Moving APT

ZERO stars. worst experience ever. was told by Brian the sales rep that my delivery would be immediate and all of my things would not come off truck that they were picked up on. I moved from PA to NC last week for work and was in need of specific times and dates for everything and now I have nothing. I left PA a day sooner than what I wanted b/c I thought I had to be here for my stuff to be delivered. When I called to try to figure anything out, Brian was no where to be found and no one was calling me back, he did however forward my email to someone else to reply to me though. I also called the carriers, they continue to tell me they don't understand why the sales dept would make such promises about delivery times. I was very hesitant with it being a holiday week that I would have my things in 2-3 days but Brian assured me time and time again that it would not be an issue. and here we are, a week later, and I won't have my things until maybe Sunday, it is a GIANT issue. And I've already paid way more than the quote he gave me and I still have to pay the last bit upon delivery? I DO NOT recommend this company.

Move size: 2 Bedroom Home Service cost: $2500

I cannot give a low enough rating to Moving APT. They subcontract to someone who then subcontracts the actual movers who show up. Veeka claims she is your sales rep, you can call her anytime. Well you can call, just don't expect any answer ever. She will never return a phone call, text message, or email. Once she has your money you don't exist. Then there is the manager Lily who will say and or promise anything to get you off the phone. Everything she says is a lie, she does not intend to help you, she only wants you to hang up thinking she will in the future.

Moving is one of the most stressful things possible and this company will make sure to make it the worst. Keep in mind that any "contract" you sign with them are only suggestions and the actual sub-sub-contractors don't have to follow any of it. 1-10 days? Meh, could be 3-21, could be 9 months, who knows, Moving APT doesn't and they don't care. Also they are only in the office 9-5 Miami time. This means, if like me, you are on the West Coast and have a problem, well you have no one to call and too bad. They want to be a national company without national hours. Big move day shows up, some random sub-sub-contractor shows up, begins loading your things, what they are making you sign isn't what you agreed too, what you are being charged isn't what you agreed too, well too bad you are on your own. You can call them the next day and Lily will make sure to promise anything to you to get you off the line.

Move size: 1 Bedroom Home Service cost: $2500

Same two gentlemen packed, moved and unpacked our belongings. EXTREMELY IMPRESSED with the care they showed while packing our items. All items arrived at our new home undamaged and without issue. The crew arrived on time each day and kept us informed of updates on the status of the move etc. They had time after unloading our goods and even started to help us unpack boxes. As someone who has moved on several occasions for work and utilized professional moving companies in the past, Moving APTis by far the best experience. HIGHLY RECOMMENDED!

Move size: 1 Bedroom Home Service cost: $1900

I had a great experience with Moving APT and their Flexible move service, booked at the very last minute, they 'found' me a 20 foot container, communication was excellent, staff on pick up were excellent, storage in the receiving yard was safe and secure, delivery staff at the other end were very professional and friendly, really really excellent. I would have no problem using them again in the future, oh and they were cheaper than the other companies I looked at. 1st class, thank you.

Move size: 4 Bedroom Home Service cost: $2600

My experience with Moving APT could not have been worse. I had checked them out and read some negative reviews but looked past the negatives as their quote was significantly lower than others. BAD MISTAKE!!
Veeka, the sales rep, disappears as soon as she takes your deposit. Any and all "managers" are unreachable. Moving APT brokers the service to moving companies who then broker it to movers. The movers then show up at you home and re-negotiate the price of the move which puts you into a precarious corner and makes the family desperate. My movers showed up 6 hours late. I had an estimated 18,000 cu.ft to move and their truck could only hold 4000. That's when they started re-negotiating the price. My price to move the household items went from $9600 (quoted by Moving APT) to $16,000. Moving APT was not available and were out of the picture (even though it was their bond). Since the moving van was so small, they took 4 trips over 3 days in moving our stuff into a storage unit. This means that the I had to delay my move/drive and by at the house each day.
After the stuff was moved to the storage, the movers held it captive for another payment of $3000 or else they were not going to reveal where the stuff was. Two months later, my stuff was still not delivered and I had to file a Police Report against the moving company to prevent the stuff from being auctioned off at the storage facility.
When my syuff finally arrived at our home, significant amount of goods were destroyed, broken and many of the boxes were missing. They even lost/stole at least two bicycles.

Moving APT blamed the entire ordeal on me with no help.
DO NOT USE THESE SCAM ARTISTS!!

Move size: 4 Bedroom Home Service cost: $21000

Lies. This company lies up one side and down the other. It cost us more than double what we were originally quoted. The drivers of the truck were decent people. We tipped them well. They were the ONLY decent element of this awful experience. APT was 4 DAYS LATE loading us. The owner of the home where we stayed called the city police on us because we were so late vacating, DUE TO APT! They kept my furniture in a truck driving all over the south for 7 days when we were told 3 days tops. I went to an empty house without furniture for all those days. We opted to stay in a hotel, and that WAS COSTLY. NEVER, NEVER use these people. WE will take them to small claims court over the excessive cost. $500 MORE than quoted. We added a few boxes and 1 bed and the cost increased by $500.

Move size: 2 Bedroom Home Service cost: $1900

I have signed a contract with this comany with a costumer rep. named Steve. They asked more money because they were saying we are truthful and you can check our reviews.

LIERs!!


They did not show up on time, and then they were excusing for another time schedule; did not show up eventually!! They keep promising that they will find a career and there is not one in the area. Eventually, they refused to refund my deposit, which I had to fight for that.

ABSOLUTELY SCAM!! PLEASE DO NOT BELIEVE the other good reviewers who are fake. There are many other moving companies that you can TRUST!

Move size: 1 Bedroom Home Service cost: $2700