Long Distance Movers Inc.

Big mistake hiring this firm. In short: Called them over 3 months in advance of the move. They made up a contract with a two day window for pickup. Called the week previous to the move to see if they could nail down which day they would pick up and find that they wont be able to make pickup as expected, they now wanted a two WEEK window. Already had the plane ticket and commitments, this wasn't going to work. This is NOT a moving company, you contract with them and they find a moving company to move you. They failed. I rented a U-Haul and drove 1500 miles. I suggest you do the same or at least cut out this middleman and find a real moving company.

Move size: 1 Bedroom Home Service cost: $2300

They are just brokers who hire the worst sub contractors for the move. Do not consider them as your LAST OPTION too!! Its a company run by cheaters and liars of the highest order. They lost our costliest box containing XBOX and other gadgets and the collection of our favorite books. We were worried about the movement of these items and the helper guys kept reassuring us that it will be fine but eventually they lost just this box and all other less important stuff came through. The moving process was a pain as we had to call the customer care repeatedly for our issues. The Scheduled dates of pickup were changed 4 times according to their convenience when we had actually planned to move the stuff well ahead of our departure. Our Coffee table came all broken with detached racks and screws (lost) , the mattress is stained to an unclean-able amount and the couch has scratches here and there.

As if this wasn't enough the guy who came to drop off the items was rude and very unprofessional .We told him about the missing box and he wasn't ready to acknowledge it and kept telling that we are lying about the missing items. The moving company and sub contractor kept playing the blame game and now they wont even reimburse us a decent amount for the stuff worth 700+ . The insurance clauses explained to us were completely different than the ones they are ready to accept. We were told that anything packed by the movers would be reimbursed at its original price but now they are disagreeing to that very statement and are not ready to entertain the claims.

Move size: 1 Bedroom Home Service cost: $3300

LAWSUIT PENDING!! THIS PLACE NEEDS TO BE SHUT DOWN!! THIS IS THE MOST FRAUDULENT COMPANY, FULL OF EXTORTIONISTS! I have on recording the driver admitting that we had the money but because people were outside (we live in an urban neighborhood, sorry) he became afraid and decided to leave. He told his boss he waited over an hour. He only waited 30 minutes and left within the hour. Upon speaking with the driver and dispatch, the driver admitted to never asking the name of the person on order. He also admitted to being scared of waiting and said someone offered him drugs?!! Driver then called me a crackhead! They are charging us the initial balance which was 662.37 storage fee of 200 plus a redelivery fee of another 200! Why when driver left because HE WAS SCARED! This company is a big fraudulent scam who tries to extort people out of there money and then blame them for the negligence of their drivers who are apparently afraid of coming into urban neighborhoods! Currently filing a civil lawsuit! I give this place 0 stars. I'm surprised their still in business running this scam on hardworking men and women who don't mind paying to get our property back. I've filed 2 complaints with the BBB and also a complaint with the DOT. Anybody leaving good reviews is obviously being paid or reps from the company are writing them theirselves to cover up the FRAUDULENCE of this place.

Move size: 2 Bedroom Home Service cost: $1850

This crooked "moving" business is a broker! They are not the ones moving your stuff! I hope that people read this before hiring them.They ended up contracting out AMPM Moving LLC out of St Louis, MO. I thought it was Long Distance Movers that would be showing up but it was AMPM and that is when I was told that Long distance is a broker. I had no choice but to use them at that point because I had to be in Omaha that next week. I was also told by Todd that it wouldn't be a problem for my stuff to be delivered on October the 2nd or 3rd. It is now October the 12th and I was just told by AMPM that my stuff should be here tomorrow the 13th. Long Distance Movers quoted me 3059.42 total on my move. I paid them 1200 down on it and was totally prepared to pay AMPM the 1859.42 difference. Now AMPM is telling me that I owe 4273.53 total so they are wanting to charge me another 1214.11 on top of what I was prepared for.Todd also told me that I would be able to use my credit card for the entire move and AMPM is informed me that they do not take cards.I feel like I did not get any near that service that I paid Long Distance Movers for ($1200 I paid them again by the way). I truly pray that people read these reviews before hiring this scam of a company because they are really good at telling you what you want to hear.

Move size: 1 Bedroom Home Service cost: $1200

I used Long Distance Movers the end of 2017 to contract move 48 boxes of furnishings from Oregon to Florida. $2200 price was fair mid-range quote (always avoid low-ball bids!).

Without advance knowledge of their selected service provider in Oregon I could do no research on that service. Pickup started great but cross-country delivery resulted in disappearance of two heavy boxes of stereo equipment worth $3600, with lame excuses and absolutely no follow-up by shipper. Their claims process was incompetent and I’m screwed on losses. If you cannot absolutely prove your loss, your loss. Damaged pieces are at least evidence, so take good inventory notes as best you can. Photos of contents are good.

Overall, LDM was not responsible for losses but neither did they give me support after the fact or even chance to investigate contracted providers in advance. This is an industry fraught with unscrupulous dealings, no regulation, and little legal recourse. Spend the money and get it done right with reputable services.

Move size: 2 Bedroom Home Service cost: $2200

Be careful when you talk to a broker and they quote you an "estimate". I talked to a Lady in Florida almost 2 hours and she was a talker. She didn't listen to all I said. Never Never hire anyone who doesn't come out and price for you. They use second and third parties to do the job and the price goes up. Mine doubled plus. I really didn't have a lot of big items, more boxes, for I had down sized 2 x in the past 4 years. I was then given another broker to take over (paying 2 now ) The company they sent to pick up was very hard to deal with . I will say the guys were OK but their boss was horrible. Slow very slow. Worst experience dealing with these companies than I have ever experienced. Said it would be a week to deliver and showed up 9 days later with no contact. Communication was horrible. I had to make calls and get put off. The biggest complaint of mine is the lies they tell you and the cost was ridiculous . Please please don't be scammed by this company. Very disappointed and broke now. Thanks to their Scam.

Move size: 1 Bedroom Home Service cost: $7446

Giving this lying, low-life company a one star is a better rating then they deserve.
If they do answer your calls, they will lie to you about pickup and delivery. They hold your belongings hostage.

Worse than that, you will sign a contract with them agreeing to a price, then when the movers come, they will up-charge you. Personally, this up-charge was over 1,000 dollars.

They are cowards and liars, and should be out of business.

Move size: 3 Bedroom Home Service cost: $3000

Hired a broker who hired One Way Van Lines. Picked up my stuff in Pittsburgh PA on 08/10/2018, delivery to California was set for 09/08/2018..today is 10/03/2018 and still NO stuff. They told me it was "estimated" to come last week, no calls. The movers nor the broker will call me back.
They told me on the phone "they do not like to get involved"..did I hire them to be involved?

I have been living out of a suitcase with a 20 month old baby for 54 days now.

Move size: 2 Bedroom Home Service cost: $3800

If you would like to get scammed for a higher quote and unethical movers please call Long distance movers! Originally my fiance and I already booked a separate mover and when Greg from Long Distance called us back we informed him that his quote was too high and we decided to go with another mover. So Greg decided to use scare tactics to inform us that the movers we were initially using was actually in named something different in the past and they just rename themselves whenever their reviews become subpar. So in essence Greg was defaming another company. Ignorant to the industry, we believed him. We also mentioned to him the other movers we were using can do a large item deposal. in which he claimed our movers can as well. Forfeited our deposit and went with long distance movers. My advice to anyone and everyone moving is to lookup the company on the department of transportation website. If your movers are not registered in your state they outsource your job to another company. So all of these good reviews here is actually a facade. It is russian roulette about who you end up with. In my experience I ended up with Cobra Van Lines. He claimed in the morning of our move that he received a call the day before canceling our order. Um. No. Long distance movers called us to confirm and we said "No we did not say so". The mover comes in aggravated and mad because "he just flew in." Well, it is not my problem that his company was disorganized. I offered him coffee just so that he can pump up for our order. In the beginning of the order, I showed him where all the items were (parked on two sides of the kitchen wall and mentioned to him about the bed deposal). He acknowledged everything and asked us to sign the paperwork. Also, we paid him extra tip to dispose the bed. In the middle of the move, without notifying he was leaving - he left. He left behind half of our inventory. HALF. It was not that hard. Everything was parked by the wall. When we called back Long Distance, I was told by management that they cannot do anything about it. Great, he literally left and I immediately called. I was told by management my voice recording would be replayed to see if Greg ever promised about the bed deposal within 48hrs. It has been a month. She also went back and forth with me regarding items on the list that was not delivered. In the end I had to say we can go on all day about he said she said but on the list my vacuum cleaner, my boxes, my lamp, and a large picture frame was not loaded and that is the reality of the situation. They delivered the items today and my glassware is all damaged and I am missing a box that had my coffee maker, water boiler, toaster oven, and other misc kitchenware. IF YOU WOULD LIKE TO BE SCARED INTO PAYING FOR A HIGHER FEE WITH AN UNETHICAL COMPANY PLEASE FEEL FREE TO GO WITH LONG DISTANCE! IF YOU WOULD LIKE POOR CUSTOMER SERVICE PLEASE GO TO LONG DISTANCE! IF YOU WOULD LIKE TO SPEAK WITH SALES WHO LIES ABOUT OTHER COMPANIES GO TO LONG DISTANCE. IF YOU WOULD LIKE HALF OF YOUR INVENTORY FORGOTTEN AND MYSTERIOUSLY MISSING GO TO LONG DISTANCE. IF YOU WOULD LIKE TO HEAR SNAPPY CUSTOMER SERVICE REPS AHEM NANCY PARELLA GO TO LONG DISTANCE. If you do decide to go to long distance do not book with GREG.

If anyone wants to file a claim the website to do so is:

https://nccdb.fmcsa.dot.gov/NCCDB/ComplaintEntry.aspx?choice=CONSUMER

EDIT: I was just contacted by Annie regarding taking my post down for $400. If you see any bad reviews that just gets taken down it is either they tried to file with Google review or Yelp to have it removed or they paid off the client. She even emailed me saying I have tried everything to rectify the situation so you should remove your review. This is after I denied her $400 offer to remove my review.

Move size: 1 Bedroom Home Service cost: $1800

This company is an absolute scam do not use. I wish I could scream it from the mountain tops. They charged me thousands to move my furniture for a long distance move, then when the movers got there, they claimed that they couldn’t fit any of it in the truck and it would be thousands more to move it all. Even though I already paid over $2,100. They were completely unwilling to work with me and even ignored my calls and emails for days. I never got a response on any of my voicemails or anything until I called from a different phone number. DO NOT USE.

Move size: 1 Bedroom Home Service cost: $3300