Hamiltons Removals

Cannot fault them either for their packing service or on the day itself. Their system was a little too efficient though - everything had a printed sticker with a number and my name on it. A year later I am still removing stickers from my furniture and possessions. They could have used stickers which came off more easily and didn't require hours of scraping, use of solvents and damage to surfaces. Very disappointing, spoiling an otherwise professional, accommodating and friendly service with what amounts to a kind of vandalism.

Service cost: £1500

Have now used Hamiltons twice. Once for a move from Suffolk To Eastbourne on the south coast, about 9 years ago, and now in July 2019, moving back in the opposite direction, north-west of Ipswich
All I can do is give an honest review from our own experience, which was excellent on both occasions, with only a small glitch on the second move. I have a vintage jukebox, worth in excess of £10,000 which Hamiltons made a bespoke, padded wooden crate for on the first move. When I contacted them for a quote re the second move, the very helpful woman in their admin still had our records which included the dimensions of the original crate, which she said they would replicate to ensure a safe transportation. When they turned up in Eastbourne - no crate. Fortunately the guys (who were blameless) did all they could to safeguard the machine, and it arrived safely. The move took two days, as it needed two lorries to take all our things out of storage before travelling to Suffolk. The team of 4 worked steadily, carefully and cheerfully, and were a friendly bunch.
Despite arranging to meet them at the (empty) new property in Suffolk at 10am the following day, they were already there and waiting when we turned up, and got straight down to it. Nothing was damaged, all was put wherever we directed it, and I was infinitely grateful that I'd not decided to try and do it myself! From my own two experiences, I would definitely recommend.

Service cost: £3250

We decided to use Hamilton's following visits and quotes from 3 other companies. It was the sheer professionalism of Jay Willets that clinched the deal for us, and I'm pleased to say that we were delighted with the service and have no hesitation in recommending Hamilton's. Moving home is stressful enough at the best of times, but the Hamilton's team, lead by Steve, but including Justin, Mark and Arrin went out of their way to make the experience actually quite enjoyable. Many thanks to you all from Paul, Sue, Ross and Tash.

Service cost: £2500

I had not moved house for 18 years, so moving was a big deal. I contacted several removal firms, however I was suitable impressed with the professionalism and customer service from start to finish. An on site survey by Jay, who was brilliant, ensured we were allocated the right size vehicle, plus he talked us through the process, including issuing boxes, tape etc. On the day the guys turned up on time and worked incredible hard, ensuring all our items were packed safely and securely. Both the guys worked exceptionally hard to ensure all our items were placed in the correct rooms to save us moving them later. They worked until we were happy all items were found a suitable room in the house and left just after 8.00 p.m. with no quibble. I've since recommended Hamilton's to three work colleagues and friends. I never make recommendations unless I'm a 100% satisfied.

Service cost: £800

We moved house from a sizeable property on one of the hottest days of the year. The two men who turned up worked solidly for 7 hours in the heat and got us out by 3pm which was amazing considering that when I moved out of my last property it took the same amount of time to get out but with 3 men!

As we were quite late in the day getting the key, two more men were recruited to help with the move into the new house and again they were amazingly fast, efficient and helpful.

Can't fault them - even with some of our possessions that were extremely heavy and tricky to move. Would definitely use Hamiltons again in the future.

Service cost: £945

From initial quote to final execution everything went according to plan and highly professional. The quote was marginally above some less established suppliers but Tony showed great flexibility in contstructing a great deal. When it came to Collection, Storage and Delivery the team leader Adam showed huge industry and initiative; everyone was good humoured and hardworking. I must say the back office staff demonstrated varying degrees of helpfulness, some downright off hand, but Jessica was a star but unfortunately was not always available. Not that we consider moving for the next 20 years but I would highly recommend Hamilton’s.

Service cost: £5000