MoveCorp

Poor service - quick delivery but all boxes arrived damaged. Hard to get hold of, they'll call you 5 times a day to get you to pay and once the payment has gone through it'll be impossible for you to talk to anyone. I wasn't given a delivery date even though I chased it up many a time with the sales manager. It just so happened I was at home when the drivers turned up. Issues all the way through including the emailing of labels like someone else mentioned. Would not recommed to anyone.

Service cost: £470

We have just moved from Aberdeen to Coventry and used Movecorp on the advice of a work colleague and friend who used them for the same move. When I contacted them I mentioned the move they had done and told them that both pick up and drop off properties were the same as we had rented the same properties in Aberdeen and bought the same new properties in Coventry. This made the quote easy for them and it matched my friends so I was happy as well. On the day of the move two vans and four guys arrived bright and early and by 8.00 on the night they had finished and we were sitting down having a coffee. Great job safely carried out and much recommended.

Service cost: £850

Very attentive from the start of original quote, which escalated and needed extra insurance, which turned out not worth the effort.

The tile crates were damaged and hence tiles broken. They say not their fault!
The crates were only movable by forklift .. so they had to have been mis-handled at some stage.
The external packaging was removed and items left out in rain.

Changed pick up location and ended up having to deliver ourseleves to their warehouse.
Changed delivery dates even though I had given them a weeks window, then gave me 24 hrs notice for a different date and I had to get over to France to accept delivery!

Delay in delivery in France, driver couldn't find address (its on Google even!)
Not our fault is their reply.
Will persue futher but DO NOT recommend this company at all.

Service cost: £692

Well, my husband and I were dreading the move to France but have to say, it was all unnecessary worry.

Our move was stress free from start to finish. We received outstanding customer service & great value for money in comparison to other leading companies who quoted us!

Our move co-ordinator, James Mallett was helpful from start to finish of our move and understood all of our needs.

On the removal day, the Movecorp Crew that collected were extremely helpful and patient, especially with me, as I was to say the least very anxious and stressed about the whole move.

We used the Groupage Service which James recommended and our goods got to us within 10 days which tied in perfectly with our plans.

I would without hesitation recommend Movecorp to all family and friends and would definately use them again should it be necessary.

Service cost: £1875

I would just like to post this message about how my house removal from Birmingham was dealt with very professionally.

It started off with me deciding to visit the website and enter my details online, after I had been let down by another national moving company (I wont mention the name).

I received a response within 20 minutes of submitting my enquiry - incredible! The lady who called me was very polite, and super efficient. I was booked in and ready to move, all within a few hours.

When it came to the removal day, the removal men Ben and Mark, arrived on time looked very presentable and once again, very polite. Everything was efficiently packed into the large van and unloaded to my house without any damages or delays.

Service cost: £1200

My partner and I recently relocated to Switzerland for his work and after reading recent feedback, I was a bit dubious using these guys for my removal overseas. From my initial quote through to the goods being delivered, I found the service provided absolutely fine.
James Mallett and Elisa Maneffa who were the Sales Co-ordinator’s I liaised with were great and the guys got all of our stuff to us on time and in the condition, it left the UK in.
All in all, stress-free move and would use again should it be necessary at some point.

Service cost: £2750

As with anything I am paying for a service for, I checked out a number of removal companies sites and sought quotations before deciding who I was going to move with. I went for the middle(ish) quotation with Movecorp for my move. I self-packed, as being extremely organised (some would say borderline OCD!!) I wanted to ensure everything was packed for easy unpacking the other end when it arrived in Cardiff. The removal guys were extremely helpful, careful with all of my items and did instill faith in me when handling my delicate items. Goods arrived as scheduled on my delivery date. Move went smoothly, luckily had no items lost or broken and was a good price for the high quality service I received. I would recommend to my friends and family. I would particularly like to thank my co-ordinator Lauren who organised and booked in my move.

Service cost: £500

Would like to say a massive "thanks", from start to finish the whole move experience was brilliant. Initially we contacted movecorp for a quotation, we were not only pleased with the quote, but the customer service was second to none. On the day of the move, the crew turned up on time, smart and extremely polite and friendly.  I have some mirrored glass furniture, which I was concerned would be damaged, straight away, this was wrapped in a highly professional manner, very impressive! the crew worked really hard to get the job finished on time.  The same happened on delivery, all went smoothly, with the crew earning top marks again.  Well done Movecorp! Amazing service from start to finish. I would definately recommend to anyone looking for a removal company.

Service cost: £350

If ever a company deserved praise this is the company. We first contacted Movecorp on Friday the 3rd of February 2012 to obtain a quote for our upcoming move to Spain. The volume, price, pick up and delivery date were agreed with James the sales director and a date was also agreed for the dropping off of packing boxes and accessories. If only the Spanish government, legal system and builders worked as efficiently!!
Fast forward 542 days and at long last we are settled, we hope, in our new apartment and looking forward to enjoying our retirement. Yes 542 days of problems with builders not working to plan or timescales, the government going round and round in circles and never seeming to be able to sort any problem or answer any question, the Association of Registrars who feel that doing a google translation from Spanish to English is sufficient. Trying to get answers about the land that the new development had been built on was like guessing what was in your lucky bag 50 years ago. Surely if land has been grabbed back by the government, and the owner has to pay for that privilege, surely the government or builder have some records confirming this will never happen again? Lastly the legal system that is so complicated and slow that except for the fact that is concerns you would be classed as Keystone coppish. And where were Movecorp throughout all of these 542 days? Patiently waiting, advising, rearranging and securely storing our belongings on site.
I stand to be corrected but I have worked it out that we arranged nine different delivery dates before the tenth was actually confirmed and carried out. No complaints from Movecorp, no additional charges for delays, no increase in the agreed cost, no charge for the part repacking that was cancelled 48 hours before the seventh moving date confirmation. Whilst I can see the point that some customers make about date changes, cancellations or increases on this website, I do feel that you have to consider that some things are just out of your control and you have to try and work it out the best you can. Movecorp were absolutely superb in my opinion and when you consider that they are carrying out 600 plus moves per month, I feel obliged to write this review to highlight just how good they are and compliment them on how few negative reviews they get considering how many customers expectations they exceed which is shown in the majority of positive comments on different sites.

Service cost: £1950