EZ Movers

DON'T do business with this company. They quoted us a price in writing and then when the guys showed up they charged us an additional $80 to "Carefully" package the items or just have them thrown on the back of the truck at our own risk. We purchased the insurance and when the items to to SC they had broken the dinning table leg. I filed a claim and was told they won't do a thing about it. Prove the did it. I have pictures for when the items left and when they go there. I filed a BBB claim and attorney General claim. This company has not replied to my repeated request for the $200 it will cost to fix the table. If you want the price to change and your items broken then use them. They SUCK! And are rude.

Service cost: $1000

We were not happy with the service through ez movers. We moved a 1 bedroom apartment with a bed, 1 dresser, and a few pieces of small furniture and about 35 medium sized boxes. When the driver arrived he augmented the quote by over 50% of the original price. I had called the office to have the quote explained to me with no response for close to a week after they loaded our belongings. The driver was pushy, in a hurry and not careful with our belongings. He was in such a hurry to have me sign the paperwork and didn't explain it after increasing the price- he pressured me to sign, and foolishly, I did so. When I mentioned I needed to call the office to verify the amount and costs, he became defensive and upset, not helpful. I asked to see the space used in the truck after they had packed it (to be certain I wasn't being ripped off) and they had conveniently closed it and locked it.

The entire job took 2 hours at most of actually moving the belongings. Furthermore, apparently there "long walk" fee if the load or unload is more than a 75 ft walk. I was not forewarned about this. He mentioned that he would waive the fee if I helped carry some of the items out. Myself and the helper mover carried everything- yes, I actually moved my own stuff to avoid being charged $200 extra. I have called the customer service line, and they never called me back, and after 3 calls replied with an email. The company seems to use the tactic of a low price on paper (do not get swindled by the $899 quote!) but increases it upon arrival- have others had this experience too? As I write this review, we still do not have our belongings. It has been 10 days since it was picked up.

Spare yourself a nightmare moving experience. They did not hold up I their mission statement whatsoever, or seem concerned about making our moving experience a positive one. If I could review with less than one star, I would. I do not recommend this company. In the future I will not use this company.

Service cost: $1474

This company is horrible! Do not use EZ Movers for a long-distance move.  They will have you take inventory of what you have to move and then when they show up to your house they will state that you have more furniture and boxes than you reported and hijack you on the moving day.  I had to cough up over $1,200 on the moving day or they refused to transport my items.  I was moving out of state.  Also they give you a two-week window of time to deliver your items to your new location - they took two weeks and a day.  Then the driver stated that the truck could not fit through the entry way (which was not true – the delivery driver went through the wrong entrance after being directed to the correct entrance) to where I lived and made me rent a Uhaul at my expense  for them to transfer my items to, in order from them to  deliver them or they would charge me a per feet fee to carry the items long distance.  Also some of items were damaged, they dirtied my carpet and the walls & dented my walls. Never use this company.  This company has no ethics & they are scam artists!  I have learned my lesson – next time I will use a local company, that assesses your items in person and that drives straight through to your location and I will never use EZ Movers again.

Service cost: $5000

We moved from Minnesota to Flordia! The price they quoted us was cheaper than what we had already looked into. They showed up on time loaded our stuff, the we come to find out they offer 2 months of pd storage. We finally get into our place after a month and a half called them to get our stuff delivererd, then they proceed to tell us we have to pay another 100 for storage. even though our 2 free months were'nt up. they showed up on delivery and then need 300 in cash or they wouldn't give us our stuff. We had about 76 boxes that included hard plastic totes. Majority of the boxes were smashed and the hard plastic totes were also damaged. All of our glass itemes were broken. even stuff that should of made the trip were ruined. Including my Grandmas china that was well packaged as its not replaceable was destroyed. PLEASE do not go with this company they screw you over with the price and they ruin your items.

Service cost: $1500

Salesman started with $1500, then $1800. I more boxes then furniture!! Kevin, put my 87 yr old mom down for 15 boxes, a normal move has way more then that!! At pick up on July 28, 2015 it went up another $1000. To late to do anything about it, we let them take it to their storage to be delivered when we called with the request. Our request went in on August 9, 2015 and my 87 year old mother has not been even given a date for delivery. While sleeping on a blow up mattress, with nothing!! THEY DON'T CARE!! RUDE!!

Service cost: $2900

  1) They offered me initial discount of 21%. Later when I decreased the number of items - they removed the discount and offered me only 18% discount Moreover there prices didn't went down as expected. When I asked them to revise the price as there has been significant decrease in the items. They refused to do so as they already decided that no matter what happens(whether items are decreased or so) - they will charge me around $2600. 2) At the time of taking my stuff from Arlington Heights IL - they had more than 75 foot of distance and 3 floor. But they didn't made any complaint or fuss about it. Crew which came for pickup was good. While at the time of delivery - they had a very greedy driver who just want to make money one or the other way. I had a near end place to my apartment - but he refused to park the truck at the near end. He wanted to use the far end and make more money by claiming that it's a long carry. When I called the office - they initially asked the driver to at least try the near end - but driver was adamant. Driver was telling that he want to charge $328.50($75 per 100 cubic foot) for additional long carry apart from the binding estimate of 2157.39. My stuff was held in ranson and Maryam on the phone told me that they will put it into the storage and won't tell me the location unless I pay them the reminder amount($539.43). Other option they gave me that they will only put the stuff at 75 foot from the far end and then I need to move the stuff on my own. I was left with no options. They wasted close to 2 hours in arguing about it. This is the tactics as they can make you pay what they want. I told them that other carriers with the truck as big as this - are able to come to the near end but he refused. Later this greedy driver offered me a deal - pay him $200 in cash and he won't charge me $328.50 for the long carry. I had no options - I paid him $200 in cash with one of my friend as witness. He told me that this is considered as tip and he won't be giving me the receipt and don't tell their company. Later he parked his truck at the fire parking to make it near-now he had no issues as he got $200 to this work. He and his helper moved all the stuff but refused to do 100% assembly and left all the trash inside the apartment. I have reported this incident to the company but there seems to be no standard arbitration or customer complaint forum at there. 3) I had given my destination address before pickup - I was not knowing that they will bring a big truck and this greedy driver will make all the fuss to charge me extra(beyond the binding estimate). He should be okay to put his truck at the near end but he wanted to make more money. Moreover why didn't they charged me for more than 75 feets at the source(Arlington Heights IL)-why he is charging now at Scottsdale AZ.   They get 25% of the advance for booking the order. Another 50% at the time of pickup and remaining 25% at the time of delivery. They won't deliver unless you hand over the Money order or cash. The name of this driver was Juan C Romero who asked for $200 as tip to write off the $328.50 long carry charge. The moment he got the tip - he even parked at the fire lane to deliver the stuff. STAY AWAY from them - they may be okay for local move but definitely not for inter state move. .

Service cost: $2157

It was a real nightmare. First they toldus they would come on monday and they were delaying aby one day all the time. They came on friday night at 8 pm. They were supposed to dothe packing because we paid extra money,but they did not do that. They have lost a new crib mattress and one of the lamp was damaged. The worst part is they ask 1500 more than what was expected and the movers took 100 dollars in black and they did not take half of the stuff. So we had to trash half of the stuff and give it for free. 
I really don't recommand this company. .

Service cost: $1600

I went with this company because of a good experience a friend had but.. They didn't send the crew that was requested, they sent a crew of 4, 1 elder guy with a broken shoulder and injured knee, 2 young but very weak guys that had to move every single item together including small boxes and nightstand, and then the boss who got very upset with me because I didn't want to sign off 4 them to work 4 additional hours. I return for me not signing off they made this move a night mare, only half of my order was moved, so I had the boss wrapping the 3 PC sofa that took 45 mins is the hour and 30 min work time, the eldest guy doing nothing and the two young guys moving everything as a team. Very disappointing also the move was barely 2 miles away and it took them 25 min to get to the destination. I would recommend them to my worst enemy!

Service cost: $582