MidAmerican Moving

Horrible customer service, misrepresented, triple the cost. The first mover left because I didn't have the right boxes which Tyler the customer service representative said I could get my own and moving blankets. Then they took my blankets and tubs. All they did was run up the time for cost for them. So they brought another crew in the next day. I was to be out of my house that next morning and nothing was done. So they did the worst job. It was rushed, I was doing the job I hired them for which was to pack and move me.Some of my things are missing as I unpack. They refused to unload the truck unless I paid them almost 700.00 more. The cost was triple, over the amount they said over 9000.00 to move me 15 min away. They are the worst, do not hire this company. They are crooks! My invoice i had to fight to get does not match the amount paid. They will not explain anything and transfer you from one person to the next. AGAIN BEWARE! YOU WILL REGRET HIRING THESE PEOPLE! IM DESVISTATED.

Move size: 3 Bedroom Home Service cost: $9026

DO NOT USE THESE THIEFS! If I could give negative stars I would run out of negative stars to give. Finally got moved and settled into our new home (via Uhaul), no thanks to these absolute scam artists. Had to move our closing dates on both homes because, we were quoted just over $4000 to move from Des Moines Iowa to Lincoln Nebraska. We went over all our items via a phone call and were given the above quote. The day they showed up, it was two men, one started wrapping furniture and preparing the move while the other guy did an inventory. After he spent 3 and a half hours doing 4 inventories, putting stickers on children's play toys, separate sticker on a pot and the plant in the pot, to get our item count up, we were then hit with the shocking news that our new estimate was anywhere from $13,000 to $17,000, to move 2 hours away. They tried telling us this was misquoted and there was no other option, and we would have to pay the new price and that our items would take up an entire semi trailer. We had to be out of our home the following day and with no other options had to take more time off of work, and load everything into a Uhaul by ourselves with our 2 year old and 11 month old at home. Lo and behold we were able to fit everything into a 26 foot box truck Uhaul, not near the size of their 52 foot trailer that we would have apparently filled.

Again, I cannot say enough to never use these dishonest, lying, deceptive, scam artist, thief's ever.

Reading the other reviews this seems like a common occurrence with this despicable company, I am just fortunate that I told them to get out of my house before they held my items hostage and forced us to pay their new OUTRAGEOUS fee, like they apparently have with many others.

Move size: 4 Bedroom Home Service cost: $17000

On July 31, 2026 I called Mid American Moving (MAM) for a moving quote from Johnston, IA to Riverside, California telling them we needed it delivered on August 14 in Riverside. They sent* us a quote of 300cf ($1898). The representative we talked to said they would have to pick items up the following week to have delivery on August 14.

We left for a long weekend and had no service and called them again on August 4, 2026 to ask a few more questions. At this time they gave us the same quote but said they would need to get an inventory list from us to get a true quote amount. We were told we had to pay a $450 reservation deposit (which we did) and that they would have to pick our items up on August 7, 2026 or August 8,2026 in order to get our items to Riverside by August 14. I was told someone would contact me that day to get our inventory list for our final quote. No one called us.

On August 6, 2026 it was late afternoon when I called MAM and asked for who was doing our inventory and final quote since our items were supposed to be picked up the next day or day after. I was finally given an email to send info to and I sent a video of our storage unit and everything that would be going in the moving truck. I was sent a new estimate of 504 cf ($2856).

On August 7, 2026 MAM sent a moving truck to pick up our items in Johnston. There was already one load in the truck. As they started wrapping our items they said there was more than 500 cf of items there and that they could not load our items until we signed a new estimate and paid $1200. The new estimate said it was 740cf ($5049.48) before anything was even loaded on the truck. We then found out we were being charged for things like $70 for a box for a lamp (which we ended up taking in our own vehicle instead), $50 to wrap a large and small cat tree in plastic, and $50 to put cardboard on the glass doors of a hutch. All of those extra charges we had supplies for and could have done for free if we had known about such charges ahead of time.

We discussed our concerns with the crew about how our items were going to be loaded and how we could go from a 504cf estimate with video footage of everything being loaded to 740cf. I took a picture of the truck with the previous load in it and before they loaded any of our items. The crew told us how they measure the amount of space that the loads take up and that in between each set of “bars” on the side of the truck is 100cf. They loaded our items and I took a picture of the side to show how much “space” our items had taken up. The crew and us both agreed it was about 550cf. I asked them if they would be letting the office know the actual amount of space our items took up and they said no, we would have to contact the company. I sent an email to MAM replying to a quote and asked them when we would be seeing a corrected estimate since our load did not come to the 740cf they said it would. On August 8, 2026 I was given a response of “please contact customer service at 816-425-0053 to help you with this. (We actually didn’t see this email until Tuesday, August 11)

On August 11, 2026 I called the 816-425-0053 number to find out when we would see our new quote and was told we would get a new quote once it was loaded onto another truck. I asked why we needed a new quote then when we and the crew already know how much cf our items took up and she didn’t give me an answer.

On August 13, 2026 I called wanting to know what time the deliver truck would be arriving the next day and was told that it would not be. I was told that our items were in storage and would be 7-14 days before they would arrive because they needed more loads to take out this way. None of that was told to us before we went with this company. We were told it would be picked up on the 7th/8th and delivered on the 14th/15th. I was bounced around to several different departments and numbers. I told MAM that I wanted to speak to a manager or owner immediately, that we had been lied to. I was told that my request was in “escalation” and I would get a call back. It is now August 16, 2026 and have yet to hear from anyone in authority with this company for getting our things out here.

Move size: Studio Service cost: $3000

Our experience with this company was very negative.

We told them that we had enough furniture to fill a 3000 sq ft house and was quoted 2400 cu. ft. 16,000 lb tare, $10,850. to move it from Wisconsin to Arizona.After paying the deposit we got passed on to the Missouri office. When the moving van arrived the driver with the Russian accent quoted my wife at $19 -23K. When he was told to stick to the contract number he became rather annoyed and started asking my wife things like "who makes all the decisions'. Then he informed us that packing, and material was extra (would have been useful to know when we were quoted). The moving crew was not careful with our things, they broke furniture, put holes in our walls, took things out of already packed totes and put them into used boxes, and left their mess behind. What they ended up taking was only half of our stuff.

On the other end got to deal with a different driver with an eastern european accent who informed us that we had to get a uhaul or pay them an extra $2400 because they weren't going to get the moving van up to our house.

So for $10850 plus a local uhaul rental we got less than a 26 ft uhaul moved across country. Subsequently I went back and filled a 26 ft uhaul with the stuff they left behind. Total cost for that including fuel and tolls was $4700.

This company may be great for local moves but I wouldnt recommend them for anything long distance.

Move size: Partial Move Service cost: $10850

I would give NO stars if that was an option. My fiance and I have used professional moving companies 6 times and this was by far the WORST and LEAST professional experience encountered. Originally we were provided a quote that beat a reputable competitor. I asked Gary White, the salesperson that incessantly called me, whether an in home visit was necessary to beat our preferred moving company and he assured me that MidAmerican could rely on the quote provided by said moving company. The factor that really sold us on MidAmerican was their ability to store our belongings in Des Moines, Iowa which we were assured would allow for quick delivery. In fact, Gary White told me that our items could be delivered in 1-3 hours after the request was made since our final destination was Omaha, Nebraska.

Imagine our surprise when Gary's promises didn't come to fruition. The driver, Max, arrived to pick up our belongings and required we agree to pay an additional $800. At that point we had nowhere else to store our belongings nor did we have the time required to find a new moving company. It was at this point the driver informed us our stuff would be stored in Skokie, Illinois, a 9 hour drive from Omaha, Nebraska. Imagine our surprise and disappointment!

Over the course of the next 4 weeks while our belongings were held hostage by MidAmerican, we attempted to contact Gary and the dispatch manager, Kris, at least 7 times to confirm our belongings were being stored properly in Des Moines, Iowa, and would be delivered promptly on our requested date as was previously negotiated and confirmed. Not surprisingly, neither Kris nor Gary responded to any of our correspondence. In fact, we finally got ahold of Kris and following our initial request for an update Kris immediately became defensive and raised his voice in the most unprofessional manner we have ever experienced not only from a moving company but any customer service provider. Kris was unable to tell us when our belongings would arrive in our new home nor could he locate the driver or the location of our things.

Ultimately, although 3 days late our things arrived at their final destination. However, we incurred hundreds of dollars worth of hotels and other personal expenses while our things were unaccounted for. The driver, Nick, arrived 3 days late, and then of course he was 4 hours late from his anticipated arrival time. Needless to say our neighbors were less than thrilled to have us moving into a condo building on a Sunday evening. Immediately upon arrival the driver assessed another $300 fee and demanded we pay him in cash or he would leave our stuff in the alley. We quickly ran to an ATM so our things would no longer be in MidAmerican's possession let alone an alley in the middle of downtown. At this point we were so frustrated by the company that we probably would have paid anything to have our things back safely and securely. Upon payment of the additional $300 the movers moved our items into our condo. At one point the driver was operating a dolly and texting from his cell phone when he rammed the dolly into our custom cabinetry. When asked about the remedy for the dent in the cabinet he suggested we file a claim.

Not only were the movers rude and inconsiderate, many of our items were broken. Many wine glasses, plates and miscellaneous items were shattered to which the movers suggested we file a claim to deal with our destroyed belongings. Most upsetting was an antique mirror given to me by my Great Grandmother that dates back to the 19th century. The movers suggested we packed the items incorrectly; little did they know, the items were packed by the movers at MidAmerican.

We are severely disappointed with the services provided by MidAmerican. The company: (1) intentionally takes advantage of their customers in very vulnerable situations, (2) under estimates the original estimate with the full intention of holding your belonging hostage in exchange for additional (and significant) cash payments, (3) provides worse customer service than any moving company, airline, DMV or literally any other company you can think of, and (4) the drivers are completely unprofessional, rude, negligent and extremely abrasive. If despite this review you still find the need to use MidAmerican for your moving needs, we hope you will expressly request that Kris not manage your account, and that Max or Nick not be your driver.

We are so displeased that we are considering filing a lawsuit against MidAmerican for the various misrepresentations, fraudulent statements and complete negligence on behalf of the their numerous drivers.

Move size: 2 Bedroom Home Service cost: $4600

I don't even know if this company is in business and I filed a claim for the multiple items that were damaged or destroyed upon delivery. I have no idea where my items were stored, because they arrived dirty and repackaged. They do NOT return calls and their outfit definitely deals with brokers because I was two guys from New York City that delivered my goods in northern Michigan. I realize you get what you pay for, but in this case, I would never suggest to anyone to use this crooked outfit. Stay very far away - if they are even still in business, and now I have to file a small claims lawsuit to recoup the damages to my goods.

Move size: 2 Bedroom Home Service cost: $6000

Do not use this company.

They will provide an estimate, then completely change the price, lie about the cubic feet (they are trying to claim we had 1600 cubic feet which they magically fit into a 20 foot truck with a 1,015 cubic ft max capacity) and if you ask any questions, they only respond with threats to keep your belongings. They arrived over 24 hrs late to load our belongings and took over 14 days to deliver them beyond the delivery date they originally agreed to, which yes, legally they have a right to do. Ethically is another matter, since they do not tell customers this up front.


When we finally did receive our belongings, we found multiple items with two and three stickers, including large items like our sofa, meaning they had counted the same items multiple times in their final cost calculation.


Our original estimate was for $2,400. They would not deliver our belongings until we paid them $6,800 also insisting the check be made out to a single individual whose name is not anywhere on the contract, rather than made out to the company itself.


When our items were finally delivered by BLVD moving, which they contract out to for delivery, we were informed we had 950 cb ft of items, NOT the 1600 cb ft they charged us for. Most of our wood furniture was scratched and damaged and several items never arrived at all, including my recently deceased father's tool box, several boxes, a shop vac, and a standing fan. The items that did arrive were filthy and had cockroaches from whatever storage facility they held our items in while they extorted us for more money.



We dealt with Kris, Sam (who enjoys yelling at you on the phone), and someone named Adam who claims he is their attorney and emails you from "court". This has been a complete nightmare. We spent 2 weeks in hotels with our pets, feeling like refugees. They claim they have "lost" our paperwork, claimed we had conversations we never had, and that we signed things we never signed (hence the "losing" of the paperwork they say backs them up).

We are filing complaints with the BBB, and have reached out to several news agencies, (we have an interview later today). This company is horrific on every level. If they find out you are searching for moving estimates and call you, as Aaron did with my recently widowed mother, hang up the phone.

Move size: 2 Bedroom Home Service cost: $6800

Too many surprises. Started at $2900 estimate (that’s on the broker (Silver Star Moving Group who underestimates to get the business) then Moving Services gets into the game. Once they have all my belongings on the truck the estimate us now $9000! They charge extra for stairs? When time to deliver to new address, they don’t start unloading until they have cash in hand. I marked each box which room but they all ended up everywhere else but the room noted. Boxes were smashed. TV box clearly marked as TV & which side was top was smashed & on its side. Boxes were upside down. Plastic storage box shattered and contents falling out. After they left I went into the garage where they left their trash piled high for me to clean up. And they left somebody’s doghouse in my garage. Still haven’t unpacked everything yet so hope the doghouse people don’t have some of my stuff.

Move size: 2 Bedroom Home Service cost: $9000