Northern Moving Systems

Lee Gustafson,

We sincerely appreciate your review. It brings us great joy to know that you were pleased with our services and found our work commendable. Should you require our assistance again in the future, please do not hesitate to contact us. We want to express our gratitude for your support and value your business immensely. Thank you once again.

Daryl,

Thank you for the kind review! We are so happy that you enjoyed our service. If you ever need us again, feel free to give us a call. We will be happy to help. Good luck in your new life.

Team Northern

We sincerely apologize for the damage to some of your items upon arrival. We have provided you with the necessary information to initiate the claims process. Please submit your claim at your earliest convenience, and we will prioritize the reimbursement. Our records indicate that you supplied our estimator with a list of 102 items, which formed the basis of the quote you received. The service order was dispatched to you, and you confirmed the transport of these 102 items. Our estimator accurately documented every item you indicated for shipment, ensuring nothing was omitted from the estimate. However, upon our arrival, you included 12 additional items, which increased the total shipment volume by approximately 100 cubic feet. Our policy dictates that volume charges are adjusted only when extra items are added to a client's service. We regret that you perceived our estimator's actions as questionable; however, our review of the database records confirms otherwise. On the day of pickup, we assured you that we would honor the original price based on the initial list of 102 items you provided. We provided you with that option, as well as the choice to ship all goods available on-site at the adjusted cost, which you selected. There were no disputes regarding the increased charges during the pickup; you did not express any concerns about the additional fees until this review was posted. On the pickup day, you acknowledged your understanding of the price increase. The driver's comment regarding the inventory discrepancy was due to the presence of extra items on-site that were not accounted for, rather than a mismatch. We take responsibility for your damaged items, which is why we promptly provided you with claims information. You were encouraged to file your claim yesterday, and we even mentioned our intention to offer you a discount as a gesture of goodwill. We invite you to reach out to us for further discussion on this matter. Our company is committed to going above and beyond to address any issues with our services, and this situation is no exception. Please contact us at your earliest convenience, and we will assist you. We sincerely apologize for the damage to your items and are confident that you will find our claims process adequate. We extend our heartfelt apologies once again.

Team Northern ..read more

Kate,

We love your review! Thank you so much! It is our goal to always provide our client's with the best service. You were a pleasure to work with. If you ever need us again, please feel free to give us a call. Thank you for your business, and kind words!

Team Northern

William,

Thank you for filing this kind review of our company. We are so happy that we exceeded your expectations. That is always what we shoot for. If you ever need our assistance again, please give us a call. Thank you for your business, and this wonderful review!

Team Northern

Maggie,

How kind of you to post this 5-star review! It makes us so happy to see these things because it tells us that we are doing a great job. It lets us know that we are making our customers as happy as possible. If you ever need us again in the future, just please pick up the phone and call us. Nothing pleases us more than to provide exemplary or services to our great clientele. Thank you so much for your kind words!

Tina,

We are so happy to see that you had a wonderful experience. Good customers like you are what keeps us striving to do our very best in each and every service in which we provide. We are happy that you thought that we did a wonderful job. If you ever need us again in the future, we definitely have it covered. Thank you so much for your business! Your kind words mean so much to us! We wish you the absolute best!

Alexandra,

It truly pleases us to learn that we performed a great service for our clients. Seeing these types of reviews tell us just that. We can't thank you enough for taking time out of your busy schedule to post this 5-star review for our company. It truly gives us the motivation to keep striving to perform impeccable services for our clientele. If you ever need us again in the future, we are here for you. Thank you for your business!

Herbert,

It pleases us to see that we did a great job for you, Sir. It makes us so happy to see the level of success that our crews are achieving out in the field. We're glad that you thought that our services were great. If you ever need us again, we have your back. Thank you so much for your business!

Elise,
Being happy with our services is one thing, but taking the time out of your busy schedule to compliment us in this way is another. We cannot thank you enough! We cannot thank you enough for your business and your kind words! If you ever need us again in the future, we have your back!