East Coast Moving & Storage

They issued me a binding estimate. They were late to pick-up so I changed the date, they demanded another $100 for doing so. There contract clearly states "We will not penalize you for date changes". They are currently pulling the "Hold your stuff hostage and demand more money" common scam routine on me. The owner is one of the most foul language, nasty, rude human beings Ive ever interacted with. The sales reps lie to you and provide false delivery dates in order to gain your business.

Move size: 1 Bedroom Home Service cost: $1200

These guys are super nice to work with when setting up date for pick-up delivery. I had scheduled 6 months in advance for a particular day pick up, thus scheduling my closing date and travel to new location by air around the pick up date. The day before the company was to pick up my items, they call to tell me they are running behind schedule and will not be able to pick up my items until the day after pick up. This has drastically thrown a wrench into my scheduled plan and has made me re-book my flight for an additional cost. East Coast Moving & Storage will not give me discount for the move because of their lack of ability to properly schedule. I do not know what other wrench they will throw in before my move is complete. I am really afraid to find out. I would not recommend using these guys as they are unreliable!

Move size: Studio Service cost: $2500

We got a lowball quote which included a motorcycle, a 14 foot diameter trampoline, 2 full sized bed sets 6 dressers, a couch, a love seat and two arm chairs, and a 12 seat dinning room set, among many other things. The quote was for less the 4,000. The day they showed up they said the quote was wrong and it would 10,000 even though we no longer needed them to take the motorcycle, or dinning room set and quite a few other things. They were supposed to include a year of storage its in the quote (but ended up trying to charge us for 2 months of storage). We ended up spending over 13,000 to get our stuff back. They held it hostage until we paid. When it was finally delivered, half of our stuff was missing or broken, including the kids bicycles, our end tables, barstools, many plates and bowls and glassware. We were told to file an insurance claim with the company, its been 4 months and nothing. We also recieved two boxes of kids toys that are not ours, we have tried to contact the company and even have joined a Facebook page against these scammers ( East Coast Movers Are Scammers!! ) Trying to find the rightful owners of the things that were delivered by mistake. Have been told by many people that a lawsuit would be pointless, cost more than we would get back, and if we won, they could close up shop before paying us and we would be out the money.

Move size: 3 Bedroom Home Service cost: $13000

East Coast Moving and Storage was a surprisingly good choice made by my wife from online reviews.  we were very pleased with them showing up early as we still had some packing left, which they cordially and politely offered to assist us with.  these guys were polite and professional during the entire experience.  upon arrival at our new place, they made quick work of unloading and placement of our entire household contents.  I was very pleased and would encourage anyone to consider them as a step above the rest.  I was pleased to see that there was no breakage or damage as care was taken during the trip and at both ends to ensure safety and care for our stuff.  thanx guys.

Service cost: $3191

Don't believe one word that comes out of his mouth. After they got your deposit they would not answer phone calls.  left you to deal with driver who was only following orders.  however, every time I called the driver to find out why they were late, where they were he kept changing his story.  Didn't arrive when they said they would, was a day late which made delivery a day late. When the driver got to the pick up place, he said that I had way more stuff than the estimate was for and wanted $1500 more to move it all.  Mark knew exactly what I had because I went through the inventory list from the move.  They would onlyl take 1/3 of what was on my order form.  the two guys that did all the moving were nice, felt sorry for them.  .

Service cost: $1601

Don Not Use!
Was the absolute worst experience. Moved from PA to Texas, my wife was in PA when truck was loaded. They show up in a box truck to load our house, little did we know later theywould switch it to a larger truck. Before the move sales people called every other day nice as can be..figures. when truck was unloaded in Texas so many items were broken, damaged, and some soaking wet ( wardrobe and high dollar purses). I regret ever using this company..never again!

Service cost: $4974