MoveCorp

I would not use or recommend this removal agency, the salesperson agreed a specific date to have our furniture shipped to our holiday home in Spain and we booked flights accordingly. The actual removal company itself was excellent they collected on the day specified at 8 o'clock rather than in the afternoon as Movecorp had instructed me - but this was not a problem. During the afternoon when all our furniture was in a removal van and had left our house, Movecorp emailed saying it would not be leaving the UK as agreed but a week later. As delivery then would have been after our scheduled time in Spain it was not good enough. I found the salesperson very unhelpful and was left for four days wondering when our items would be shipped. Eventually after numerous calls from me to them and speaking to the manager who again had the 'nothing I can do attitude' I was told the shipment date would be a week later and they could not give a specific delivery date. At one time I was expected to be in Spain waiting for three weeks for delivery, this whole procedure left me incredibly stressed and I was unable to change flights as I had no specific dates from Movecorp. Again the actual removal company who delivered my furniture was excellent. In future I would go direct to a specific removal company and not involve Movecorp at all.
Pick up from Guildford UK delivery Estepona Spain - this is not available in the drop down selection on the form.

Service cost: £2680

Movecorp is the most unprofessional and dishonest company I have ever had the misfortune to deal with. I contacted this company to ship our possessions from the UK to the USA when we emigrated. Their salesperson, Kate Saunders, quoted a price for 250 cu ft of approximately 1500 british pounds. We were on a tight budget so we marked out the area and made sure everything fitted into that space. Once they had taken our shipment to their warehouse, we were stunned when we received an e-mail to say they had done a 'volume adjustment' and, as our shipment was substantially larger than we had told them it would be, we owed an ADDITIONAL £850! Then they took the money out of our account without authorisation, leaving us with no money for our last few days in England as we had already transferred our money to a bank account in the USA. I called Kate and she assured us they had checked their measurements and we owed them the money. I then spoke to the sales manager James, who must be the most unpleasant individual you could hope to meet. I told him we wanted to come and check the shipment volume ourselves as it was the last day we would be in the UK and wouldn't have another opportunity to do so. He refused to let us see our consignment and when I said my husband was on his way over, James kept saying to me "What part of no don't you understand?" My husband and his brother arrived at Movecorp's warehouse and asked to see our shipment and were told no. Luckily the Director, Matt Belleini was there and came over to see what the problem was. After a long discussion, he agreed that he would check the size of the shipment again when he had moved other crates out of the way and he would let us know the following morning. Lo and behold, the next morning (just as we were boarding our flight) my brother-in-law range to say he had received an e-mail to say Movecorp had indeed measured and we had been right all along (they said we were actually just a bit over but that they would ship that at no charge as a ‘goodwill gesture’. All that stress and upset because of some dishonest salespeople who quote a low price to get your business and then, once they think you can't check, tell you that you are using far more space than you thought! There is a website which gives this company glowing reviews but don't believe a word - I have tried to submit a truthful review with no luck. The Movecorp site lists several phone numbers for different areas, making it look like they have several offices, but all the numbers go through to their Lichfield warehouse. I can't convey in words how much this stress this company added to our move. A lot of our things were broken when they arrived. It took them a week to return the excess they had fraudulently taken from our bank account. My advice would be to steer well clear of this company - they might sound cheaper initially but with their dubious business practices, they end up costing much more than a reputable firm. I wonder how many other expats have been caught out by this firm.

Service cost: £1500

Just a quick note to say how pleased we were with our recent move. This was our first move in 14 years and when I think that I managed our first move with two trips in a Transit van, I was dreading it. What can I say, a four bedroom house loaded and unloaded with no breakages after a 60 mile journey in less time than my Transit escapade. Never again, Movercorp you are our designated removal company from now on, not that you will get rich out of us after being in one place for so long?  Brilliant service and so, so much better not doing it yourselves. Cheers.

Service cost: £500

Absolute scam. Did on line estimate (they calculated 4m3). Requested that they come round and validate as we thought it was less. Two appointments made and they didn't show up. Pick up day comes an de insist that they calculate in front of us - it was actually 2.5m3. Then get invoice stating that 4m3 was minimum charge!! Then delivery (contractually written) was for 25th July and at the latest 5th August. Frequent correspondence on this (before and after shipment). Arrives in Uk (from UAE) and clears customs on 10th July - and suddenly told that delivery is 22nd August (after we have returned to UAE and so no one to receive shipment). Repeatedly informed them that no one will be there and we had contractually agreed date but falls on deaf ears. Honestly don't give yourself the hassle / stress - have now got to go down the road of seeking compensation. If anyone else out there fancies doing a joint claim - please let me know: email is [EDIT] 93 (the email sign) gmail. com.

Service cost: £1000

Was a little nervous calling this company after reading some of the reviews on here but my neighbour was adamant that they did a good move for him and I should call them. After speaking to Jane for ten minutes I felt assured that I could get a quote to compare with several I already had and take it from there. When I checked out all the accreditations of the companies Movecorp came out the best and with middle of the pack quote I decided to go with them. Now the move has been carried out everything has gone to plan with no hassle or problems and I couldn't fault the service I received.

Service cost: £695

I should have read the reviews on movecorp before using them, and I can't blame anyone but myself. I paid for my stuff to be delivered to my apartment. First of all there was no delivery date given and I was told it would be on the next scheduled container to Italy. 4 weeks after the collection I received an email with a delivery date and then a mention of an 18m truck to do the delivery. I immediately contacted the coordinator to raise concerns about the size of the truck, because the street I live on is very narrow and I doubted if the truck would fit. The coordinator said the driver would know when he is in the area. That was when it crossed my mind that movecorp does not look up the address to check if they can deliver or not. I kept asking her if the driver knew the town, it never occurred to me that she had no idea what she was talking about. 3 days before the delivery date she sent me an email saying the driver was behind schedule so my stuff will be delivered a day later. I took the day off yesterday to wait for the delivery. In the afternoon I received a call from the driver that he will not be able to deliver my belongings to me because of the size of his truck. I could not believe it,I called the coordinator and asked her what was going to happen with my things. She replied that they were going to give my things to an agent they work with, and this agent will be able to deliver with a smaller van. Then she sent me an email to say that I will have to pay the agent €795 to deliver. So after having paid movecorp to deliver my belongings to my apartment, I now have to pay for another agent to do the delivery. After 6 weeks, I don't have my things, and I have to pay more money to another agent
The agent asked me why I didn't give movecorp the delivery address, and when I replied that I did, he was so shocked! He started apologising and said he would try and see if he can reduce it a little for me. I was so humbled by his reaction, an agent with a Heart! I am sure movecorp can learn a lot from him. But I doubt they will!
I am sure the coordinator was sat in her office, laughing her head off and proud of the fact that she has swindled another one.
I had told two colleagues of mine relocating to Europe to use movecorp, but I have rang them and told them to look for a better moving company! You have to read my review and others similar to decide for yourself. if you want to waste your time, your money and above all have sleepless nights, then by all means use Movecorp. A word to the wise is Surely Enough!
A Big round of applause to you Kirsty, you did it!

Service cost: £1188

They did an excellent job with my girlfriend and my move last week. We were coming from 2 separate locations so the logistics were a little challenging. From the start they were helpful and courteous providing a prompt and accurate estimate for services. During the day of the move they came on time and notified us before they arrived that they were on their way. They showed up to begin walking me through what they were going to do. Once they got an idea of what needed to be moved and what needed wrapped they went to work. They had a great system for moving and were done in no time.
They were all courteous and respectful and overall really nice. I would hire these guys again the next time I move.

Service cost: £1500

What is wrong with people who leave stolen, scammed, ripped off, lack of respect, avoid? I for one would be taking legal action if I owned Movecorp, proof of the accusations? Some people want a Rolls Royce for the price of a Mini.. pathetic! Rant over and I just want to "thank you" so much Movecorp for making one part of moving home stress-free, 659 miles without a hiccup. If only estate agents, solicitors, and building societies were as good at their jobs as you are at yours moving would be so much easier. Removal 10/10 Estate Agents 4/10 Solicitors 4/10 Building Society 2/10. Enough said.

Service cost: £700

Hello and thank you to everyone at Movecorp. You carried out a great job and everything arrived without any problems. You have been very good throughout the entire moving process and I would recommend you to anyone doing a business move. I hope this review helps to bring you more work in the future and give the company the success it deserves. Wonderful service.



Hello and thank you to everyone at Movecorp. You carried out a great job and everything arrived without any problems. You have been very good throughout the entire moving process and I would recommend you to anyone doing an overseas move. I hope this review helps to bring you more work in the future and give the company the success it deserves. Wonderful service.

Service cost: £1200

As we believe this was going to be our last ever move we decided to use the packing service offered by Movecorp and are so glad we did. It was nice to let someone else do the work and just try and take it easy. We were only moving a short distance from Lincoln to Oxford to move in with the wifes mother who needs looking after so the majority of our furniture was going to be stored in her garage. Everything went smoothly with the lads patiently waiting for the wife to work out where she wanted the furniture placed in the garage and everything unpacked and no breakages. Don't believe we will but would definitely use again and recommend.

Service cost: £750

Movecorp were the major factor in making our recent move a very pleasant and stress free event. The excellent communication we had throughout along with the service provided by the two removal lads contributed greatly to an easy move. The move was 114 miles with collecting some furniture from storage and I was amazed when we arrived to see the van there and the unpacking had begun. The speediness from packing at one end, the journey, and the unpacking at the delivery end was astounding with everything delivered safely. I would highly recommend Movecorp for value for money and a quality service.

Service cost: £800

Let down tremendously by the inefficiency and incompetence of coordinator. The behaviour was patronising throughout.
Because of poor scheduling our coordinator did not assign tools for the movers to fix our furniture which led us to having to sleep at our friend's House, because of furniture was not fixed -this in spite of the fact that they were emailed 3 months in advance of the move date and that we were moving from abroad.
No amount of emails and telephone calls could snap the movecorp staff and coordinator out of their slumber.
Avoid at any costs!

Service cost: £5000

Recently moved from Northampton to Birmingham for my husbands job and to be closer to family and about settled in now and  chance to do a requested review. Where do I start? The excellent service from start to finish, the friendly office staff, the hardworking and polite removal guys or the great price. Everything went as planned and I could not fault any part of the move. Communication was spot on, the guys were on time and worked hard throughout and the price was around the same as what I had been quoted by two other companies. Lovely job and nothing broken.

Service cost: £640

The saying "everyone to their own" could not ring truer than when it comes to moving a house full of belongings half way around the world and I am glad to say that after choosing Movecorp we now know that we chose a top company. Moving stuff from one country to another is inevitably going to be complicated and stressful but thankfully you made it all happen so smoothly and kept me well informed of progress. The packing service was excellent, reasonably priced and well worth the extra as every item arrived safely. Overall a great service at a great price, thank you.

Service cost: £2100

I have shipped two motorbikes from Italy to UK with them. I have specifically asked them to deliver before the 5th of September, when both I and my wife come back to work and given that they collected the goods the first decade of August, I felt quite confortable with time. The delivery was infact confirmed for the 30th of August, between 9-11 am. At 12 I have called my contact at Movecorp, who candidly confessed that the they haven't been loaded on the lorry. 4 hours waiting in vain. The delivery has been postponee to the 5th, early in the morning, between 7.30 and 8.30 am. Than it was moved to 9 am, so that my 14 year old son would have been signing off, but of course they have not come again, and again without even taking the courtesy of notifying us. The goods have been delivered today, received by my children, at the third attempt. They do not care about your time, if it had been my fault they would have charged me for the inconvenience, but of course because it's them, and it's your time, they could not care less. Avoid if you can.

Service cost: £450

A copy of an email sent to Movecorp. I would like to inform you that the container arrived safely and I would like to express my sincere thanks in the way that you handled the shipping. As you were aware, some of the contents belonged to my late parents and although they were not  extraordinarilyexpensive items they do mean so much to me that it was such a relief when I could physically see and touch them again. I would like you to pass on my sincere thanks to your employees who made such a wonderful job of protecting the items and please accept my best regards for all of the work and effort you put into carrying out the delivery. .

Service cost: £2300

I would like to express our sincere thanks for the professional and caring way in which you carried out our recent move to Italy. My sister raved about how good you were when you moved her from her house in Cambridge to America and could not recommend you highly enough and I am glad to say that she was right. From the first contact I made in March to the arrival of our belongings in Turin, the service was exceptional. Even having to delay the move for several months after a problem with our buyer I still felt that the firm was understanding and was committed to giving us the best service. Good old hubby missed all this as he had to start his new job in May no matter what so it was probably better that we handled it. Brilliant service by a brilliant company.

Service cost: £2000