Most Valuable Movers

**DO NOT USE THIS COMPANY** Like you, I thought "Oh, well only people who have bad experiences post on yelp. I'm sure none of the things that happened to these people will happen to me." That was very naïve of me. This company was hired by a moving broker, Atlantic to Pacific Movers (who were also terrible.) They just didn't show up on the day that they were supposed to come, then 2 days later when they rescheduled, they were 5 hours late with no phone call. Atlantic to Pacific had quoted us one price for everything that I told them we had, after everything was loaded into the moving truck, the movers said they had to charge us an additional $700 because we took up more space that Atlantic to Pacific told them. We were reluctant, but paid them. They were supposed to deliver our things in 3 days, it took 3 weeks for our stuff to show up. We tried calling both companies with no response. When I finally did get a hold of AtP, they said that it was my fault it took 3 weeks for our stuff to get to our new place and also ended 2 phone calls with "F**k you" and then asked if I wanted to come for Florida to fight him. When our stuff finally got to our new place, Most Valuable Movers wanted to charge us more because there were steps. In our moving contract it said that the price included 2 sets of stairs. I don't think I've ever been as mad at a company. They do not answer their phone, there is no voicemail setup, and you will not be able to get a hold of them at all. We almost called the police because we thought we got scammed after not receiving our stuff for almost a month. Save yourself the trouble and do it yourself, or use literally anyone else.

Move size: 3 Bedroom Home Service cost: $4000

Terrible moving company. Contracted through national moving group. Upon pick up the driver was 4 hours late and tried to pick up my things at 1am. After much persuasion deferred pick up until the morning. Delivery was made on time but everything was ruined. An entire box was missing. Furniture cracked in half and everything scratched or broken. The boxes were all smashed and ripped to the point where you could see inside of them. Mattress covers were ripped off and dirty. Unable to reach the company now in regards to a claim and my missing boxes.

Beware of using brokers as they use poorly reputable companies like this to transport your belongings.

Service cost: $1816

Great! And the truck will be here tomorrow with my stuff. Good going MOST VALUABLE MOVERS!! NOT! Or EZ MOVING COMPANY, MATT THOMPSON, THAT CONTRACTED THIS HORRIBLE HORRIBLE COMPANY!!
This is what $4400+ gets you, 15 days without your belongings. Everything was supposed to be here by the 10th. When they get here I am going to be not nice. "Take that upstairs", "Take your shoes off before going upstairs", and the Best one, "NO TIP FOR YOU!".

Service cost: $4400

Moving information. Company:American National Van Lines / Most Valuable Movers: Date : 10/28/2014 Contact: Relocation Consultant Ryan G. phone Number 1-855-818-8863. I went online to get quotes for moving from NJ to Texas. All the quotes were over $5000. So I decided to move my self. I reserved a Budget rental truck and was ready to move on November the 5th. On November the 1st I received a Call from Ryan from American Van Lines and after going thru what I was going to move he quoted me  $2,096.95. this Quote was cheaper than  moving myself. Ryan also told me it would only take a week. On 10/31/2014 I received a call from Tanya from American National van lines to go over what I am taking. Tanya told me I have more stuff than originally quoted to Ryan and raise the amount of $2755. I still thought it was a good Idea that I would not have to load and to unload my belongings. the Movers were to arrive 11/03/14 per contract. On 11/04/2014 Most Valuable Movers arrived at 1035 Pm a day late. The driver came in at started to look around at my belongings. He told me I had more stuff than what was on the contract. I asked to see what he had. He had the 1st contract, I told him that was the old one. I showed him the second contract and he started to load the truck. at 235 AM they finished at locked all my belongings in the truck. The driver then started to fill out the paperwork and said to me I had more stuff and quoted me $5280. Told him I did not have that and he drooped the total cost to $4000. and Increase of $1245. I was stuck because I was leaving On 11/5 to go to Texas. On 11/07 I got a phone call from Nancy from Most Valuable Movers asking me if I was ready for my furniture and that they were ready to leave for Texas. I arrived in Texas on 11/09/14. I was told It would take a week to get to Texas which would put them there on 11th. My family and I had to sleep On air mattress and eat out. On the 10th I made a call to Most Valuable Movers and inquired the estimate time my furniture be there on the 11th. the dispatch said that the furniture is leaving that day. I told him that Nancy told me it was leaving on the 7th, He told me she was wrong. I then asked when he thinks it would be here and he told me it would take 3 days to get there. The dispatch gave me the drivers name and number  and said call him in a couple of days. The Driver name is Dan, I called Dan on the 11th and asked him what time he be here. He told me that he won't be in Texas till the Sat the 15th. I did not hear from the driver Dan on Sat. I called and called him and was not able to reach him. I decide to call Dispatch and they were able to get the driver and told me he will not be there till Monday the 17th. On Monday I received a call from the driver's wife (Christi) and was told they had to go to Huston and make another pick up and will not be there till Tuesday the 18th. On Tuesday I got another call from Christi saying there some issues and will not be there till the 19th. Now on the morning of the 19th I called both company and complained that we have been waiting and for over two weeks and had to wear the same clothes over and over and sleep on air mattresses. they told me they would look into it and will call me back.  Well they never did, that morning I received another call the the Christi and she asked me if I want the good new or the bad news, she started to laugh and told me they will be there on the 20th in the morning and she laughed.   On the 20th the drive did arrive and started unloading my stuff, there were extensive damage, Boxes crushed, dining room table chair broken, dining room table scratched, Queen size bed corner ripen and a tear in mattress box spring, small flat screen TV cracked. and glasses, pictures broke and much more. I took pictures of everything. As I unpacked I notice I am missing several boxes. I called the company and they referred me to put in a claim to CSI claim service. and make a claim. I feel I was taken and robbed.    .

Service cost: $4000

Most Valuable Movers were contracted to us by American National Van Lines and I would NEVER recommend either of their moving services! The Most Valuable Movers arrived late, hit our neighbors car with the moving truck, had us jump start the moving truck when their battery died (after we suggested they turn off their headlights and they did not), were over a month late in delivering our belongings and then damaged the majority of our furniture and boxes. There was over $800 worth of damage, the only consented to repay about $200 after multiple claims disputes. Once we signed the claim dispute it said in writing that we would receive a check from them within 45 days. It has been well over 45 days and we still have not received our claims check. Throughout the entire process there was no communication, we tried to call and would get no answer. At one point they even told us that our truck was on the way to us, 3 days later we still had not heard anything from the truck driver or company so we called again and they said that they must have mistaken our move with someone else's because our belongings were still in their warehouse in New Jersey! Unbelievably horrible service!! .

Service cost: $6000

PLEASE! AND I REPEAT PLEASE DO NOT USE THIS COMPANY NEEDS TO BE SHUT DOWN! What a nightmare! This was my first experience of using a moving company and last! NEVER AGAIN! I would not give them 1 star!! THEY NEED TO BE SHUT DOWN! Federal Relocation Services set us up with this company and should be ashamed of themselves. They are very careless company when our stuff arrived 2 weeks later than expected things were damaged and missing. Hidden charges that were not addressed on original contract. Complaints need to be filed with the better business bureau on this company and it needs to be SHUT down!

Service cost: $4500

Most Valuable Movers, INC 134 N. 10 St. Kenilworth, NJ 07033 and Most Valuable Movers 340 South Stiles Street Linden NJ 07036 are not a moving company anyone should do business with. We were originally given a price of $1,696.95. This price was based on a software the sales person (Kyle) used. Kyle told me the price would go down after the truck was weighed because I did not have any appliances. Every step of the process from the point of sale until we received our broken, damaged, and missing furniture and boxes was misleading. They were late by a couple days to pick up. They repacked our belongings after we spent a lot of time packing properly and charged us $400.00 for packing. We already bought moving boxes and padding for boxes. They stated we went over the weight and charged us another $600.00. They never weighed the furniture as they stated they would. Frank one of the managers I spoke with was going to get me a discount. That never happened! They don't tell you how many subcontractors your furniture will be changing hands with. The police pulled the drivers over and made them park the vehicle because of a broken head light. Boxes and Furniture were missing and a lot damaged. At the point of sale they told us everything is insured up to $15,750.00 full value protection. If you you don't take pictures of your belongings or have a receipt of purchase it is not insured. And it is only insured 60% of the weight of the furniture. They never weighed the furniture. I was missing the legs to my dining room table. The set cost me $1,000.00 and was brand new so I had a receipt and pictures but only was allowed reimbursment of $90.00 from their Insurance company (CSI) for everything. And I had a few pictures. The damage to all my furniture and missing products was about $2000.00.

Service cost: $2696

My question is why is this company still in business? My experience with Valuable Movers is horrible. The movers damaged the wall in my apartment while removing the furniture. I got 3 estimates for the wall as they requested but they never reimburse me for the damage. Almost every piece of furniture has some damage and all that they agreed to compensate me is $175.00. This was since Sept 14, 2016. After signing the Release Form in Dec 2016 I called the company at least 10 times re the $175.00. I was told on 3/10 that the check will be mailed to me. Now it is July 13, 2017 & I am still waiting. A few days ago I spoke to a rep. who told me she would check to find out why the delay in sending the check & she would call me back. I never received a call back. I will be filing a complaint about Most valuable Movers to all the regulatory
agencies in NJ.

Move size: 2 Bedroom Home Service cost: $3812