Assurance Van Lines

More stress is the last thing a person needs. Moving definitely adds to this, so I'm glad that services like Assurance Van Lines exist. Like the song says, I've been everywhere, and I wasn't looking forward to jumping from Houston to St. Louis, but the whole thing was over before I knew it! Assurance offers fair prices, and the actual movers were very careful with my belongings (many of which were fragile). If you're stubborn about DIY when it comes to moving, I'd rethink that rule. Assurance Van Lines ensured that I could focus my energy elsewhere, and have the easiest time of starting anew while avoiding back problems. Highly recommended.

Move size: 2 Bedroom Home Service cost: $1800

My job transferred me to Texas and I only had like ten days to pack up my whole house and get everything moved. Needless to say I was a mess! I scrambled all over the internet trying to find a good moving company with good rates, but ended up getting so overwhelmed so I called my sister (who moved two years ago) and she told me that Assurance Van was who she used and raved about how great they were, etc. I was nervous though, I mean, I've always moved my own things (well, my boyfriend usually did all the heavy lifting haha) and I wasn't sure if I could trust anyone with all my stuff. I had old hairloom things from my great grandmother like her lamps and quilt and this framed photo of her etc. But I had no choice I didn't have much time. So I did the quote online and called them to set it up. The coordinater I spoke to was so awesome. She explained how everything worked and even told me they can help me pack my own boxes! But I told her that wasn't necessary I just needed them moved to Texas, we'd do everything else. I did the deposit with her and that was that so easy. On moving day, the Assurance guys came on time and were really friendly - even when my dogs kept trying to chase their feet all over haha. It was such an in and out kind of deal and I kept thinking why didn't we ever use movers before instead of my boyfriend's truck all the time. In a couple days the movers showed up at our new home and brought in all the boxes. Everything was just as I'd packed it! I couldn't believe it. This was seriously one of the easiest things that I didn't know would be easy haha. I don't know how other moving companies are, but I must of lucked out because I'm so thrilled we went with Assurance. The price was good, they were nice and now we're already unpacked and waiting to start my new position on Monday!!

Move size: 3 Bedroom Home Service cost: $1925

There was an emergency in my family, and we had to get a relative of mine moved closer to home in a relatively short amount of time. We've always just done moves ourselves, with just a rented truck and plenty of time to pack and drive, so the project seemed incredibly exhausting and daunting. We were moving a 3-bedroom house and 10 years worth of belongings. We started the packing process and realized that the task was too big for the handful of family members and our friends.

We went with Assurance based on a friend's recommendation and I was astonished at how much easier they made things. Packing would have taken us several days on our own, loading the truck would have been another day, we'd have taken it slow driving between cities, just to repeat the process when we arrived. Assurance's staff was there right on schedule, the packing was done and the vehicle was on the road that night, and it only took a few days to get to it's destination. Unloading and unpacking happened the day it arrived as well. All of our belongings were safe the staff was incredibly easy to work with throughout the whole process.

They took what felt like a daunting project and got it done in about 1/5 of the time and effort it would have taken on it's own. They took a lot of weight off of a stressful situation with their hard work. I'll use Assurance every time I move (which hopefully isn't for a long time), without a doubt.

Move size: 3 Bedroom Home Service cost: $1850

I was extremely stressed out about my long move from Austin to New York City. I had a lot of fragile items and many things that were important to me that I didn't want to leave behind but didn't want to get crushed in the moving process. Luckily, I found Assurance Van Lines and they moved my stuff extremely quickly and with this highest care! All of my items arrived in perfect condition! Their price was amazing and I would recommend them to anyone looking to move!

Move size: 2 Bedroom Home Service cost: $2100

Guys, my name is Venkatesh and I am new to US. living in schenectady, NY and had to move to Chicago.
they gave all the rosy and green pictures for the move. they told me they have their own trucks etc etc.
Before I start, they told me a price and changed it two times before pick up. Then when the truck landed at my home, they didn't look professional. Previous day they called me and told the truck would come for pick up at 7AM in the morning and need to be ready. I waited from 7 AM kept calling them 20 times and then the truck lands up at 2.30 PM. I have a new born child and we had our flights booked in evening which I had to cancel because they had another pick up in New Jersey. When they arrived they said they are from state to state movers, when I called back assurance van lines they said they don't have any trucks they are generally a call center kind of a company, working on commission for setting up such moves.
Second surprise, they committed they would deliver on Thursday, when I called on Wednesday they say the state to state truck movers have not loaded completely and they don't know when they would start and they will only start or transit when their truck is full. Assurance van lines said they cannot do anything as they are just brokers working on commission for moves and we need to contact State to state movers (888-315-0523). This company is so unprofessional, when I called them the lady was so rude that she hung up saying she is busy. Second time I called she said the truck would leave only when the load is full and don't disturb calling us, we will call you when the truck is full. When I asked for the supervisor, she said she cannot and put me on hold for 20 mintues and then comes back asking are you still there and put me on hold again and then hung up. So guys, looking at some positive reviews in this site I booked with them, I believe all the positive reviews here are fake. I can really talk more and more. PLEASE DO NOT GO WITH ASSURANCE VAN LINES, AS THEY ARE JUST A CALL CENTER AND BROKERS WORKING FOR COMMISSION AND THEY DONT TAKE ANY OWNERSHIP. you may contact me and can explain all the pains I have gone through with them.

Move size: 2 Bedroom Home Service cost: $1774

I recently used Assurance Van Lines services to relocate a hefty amount of furniture into my Wisconsin home and was very satisfied. I expected that moving 4 intermediate size bedrooms worth of furniture this distance would take several days, but was pleasantly surprised by the speed at which Assurance was able to finish my move. In less than 12 hours, everything had arrived safely, and the staff was professional throughout the process. The price was affordable and there were no hidden fees (as you may experience with other moving services). I would recommend using this service if you are moving a lot of items and would like the job done efficiently.

Move size: 4 Bedroom Home Service cost: $2100

I recently utilized Assurance Van Lines in order to help me move all of my belongings and furniture from a 2 bedroom home to a new place in northern VA. I was extremely satisfied with the service they provided!

The price they quoted me was one of the most fair in my opinion. When I spoke to customer service, the woman I spoke to was very friendly and professional. She laid out a plan
with me which calmed my nerves. I was already overwhelmed with having to move into a new environment/job with short notice, but working with this company provided me with great relief.

Now, the day of the move. The movers came on time and were very friendly and courteous. I could tell they respected my space and my belongings. When I got to my new place, they unloaded everything and nothing was broken or damaged. Very impressed!

Move size: 2 Bedroom Home Service cost: $1850

Do not waste your time. Anyone who gave this company 5 stars is either a fake account, a friend, or worker. I thought booking through Assurance Van Lines was the biggest mistake of my life, however Transit Moving- the contracted company by Assurance has managed to top them in awful performances.

I am due to have a baby anyday and had to move from Seattle to New Orleans, due to my husbands career in civil service. We had our items 100% entirely packed and ready to go on "moving day", the movers were at our home for maybe 25 minutes, long enough to charge almost $1000 more than quoted. We left Seattle that night to drive to New Orleans. Our items were to be delivered 8 days later as promised by Assurance and the date I wrote when the moving team came. I called with 5 days left until delivery date to double check the items were on the truck and headed south. I was told that because I wrote 11/1/17 instead of 11-01-17 the company took my first delivery date as 11/11/17. ARE YOU KIDDING ME?!? There wasn't a better [EDIT] excuse or a lying company to come up with?? Now, I have paid $2400 for a SINGLE apartments worth of stuff and all of my unborn daughters belongings to arrive "within the 21 day legal window we have from the written date". What's really interesting is not one individual can provide a photo of my signature and date.

I called Transit on this past Friday just in hopes it may be sooner and we do not have to purchase new baby items after such an overpriced move. I was told my items would arrive Monday or Tuesday. I was shocked! As they have not arrived, we just called to see a delivery window for tomorrow. They told us to only contact the driver from now on, switching the hand of blame. The driver stated there was no chance he would arrive earlier than this weekend (6 days from today another 12 from my original promise) or next week.

Moving is a game, do not play with this.

Move size: 1 Bedroom Home Service cost: $2400

I've moved so much that I can confidently say I'm a moving pro. I've rented out the Pods, Uhauls and have had movers help me move in the past, and thought it would be beneficial to the community to know the difference.

With Pods you're basically responsible for loading the pods, dealing with it parked on the driveway and spend days loading it up. The cost is moderate.

With uhaul, it's about the same as pods except that you have to drive out vehicle and unload truck at the destination, which if you think about it, it can really be a pain.

I've used movers to help me relocate in the past and they are just way overpriced.

With assurance as brokers I got something of every world. The only thing i'd look out for is the count of your items. One table or a couple of boxes and your move cost can go up substantially. So I recommend getting as accurate of measurements as possible.

My final verdict after dealing with assurance on a 3 bedroom move, is that they service you well to earn your business but it's up to you to make sure your items are packed properly and counted for properly.

If you need any help or info, feel free to reach out as I see dozens of people who've struggle with hiring movers and brokers in the past.

Service cost: $4350

I promised Mikey and Ralph I'd drop by to leave you my feedback on the wonderful job they did with my move. It's my first time moving long distance and didn't know what to expect from this really. Although I had seen all the positive things and even negative things about Assurance, the one thing that struck to me was the customer service.

My move was #M44-79917, it was for a 3 bedroom home, and partial office move which was basically quoted as a 4 bedroom home move, included was the packing. I had 3 packers come night prior pickup to get everything packed on boxes and leave furniture packed and dissembled. Truck arrived at 9:45ish and left my old place by 1:00 PM. The move took 7 days total, and it's all arrived in good conditions. When Mikey and Ralph arrived for the drop off, I wasn't home, so they waited for me for about 3 hours. From 5PM - 9PM, these guys worked furiously to get everything placed back at my new place where I told them to.

Great customer service, good price and great movers. Great work guys.

Service cost: $6300

My family just relocated to Fort Lauderdale from Boston. This is the coldest season up in Boston and we wanted to be here in the warm before Christmas. We contacted Assurance Nov 22, booked our movers for the 1st, and everything just arrived yesterday 12/14 in great shape.

While we only moved a 2 bedroom apartment, the treatment and professionalism provided by assurance brokers and the moving company surpassed my expectations. We paid rather cheap and was definitely worth hiring them specially in this cold weather.

I encourage everyone to make their research into the company they're hiring, ask the right questions, understand your contracts and PACK YOUR THINGS PROPERLY! We didn't cut corners on this and bought the expensive boxes at home depot, and everything has made it through INTACT.

Service cost: $2960

This review is in regards to move M4499027.

I hired assurance van lines to take care of my business relocation to Miami from Florida. As a recording engineer, I count on my tools and equipment to get the job done for our artists. I had my equipment packed in rental cases and literally just needed a truck with temperature control to carry out this move as I cannot have it be in temperatures on 20 degrees or below. I hired assurance on their promise and proposition that they could send me a temperature controlled wagon and get this down to Miami within 2 weeks. Sure enough, $4100 later and 2 weeks. I have everything up and running at our new location here in Miami.

I didn't spend time shopping around, I just felt like this was the right company from the get go. I'm very happy it all worked out and all my expensive equipment has made it here safe.

Service cost: $4100

We've just settled into our new home in LA, and it truly feels like a blessing to get a head start of Christmas in a new place with all your things in it.

We moved from New Mexico and hired Assurance to book the movers for us. John was our rep and did a great job at getting us a good rate and a good moving time for us. We just sold our (old) home and needed to be out of there in 5 days. With a short window, John made it happen, and 4 days later we're all settled in!

I wanted to drop by and thank you for doing a great job at everything.

Service cost: $6100

I was a bit nervous because I hired Assurance Van Lines to move my studio across the states and didn't even read some of their reviews until they were on transit.. My friend had used them in the past and didn't have a problem at all.

Overall the staff was courteous, the moving price was okay, the movers were very fast and even helped me finish wrapping some of furniture with glass.

I give them 4 stars because I feel I could have gotten a better price considering I'm a veteran and almost in retirement. Other than that they did a good Job.

Service cost: $2000

Five weeks ago I sent out part of my business belongings and my 2 bedroom apartment from Arlington in Virginia to Queens New York. My move was scheduled to be delivered by 10/12 and it just happened to arrive today 10/21. I was worried my things would not make it, but Jeffrey from AVL contacted my truck driver and he said the engine had blown out during transit and he was waiting for another truck head to come and take over the route. This got me worried my things would get mixed, lost or damaged, but he explained this only replaced the part where the truck driver is and my things would not get touched.

I wanted to bring my 400 pound budda and Banesh with me but they were too heavy for me to carry and rather have them with a professional mover. They arrived safely and the rest of my things are here now.

I would give 5-star for the move but it was a bit nerve wrecking waiting for my things to come home. I now have my gods, my furniture, my clothes and everything I need in my home, I'm thankful.

Best,

Nick Khun
MSP, CVA, MBA.

Service cost: $2950

Christopher and his guys are AMAZING! They KILLED it! Great attitude, always a smile on their face, and VERY fast! Christopher set me up originally and was completely understanding about the fact that I was a student and couldn't do a pickup window. He completely customized my plan and adjusted the price accordingly. I will hire them again when we move out of storage. When I asked them if they needed any help they told me to just let them know if a box was fragile . Definitely will rehire for that quality.

Service cost: $2925

I contacted the company and got a quote for approximately $2400 with a deposit of $700. I put down the $700. On the day of the move a totally different moving company (USA Movers Express) shows up and change the amount to approximately $2900. An additional $600 stating the Assurance is not a real moving company and that I have been scammed out of $700. Because all they do is contact the real moving companies and ask who wants the jobs. I sent the driver away and called Assurance for a full refund and was hung on three times by both Brittany and John Edwards stating I am not eligible for a refund because of my attitude. So I opened a dispute with my bank. Again don't use this company they state they are a moving company with a network of 80 something movers. B.S. they are a brokerage services only making the calls to real movers, the same thing you can do.

Service cost: $2900

I know .. moving is not everybody's darling. Initially I wanted to do the move myself but I was still tired from my last move (just did it a year ago). So I decided to go out and look for the best quote and service available. Doing so I read a bunch of reviews. some where really good but then in the next line someone gave 1 star. No clue what to make out of this volatility and at the end I just give a xxx and went with Assurance Van Lines. Little that I know that I must have hit the jackpot. Everything went smooth, I was charged of what has been quoted to me, no damage (even my special football glass collection arrived unharmed, which is a good indicator) and the run was quick - 2.5 days only !!
Based on my experience - first moving experience - I can only give this company 5 stars .. especially because the driver kept me posted about the driving progress.

Service cost: $3500

Total scam. The name is deceiving - you assume it's a legit moving company because of the name and the professional sales people. Just a broker that works with other bad moving companies. Multiple sales professionals assured me that if my inventory list was accurate that there would be no change in pricing when the actual movers showed up. My inventory list was spot on, no changes on my moving day. When the mover showed up (Long Haul Movers), he started nickle and diming me instantly, saying that I owed more money before measuring or lifting anything. I threw a fit and threatened to forfeit my deposit, which got John Edwards' attention. John condescendingly asked me to read the contract, which states moving may be based on volume or weight.. which I told him I asked his sales people about, because I measured all of my items and could have provided them a volume of my move, yet the sales people assured me that inventory is what mattered. Conveniently, their calls are not recorded. We were charged $500 extra even though we moved exactly what was quoted. Our sales rep also hooked us by saying we'd get a guarantee delivery day, which was really important to us.. so my husband and I took off work on our "guaranteed delivery date", only to find out that our stuff is still in Chicago and "might" be delivered the following day. Their service is terrible, they put you on hold for 30+ minutes, probably just hope people will give up and not complain. They are a terrible terrible company. Do not work with them. Anyone would be better than this company. I am so incredibly disappointed. I have no idea who these 5 star reviews are - wonder if they pay their sales people to post bogus reviews to convince more people to do business with them.

Service cost: $5750