Oasis Moving and Storage

DO NOT HIRE THIS COMPANY.  They were the subcontractor's from another company and they do not care about the customers.  The other company was paid and they held my furniture hostage until they were paid AGAIN.  I requested my things and over 30 days later they still have not gotten me my things.  My things were finally delivered and because the other company had not paid this subcontractor, the subcontractor refused to deliver my things and rode away with them.  I had to call the police. They also charge you for things that they should not.

Move size: 2 Bedroom Home Service cost: $1800

This is by far the worst moving company I have ever heard of, much less known. I was given a quote, and signed a contract. Then began the fiasco. I was told no specific day, but that they'd notify me 24 hours before pickup, because apparently I can sit around and change my life to accommodate them. I was notified 14 hours before hand. Then, the pick up driver was half a day late. They then proceeded to charge me double what I signed for by the end. I had been told it'd be delivered within two days. Lie. 3 days after pick up, I called and asked for an update. They told me it would take 7 to 14 business days, they didn't count the day after, and rudely refused to give me an update. I said, "So you can't tell me where my stuff is right now?" "No." "So I can't get an update?" "No." I am never updated. I called several times. Each time the incredibly rude woman refused an update, I don't even think they track the shipments, said it was "#" business day and that they'd let me know 24 hours before. We're now on business day 11, with no sight, sound, or news of my belongings. They're probably sitting in a hot metal truck, ruining my furniture in Nevada heat. If I call again, they'll tell me 14 business days and hang up. This is the most unprofessional moving company I know of. You can't get worse than this. Stay away--I'm sure my antique furniture will be damaged from heat by the time it gets here.

Move size: 1 Bedroom Home Service cost: $3000

Everything including a three hundred pound Mahogany head board broken. If they could get into a box something was missing. Estimated damage is around 29,000.00. They even shoved beer bottles in our rolled up carpets. I’m considering filing a law suit as their insurance doesn’t neatrly cover the damages. Original oil pairings worth thousands damaged. Nothing arrived in its original condition. Thank the lord I videoed everything before hand. Just unbelievable incompetence plus alcohol on the job.
Best Advice: DO NOT USE THIS COMPANY.

Move size: 4 Bedroom Home Service cost: $14000

Simply put, these people are dishonest, lying, sleazy crooks. Horrible packing, major damage, and they overcharged us about $8000. They lied about the cubic footage they loaded (it was a large cross-country move) on 3 separate pick-up truckloads (they lied about the capacity of the pick-up trucks), but when it arrived on one large truck, it magically shrank by 2100 cu ft.

To add even more insult, the driver had a dispute with the unloading crew, and they left early, leaving us with a complete mess, and broken stuff and miscellaneous parts strewn over the front lawn.

Trying to resolve this with them was an exercise in futility. They just keep lying. We have filed Federal and State complaints (NV will not get involved in an interstate move). Our only recourse now is to sue, which we are still considering.

They should be out of business, and in prison. Use them at your peril, and don't confuse them with other movers with similar names that have good reviews. These people are the absolute worst of the worst.

They WILL give you the lowest quote, though, and make it tempting. PLEASE DON'T FALL FOR THE SCAM!

Also, if you have been scammed by these sleazeballs, please file a Federal complaint. If they receive enough of them, they will investigate and take action.

Move size: 3 Bedroom Home Service cost: $22000

On June 27, 2918, their driver reached the entrance road to our bldg, and phoned me saying he could not make the turn into the building and would need to gets a second truck to shuttle in the furniture.

This is a senior living facility built in 2017
and numerous semi tractor-trailer rigs enter the facility each month. The building manager also went out to talk to the driver and told him he could drive across the grass to get the truck in and the grass would be repaired.

The driver eventually came in from the south and easily made the turn. (Was he trying to extort money?)


The driver then added several hundred to my bill because of the need to use elevator (dedicated freight elevator) and hallway. This I paid, but shouldn’t the need for additional charges be explained up front?

The driver then proceeded to complain to everyone who was gathered in my apartment

Next - Many of the boxes marked fragile were caved in and many of the the items inside were damaged. Two ceramic lamps were cracked, dishes were broken and a canvas cover over my outdoor loveseat was ripped in two places and had grease on it. My wife's jewelry armoire was also broken and this item was placed in the bedroom behind numerous boxes so it couldn't be seen.

Finally, I tipped each employee $100.00 and I bought them lunch. As the truck drive away, the driver threw his trash out the window. I’m in a wheelchair and have great difficulty picking up their trash. I sent 3 emails and got no response.

Move size: 2 Bedroom Home Service cost: $5000

Id give a zero but it wont allow me, worst moving company and probably worst company in the world. the customer service manager is a evil person who probably wakes up every day thinking how she can piss someone off, her title should changed to customer disservice manager since that is all she is good at. she actually yelled at a customer service rep for trying to help out and proceeded to yell at me, hang up on me and she NEVER makes a mistake according to herself. the entire process was a nightmare, quote was half the actual cost, didn't have a big enough truck (had to leave items behind), the mattresses were strapped to the back of the truck, wouldn't confirm storage, was told storage would be in Denver, it was vegas, delivery was over a week delayed and they wouldn't provide any updates, would just yell at me, lost a box if not two, damaged numerous items, didn't care at all nor provide any assistance trying to locate the boxes, didn't label any boxes and said that was my job (ive moved about 10 times in my life and the moving company while packing always labeled). overall the worst experience in my life, this company should not be in business, im shocked they are still in business, PATHETIC.

Move size: 3 Bedroom Home Service cost: $14000

Have used them many times this was my 5th time and was the worst ever, dented 4 places my brand new 2 month old black stainless steel fridge, broke my son box spring middle piece snapped in half. While carrying out a box spring had it so high in the air it hit a house tile and broke it off then just threw is back on the house. Destroyed walls in both homes. My chester drawers were flipped end to end up the stairs. I never had a problem until now. Local move just Furniture only. Kathleen O'shea is very unprofessional she asked me to submit an email with all the issues and upper management would look at and decide if they would handle the claim instead of Athem Claims. Now over 2 weeks later she says they are doing nothing put in a claim with Athem claims. She was short and very rude no customer service whatsoever since the very beginning. DO NOT USE THEM FOR MOVING. MOVERS APPEARED TO BE UNDER THE INFLUENCE OF SOMETHING.

Move size: 2 Bedroom Home Service cost: $400

My 83 year old father entrusted this company to move him from California to Florida. The movers did not arrive on the scheduled date and when they did arrive five boxes of personal belongings were missing and three TVs were broken. My father spent four months trying to get a resolution before he passed away in January. I contacted the mover and insurance company to help my mother out with this claim. They refused to reimburse her for anything and claimed my father packed the TVs himself at 83 years old. I am filing a complaint with the better business bureau and am proceeding with legal action as there were sentimental belongings in the missing boxes of my fathers that can not be replaced. Please do not use this company or you will be in the same position that I am in. They caused him four months of grief and depression before his death.

Move size: 2 Bedroom Home Service cost: $1800

Just had this company mover our household goods, clothing and furniture from the Los Angeles area to Jacksonville, FL. After a month of waiting we have broken furniture and electronics. The biggest thing was them stating they never received firearms from me and now they won't deliver them because they of course they don't have them. I have receipts for them and can prove they are mine if they ever surface in the wrong hands. Can't deliver they say, is that another way of saying they stole from me..

Move size: 2 Bedroom Home Service cost: $5000