Muscular Moving Men

This is the second time I have used Muscular Moving Men and they continue to exceed my expectations.

The communication from start to finish was excellent. Everything was e-mailed to me in clear detail, so I knew what to expect ahead of time. It also gave me the chance to review all charges to make sure they were correct before moving day. No hidden fees or questionable charges.

The kept in communication with me prior to moving day and let me add on a few extra needed items like the wardrobe boxes, which were a life saver and at an excellent price. Made it so easy to move my clothes still on the hangar and quickly get them hung back in my closet at my new place.

The movers were so courteous, efficient, quick, and careful with my items. They went above and beyond to make sure everything was placed where I needed it and assembled before they left.

5 star rating for sure and will use them again in any future movers. I highly recommend!

Move size: 1 Bedroom Home Service cost: $800

Excellent experience from the time I called for an estimate until the job was completed. All services were delivered as projected and no hidden costs. Three men and a truck arrived 15 minutes prior to the stated time, came into the house to evaluate the job to be done, and reviewed the contract with me. The three men were exceptionally friendly, clean, and paid attention to their work with great detail. They immediately began to work and worked as a team and took great care of my belongings. I would recommend them to anyone needing a short or long move.

Move size: 3 Bedroom Home Service cost: $1500

MMM was nothing short of AMAZING. From the beginning to the end and inbetween. Their customer service is stellar. All of the employees were so hard working and very respectful. The driver kept us up-to-date as to when they would arrive to load and unload. Everything went so well, we were so impressed. We would highly recommend MMM to our friends and family and would definitely use their services in the future should the need arise. Thank you, MMM, for a wonderful, and stress free experience!!

Move size: 3 Bedroom Home Service cost: $7600

We recently sold a cabin in the White Mountains and had MMM move our belongings from there to CO. I can not say enough good things about the entire experience. There was always great communication throughout the process. On the day of the move, the driver Louis texted me to confirm his arrival time. He was very professional and informative. His helpers, Angel and Carl, were great! All three were extremely careful with our belongings and thorough with their wrapping of the furniture. They were pleasant and hard working. Our things were delivered to Colorado and placed in storage in a timely manner and again, Louis was in contact with me as to the time frame. We had a large table and chairs brought back to Phoenix and they were delivered the following morning in perfect condition. We are very happy with the experience with MMM and would use them again!

Move size: 4 Bedroom Home Service cost: $6340

Excellent all the way around from communication to the moving men themselves. A couple scratched broken items. To be expected.

My critique would be the final cost. Came out to be $282 per hour. This in my opinion is price coughing to the extreme. As I was recovering from a surgery and required a quick move from 3rd floor to 1st floor within the same complex fairly quickly I went for the high estimate, which was two hours short of the time spent. Of course raising the total.

Understandable as no one can guess precisely.

If I win the Lottery, I'd use Muscular Moving again. As they were overall excellent. Unfortunately until that happens I'd be forced to search out more affordable options in future.

Move size: 1 Bedroom Home Service cost: $194500

My move was from a one story house, with an additional pick up at a storage unit, to a 2 story house. With all the information they had, they quoted me 10 hours, 2 trucks and 4 guys. I had a few items that would need to be taken apart and put back together and that was mostly the reason for the 10 hours.
The guys showed up, introduced themselves, were very polite and professional. We soon found out that it would be better if one crew went to the storage unit and the other crew stay at the house. They guys at the house wrapped everything very nice but had a little trouble taking apart my office desk because they weren't sure how it came apart. Meanwhile, at the storage unit, most of the furniture was not wrapped because it was in storage and I was told they were not as careful with the furniture, but pointing out existing knicks and scratches we can only assume were from the previous moving company.
The first issue was having them move my washer/dryer and refrigerator. They had me sign a waiver because really they are not responsible for those types of items (although I'm not sure how you would ever move that stuff otherwise). They turned the water off outside and got the washer and dryer out but when they detached the line for the fridge, water wouldn't stop coming out. Luckily I had a bucket but there was still water all over the travertine tile. They used one of the moving blankets to soak up the excess water. They told me they weren't going to be able to move the fridge. When they turned the water to the house back on, water was gushing out of the washer line because they didn't cap it. I had about an inch of water in my laundry room (travertine tile) and into my hallway which was wood laminate. They gave me a n=bunch of moving blankets to try and soak up and then left to take my furniture to the new house, leaving me to clean up the mess. Now granted, I told them to unhook it, signed the waiver, blah blah blah but obviously these guys don't know what they are doing. I had to pay a separate mover (which I should have went with to begin with) to figure out that no one turned the valve off to the water line of the fridge.
At the new house, a lot of the furniture was large and didn't fit. They were working so fast and it was August in Phoenix so everyone was a hot mess. A few of the guys were just not that great about helping to carry boxes upstairs. They would ask where the boxes went and I would tell them and they would just leave them where they dumped them. They finished in about 7 hours, which saved me some money but I would have rather had quality over saving time. After they left when we started going through boxes, we discovered that they stacked heavy boxes on light ones so they light boxes were caved in and some of the stuff inside had been damaged, and/or the box was so collapsed that we couldn't even carry it to where we needed it. We found knicks and scratches on a lot of the furniture. I was really disappointed.
I got a call from Muscular Moving Men and the woman was asking about my experience. I told her honestly that the boys were nice but there were some issues. We talked for a bit and she seemed very concerned. She even said she would talk with the Operating Manager and maybe she could get me some money back. Still have never gotten a call back. This is disappointing. I could have called and filed a claim but I really felt like if they were such a great company, the woman would have followed up and because she didn't, I realized that they really don't care about their customers.
Before all of this, I had recommended to my cousin who was moving into an apartment. The couch I gave her was damaged. A big chunk of the leg was broken off, most likely because they slammed it down hard. Had I known about the issues I would have during my move, I wouldn't have recommended to my cousin.
I've used Arizona Brothers in the past and they know what they are doing. I had to call them to get my refrigerator.
I think the issue with Muscular Moving Men is that they hire young guys who really don't care about quality. I will never use them again. Sad to say because I hate to give bad reviews and always give people the benefit of the doubt. I just know better now.

Move size: 3 Bedroom Home Service cost: $2300

These guys just don't catch on. I have told them they really don't want me to post a review becaise I'll be honest, and it won't be pretty. I have told them to delete me from their spam mail and they follow up with a another message to review them. OK. Awful! Four hundred dollars for two guys to break my furniture for one hour moving twenty feet. Let's try that again. First was the booking, the guy seemed higher than a kite, kept changing the price, was scattered, couldn’t get things right. Insisted they had to arrive in their huge new rig even though this was a very basic unload from my truck into my storage space. Twenty feet. Arrived late. Huge empty moving truck that I had to pay for, including a fuel surcharge. I didn't use the truck, I didn't need the truck, I didn't want the truck! One of the two guys had never moved before, needed constant direction. They damaged many of my things. Had no idea how to pack things into a storage space, so sloppy I had to rent another unit. One hour, four hundred bucks.

Move size: Partial Move Service cost: $400

This company used excellent communication with me. I was connected with the driver of my truck "Josh M" so I was well aware of the times for pick and my delivery to another state! The moving men were very professional and took great care to a wrap, and shrink wrap my furniture for the 400 mile trip. Delivery was quick with Josh M and Sam. They worked fast and efficiently and took all the wrapping from furniture with them thank goodness as I was left with my many boxes.

I have mirrors that made it to my new home and all my art work.

I also had an elevator at Condo and it was still a fast load.

This company knows how to move you and comes highly recommended by me who was stressing out about my move!

Move size: 1 Bedroom Home Service cost: $3200

My move was for household goods from Scottsdale, AZ to Bisbee, AZ. Contracting for the move was easy via a skilled cost estimator over the phone, scheduling was flexible, and the expected price was right. Movers showed up in Scottsdale on time, loaded quickly, and were on their way faster than expected. Bisbee unload was also swift, and very careful – no damage to anything (goods or house). Both of the team members were friendly and communicated well as to where items went in the house and elsewhere.

I recommend these folks unconditionally. In a world where often times moving experiences are a bad dream, Muscular Moving Men Performed above expectations and at a competitive cost. You will be glad you used them!

Bill McGuire.

Move size: Partial Move Service cost: $1500

In preparing for a home move, we interviewed and received quotes from multiple moving companies. Muscular Moving Men was, by far, the most professional, cost effective and demonstrated a very thorough/efficient process.

The day of the move, they did not disappoint. They showed up with 2 trucks, 7-8 crates (headed for storage after loading) and 5-6 movers. Each item was tagged and recorded prior to loading. The movers took care with our personal items and were careful about how they were packed/loaded.

They were so efficient and had the process down pat, all while being polite, friendly and professional. I feel that my household is in good hands while in a Muscular Moving Men secure, climate-controlled storage facility and know that we will get the same great service when we are ready to move into our new home. They took the stress out of moving and I would highly recommend them for your moving, packing and storage needs.

Move size: 4 Bedroom Home Service cost: $1400

We contacted them through a suggestion from JDog removal services. I called and scheduled a move, due to the close of our house bouncing around, When I Called back to see if it can be moved to a different date, They quickly accommodated! Well it happened again, and we had to change the date a second time 2 days earlier When the guys arrived the morning of the move. They quickly got on the ball and didn't stop until we got everything into our storage unit. They took extra care of our valuable items, They are super friendly and respectful. They repacked my storage unit to make sure everything went in there. There was not a thing that was left behind or done half-a$$ed. When our house is built, I will be calling to request Josh and his crew!

Move size: 4 Bedroom Home Service cost: $800