Chad Moving LLC

DO NOT USE THIS MOVING COMPANY! There are so many stories of devastation (just research them) across this nation and for some reason this company gets away with this!!

I am not going to go into details about what has happened to my family but I will say that we lost all our belongings because Chad Moving held our belongings for ransom and will not deliver until we pay over $4000 for our stuff.

We are close to 60 years old and both unemployed so there is no way we can come up with that kind of money.

When I called and told "John" we wanted our stuff moved he told me they didn't have it, it was in Cleveland Ohio and I asked for the address and he told me "you give me $650 and I'll tell you where your stuff is."

I am sitting here with no furniture, bedding, clothes, shoes, our beloved pictures of our family, loved ones, and those that have died and pasted on. Our life is held ransom so Chad Moving can get rich from innocent people like me and my husband and many many more victims! Where are our rights? Who protects us from companies like this??

To my surprise Home Adviser is promoting this company on their site! Shame on them! What other companies are they promoting that steal your money, steal your past, steal your future!

We need help with shutting down CHAD MOVING FROM NEW JERSEY!

Service cost: $4783

When I called the company, they quoted me moving from PA to OK would be around $1,800.  The actual cost ended up being $3,000 and since I was now unemployed and moving in with my brother, the one month free storage that they offered was beneficial to my circumstances.  They wanted there money half up front and the other half when it was delivered.  The end of the second week that my items were in storage, they called me and told me that the truck was loaded and ready to be delivered to Oklahoma.  I told that that they said it was supposed to be a month free storage and they said that it is actually 3 weeks storage and the last week is used to transport my items in an 18 wheeler truck.  I moved on August 3rd and my items were delivered today, which was 3 weeks later.
I then had to try to locate a storage facility that would allowan 18 wheeler truck and was able to locate one at the last minute.  The storage unit was located by the gate and was a corner unit so they didn't even have to walk down the isles.  They would be able to pull in and park next to the storage unit.  When the driver came, he insisted that he will not be able to pull in, even though when you look at the gate, he had extra room on both sides and could manuver his truck easily.  He said that since he could not pull the truck in, I would have to pay an additional $75.00 for them to walk from the gate to my storage unit.  It was very obvious to my brother and I that he was just trying to make more money.  He contacted the office and I spoke to the man and the money went from $75.00 to $40.00.  I ended up paying the $40 dollars out of frustration in dealing with this company, which I will NOT recommend to anyone.

Service cost: $3040

Whatever you do, do NOT give this company your business. I was contacted by Jessica (representative) and gave her a detailed account of all my belongings that I needed moved from New York to Tennessee. I was quoted a price and guaranteed a delivery date of June 26-29 in TN. I was told I would receive a phone call within 1 hour for my items to be picked up and 24 hours for my items to be delivered. I arranged for my items to be picked up on Saturday June 20. The movers called me 20 minutes before they arrived at my house. Once they got there, they did a "walkthrough" to show me how much space I paid for in the truck. Long story short, my items that I detailed to Jessica were conveniently not within the amount of space, and I was told I needed to pay $340 more, which I refused. I ended up having to leave some items behind. To top it off, the guy charged me $15 for "tape," and $40 to wrap my television, which were detailed as included in my contract. When I argued that this was supposed to be covered, he started yelling at me and told me I would have to pay them if my items were damaged. Because I was alone and very intimated by the 3 men, I didn't object further. Once they were done, the guy forced me to give them all a tip and refused to leave until I did. It was a horrifying experience for a single woman. Needless to say, I was glad that part was over.

Fast forward to June 29, the last day I was guaranteed to receive my items. Because I knew I was due a phone call 24 hours before delivery, I called the number I had for Jessica to find out what was going on. The number was not working. I then had to search all over the Internet to find the alternate 201 number. When I called, Jessica gave me the number for "John" the manager. I called him, and he immediately began to berate me for calling when it was still "within the delivery time." He then told me he legally had 21 days to get me my items. I told him that I was already in TN with basically nothing, as all of my belongings were on the truck. He told me that it was not his problem that I did not bring things I needed with me, and that there was nothing he could do unless I wanted to pay $1600-2000 to have my items placed on a truck to me immediately. I asked him when I could expect my items, and he said "next week." I asked him if he could give me a timeframe and he began to yell at me and tell me that his truck had broken down and they were waiting on a part to fix it. At this point I was furious. I asked him why they did not contact me if there was an issue with the truck and a subsequent 10 DAY DELAY for my items to be delivered to me. He told me he would "look into it." I became very upset and concerned for my items, and I told him I did not think it was fair that I pay the price I was originally quoted for having my items delivered within the date I was guaranteed. He then became extremely rude again and threaded to leave my items in Jersey City for me to pick up myself. Again, I felt extremely bullied by another person from this company and at their mercy, since they now had all of my belongings. I asked him to please contact me as soon as they were out on the road again so I would know my stuff was safe. Today is Friday, July 3, and I have yet to hear back from anyone, no one is returning my calls, and I still do not have any idea where my stuff is. I reviewed my contract from the pickup, and it clearly states I will have my items within 7-14 days of June 20, 2015. I just hope and pray I actually receive my items and they are in the condition they were when they left me. Please, PLEASE DO NOT GIVE THIS COMPANY ANY BUSINESS!!

Service cost: $1100

I can’t stress enough, do not make business with this company. They give you one price over the phone and then the driver provides a duplicate price once they pick up the goods (no documentation).  If you try to reach the Manager (Sasha), he never calls back and you can barely understand what he is saying.  The main office doesn’t want to hear and refers you back to the same ghost manager.  This is frustrating and borderline illegal. You DO NOT need this especially when you are moving.  .

Service cost: $2000

This company has should not be operating, DOT website says "Out of Service"

Save yourself and your family stress and worry, do not hire this company.

Lied to about everything: Price, number of movers, time for delivery, where the truck was in route to delivery. They avoided our phone calls, we had to call from different phones to get them to answer us.

Sales guys, Mitch and Alex, quoted to move a 3 bedroom house from NY to SC $2150, ended up costing $3900 plus $160 in tips.

Told it would take 7 days to deliver, took 11. Promised by Mitch and by the owner they would pickup on Saturday and deliver the following Saturday, this was imperative as we work from home and need our belongings for Monday morning. Our delivery did not come until Wedneday afternoon, 11 days after pickup for a 12 hour drive.

I asked them upon hiring if they used their employees for the movers and was told "yes" they do not hire out or subcontract. This was another lie. The 3 movers they had for unloading were hired off of Craigslist. After the unload the driver tried to stiff the craigslist movers. The only good thing about our move was the three craigslist movers, I tipped them well because they worked their [EDIT] off while the driver did nothig. The driver also insisted upon arrival that we pay him upfront before they unloaded our belongings.

Many of our belonings were damaged during the shipment.

There is not one good thing I can say about this company. Dishonest, untrustworthy company.

Service cost: $4060

The salesman was deceptive in representing the quote as including full and final charges, insisting that they "include blankets for wrapping items free of charge" and that their trucks fit in car garages housed under apartment buildings without any problem (though without specifying a clearance height). On move day, the truck was much too large to bring into the garage. They charged an additional $300 fee for additional carry distance as a result, even though this was a 1-bedroom apartment with relatively few items. I would have preferred to carry them to the truck myself. They failed to mention that, while blankets are free, there were additional fees for exorbitantly-priced wrapping materials. In total, the final cost was over 160% of the amount quoted, and the movers who picked up the furniture further insisted on receiving a tip. The salesman also claimed all workers had 5 years' experience with the company, though the assistant clearly did not have moving experience. Finally, when I received my relatively limited number of items, 3 pieces of furniture had fairly significant damage and 2 were effectively ruined due to the aesthetic damage. I now need to file an insurance claim with their provider (takes up to 5 months for reimbursement), and I have little confidence that I will be reimbursed a fair amount, if at all.

Service cost: $1850

I decided to move from New York to Florida. It was my first time moving and I was a bit apprehensive with who to go with. I am so happy that I chose Chad Moving, they were very professional and courteous guys. All my stuff arrived in a timely fashion and in the same condition. The sales team was very accommodating and was there to answer all of my questions. I was really surprised to see how knowledgeable they were about things I never thought about.

Overall I would recommend Chad Moving to anyone who wants a reliable job done.

Service cost: $2280