JK Moving Services

My experience started back in October going out getting Bids on different moving companies. From the time the salesman came and introduced himself, and we chose JK. From the time the crew came to pack us up, till the crews brought our belongings to our new home, everything was always on point, GREAT communications between moving team and office,Professional Polite, Courteous, Respectful, and best of all, ON TIME. I would recommend them to all my family and friends, GREAT JOB JK MOVING SERVICES, I see where all the NICE ACCOLADES FROM, MBW 12-15-2018.

Move size: 3 Bedroom Home Service cost: $40000

Horrible experience and would never use again. Fairly large move to new house, they broke multiple items to include a very expensive lamp $500+,,put in claim only to have it rejected after the movers promised I would be reimbursed. They do not present you with the option to buy coverage until after the move is complete. The box to select it was already "prechecked" for me. I did not have an option to select any coverage. The moving lead mentioned to put in writing that the lamp broke and obviously acknowledged that it was their mistake. I appealed the claim decision and they still refused to pay. A reputable and honest business would have at least done something partial refund or anything. They refused to reimburse even 1 cent. I would not recommend. I hope the $500 they get to keep is worth ruining their reputation and all the negative reviews.

Move size: 4+ Bedroom Home Service cost: $11000

Two days ago JK Movers arrived on time at our condo in Old Town, Alexandria. The three men started to work immediately. They worked non-stop all day. Not only were they very polite and careful with our possessions, they were incredibly honest. My husband had, a few days earlier, accidentally dropped a jar full of collectors’ gold and silver coins onto the bedroom floor; we thought we had picked them all up and returned them to the jar. Apparently we had missed an entire handful that had rolled far underneath the bed. Mario came into the living room where my husband and I were doing last minute packing of personal items and handed us the coins he had found. Needless to say, we were overjoyed and astonished; how easy it would have been for him to have pocketed the change. We would have been none the wiser. At our destination 40 miles away, the crew was very patient with us whenever we changed our minds and asked them to reposition a piece of furniture here or there. Thank you JK Movers; you’re the best.

Move size: 1 Bedroom Home Service cost: $2414

Everything was going well until AFTER our final payment was made, (shocker).
When the driver/truck pulled up and the driver had a problem opening the door to where our belongings where because the truck was packed so full with 2 other families belongings, we knew this couldn't be good.
We were correct, two of our dining room chairs had been crushed and were damaged, the backs had cracked and the wood was chipped.
JK was fast in getting back to us and telling us where to find the claim forms and telling us how sorry they were.
Long story short, a $24 check was sent to us for their mistake stating we did not sign up for the coverage needed to protect our furniture in full.
What did we pay this huge moving fee for??
It's a shame because we trusted this company with our valued possessions.

Move size: 4 Bedroom Home Service cost: $4300

I hired JK to move my residence from Montgomery County to Northern Frederick county. I downsized from a 4500 SF house to a 1600 SF house. Even after months of me de-cluttering, donating and packing, I still had a lot of stuff to deal with. JK showed up on time, with 6 men and 2 trucks. They handled it all!! Every member of the team was friendly and helpful - and they were having fun!! Not once did I see any of them distracted by their phone or social media -- they worked!! No item was too small, no request too large. They handled everything quickly and efficiently. Excellent packing - nothing was broken, they took extra care to protect everything. It was a very long day and they really came through for me! I hope to never move again, but if I do, I'll hire JK Moving again!

Move size: 4+ Bedroom Home Service cost: $5000

We hired JK Movers to move the contents of a one bedroom apartment in Arlington to our home in Chantilly. They did a fantastic job. Every aspect of the move was well-executed. They arrived on time, dealt with an unexpected delay in access to the loading dock smoothly, packed everything quickly.. the thing I was most impressed with was how securely they wrapped furniture up. Heavily bundled in blankets wrapped in moving tape, the furniture was super-protected. There was simply no way it could be scratched or otherwise damaged. The wrapping also prevented the usually inevitable dents and scratches on the walls of our house.

Kudos to Miguel, Juan Carlos and Carlos for an excellent experience.

Move size: 1 Bedroom Home Service cost: $1600

JK’s moving crew was punctual, professional, courteous, and helpful. The issue was their sales person, Albert, who vastly underestimated the number of man hours needed to pack. The result? The move was WAY over what was quoted. Even the JK moving crew stated that JK should have provided packers to pack prior to moving day. I requested this and/or a fourth person on the crew and Albert dismissed my concerns prior to the move and assured me this wasn’t necessary. Even the day after the move when I readdressed this concern based upon how many hours over the estimate the guys had to work, Albert STILL dismissed my concern. Additionally, prior to the move Albert and Renee, (JK’s sales coordinator), were advised that the items were being moved into a home that was being renovated. JK provides a 10 day period to unpack and inspect. When I requested additional time to unpack and inspect I was advised no additional time would be given. Lesson learned: Use Town and Country Movers in Maryland. While their quote was higher, they were clear that a four crew team would be needed and the cost per hour is way lower than JK. My next move out of another home will not be JK.

Move size: Studio Service cost: $3070

JK Moving Services moved us from our 2-story colonial house in Virginia to Pennsylvania. It took two trucks that had to deliver our belongings to our new home located a mile from the highway over a gravel country farm lane, and nothing was damaged. Packers Sylvia No. 1 and Sylvia No. 2 packed our things wonderfully. Then the moving team headed by Al, Kareem, and five others on the loading end and Justin, Victor, and four others on the delivery end were careful and courteous. Everything was wrapped wonderfully, and they took great care in protecting the walls and floors of both houses. We definitely recommend JK Moving.

Move size: 4 Bedroom Home Service cost: $15300

Don't use JK Moving Services unless you don't care about house hold items and additional charges. I saw the way JK movers treated Fragile items, many of the Fragile boxes were crushed with broken glass inside. If that was not enough there driver said he could not get into housing complex, a week later another moving company came in with 18 wheeler and had no problem. They charged us an extrac $674 dollars for a Shuttle to the house. I believe this helped with the damaging the items. Don't use them.

Move size: 2 Bedroom Home Service cost: $5637