Levic Van Lines

FORTUNATELY, MY REVIEW IS BASED UPON WHAT COULD HAVE BEEN. WE ARE DEALING WITH A MOVE COSTING MORE THAN $10,000.00

WE WERE NEGOTIATING THE EXACT DETAILS OF THEIR RESPONSIBILITIES RIGHT UP TO ONE WEEK PRIOR TO OUR PICKUP.

MAINLY, BECAUSE THEY REFUSED TO PUT THEIR ORAL PROMISES INTO WRITING.

THEY REFUSED TO COMPLETE THE DETAILS OF THE ESTIMATE (PAYMENT SCHEDULE; LOGISTICS; ETC.) WITHOUT MY PAYMENT OF THE DEPOSIT.

I FINALLY DID PAY THE DEPOSIT AND NEVER HEARD FROM THEM AGAIN. I CALLED MY REPRESENTATIVE DIRECTLY, FOR 3 DAYS, WITHOUT AN ANSWER.

I THEN CALLED THE CORPORATE NUMBER, AND WENT THRU ALL 4 PROMPTS,WITHOUT ANYBODY EVER PICKING UP.

IMAGINE IF I HAD ALREADY GIVEN THEM MY HOUSEHOLD GOODS AND HAD A PROBLEM? THEY WERE UNREACHABLE FOR 2 1/2 DAYS.

THEY ADMITTED THAT THEIR PHONE SYSTEM WAS INADEQUATE TO MEET THE MANY CONSUMER DEMANDS THAT WERE COMING IN.

OBVIOUSLY,I BECAME VERY SKEPTICAL OF THEIR PERFORMANCE ABILITIES.

WITH LESS THAN 1 WEEK LEFT, BEFORE MY REQUIRED PICKUP, I DID THE PRUDENT THING AND WENT OUT AND HIRED ANOTHER SHIPPER.

DUE TO THE SHORT WINDOW, I PAID A PREMIUM PRICE TO GET THEM, IN ORDER TO IMPROVE MY ODDS OF HAVING A SUCCESSFUL MOVE.

I FEEL VERY FORTUNATE TO HAVE DISCOVERED THEIR SHORTCOMINGS, AND MAKE THE NECESSARY ADJUSTMENT. DESPITE THE FACT THAT i HAD TO PAY MORE THAN A 10% PREMIUM.

This serves to confirm that I cancelled the subject estimate,never signed the estimate and am now demanding a refund of my initial deposit payment of $700.00.

This cancellation was submitted in writing more than 72 hours prior to scheduled pick-up date (12/11).

They refused to return my calls since Friday morning. All they wanted me to do was "Sign the email"!

Without any consideration of my concerns.

I am disputing the payment since the transaction DOES NOT correspond to the terms indicated in their your estimate, other various written communications and their failure to commit to putting their serious oral promises into writing.

Move size: 3 Bedroom Home Service cost: $10182

I hired these movers for a move from MA to VA. They called and asked me to change my reservation to 3 days later than I had booked them for (2 days before the scheduled move). I agreed. I was charged $900 over the estimate and didn’t receive my belongings for 4 days. Upon receiving my belongings I noticed a few things missing which I brought to the attention of the crew. An empty 5 gallon water jug containing over $700 in change and a box containing my iPad, vitamins, supplements and other various items. I attempted to contact the company via email and text several times. Surprise!!! No response. If you value your belongings and care about money, DO NOT HIRE THIS COMPANY!! I still tipped both loading and unloading crews pretty well $150 to each crew.

Move size: 2 Bedroom Home Service cost: $3000

Sister scheduled 1 month out and had to leave 300.00 deposit. We were both arriving to DE- estate move. They never called but sister called and am they stated truck broke down. Sister lost 5 days of work and airfare as well as my own time and expense being away from home. She has tried to get deposit back but no response as others have stated. If I had read these reviews I would not have allowed this to happen so please take the 1 star reviews seriously, saving yourself time and money. I am retired military and never in the history of moving have heard such a thing. I do not know why they are still in business and allowed to scam . Sister will be reporting them to FTC.

Move size: Partial Move Service cost: $1400

I went over all my details and needs for the move. I had never scheduled a long distance move before and thought the deposit standard. He assured me they would be able to pickup on the day I requested. I was flying into Delaware to meet the movers. I was told I would be contacted the day prior to pickup for exact time. I was never contacted but when called them customer service said she was just trying to call me on other line. Then she proceeded to tell me it would be late afternoon or evening or possibly the next day prior to my scheduled day when they would arrive for pickup. I told her I was flying out the next day and she said they tried to tell people in those circumstances to schedule extra days. Huh? They did not and even said it would not be a problem. I still held hope and thought she was exeragerratung the problem. It could not be happening to me. I called them next morning and she said the truck had mechanical problems and could not arrive until the following day. I said this was unacceptable and she said they would cancel. I had had hope because yesterday she told me they would know more at 3:00 pm and possibly he would arrive then. She never told me there was mechanical trouble yesterday.

I told her I wanted my deposit back. She said I should have canceled yesterday when she told me. Huh? I was in state of shock yesterday. She said she was the manager. She said she would talk to the owner and call me back. So far nothing.

Move size: Partial Move Service cost: $1400

Never ever go with this company . They were a horrible experience to us .

Sales girl Amy was very telling us that they will deliver everything right after we pick your items . They were 4 days late picking our stuff from California to Austin . After they picked out stuff they threw them in a warehouse for almost a month stating that no one else is headed to Texas and they are waiting to get some some people move my route . After 30 days that they brought out stuff the following items were broken.

Two 27 and 24 inch motors

Laptop was scratched

And entire boxes of dishes were broken

Move size: 2 Bedroom Home Service cost: $2000

My husband I hired this company to move our belongings for Atlanta to Pittsburgh. They were a day late. The movers that arrived had no idea they were also packing for us, and had to run to buy supplies. Half way through the packing and loading, one of the men became ill and left, so my husband and I had to pack and load our belongings. Not to mention, Gabby totally misquoted us and the price was double. We also are being charged $1K when we packed about half of the items ourselves. It has been a week, and we cannot get a hold of anyone to see where our belongs are. No one will answer any texts or calls. My husband has been calling every number he has. We are about to call the police and report our belongings stolen. Do not use this company.

Move size: 2 Bedroom Home Service cost: $5000

I have been trying to schedule a drop off date for 3 weeks. No one has ever called me back after leaving multiple voicemails, even sending a few emails. They are going to start charging me for renting out storage space soon, but I do not need it. I have been told twice now, while on the phone with a representative, that a manager would call me back and that has not happened.

The men who actually packed my items were great, which is the only reason they get two stars instead of one.

I’m incredibly exasperated with this company and would recommend that everyone avoid it.

Move size: 2 Bedroom Home Service cost: $5500