DMV Moving and Storage Inc.

The forman Juan Carlos had a nasty attitude, didn't follow the contract, had us doing work that specifically stated that they would do pertaining to breakdown and set up of furniture. When we called the owner Oscar about our concerns he was condensing and accused us of not wanting to pay. Not once did we say anything about not paying or getting a discount or refund. We just wanted the service stated on the contract honored. He threaten to pull his crew when we addressed him with our concerns and pointed out what they said on the contract dealing with services.

The crew the company had under Juan were great! Very pleasant young men and respectful.

Also with this company watch out for hidden fees. To put a piece of cardboard and a blanket on fragile items, they charge 10.00 per item although it stated in the contract that blankets and supplies were included in the quote.

Also they have you sign a waiver that they are not responsible for any damages or breakage of electronic items or glass items.

They brought an extra person not included in the contract and charged an additional 25.00 per hr. and stated that they needed this extra person to get things done in a timely manner. 3 people were already allotted in the quote and they brought a forth for a two bdrm condo.

I feel this company takes advantage of you especially since they know you need your things moved. This situation added to the stress I was already feeling just pertaining to moving. With just having major brain surgery less than 7 months ago, it made me feel sick to the stomach and gave me a migrane headache.
BEWARE OF THIS COMPANY!! The only reason they recieved a fair rating is because of the young men working for them.

Service cost: $730

This was my first time I have used a moving company. There is a rich pool of moving companies around DMV area but I am really glad that I chose DMV Moving and Storage. The moving estimate was pretty close to the original one and affordable. The guys were very efficient and finished the job accurately and in timely manner; they didn't waist any time. I had a few single items I didn't have time to pack and worried how I will transport them. It was not a problem for them to make another box and safely delivered to my new home. They were careful and respectful to all fragile boxes and electronics. I strongly recommend this company and these guys to move you if you want a positive experience in the midst of moving stress. They are pretty awesome!

Service cost: $525

I moved 3 month ago, and I still remembered that bad experience with other movers. I needed to move again at the end of October so I did online search movers. I did several called. The DMV Moving and Storage Inc. is the moving company I called several times. The manager Oscar was very patiently listening to my previous moving store. I told him I was hesitated to make commitment because of the last moving. He told me they are different than others. I decided to give a try.

Louis, Nelson and ED these three guys showed up early than the scheduled time. They quickly prepared for moving in professional way. They helped me organized all the stuff in smaller spaces after unloaded. They charged fair and did great job and finished earlier than scheduled time. With many moves, this is the best moving experience I have never had before. So I will use them for my next move and also like to refer anyone who is looking for mover.

Service cost: $400

My wife hired this company to do a local move in MD. I was at work and could not be there to watch. When I arrived to the new home and checked my items, I noticed that my Beats by Dre Headphones, valued at $400 dollars, were missing. I was also missing a portable Bluetooth speaker valued at $150. The charging cable that was used to charge the headphones was located in a separate drawer with a bunch of cables and that was also missing, so they had to have went looking through my stuff to find the accessories to the headphones. My wife contacted them and was told to submit a complaint, which she did. She has contacted them multiple times since and has not received a response. This is very unprofessional to workers on site stealing from customers and going through their items. I would not recommend using this company! I have been through many moves from my time in the military and never have my items stolen or had to deal with such poor customer service. I've seen many bad reviews about this company so I don't expect I will be getting reimbursed for my items. Just letting everyone know what they will be dealing with and to secure all your valuable items before they come to move your stuff.

Service cost: $850

DO NOT..I repeat..DO NOT use DMV Movers. Worst company I ever had.
First of all they were 2 hours late..when, they arrived, only one spoke English, you ask the others a questions they just look at you. They told me all the extras, blankets to wrap my TV's (I had five, which I had to move myself) glass tables ..(I had three..which I had to move myself) glass dinning table (which I had to move myself) my grandson had broken the beds down, while waiting for them..(they wouldn't put they back up at new location (said they didn't take them down. They gave me wardrobe boxes to put together (and pack all my clothes). They left over haft of my belonging, which I had to make over thirty trips in my car. They charged me in advance for five hours they did the job in TWO HOURS..AND WANTED A TIP..NEVER AGAIN..
PLEASE DO NOT USE THIS COMPANY.

Service cost: $500

If I could give this company a zero, I would.  I put in for a general move quote on Friday the 28th of September, and of course, was getting many calls.  Monday the 1st I got confirmation of a move happening on the 12th of October.  I had decided to work with one company but had yet to make a deposit.  On the 2nd I was getting calls and e-mails from Andrew at DMV with a quote and he was desperatley trying to get my business. As of 2:30 on the 3rd, I called wanting to secure things and make my deposit when he basically told me, sorry, I undershot this, oh well.  I called back to speak to the manager Oscar who said the same thing and said he will deal with Andrew.  How does a company NOT honor a quote given? Or try to keep/maintain my business? Thank GOD May at Mashav relocation was so helpful and got me booked, I should have stayed with them from the beginning.  See the quote below! The client should not suffer for an employees error!!Extra Stop / NotesFirst month storage free, Motorcyle fee waived, Four (4) free wardrobe boxes.Relocation DetailsJob No:  H217967Representative:  AndrewMove Type: Residential  Long Distance, 358 milesEstimated Volume:  1200 cf. (8400 lbs) $2.00 per cfRequested Date of Move:   Friday, 10/12/2012  08-09AMReference By:  MOVING.COM  Created on:  09/28/2012 Relocation EstimateTotal Tariff  $6595.00Tariff Discount: 63.61%  -$4195.00Basic Estimate Price  $2400.00First month storage free.  $0.01Motorcyle fee waived  $0.01Four (4) free wardrobe boxes  $0.01Coupon Discount: 5.00 %  - $120.00Basic Valuation Protection:$0.60 per lbs. per article  $0.00Total Moving Estimate  $2280.03.

Service cost: $2200