Atlantic Van Lines

Driver showed up , then said he had no room. Then came back and said he had room. Driver talked down to my wife and sister-in-law, before he knew I was there. Then he started quoting extra cost for wrapping $200 and then an extra $500 because of our hall way length. BOTH of these were talked about in the quoting process . I told him to get out of our condo and that this company is a bunch of crooks! DONOT send them any money! They will lie to get the job and then up charge at time of pickup. DONOT do any business with this company!

Move size: 2 Bedroom Home Service cost: $2000

This company is completely illegitimate and essentially a scam disguised as a moving company. I contacted them to move from Ottawa to Winnipeg. I have a small one bedroom apartment that is very sparsely furnished - only the necessary items. I was quoted $800 but the day before the move they contacted me for an inventory list of my items, which again were the minimal items you need to to furnish a one bedroom my quote was suddenly MINIMUM $1600 . From $800 to $1600 24-hours before the move. I talked to Jen and Lauren, who were both very unprofessional and rude and ultimately decided to fire them as my movers and go with another option. I only had to pay $450 for my down payment, which I will not get back, but I consider myself lucky because with their sketchy business practices I knew the move would cost far, far more than $1600. There needs to be an investigation into how companies like Atlantic Van Lines are effectively shells for scams like this. AVOID AT ALL COSTS. Even prior to the sketchy quote they were very disorganized and did not seem to communicate with each other.

Move size: Studio Service cost: $1600

My experience with Atlantic Van Lines was nothing short of great and I wouldn't hesitate to use them again.

I had a small move consisting of about 25 boxes and furniture items that had to go from Ontario to Alberta.

I shopped around and chose Atlantic because they were competitively priced and the service from Jen was great. The movers at both ends were friendly and professional and all my things arrived safe and sound. Nothing was damaged and all my boxes looked like they did the day they left Ontario.

Before signing on I asked a lot of questions to make sure I understood the price calculations and the time table for my move and I had no surprises.

A big thanks to Atlantic Van Lines.

Move size: Partial Move Service cost: $1300

I never write reviews, but I have to add to the warnings to AVOID THIS COMPANY!!!! They are dishonest and unprofessional. The initial quotes are not even close to what they end up charging you. Plan for at least double. They LIE. And once you've given them your deposit, they basically have you hostage. SPREAD THE WORD. It is shameful how they conduct business, and they could not care less about you, the client. My review could be pages and pages of complaint -- echoing all of the other reviewers -- random changes, surprise fees, intimidating movers, completely untrustworthy representatives. They made the move a terrible experience. I will tell everyone I know about them and never, ever to use them. (NEGATIVE STARS - they don't deserve 1 star!!!)

Move size: Partial Move Service cost: $1400

How I beat Atlantic SCAM Lines, I mean Van lines.

Long story short, they trashed my belongings, were late for delivery and tried to charge me thousands of dollars extra than what I was quoted.

In the end, I received all my belongings at no additional cost after a long and dreadful battle.

How did I beat them? Well, I caught them in three lies, lies that come from the top level of management all the way to the bottom. This company is the worst time of company you can imaging.

One key way to get out of paying for their scam is to request the weight ticket that is supposed to be issued to you on site when the truck driver picks up your belongings. If they do not provide this, they cannot charge you additional weight charges.

That was the main lie that allowed me to get out of paying a huge amount of money. Good luck to anyone using their service. You are going to need it.

Move size: Studio Service cost: $2800

THIS IS THE WORST MOVING COMPANY WE HAVE EVER HAD TO DEAL WITH. WE PAID A LOT EXTRA FOR THEM TO PACK OUR THINGS AND THE MOVERS JUST SHOVED THINGS IN BOXES, THEY PUT THE TOILET PLUNGER WHICH WE TOLD THEM NOT TO PACK IN WITH OUR UNWRAPPED DISHES, THEY DAMAGED OUR COUCH, A FUTON, 2 LAMPS AN IPAD AND NUMEROUS OTHER THINGS. THEN AFTER WAITING 11 WEEKS FOR A CLAIMS RESPONSE THEY OFFERED US $30 COMPENSATION. They staff are horrible and not helpful and the movers also damaged property in the building we were moving out of and we found one of the guys sleeping in the truck after showing up 3 hours late. HORRIBLE EXPERIENCE

Move size: 1 Bedroom Home Service cost: $3900

-When booking I had to tell them over the phone and via email multiple times both the address I was moving from and where I was moving to

-After booking they tried to convince me to allow them to pick up a week early with only one days notice. When I flat out said no they said they think they can make the original date work still.

-It took them a month to move my stuff from Ontario to Nova Scotia

-I called a week ago to ask for a delivery date and they gave me a 6 day window and said that they would call the day before they are delivering. I have no idea how anyone can plan accordingly

- They called and I managed to get the next day off work so I asked them what time they would be arriving and they gave a 6hr window and said they’d call 30 min before arriving so I couldn’t even go to work or leave the house just in case they called.

-After waiting 5hrs into that 6hr window and no call I called the company and they added another 3hrs onto the window.

-2hrs later they called to say that they won’t be coming until tomorrow morning now so I took off a day of work for no reason. The lady on the phone said that since I paid already (you have to pay the full amount before they will deliver) then they don’t care who opens the door for them.

-They flat out refused to offer me compensation for their piss poor planning or inconvenience

Move size: 2 Bedroom Home Service cost: $5000