Dependable Movers LLC

I will tell you, I am the first to write a positive review. As a business owner I never write negative reviews as I know how they can impact a business but this experience was so traumatizing I have to prevent anyone else from going through what I have. I had to deal with this move on my own due to my husband relocating prior to me for business. At the beginning the communication was great with the rep Samantha (she's a hustler). Once the deposit was made it became crickets working with them. Once we secured the move date we find out my husband has stage 3 cancer and has to start chemo/radiation so I was REALLY on my own now orchestrating the entire move. I was repeatedly assured it would be an easy transaction. The result was everything promised, DID NOT happen.

- First of all I paid more than double when it was ALL said and done. Samantha gave me a song and dance about how people make the inventory mistakes that's why the negative reviews that ALL say they paid A LOT more than quoted. I am telling you right now, its a hustle! THEY LIE!

- I was NOT made aware that this entire process would be dealing with non-company employees and all outsourced which resulted in delays and lack of care for my belongings and my brand new home.

- I paid extra for crating for motorcycle, safe and curio cabinet which did NOT happen. 2 of the 3 arrived damaged. The safe arrived with large paint chips and a dent. My curio cabinet, all the glass shelves arrived shattered.

-When I had to call several times during move Jeremy was extremely rude and has the worst customer service. He can't be bothered.

- They lost all the bolts to my bed so now its in 50pcs and I don't have my bed assembled.

- The larger heavy boxes marked as office or attic (upstairs) were dumped in the middle of my family room so now I can't move them. Smelly garage boxes were dumped in my master closet. Of course heavy so I can't move them.

- The movers dinged the walls and scratched my hard wood floors everywhere in my brand new house.

- My refrigerator arrived with a large dent on the door, my freezer arrived with a large dent on the door. I can't even begin to list off everything that arrived damaged.

- All my belongings had to be stored for one month until our escrow closed and I have no idea where it was stored because everything smells extremely FOUL!

Move size: 4 Bedroom Home Service cost: $29000

We used dependable movers to move us from Texas to Tennessee. We also had them store our furniture for a few months. The majority of our large furniture showed up so damaged that it is unusable. One of our pelotons is no longer usable. Our King mattress had the cover ripped off and was set in some sort of oil that soaked through both sides. Our freezer has dents all over it. Our coffee table has a leg broken off of it. My daughter's dresser had the leg broken off. There are gashes in the wood in both the headboard and footboard in two sets of bedroom furniture. Our new washing machine has dents in it. A good portion of our boxes were in poor condition upon arrival and the contents damaged. A mattress was brought in that was not ours and they had to put back on the truck. How it got in with our belongings is unknown. Our daughters motorized polaris is missing its hood. An expensive office chair has a gash in the leather and a wheel broken off. The list goes on. We cannot fathom how our belongings were so damaged. It is apparent that our items were handled with a complete lack of care. We paid over thirteen thousand dollars to dependable movers to have our belongings stored and moved and the care and professionalism they showed was unbelievably disappointing. Much of our furniture was either new or had been purchased within the last few years. Much of it will now have to be replaced due to the destruction. We have let the company know that we are filing a complaint with the Better Business Bureau. I would never recommend this company nor would we ever use them again.

I was in tears once I saw the status of our belongings upon delivery.

Move size: 4+ Bedroom Home Service cost: $13070

Dependable moving has the perfect name for what they do and who they are. I was very nervous to even find a moving company. All the quotes I was bombarded with freaked me out being that they were so much money. Dependable called me in the midst of all the other companies and had the lowest price and beat all of them With the respectful speaking and guiding me through this moving that I never wanted to do anyway. I needed a company who would be honest, dependable, and knowledgeable about what I exactly needed. They blew the competition away. I immediately hired them after speaking to quite a few other businesses. They were professional and kind to me. They kept me updated and respected the covid guidelines. That right there was seriously important to my family and I. My husband is not good talking to people at all but he really liked them and will for sure us them again if we do need a moving company. You’ve saved us so much trouble and time and we are so appreciative. Total 5 star company and 5 star people.

Move size: 4 Bedroom Home Service cost: $7000

We have never use the full service moving company before so naturally we were very nervous and had no idea where to begin. Just like every other person in the first thought we had was to go online to request calls from various companies that ran the route. In less than a minute from pressing enter the call started to come. The first company that called us was Dependable Movers and after researching then we found out that they were very credible New Jersey based company. We told him everything that we were moving and they can price everything into an organized and detailed list. We were able to see everything in front of us room by room and see exactly where we can cut costs and what was simply not worth moving. It was a great experience working with them and we highly recommend them to anybody who’s looking for a moving company that will do what they say and get the job done right. Thank you for keeping her home safe and doing business as it should be done.

Move size: 4 Bedroom Home Service cost: $6200

Dependable Movers is exactly what the moving company says it is they are dependable. This is the busiest time of year for all the moving companies still reserving our date was a priority since we had no leeway in terms of our move out date. We reserved our dates and were able to adjust her inventory as we grew closer to our move day. The most important part about doing that is that we locked in our rates send a matter what the rate was two months from the time we reserved we are still locked in at a much cheaper rate. It was a very stressful time moving this is an excruciating process but with their help it was moving made simple and for that we are very thankful. We could not have done it without you and your team and I hope you have a great summer.

Move size: 4 Bedroom Home Service cost: $6380

My mother in-law recently wanted to move and we needed a affordable, reliable, honest moving service. After much looking around, everywhere we were referred to Accurate Express. We, to say the least were extremely happy with their professionalism, respectful nature, and honesty. The prices were lower than the quote which was wonderful especially for what is going on in the world right now and because she is extremely frugal. She was so happy that we didn’t have to do it being our schedule was so busy and she felt very comfortable being around the employees by herself. Her furniture and basically whole house came on time and they kept her and us updated the whole time. They saved us time and made her happy. Thank you again so much and God Bless. Stay safe everyone.

Move size: 4 Bedroom Home Service cost: $7500

We were all really surprised how quickly and efficiently dependable movers was able to accomplish our relocation goals and. We had many questions and we probably annoyed our sales rep with how many we had but he was patient and worked with us and was happy to go with you step-by-step what you expect and what services they had to offer. They offered us a wide range of discounts and laid it all out on paper so we could see it in front of us period. They also provided us government websites over seen by the Department of transportation that they were an actual mover and thier length of time in business. I took a chance on them and it really paid off. They picked up on the exact date and delivered and reassembled well within the 14 days they told us it would take. They are an outstanding an honest company that deserves all five stars that we gave them.. In the event that we have to move again they will be our first and only call.

Move size: 4 Bedroom Home Service cost: $6800

It’s was a hard decision for us to finally leave New Jersey. The New Jersey for over 50 years and as you can imagine when this first started they didn’t take much for a day or two to figure out Time to go and we were done with winners and warm weather was not far from our future. However we had no moving experience and did not know where to begin. We went online and started to read reviews about some companies and dependable movers kept coming up with clients to seem very happy with their service on top of being a New Jersey-based company. We spoke to them and they instantly sealed the deal. Don’t get me wrong we did do our due diligence and compared pricing but in the end they offered us the best deal overall as well as a few complimentary items. Everything they told us they were due they did and it companies word goes along way. You so much we appreciate all your hard work and hope that you stay safe through this crisis.

Move size: 3 Bedroom Home Service cost: $6200

We went out looking for a moving company and we didn’t have many requirements to meet. We wanted an actual moving company that would show up on the day that they were told and schedule to and not overcharge us once the furniture made its way onto the truck. Just watching them work made me realize how seriously they take their job. Did you not ration wrapping any of the furniture or packing up boxes. They pack the truck and tie things down so nothing would fall and crash another item you can tell that they have been doing this for many years. Once they were on the road I was given the drivers number and I was able to stay in contact with him throughout the move as well as my sales associate inside the office. There was no foul play or gray areas just professional business as it should be.They were also willing to do a stop off at a storage unit free of charge due to its location to my Destiination delivery. I know things are busy this time of year for all movers on top of a pandemic and you guys came through and did not disappoint fantastic job all around.

Move size: 4 Bedroom Home Service cost: $7400