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Average service price

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$ 4450
Interstate move average
8% less than market avg.
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227 reviews

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Glen Gaylord
Feb 18, 2025
Long-distance move from Saginaw, MN to Lexington, KY

Thanks so much

The day I’ve been dreading the most for the past few weeks was the easiest part of buying the house. They didn't damage any furniture or walls either. Everything arrived intact. Thanks so much for your help, guys!

Move size: 2 Bedroom Home Service cost: $4001

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Michael Carlson
Feb 18, 2025
Long-distance move from Jefferson, IN to Irving, TX

Very Nice!

From the customer service in organizing the moves to the movers themselves, everything was extremely professional. I would not hesitate to recommend you, and you will be our first port of call again should we decide to move in the future!

Move size: 2 Bedroom Home Service cost: $5201

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Jessica Gregory
Feb 19, 2025
Long-distance move from Dallas, TX to Tampa, FL

Fast, Friendly, and Efficient

I was really impressed with how quickly and efficiently they handled my move. The movers were polite and professional, and everything arrived in perfect shape. If I ever move again, I know who I’m calling!

Move size: 3 Bedroom Home Service cost: $3800

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Leon Mcfall
Feb 19, 2025
Long-distance move from Naples, NC to Cocoa, FL

Best Experience 100%

MoveSafe Relocation provided outstanding service! The movers were courteous, efficient, and handled all belongings with care. The process was smooth, stress-free, and completed on time. Their pricing was fair, and I’d highly recommend them for a reliable moving experience!

Move size: 2 Bedroom Home Service cost: $4600

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Viola Kelly
Feb 20, 2025
Long-distance move from San Antonio, TX to Jacksonville, FL

Efficient and Reliable Move

From the first call to the final box being unloaded, everything went smoothly. The movers were punctual, polite, and careful with my belongings. I’ve had bad experiences with other companies in the past, but this one was refreshingly professional. Everything arrived in great shape, and I’d definitely use them again.

Move size: 4 Bedroom Home Service cost: $4100

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

David Anderson
Feb 20, 2025
Long-distance move from Derby Line, VT to Lexington, KY

Highly Recommend!

MoveSafe Relocation was exceptional! The team was prompt, professional, and treated my belongings with care. The entire move was efficient and stress-free. Great communication and reasonable pricing made the experience even better. I highly recommend their services to anyone!

Move size: 2 Bedroom Home Service cost: $5013

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Henry Dozier
Feb 20, 2025
Long-distance move from Castaner, PR to Homer, AK

Excellent

The moving service was excellent! The team was punctual, professional, and handled all items with care. The entire process was smooth, efficient, and stress-free. With fair pricing and great communication, I would highly recommend their services to anyone in need of a reliable move!

Move size: 2 Bedroom Home Service cost: $3620

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Steven Pierce
Feb 20, 2025
Long-distance move from Needham, IN to Dardanelle, CA

Professionally!

The service was outstanding! The team arrived on time, worked professionally, and took great care of all belongings. Everything went smoothly, efficiently, and without any stress. With reasonable pricing and excellent communication, I would definitely recommend their services to others!

Move size: 3 Bedroom Home Service cost: $7802

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Lonnie Swain
Feb 21, 2025
Long-distance move from New York, NY to Pikeville, TN

Excellent moving service!

Excellent moving service! The team was professional, efficient, and handled everything with care. They arrived on time, packed securely, and ensured a smooth transition. Highly recommend for a stress-free move. Will definitely use their services again!

Move size: 2 Bedroom Home Service cost: $5001

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Richard Sakamoto
Feb 21, 2025
Long-distance move from Saluda, NC to Atlanta, GA

Amazing moving experience!

Amazing moving experience! The team was punctual, friendly, and handled everything with great care. Smooth and hassle-free process from start to finish. Highly recommended for anyone looking for reliable and professional movers!

Move size: 2 Bedroom Home Service cost: $3009

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Jolene Martin
Feb 22, 2025
Long-distance move from Milwaukee, WI to Indianapolis, IN

Great Movers, Fair Pricing

The movers did an excellent job from start to finish. They packed everything securely, loaded up efficiently, and delivered on time. No damage, no surprises, and the price was exactly what they quoted me. It’s rare to find a moving company that follows through on its promises, but this one did.

Move size: 3 Bedroom Home Service cost: $3700

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

William Posey
Feb 23, 2025
Long-distance move from Saginaw, OR to Woodside, NY

No hidden fees!

No hidden fees, and they came right on time. They moved extremely fast and wrapped up big furniture for me, and my place had four flights of stairs! I was shocked they finished everything in 4 hours only. Would highly recommend this service!

Move size: 2 Bedroom Home Service cost: $5099

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

David Mcdonald
Feb 23, 2025
Long-distance move from Bakersville, NC to Columbus, OH

Fast and Careful!

Moving is never much fun, but the MoveSafe Relocation team made it incredibly pleasant! They were fast and careful. They were kind, efficient, flexible, and everything we could have asked for. They are far better than the other movers. I am so impressed with their service!

Move size: 2 Bedroom Home Service cost: $2930

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Karl Allen
Feb 27, 2025
Long-distance move from Salter Path, NC to Saint Louis, MO

Thumbs Up!!

The crew was polite, courteous, and did an awesome job. Not sure, after the stress of selling my house, packing and moving, I will ever move again, but if the opportunity arises, MoveSafe Relocation will be my first call.

Move size: 3 Bedroom Home Service cost: $6931

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Brian Chaplin
Feb 28, 2025
Long-distance move from Tampico, IL to Los Angeles, CA

Excellent Service!

Move Safe Relocation provided excellent service! The movers were friendly, fast, and handled my items with care. Everything arrived safely and on time. I would definitely recommend them for any move!

Move size: 2 Bedroom Home Service cost: $4820

Official company response

Thank you for taking the time to share your experience with MoveSafe Relocation.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely,

Customer Service Team
MoveSafe Relocation

Melissa Botkin
Nov 25, 2024
Long-distance move from Panama City Beach, FL to Pontiac, IL

Excellent service!

I had great service from start to finish! They were malicious with the details and everything went very smoothly. I highly recommend, well worth it. Everything arrived on time and in perfect condition.

Move size: 3 Bedroom Home Service cost: $100

Official company response

Thank you for taking the time to share your wonderful experience with MoveSafe Relocation. We are delighted to hear that your move was smooth and hassle-free.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely
Customer Service Team
MoveSafe Relocation

Delaney Rowe
Nov 26, 2024
Long-distance move from Phoenix, AZ to Dallas, TX

Beyond my Expectations

I needed a quick moving solution, and MoveSafe delivered beyond my expectations. Stephen made everything clear upfront, from pricing to scheduling, and I felt well-prepared. Thanks to his guidance, I had no last-minute charges, and the move was hassle-free. MoveSafe is a great choice if you need a dependable moving partner.

Move size: 4 Bedroom Home Service cost: $4920

Official company response

Thank you for taking the time to share your wonderful experience with MoveSafe Relocation. We are delighted to hear that your move was smooth and hassle-free.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely
Customer Service Team
MoveSafe Relocation

Jean Cobb
Nov 27, 2024
Long-distance move from Portland, OR to Salt Lake City, UT

Simple and transparent

MoveSafe kept everything simple and transparent, which was a relief. Tyler explained their role as a broker, and his tips on organizing my inventory saved me from extra charges. Perfectly Fast Moving handled everything with care, and the process was seamless. I’d recommend MoveSafe for anyone wanting an easy, no-surprise move.

Move size: 2 Bedroom Home Service cost: $3050

Official company response

Thank you for taking the time to share your wonderful experience with MoveSafe Relocation. We are delighted to hear that your move was smooth and hassle-free.

Our team strives to provide professional and reliable service, and it's gratifying to know that we achieved this during your move. We take pride in our punctuality, uniformed staff, and positive attitudes, and we are pleased that these qualities contributed to your positive experience.

Sincerely
Customer Service Team
MoveSafe Relocation

Mr Ramosh
Dec 05, 2024
Long-distance move from Minneapolis, MN to Kansas City, MO

I appreciated MoveSafe’s direct approach

I appreciated MoveSafe’s direct approach. Cameron made sure I understood each part of the move, from the broker role to the importance of an accurate inventory. Petrolino Moves handled the transport flawlessly, and I avoided any unexpected costs. MoveSafe is perfect for anyone who wants clarity and professionalism in their move.

Move size: 2 Bedroom Home Service cost: $3660

Official company response

Thanks for sharing your experience! We aim to make moving less stressful, and I'm glad we could help you with your cross-country move. It's great to hear our team provided a smooth, efficient service.

Best,
Customer Service
MoveSafe Relocation

Steve Bailey
Aug 25, 2023
Long-distance move from Wisconsin to South Dakota

Not honest or reliable

Move Safe will say what you want to hear for your business.

I hired them to move a safe and our belongings to SD. Up front they were asked if they can move a large safe? Yes, our guys have the equipment and guys to do the job, I was told. I explained what they needed for the job and I was assured they have the equipment. Move Safe subs out their move to other moving companies. Move Safe doesn't move anything!

Movers showed up with no equipment and left the safe behind!!!

I had to rent equipment and return to get the safe.

I asked for immediate delivery as I would have family there to receive delivery. "21 days" later they show up with our belongings!! So much for immediate delivery. Move Safe will say what you want to hear to get your business but its the actual movers who dictates the schedule for delivery as to when they have crews and trucks available.

The moving crews were professional and great. Can't blame them.

Use a actual moving company not a brokerage company like Move Safe

Move size: 2 Bedroom Home Service cost: $12000

Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

We are sorry that the delivery timeline did not meet your expectations. Accurate and reliable scheduling is a key aspect of our service, and we regret any miscommunication or delay.

We are taking steps to improve our communication protocols to ensure customers are fully informed about potential charges, delivery timelines, and any additional services required during their move.

Thank you for your understanding and patience. If you have any further questions or need immediate assistance, please do not hesitate to contact our Customer Service Team directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Mary Spicketts
Aug 08, 2023
Long-distance move from Jenison, MI to Beaufort, SC

BEWARE!!!

Where do I even start to describe this horrible experience! I grade them as ZERO stars as they are only involved to grab the booking with you, promise you things you will not get, and then hand you off to other moving companies who will cause you more grief. I was promised a crew of 4, delivery the next day and complete set up/staging upon arrival. I was told at pick up that the items would arrive between 5-10 days (not next day as was promised). After much back and forth they agreed to 3-5 days for delivery. This left me spending an extra night in a hotel and a night sleeping on the floor in my daughters apartment. I received a message stati stating delivery would be one of two dates and that was the last communication until they arrived and announced they were there with a text. I was out getting the cash that was required for delivery!! Because we had not heard any updates!! Then the delivery crew of 2 wanted the $$ upfront before they would unload the truck. I said absolutely not until I verify that everything arrived. Then the “dumping” of my daughter’s fragile items began. Boxes marked as fragile were loaded upside down or sideways, boxes were bent and partially opened. Her plants were literally completely unpotted and some likely will not survive. There was no ‘set up/staging’ and they wouldn’t even remove the moving blankets which we then had to dispose of as we had no room for them. This company is a scam and I would encourage you to avoid them at all cost!! I have another cross country move coming up in the spring and will use anyone but these con artists.

Move size: 1 Bedroom Home Service cost: $2400

Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Communication: We aim to maintain clear communication with our customers. If you experienced difficulty reaching our dispatch team, we apologize. However, customer service representatives like Tina are not responsible for dispatch calls, and we regret any confusion in this regard.

Service Experience: We are committed to providing professional service. If any team member acted unprofessionally, including smoking or leaving trash behind, we take this seriously and will address it internally.

Delivery Schedule: Our delivery window, as stated in the contract, is 0-17 business days. While we strive to meet specific delivery dates, unforeseen circumstances can affect the schedule. We apologize for any inconvenience this caused, but it is important to read and understand the contract terms.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Audra Kelly
Aug 03, 2023
Long-distance move from Lincoln, NE to Fort Collins, CO

Terrible experience

Where to start on how terrible they were!? Difficult to contact. Underestimated and underquoted my move to lock me into a nonrefundable deposit. Movers wanted $4000 more at pick up. My move went from $5200 to almost $12500. I found other movers and used half the cubic feet they estimated. They don’t tell you about extra charges for stairs, “heavy” items or glass tops. Our movers showed up in flip flops. Definitely not professional. It’s most definitely a scam.

Move size: 3 Bedroom Home Service cost: $12000

Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Derek Davis
Aug 18, 2023
Long-distance move from New Mexico to Washington

Awesome team

Joseph and Jackson assistance in my apartment move was truly remarkable. They arrived punctually and immediately impressed me with their cautious approach. The record player was packed securely, with extra padding to protect its delicate components. The glass coffee table was disassembled with precision, and the TV was wrapped in protective layers. They loaded the truck efficiently, ensuring no item was at risk of damage.

Move size: 2 Bedroom Home Service cost: $4130

Official company response

Thanks for sharing your experience! We aim to make moving less stressful, and I'm glad we could help you with your cross-country move. It's great to hear our team provided a smooth, efficient service.

Best,
Customer Service
MoveSafe Relocation

Andrea Ameen
Aug 14, 2023
Long-distance move from East Wenatchee, WA to Cypress, TX

DO NOT USE, HORRIBLE

Go with a more well-known company even if the starting quote is higher, you will be saved the headaches and stress. Our experience was terrible. They grossly underquoted our move and we were charged over $7000 more on the day the movers arrived for our things - even after we had done 3 different walkthroughs with video and pictures, and the last one was 3 days before our move, and there was no change to the number of items. We paid for packing and moving. They ended up contracting with "Best Movers" for the move, which turned out terribly. For a 4-bedroom house with 3-car garage they sent THREE movers only and none spoke any English. It was so difficult to communicate anything. They ended up moving a refrigerator we did not want moved! And of course got charged for that too. Some boxes arrived un-labelled and many boxes' labels were inaccurate or misleading because multiple rooms or areas were packed into one box without any note. Many things arrived broken, scratched, and/or dirty. They packed our shoes in a dirty garbage can with no liner. The way they packed caused damage, and when they unloaded, some boxes were even placed upside down. They didn't even reassemble all of our items as promised. They reassembled some, but they had disassembled baby furniture only to tell us on the other end they couldn't reassemble it because it was a liability. They left 2 shelving units and an outdoor table unassembled, and we have no idea where the hardware is, it wasn't with the items. Since the move, we've contacted them to go over discrepancies between what they estimated and what we were charged for, and the issues I listed above. We haven't gotten any breaks in terms of cost. They sent a list of "additional items" they claimed we had at time of pickup which caused the extra cost, but again, we did not add anything new to our home in the few days between the last walkthrough and the actual move. They had reassured us so many times that they had everything on their inventory, but now seeing this list they came up with that were "additional" it's clear they were being deceptive. We really did try to do a thorough walkthrough so nothing would be missed. At certain points in the walk throughs, they assured us they didn't need to list this or that, only the big furniture or they would estimate box numbers based on the photos - well, this was clearly inaccurate in order to get us to sign the contract based on a lower estimate. Trying to communicate with them after the move has been useless, when I spoke to someone on the phone they were very rude and I'm still waiting on a manager to call me back. It feels like as soon as they get your money they're done with you and will do nothing to make anything right. Overall, very bad communication and very unprofessional.

Move size: 4+ Bedroom Home Service cost: $31000

Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Communication: We aim to maintain clear communication with our customers. If you experienced difficulty reaching our dispatch team, we apologize. However, customer service representatives like Tina are not responsible for dispatch calls, and we regret any confusion in this regard.

Service Experience: We are committed to providing professional service. If any team member acted unprofessionally, including smoking or leaving trash behind, we take this seriously and will address it internally.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Keshia Smith
Aug 17, 2023
Long-distance move from Tampa, FL to Cypress, TX

Never use

I am writing to express my extreme dissatisfaction with this moving services provided by this company and counterpart movewise and I request a full refund for the subpar experience I had. Not only was the customer service incredibly rude and unprofessional, but there were also several issues with the actual moving process that left me deeply disappointed.

First and foremost, I was shocked by the level of rudeness displayed by their customer service representatives. From the moment I initially contacted them to inquire about the location of my items that was picked up on 7.28.23 and scheduled to be delivered 8.2.23, I was met with a dismissive and condescending attitude from Barbara and Micheal. It seemed as though my questions and concerns were an inconvenience to them, and they made no effort to provide helpful or informative responses. This lack of professionalism continued throughout the entire process, leaving me feeling frustrated and disrespected as a customer.

Furthermore, I was appalled by the significant discrepancy between the price that was presented to me before the move and the amount I was charged on the day of the move. When I initially reached out to this company for a quote, I was provided with a detailed breakdown of costs that seemed reasonable and fair by representative Tyler who took an accurate inventory of all the items to be moved. However, upon pick up day, I was presented with a quote by the movers that was significantly higher than what had been previously discussed. When I spoke to customer service they refused to refund my deposit and advised me that the movers was only quoting worst case scenario and my cost would be adjusted based on the actual items once loaded into the truck. This never happened I was charged over $1000 dollars more than originally quoted. Once the move was complete there was no evident reason did the overcharge as my items barely filled the section on the truck that the claimed. I have witnesses as well as the storage unit representatives who can confirm and agree I was overcharged. This unexpected increase in price felt like a blatant attempt to take advantage of me as a customer, and it left me feeling deceived and cheated.

In addition to the issues with customer service and overcharging, there were also numerous problems during the actual moving process itself. The movers never arrived on 1st delivery date which Movesafe and movewise verbally confirmed it would. When I reached out to the company to address these issues, I was met with rudeness straight away and evasive responses. The representative claimed they did not know where my items were and offered no assistance or resolution. She states she would have a manager reach me and then hung up the phone. Despite multiple attempts to contact the manager and follow up on the matter, I never received a call back, and my emails went unanswered.

Now a week later, and several attempts to reach this company for just an update on my belongings. I felt my belongings were stolen or lost. I called my back to get involved as I have paid almost 3k for their services. Eventually after my bank started their investigation, the movers conveniently reached out a day after to deliver my belongings. Unfortunately, several of my belongings arrived damaged or broken, while others were completely missing.

Overall, my experience with this moving services has been nothing short of a nightmare. The combination of poor and rude customer service, overcharging, late arrival, and damaged/missing items has left me deeply unsatisfied. I expect a full refund for the subpar service I received and hope that you take this feedback seriously to improve your company's practices in the future.

I look forward to hearing from you promptly regarding the resolution of this matter.

Move size: 2 Bedroom Home Service cost: $3660

Official company response

Thank you for sharing your feedback. We regret to hear about your dissatisfaction with our services and would like to address your concerns directly and transparently.

Estimate and Charges: Our estimates are based on customer-provided information. Significant discrepancies between initial and actual items will affect the final cost. We do not aim to mislead but to provide accurate pricing based on actual requirements.

Communication: We aim to maintain clear communication with our customers. If you experienced difficulty reaching our dispatch team, we apologize. However, customer service representatives like Tina are not responsible for dispatch calls, and we regret any confusion in this regard.

Service Experience: We are committed to providing professional service. If any team member acted unprofessionally, including smoking or leaving trash behind, we take this seriously and will address it internally.

Recourse for Issues: We have processes in place for addressing disputes and concerns. If you felt these were not adequately explained or accessible, we regret the oversight and will work to improve our communication.

We appreciate your feedback as it helps us improve our services. If you have further questions or need additional assistance, please do not hesitate to contact us directly.

Sincerely,

Customer Service Team
MoveSafe Relocation

Not showing 104 filtered reviews.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

Lake Worth,Florida Map
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MoveSafe Relocation has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 811 Lucerne Avenue, Lake Worth, FL, 33460, but movers usually cover a much larger area.

Company Notes

Moving involves more than just transporting items from one place to another, which is especially true when considering moving long-distance. A successful relocation is all about ensuring the most seamless and secure transition to your new home. At MoveSafe Relocation, our experts specialize in long-distance moves, providing peace of mind through professional coordination and support. If you’re looking to partner with the best, most experienced, and utterly devoted long distance movers.

Licenses & Certificates for MoveSafe Relocation

Companies that transport household goods within Florida like MoveSafe Relocation have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the MoveSafe Relocation license numbers for the government record information:

ICC MC number: not provided

US D.O.T.: 4021844
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is MoveSafe Relocation cost for interstate moves?

From 9789 reviews of people moving long ditance, we concluded that the market average costs are around $4859 when moving long-distance.

For MoveSafe Relocation, we estimate that their average long-distance moving costs will be around $4450, based on 183 long distance moving reviews.

This could mean that long-distance moving services costs of MoveSafe Relocation for moving between states is cheaper with about 8% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed MoveSafe Relocation. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on MoveSafe Relocation - a professional company located in 811 Lucerne Avenue, Lake Worth, FL, 33460. Discover Lake Worth, Florida moving companies.

*MoveAdvisor may not be affiliated with MoveSafe Relocation and the estimates may be provided from other professional movers in our network.

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