Milestone Relocation Solutions

I would give this company an A . The gentleman who helped me on the phone was very polite and helpful with all of the options, pricing, and services that the company offered. The movers called prior to their arrival, as promised, and showed up exactly on time. They came with all the proper equipment, and moved everything out in a timely manner. They expertly dissassembled and reassembled all of the items where it was required. My items were packed neatly and arrived in my new home without so much as a scratch. The movers were very polite to my wife, and to conclude the transaction, they were very knowledgeable with the paperwork. I highly recommend this company to anyone considering a move in the DC area.

Service cost: $375

I used Milestone Reloction Solutions to move (my son's) a fourth floor apartment into storage with NO elevator.  Not one time did I hear a complaint.  They were very professional, worked very hard and were courteous, and very careful the entire time. They did not stop until the job was complete.  Mr. Prouty worked with me to give me the best price possible. We recently moved our house from VA to TX and used a different company and the service did not compare to Milestone.  I only wish I had found them for that move first.  They did a better job than the big name movers that I used for the cross country move.  I will definately use them in the future if I have a moving need.

Service cost: $285

After pricing several other moving companies we were referred to Milestone by a friend.  Their estimate came in way below the competition and at first I was skeptical.
On moving day the guys were about an hour late but after talking to them we realized they had a truck breakdown and needed to scramble to get a second truck.  They made up the time because they brought 2 trucks instead of 1 and it made the packing and transport quicker.
The movers were great; friendly, professional and speedy.  At the end of the day and after everything was done they sat down with me and reviewed everything to ensure satisfaction.  The final price was exactly what was estimated and no suprises.
I would definitely recommend Milestone to a friend.

Service cost: $1300

Definitely happy that I decided to use Milestone. The initial assessment that was done with Richard Gordon was great; he was very polite and thorough in explaining the process and costs. The movers arrived within the expected timeframe and got straight to work. My reservation was for two movers/three hours of work. It took about 4.5 hours for them to move my furniture from my 1st floor one bedroom apartment to my 3rd floor one bedroom apartment that was located about 5 minutes away. What's with the extra 1.5 hrs you might ask?? Well my new apartment is located on the 3rd floor. The building does not have a loading dock and has only 1 elevator that can fit a total of 2 adults at a time. The stair case is also slightly narrow SO this meant that everything that was not a chair, a box, or a bin had to be carried upstairs. I do have to mention I had several heavy typical pieces of furniture including an elliptical. With that being said, the movers definitely did the best they could without complaining and my furniture arrived with (understandably) only a few scratches here and there. Take a chance and go with Milestone Relocation Services.

Service cost: $500

I had a 2-4 arrival time. Although they didn't show until 4:45 they were courteous enough to call me around 2:45 and let me know they would be late which allowed me to get more things done. I moved from a 3rd floor (elevator building) apartment to a 4th floor walk-up apartment. I had moved a lot of my things early in the day and had 3-4 boxes, a bed, and a dresser. The move had a small hiccup considering I was moving to Center City. The truck was really big for such a small number of items (I was told it was due to such a large move earlier in the day) and the truck wasn't able to be parked long on the street as buses couldn't get by. After about 45 minutes a manager showed up to assist and all of my belongings were inside and up to my 4th floor apartment in about an hour. They were nice enough to not charge me for the time that no work could get done and they busted their butts to get everything up the 50 steps! .

Service cost: $260

I have used this company three times in the past and am about to use them again.  I have furniture for a studio, so these weren't huge moves.  They have done a wonderful job every time.  I've recommended them to friends and they've always had a wonderful experience as well.  They wrap everything for you and don't nickle and dime for those "extras".  The price you think you're getting is what you really get.  Honestly, you cannot go wrong with this company!

Service cost: $200

TERRIBLE!  STAY AWAY!The guys arrived in a Budget rental truck. Late.  Very unprofessional.  They spent much time moving slowly, taking smoking breaks, etc.  Even discarded cigarettes and dirty rags on my drivewayThey broke several items -- and lied about it (though fortunately I have photos which I will use in a small claims action).They  also broke a tree.They insisted on payment, but would not give me a copy of the papers I signed -- on which I wrote "CONTEST CHARGES", "DAMAGE" etc.  They asked me to sign a waiver, which I would not.  I have asked repeatedly for a copy of those papers, which they refuse to respond to, but again, fortunately, I thought to take photos of them.They would not initially respond to my phone calls or emails -- until I disputed the charges and threatened to sue them.  Then I received emails from the anonymous "claims department", telling me I could not speak to a person and had to follow their "process."  Still ignoring my requests, they then informed me that since I disputed the charges,  they would not accept my claim or discuss it with me.  DO NOT USE THESE GUYS, ad if you are foolish enough to do so (as I was), make sure you take lots of photos and use your most consumer friendly credit card.   Oh, and by the way: their "special", after added charges, is effectively the same price as their "regular" charges.  I wouldn't use these guys if they were FREE!

Service cost: $1100

We have used Milestone before and had no problems with our first experience with them, so we thought, hey let's use them again! Our intuition and past experience was spot on.  This last move was an easy and quick one, but Milestone did a great job working hard the entire 3 hours it took and all of our personal belongings arrived at the new residence in excellent condition. We couldn't be more pleased with the company.  Definitely will recommend and use them again!  Thanks Milestone!

Service cost: $336

Do not use milestone relocation services! The movers were rude, wasted time, did not bring a large enough truck causing us to move half the stuff ourselves and I am disabled,

Told them to have a manager /supervisor call me ASAP and left 7 messages with no reply back. These two guys damaged 2 leather pieces and scratched multiple others while speaking in Spanish and laughing.
This was the worst and most unprofessional move I have ever experienced causing damage and causing someone who physically could not handle "finishing" the job they were hired for to have move almost half of what they left on my own.
They lie on quotes, promises, help has no respect, they damage your stuff and don't expect their useless superiors to give a damn or be available to help you!

Service cost: $320

What a rip off.  Came a few minutes late.  Movers move VERY SLOWLY.  They seem unmotivated and lazy, moving one item (lamp, 5 x 10 CD box, lamp shade, etc.)at a time.  The guys were disorganized and intellectually limited.  They arranged the furniture haphazardly in a 26 ft. truck, and could not fit all the stuff that are in a 12x12 storage room.  They picked all the light stuff and left heavy stuff like TVs, lamps, books, shelves, claiming that they cannot fit anymore into the truck. They were sneaky and covered up stuff under the tarp and put them in the corner of the room. In short,we ended up having to move the rest of the heavy stuff ourselves and even had to unload the stuff ourselves.   
DO NOT USE THE SERVICE.  These people are unprofessional and unethical.  They take advantage of the fact that most people don't have to utilize movers that often so they don't need to keep the customer satisfied !!
WHAT A NIGHTMARE !!

Service cost: $960

We moved across town in Charlotte, NC. Our experience was excellent, with attention to detail. We needed to push our date back by a few weeks and that was handled with ease. Our 3-man crew showed up on-time. After a brief overview of the house and it's contents, they went right to work wrapping furniture with protective blankets. They were very careful not to scuff the walls (very difficult in a 3-level condo.) The truck was organized and loaded without any input necessary from us. The move from our 1,800 sf 3 br condo was accomplished in one trip and within the estimated 6 hours. Unloading went even quicker, but with just as mouch care. Again, no scuff marks on the walls, and no furniture nicks.  They made moving as easy as possible. Much thanks to Richard and his folks at Milestone Relocation Services. Highly recommended!  .

Service cost: $975