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Average service price

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$ 2189
Interstate move average
55% less than market avg.
$ 1549
Local move average
28% less than market avg.
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359 reviews

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Patrick Edmonds
Aug 02, 2017
Long-distance move from North Carolina to New Jersey

As Smooth As Possible.

Let me cut to the chase. I highly recommend Assurance Van Lines. They are very professional and take all of the stress out of moving day. They make sure that you have nothing to worry about. They showed up on time and took only a couple of hours to wrap up and load everything onto the truck. They made sure that no walls were scratched and everything was handled with care. Not a single thing damaged or broken! If I ever decided to move again I know who I am going to call.

Service cost: $1850

Aaron Dossman
Aug 02, 2017
Long-distance move from New York to Texas

Aaron Dossman.

I was unsure on who to use for a moving company. I came across a few different moving companies and all of them were pricing me way too much then my budget could allow. At one point I almost decided to move everything by myself until I came across Assurance Van Lines. They gave me a great quote and the customer satisfaction was amazing. I am seriously so happy I decided to go with them. My past times when moving from city to city has been such a headache. But with Assurance Van Lines it was a breeze. The movers were genuinely careful of some of my high end breakable items and knew they were important to me. They took the extra time to be careful with everything which made me less stressed out. I honestly would not use anyone else if you are moving. They take the time to help you out whatever your concern might be. I highly recommend them!!

Service cost: $1900

Maria Blanco
Aug 02, 2017
Long-distance move from New York, NY to Dallas, TX

Really good.

I didn't really have a lot of things in my apt because I was studying abroad in NYC, but I had a lot of books and heavy things (table set and bookshelves) that I was really scared of taking home myself. These guys were super nice and helpful in getting my things to my brother's house. They didn't charge an insane amount and they cleaned my apt in less than three hours.

Move size: Studio Service cost: $1900

Julio Villegas
Aug 03, 2017
Long-distance move from Bronx, NY to Belleville, NJ

You Can Honestly Rest Assured With Assurance.

I used their services twice today -- to move a series of office belongings (cabinets, boxes of binders, reams of paper) into the Bronx, where the cabinets I put into a storage unit, but everything else was brought back to my apartment, where I very much hastily resorted the items and documents that I had to drop off in the basement of my mother's house here in Belleville, NJ. I was all over the place with my rearranging, but the movers were beyond patient and even offered to help me with my sorting for what needed to be moved if it would make it easier for me. Just like the first move earlier in the day, these movers were on their game -- they trooped back and forth between their vehicle and the 7th floor of a Downtown Manhattan office without any sense of tiredness, they just kept going. The drive from the Bronx to Belleville was a bit longer than the first trip's, of course, but absolutely everything that needed to be done, needed to be moved, was done and moved, and what was once overoccupying an already-tiny series of office space in Manhattan is now resting peacefully in between a storage unit in the Bronx and the basement of my mother's home, along with a few other items that I was bringing back to her. The Assurance crew that helped me today were some genuinely top-notch cats and I have nothing but appreciation for making what would have been a ridiculous migraine of a day, or several days, just go by in a fluid succession, and for that I am grateful loyal to the service of Assurance.

Move size: 2 Bedroom Home Service cost: $1850

Jeraldin Fandino
Aug 04, 2017
Local move within New York

Horrible Experience!!

HORRIBLE HORRIBLE EXPERIENCE!! DO NOT BOOK WITH THIS COMPANY!! IT IS A RIP OFF AND THEY TAKE ADVANTAGE OF PEOPLE. I could not stress how much I would never recommend this company to anyone!! I had a horrible experience with Assurance Van Lines Inc. I recently just booked a move from NY to Houston where the sales representative Jaime Richards helped me and for over a month contacted me to convince me to book with him (horrible mistake).
Promises were made of how their quality assurance team would call me to make sure that the items on my inventory on the day of my move were the same as the inventory I gave him so I wouldn't be overcharged at the time of my move. I asked Kyle Oldrich (quality assurance associate) if I should put the back cushions of my 3 couches in a box or to tell me what I should do with them, and he said no because the movers would shrink wrap them and not to worry about it, the movers would take care of it.
The arrival window was 10-2pm and they arrived at 330pm. The day of my move came, 3 guys came to my house and one of them which was the man in charge, his name was Alex could not have been more rude, unprofessional and disrespectful. He came inside, looked at my house and began to load the truck. He started to put the cushions of the couch in boxes which they charged me $60 each, when I specifically asked and I could have boxed myself and not have cost me $60.
I was NOT given a new estimate of how much room my stuff was going to take, I asked him how does he know what's mine and what isn't since there was already another load in the truck prior to mine and he said they measure by "the bars in the truck".
now it is the end of the night at 9pm and Alex gives me a whole new price and says that I went over the cubic feet I was estimated for and I now instead of paying $2500 have to pay over $5500. He hands me blank forms for me to sign and completely pushes me t sign. I declined and he says "i will repeat myself again since you don't understand" and went on about how the forms need to be signed. I was completely uncomfortable and I felt coerced to sign. I tried to take pictures of the blank doc and he did not let me.
They now want to charge me 4% for using a credit card when it was never mentioned or agreed upon.
I have been trying to contact them to have them adjust this since it clearly states on the contract that they must honor the original estimate if the mover loads prior to giving me a new estimate for me to agree on. it has now been almost 2 weeks and I call them and they keep saying they will call me back after putting me on hold for over 10 min, and ignoring my calls. I need to get my items delivered and they say they wont ship anything until the manager comes back to review the paper work which he has been out for over a week. I have no idea where my items are, my entire house, my clothes, all of my possessions are with them and no one is resolving anything.
Please for your own good NEVER do business with them as they will try to rip you off and scam you!!

Move size: 1 Bedroom Home Service cost: $5000

Sean Mclean
Aug 06, 2017
Long-distance move from New York, NY to Union City, NJ

Great experience using Assurance Van Lines.

If you are looking for movies definitely give Assurance Van Lines a call, because not only was I satisfied with the price but the job they done was on believable they got me from New York City Queens to Union City New Jersey without a problem. I had a four bedroom apartment in New York around 1500 ft.² moved into Thousand square-foot, not only was the job finished within a reasonable time none of my belongings were damaged in anyway I am really happy I did business with this company if I plan on moving anywhere soon I'm definitely calling them again.

Move size: 4 Bedroom Home Service cost: $2200

Paula J Tyra
Aug 28, 2017
Long-distance move from Texas to California

Moving.

I used the company to move me from Texas to California. This company is a rip off. My estimate doubled before the move was done. I was told I would pay the remainder of the balance upon on deliver. This company demanded payment upon loading which I paid in full. Jerry told me that the driver was ready to deliver ASAP. Needless to say I waited almost 3 weeks for my items. After loading the truck my stuff was put in Storage (which I was never informed about). Coming out of storage it was loaded into another truck for delivery. On delivery I found that I had numerous items either broken, destroyed or missing. I was going to file a claim but the procedure to do so would cost me over a 100 bucks. Not worth my time. Sooo, BEWARE this company is not what it says it is. If I would have known that my items where going to be unloaded and reloaded I would have never USED this company. I will say the 1st crew did a good job of loading and the last crew did a great job of unloaded. So, I believe my items got destroyed, lost or damaged when it was unloaded and put into storage for 3 weeks.

Move size: 3 Bedroom Home Service cost: $7500

Dan Raider
Sep 01, 2017
Long-distance move from New York to Kentucky

Assurance Van Lines.

When I made a decision to move,I become nervous and anxious about how and who will handle my belongings. I needed to find someone I could trust. I did not need the added stress. I wanted the service I was paying for. Assurance Van Lines gave me all that and more. I felt comfortable with the movers who were very polite and respectful. They were careful with my items and I arrived to my new place with no broken or damaged items. Great Job.

Move size: 1 Bedroom Home Service cost: $700

Jonathan Simon
Sep 02, 2017
Long-distance move from New York to California

Good place.

This place was very helpful and the people are very delightful I was glad to go through this company finally place it had Helping Hands.

Move size: Studio Service cost: $1000

Thumbnail photo by Jonathan Simon of Assurance Van Lines
Ajpal
Sep 04, 2017
Long-distance move from Kansas to South Carolina

Total Rip off and very Rude company.

Sub broker company. estimators does all the sweet talk and will call you and beat all the competition to get your contract. The rip off starts right after that. Driver will come and demand more money. I was quoted $6500 to move and then driver came and said estimation was wrong so he need more money to pick up the stuff. how much more not few $100 but thousands yes I paid $3500 more. finally I was told by the driver that there is total flexibility with storage and just call and they can store and extend. guess what that is a lie too and I was told to pay another $2500 to extend it. original cost of $6500 become $12500. Rip off Rip off and what a headache to talk to the rudest people I have dealt with in my life. I swear you can easily have an heart attack with all the stress these guys can give you. what a horrible experience and I wish I would not have dealt with the sub broker company like this one.

Move size: 4 Bedroom Home Service cost: $12500

Kevin Frost
Aug 21, 2017
Long-distance move from Arizona to Georgia

Great Work.

Rachel Reynolds and her team did an awesome job with my move. From the original booking, to date changes(my first closing fell through), to actually moving my home, everything was always so professional and easy for my wife and I. I am retired US Marine Corps so they were able to get me an awesome discount.

All in all, would recommend and will use again!! Thanks Rachel!!

Move size: 4+ Bedroom Home Service cost: $7500

Nancy H
Aug 22, 2017
Long-distance move from Hollywood, FL to Phoenix, AZ

Great Experience.

I never in my life had a good experience with moving,that's until I found Assurance Van Lines. The whole set up process was very easy and the customer service was great. The movers were very polite and they always let me know where my belongings were. They arrived on time and nothing was damaged,they even laid down a blanket on my wood floors to make sure not to scratch them. The prices were very reasonable and overall it's was a great experience.

Move size: 2 Bedroom Home Service cost: $2700

Susan H
Aug 22, 2017
Local move from Sebastopol, CA to Banning, CA

Moving across state.

I was dreading the move from one end of California to the other but Assurance Van Lines made the process nearly painless. The movers were fast but very careful and always used caution to ensure my possessions weren't damaged or broken. Everything arrived intact, from electronics to furniture, which was very important as I have a lot of things of great sentimental value to me. The movers were professional and polite at all times. I shopped around before selecting a moving company and Assurance Van Lines had the lowest price I could find. I am very pleased with their service and I would definitely use them again.

Move size: 2 Bedroom Home Service cost: $2000

Leonard Gurule
Sep 08, 2017
Long-distance move from Washington DC to New Jersey

Short 300 mile move of household goods.

This company is terrible. I would never use them again.

They promise the world and then hire subcontractors and give you no updates. They missed pickup windows by days as well as delivery dates by weeks. You can not speak to anyone but a poor receptionist who claims there is no one else above her.

If you use this company you are on your own because they provide no service.

I do not know how they stay in business!

Move size: 1 Bedroom Home Service cost: $400

Dee Mak
Sep 10, 2017
Long-distance move from Philadelphia, PA to New York, NY

Assurance Van Lines.

Rip Off!! Do not use. Moved from Philadelphia to New York September, 2017. Mac at Assurance hustled me, providing schmooze to get my $550 deposit. They are BROKERS, they subcontract all over the country to basically anyone.
There is no QA check on what they do. They never tell you this. They never tell you there is a 48 hour window to pick up and they give you less than 24 hrs to confirm the date. I booked them six weeks in advance and the dates kept changing. My contract stated same day delivery (very small move to a tiny apartment) and when they got there they said it would be delivered in a week! I talked them into same day delivery.
The guys who came show up in a rented Penske truck. Alex hustled me saying the contract was an estimate and he could change the rates as he wished. He was from State to State Movers, had a shirt on that said All in One Movers. He said they were all a network with Assurance and used one another. They moved everything just fine because we were there Hawking after them every minute.
When we got to NY, Alex restarted his hustle trying to shake me down for another $500 in addition to the $1300 I paid. He was threatening and intimidating and threatened to "cancel the whole thing" and wanted me to sign off that I received my belongings before they were brought in to the apt. I refused and he finally brought everything in, after I gave him a $100 tip to get him away from us.
Never heard from Assurance again. They make no follow up call. State to State did call and I reported the whole nightmare to them.
When moving time comes, Assurance will tell you that Mac,the salesman, and Kyle, their Quality Assurance guy (what a joke!) no longer have your file. So, the Jokers who do the original Hussle just disappear. Someone should take them to court. Bottom line---THEY ARE THIEVES!!

Move size: Studio Service cost: $1400

Rick
Sep 22, 2017
Long-distance move from Colorado to Washington DC

Move from Colorado to DC.

I have dealt with moving broker companies before. It seems to be a very cutthroat business. However, my experience with Assurance turned out to be ok. I spoke with Shawn to book my move. My move was last minute (same week pick-up as when I called). Shawn was able to get a truck booked for me. I explained to Shawn that I was concerned about the reviews on this page and I had no room for error with this move. He assured me that he would handle it. Long Distance movers called my right after I booked the move to try and talk me into cancelling and told me that I would loose my deposit with these guys and they are a sham. The next day after booking my move, Shawn called me very apologetic because there was a change in the truck route and he could not get one to me for a couple of days. Things happen. The good news is he suggested either booking for a couple of days later or he would refund my deposit right back to me. Althouth this move with them did not workout, the customer service from Shawn was great and I received a same day email refunding my deposit. I give them 4 stars because even though they had to cancel on the move, the customer service was great from Shawn!

Move size: Partial Move Service cost: $1700

Micah
Jul 05, 2017
Long-distance move from New York, NY to Hoboken, NJ

Good service.

Assurance Van Lines was extremely helpful getting a lot of bulky and cumbersome furniture out of my narrow New York apartment. Even though they showed up a little late (traffic happens, I guess), the movers were kind and thorough. We arrived at my new apartment in Hoboken and were very helpful in moving said furniture into my new place. I have a really complicated loft bed and the movers got it inside without any damage! I was really impressed. Would recommend.

Move size: 2 Bedroom Home Service cost: $1200

Teresa Cuevas
Jul 07, 2017
Long-distance move from Provo, UT to Denver, CO

Utah to Denver.

I got an unexpected job offer and had to make a quick unplanned move, I searched different companies and got different quotes But I kept coming back to AVL , they accommodated to my time range and where polite. All of my belongings got handled with care and arrived safely. They helped make the move a little less stressful. Will definitely hire them again when I move back.

Move size: 2 Bedroom Home Service cost: $2150

Meg M
Jul 07, 2017
Long-distance move from Seattle, WA to Logan, UT

Liars and scammers and misogynists.

DO NOT USE THIS COMPANY. They are not clear about their rules. I was told by Ryan to beef up my inventory because I could always change it when I actually moved. I changed my inventory three times and when I moved it was still incorrect. Now that I have moved I still do not have my items, and my service rep has all but disappeared. Customer service is horrible, they belittled me and now I am on the line to pay for items I did not move because I was lied to. Scammers. Plus they do not even move your stuff, nor can they tell you who is doing it because its all third party. This has been a nightmare of a move. They do not deserve your money.

Move size: Studio Service cost: $1700

Mohammad Rezaee
Jul 07, 2017
Long-distance move from Blacksburg, VA to State College, PA

Do NOT USE Assurance Van Line Services Inc.

I got a quote from top movers (http://www.tmq.us) and a lot of companies started calling me. The Assurance Van Line Services Inc also called me and said we have a truck which is right now available in our dispatch system for the day you are going to move, and we deliver your stuff ASAP (the day after), but you need to reserve it right now, otherwise, you will miss it. Then I signed the contract and paid half of the money. After that, they did not show up on the day they were supposed to pick up, and they kept telling me that you will be contacted when our service is on the way. Then they finally picked up my stuff (June 17th) and told me they will deliver the day after. I traveled to my new place to be there when they deliver my stuff. Guess what?! No one showed up. I called them the day after and they told me, oh, we are sorry and it will take 3-5 business day. After five business day, I called them, and said what's going on? they said: sorry it will take about 10 days. long story short, today is July 7, its more than 3 weeks and they are still even not able to tell me the exact day on which they deliver my stuff. I do not even mention how much they waste my time and money beside the extra cost that they do not tell about it when you sign the contract. Even if you are in rush, do not use this company (Assurance Van Line Services Inc) and the others who have dispatch system. Just go for the locals or the trusted ones.

Move size: 1 Bedroom Home Service cost: $2000

Jessica
Jul 07, 2017
Long-distance move from Ohio to Arizona

Scammers.

This company is a scam. They give you some low ball estimate that makes you want to sign up, then when the movers arrive, they TRIPLE the price. Their "calculator" is designed to make it seem like it'll be cheap for you. My 1 bedroom apartment move was given an estimate of 2200 and once the truck was loaded, the moving company, at 2 am, told me I had more square feet than the estimate given, and if I wanted my stuff delivered, I had to cough up an extra 3500 dollars. 3500. What?! I emailed and said I needed to talk to someone immediately, and they answered immediately. I told them my issues and now it had been 3 or 4 days and no answer. I don't even have 5700 dollars worth of stuff on the truck!! All that I asked is that have someone come out to verify that there really is x amount of extra cubic feet or whatever on the truck, OR have someone send me the calculator to show I was never given a fair estimate to begin with. I am being screwed and will probably end up paying for it all, but it will be in the form of a lawyer.

Move size: 1 Bedroom Home Service cost: $5700

Tiffany
Jul 11, 2017
Local move from Bronx, NY to New York, NY

Job Well Done!

Moving has always been a scary process for me, but Assurance Van Lines reassured me that everything was going to be fine.

After having spoken on the phone with a representative, we both agreed on a reasonable price. He was very nice, professional and even explained what I should expect. I had many questions, but he continued walking me through on what is going to happen.

On the day of the move, the guys came at the designated time. All of my things were handled with care, and delivered at my new home. I could not have been happier.

Move size: 1 Bedroom Home Service cost: $1500

Mabo
Jul 12, 2017
Long-distance move from New York to Texas

Recent Move.

Each moving company tell you that they are good. When I talk to representative first time he is really good and provide the 'Bonded Estimate', he told me that this is valid for both weight and cubfeet (no surprises at the time of loading/unloading). He said they only Assurance Vanlines will come for pickup and drop but third party company (Sega Transportation Inc) came for pickup and drop. Third party didn't weigh the truck before came to my place and when I call customer support they said I can go by cubfeet and there will not be any additional charge as it is Bonded quote. But the third party asked additional amount and I endup paying the same.

Two of the items are broken and paid more than the Bonded price.

Move size: 2 Bedroom Home Service cost: $4010

Stephen
Jul 15, 2017
Long-distance move from Bronx, NY to Cleveland, OH

Broker, not actual moving company and located in Florida.

They are just brokers. They provided me with a very good deal and they took a significant potion of the total cost as deposit which was the money they kept. Then they arranged my moving with a very low cost, bad service but actual moving company. That moving company is named Sega Transportation. When I checked online, they only received horrible reviews and scared me to death. They came late for pick up( at 10:30pm), had to rearrange it to the next day morning for pick up, broke one of my chair, and delivered my stuffs 10 days later at destination. My advice, find an actual moving company with good reputation. I have enough bad experience with my first move. I would pay more to the actual moving company with good reputation to get the services done smoothly. I did not know that they were brokers and I have learnt from the mistake.

Move size: 2 Bedroom Home Service cost: $1516

Matthew Kaufman
Apr 18, 2018
Long-distance move from Arlington, VA to Forest Hills, NY

Awful.

My wife and I decided to move from DC to NY for personal reasons and after submitting for quotes, Assurance Van Lines was the first company to call that didn’t' seem like total thieves (totally wrong). A sales rep named Ryan contacted us after submitting for quotes and was our point of contact when planning the move. He certainly knew how to sweet talk us because there were several things he shared that ended up being not true. This review also encompasses Budget Moving and Storage which is based out of Rockville Maryland, and was contracted by Assurance Van Lines to do the move.
To start with, we worked with Ryan Summit from Assurance based in the New York City office and explained that our target was Memorial Day weekend but we were open on drop-off and pickup (pickup being Friday/Saturday, drop-off Tuesday/Wednesday) due to the nature of the holiday weekend. He understood the situation and assured us that we would know when our pickup was 5-7 days before (Lie #1). This caused us to have to coordinate with both our old apartment and new apartment building for moving elevators, but not really a big deal as both buildings were accommodating to our situation. Turns out we didn’t 'know our pick up until 24 hours ahead. We were also told that according to Department of Transportation rules that they could have up to 4 business days to deliver our stuff because of the nature of our move (which was fine, but we once again explained our situation with the NYC apartment and how they had restrictions, and started early to cover ourselves). In addition, we were also told that we would not need to wrap the TV, dresser, lamps etc. and that they would be provided as part of the move (lie #2). However, we were then told the week of that we would be responsible for wrapping everything. Fortunately we had enough supplies but it was still a surprise and a lie. There was an additional cost for the additional packing supplies even though we provided items that were requested by the movers. Additional items such as boxes, cardboard, which weren’t even used but we had to incur the expense.
We were also told that our stuff would not be removed from a truck (Lie #3), and we’d be the only stuff on the truck (lie #4) during the transport and that it would sit locally over the weekend in a secure location (Lie #5) and that worst case we would get 30 days free storage if there was a lag on delivery and we would give permission in a worst case scenario (lie #6). During pickup our move went pretty smoothly. We got a crew of 3 led by the driver Zach and they worked as efficiently and as fast as they could. The only surprise to us was that we would have to get an extra charge due to the amount of feet from the truck to the apartment (first 1000 feet were free). While this was a surprise, it was in our contract. Alex was nice enough to guestimate and didn’t go exact which we greatly appreciated. We were very nice to this crew as we were very ready, offered them breakfast and drinks (which was the direction of Ryan) and made sure they were okay throughout the moving process. We also discussed with Zach that we liked their work so much that we wanted them to do our drop-off. While he couldn’t promise anything we put in a request and were told that this would be made to happen on the back end. We were also told that we would get a call either Sunday or Monday with a drop-off time for Tuesday or Wednesday by both the dispatcher and Alex (lie #7). We were fine with this and also explained that the elevators were only available a certain period of time both days and we really needed to make sure the delivery lined up with what was available. They reassured us and said that it would be perfectly fine.
Fast forward to Monday at 4pm and I still have not received any type of information from Budget Moving and Storage and I decide to give them a call. Alex picks up and half hazard says that they can’t do our drop-off until Thursday or Friday. I explain to him our situation with the elevators and we were promised Tuesday or Wednesday, but he said that there was nothing he could do and that a truck broke down and that our stuff was on a truck sitting in Maryland (which we were also told our stuff wouldn’t be but refer to lie #3). I let him know that I couldn’t make a decision on which day until I spoke to the Parker Towers rep in the Parker Towers office since she coordinated the times of moving for the building, and then I would give him a call.
The next morning, Tuesday May 30th my wife and I arrive at Parker Towers and explain the situation to the Parker Towers rep at the front desk. She looks at the schedule and says that Thursday and Friday are booked but that Monday was available for a drop-off. My wife then picked up the phone to call Alex to relay the logistics and Alex at this point is very rude to her and states that if we don’t have our drop-off by the end of the week our stuff would be going to a storage facility and that we would be responsible for moving everything! Real nice guy. At this point both of us nearly lost it and explained what was going on to the Parker towers Rep who got us a manager to explain the situation. Fortunately the manager offered the Thursday early and mentioned that we could have a bill created to send to Budget Moving and Storage. She also offered us a discount on how much it would be since it was technically out of their designated moving hours. Once we discussed with the manager, our leasing agent and the Parker Towers coordinator what was happening they agreed to have us call Alex to relay the logistics and mention that we would need them to be at our building no later than 7am because we had to give up the elevator at 10am for another move. While all of us are sitting with Alex on speakerphone and I mention to him that we have the elevator from 7-10am and that I need his guys here by 7am, he then states to me “well I’ll have the guys there by 8”, which to all of us in the room say “No please be here by 7am because we need you done by 10am”. He “Yeah yeahs” us and says they’ll be there by 7am” (also a lie, lie #6). At this point we really wanted our stuff and were upset because everything that was told to us was downright wrong. In addition, we also have an email from Budget Movers stating that the movers will arrive between 7-8am and complete the drop-off by 10am, even though we asked for arrival by 7am. This at least confirmed that they knew they had a limited window, even though we only got 2 moving men. In addition, any move before 10am would cost us 250 an hour, which was another additional cost we had to take because of the lack of competence from both Assurance and Budget Moving.
Fast-forward to Thursday June 1st when the movers are supposed to arrive at 7am. We receive a phone call at 645am that the guys (only 2 of them this time, which we were told on the phone previously we would get 3 guys again, lie #8) are within a short distance away but stuck in traffic. They finally show up around 740. When I ask the driver what time they left and where they left from he stated that they left around 515 from an hour away but that “it’s New York” and they got stuck in bad traffic with a lousy attitude. I’m skeptical that based on my previous lies, that if you leave from an hour away at 515 that you can’t get where you are going pretty fast, even in a major metropolitan area known for bad traffic (lie #8).
Upon arriving (with only 2 guys, Ivan and the other guy), Ivan immediately starts counting the steps from the truck to the apartment while the other guy starts unloading the truck (more on that in a second). Upon getting to the apartment he then DEMANDS RUDELY the remaining balance that was issued to us on the front end. This then required me to ask my wife where it was. Keep in mind that they are already late, we wasted time counting steps, and now I have to find the money order for him all while he is being rude.
Once he has his money order, we go down to the truck where the other mover is unloading SOMEONE ELSES stuff on the sidewalk to get to our stuff. If you recall earlier in the review we were told that it would only be our stuff on the truck and it wouldn’t’ be removed. Add to the fact that we were on a time crunch, you can’t think we are happy but obviously happy our stuff is arrived. Obviously by this point it is after 8am, and since we are running short on time I have to start doing my own pushing and loading.
On the first load, he also makes note to us that we owe extra due to the fact that there are extra steps and once again demands payment on the spot. I ask if we can give credit card and he was nice enough to let us use credit card. Keep in mind that he didn’t’ charge this amount that we owed until he got in the truck when the job was completed (almost 2 hours later). He’s still being very rude by this point but we were obviously happy to get our stuff.
Finally, once we are wrapping up, I noticed that Ivan decided to take a smoke break in the truck while myself and the other mover were working! In addition, I also noticed McDonald’s wrappers in the truck. Now for someone who left at 515 from an hour away, they had time to stop for breakfast but got stuck in bad traffic? Keep in mind that the dispatcher said they’d be there between 7-8 even though we pleaded for 7am, but it fell on deaf ears.
All in all, I cannot in good faith ever recommend Assurance Van Lines or Budget Moving and Storage for any moving needs. We were constantly lied to when we started the move very early and are very organized people. It’s a shame that both of these companies are allowed to operate this way.

Move size: 1 Bedroom Home Service cost: $2500

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Their address is 115 E 57th Street, New York, NY, 10022, but movers usually cover a much larger area.

Licenses & Certificates for Assurance Van Lines

To legitimately operate within the State of New York, Assurance Van Lines is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Assurance Van Lines license numbers for the government record information:

ICC MC number: 895267
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2790950
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Assurance Van Lines cost for local moves?

We have calculated an approximate local moving market average price from 338 reviews of people moving within New York to be $2166.

From 19 local reviews for Assurance Van Lines, we have calculated an average moving cost of $1549 for local moves.

This could mean that Assurance Van Lines is cheaper with about 28% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Assurance Van Lines cost for interstate moves?

From 10158 reviews of people moving long ditance, we concluded that the market average costs are around $4845 when moving long-distance.

For Assurance Van Lines, we estimate that their average long-distance moving costs will be around $2189, based on 268 long distance moving reviews.

This could mean that long-distance moving services costs of Assurance Van Lines for moving between states is cheaper with about 55% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Assurance Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Assurance Van Lines - a professional company located in 115 E 57th Street, New York, NY, 10022. Discover New York, New York moving companies.

*MoveAdvisor may not be affiliated with Assurance Van Lines and the estimates may be provided from other professional movers in our network.

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