $30,000.00

Move size: 3 Bedroom Home Service cost: $25000