Rachel Reynolds and her team did an awesome job with my move. From the original booking, to date changes(my first closing fell through), to actually moving my home, everything was always so professional and easy for my wife and I. I am retired US Marine Corps so they were able to get me an awesome discount.
All in all, would recommend and will use again!! Thanks Rachel!!
I never in my life had a good experience with moving,that's until I found Assurance Van Lines. The whole set up process was very easy and the customer service was great. The movers were very polite and they always let me know where my belongings were. They arrived on time and nothing was damaged,they even laid down a blanket on my wood floors to make sure not to scratch them. The prices were very reasonable and overall it's was a great experience.
I was dreading the move from one end of California to the other but Assurance Van Lines made the process nearly painless. The movers were fast but very careful and always used caution to ensure my possessions weren't damaged or broken. Everything arrived intact, from electronics to furniture, which was very important as I have a lot of things of great sentimental value to me. The movers were professional and polite at all times. I shopped around before selecting a moving company and Assurance Van Lines had the lowest price I could find. I am very pleased with their service and I would definitely use them again.
This company is terrible. I would never use them again.
They promise the world and then hire subcontractors and give you no updates. They missed pickup windows by days as well as delivery dates by weeks. You can not speak to anyone but a poor receptionist who claims there is no one else above her.
If you use this company you are on your own because they provide no service.
Rip Off!! Do not use. Moved from Philadelphia to New York September, 2017. Mac at Assurance hustled me, providing schmooze to get my $550 deposit. They are BROKERS, they subcontract all over the country to basically anyone.
There is no QA check on what they do. They never tell you this. They never tell you there is a 48 hour window to pick up and they give you less than 24 hrs to confirm the date. I booked them six weeks in advance and the dates kept changing. My contract stated same day delivery (very small move to a tiny apartment) and when they got there they said it would be delivered in a week! I talked them into same day delivery.
The guys who came show up in a rented Penske truck. Alex hustled me saying the contract was an estimate and he could change the rates as he wished. He was from State to State Movers, had a shirt on that said All in One Movers. He said they were all a network with Assurance and used one another. They moved everything just fine because we were there Hawking after them every minute.
When we got to NY, Alex restarted his hustle trying to shake me down for another $500 in addition to the $1300 I paid. He was threatening and intimidating and threatened to "cancel the whole thing" and wanted me to sign off that I received my belongings before they were brought in to the apt. I refused and he finally brought everything in, after I gave him a $100 tip to get him away from us.
Never heard from Assurance again. They make no follow up call. State to State did call and I reported the whole nightmare to them.
When moving time comes, Assurance will tell you that Mac,the salesman, and Kyle, their Quality Assurance guy (what a joke!) no longer have your file. So, the Jokers who do the original Hussle just disappear. Someone should take them to court. Bottom line---THEY ARE THIEVES!!
I have dealt with moving broker companies before. It seems to be a very cutthroat business. However, my experience with Assurance turned out to be ok. I spoke with Shawn to book my move. My move was last minute (same week pick-up as when I called). Shawn was able to get a truck booked for me. I explained to Shawn that I was concerned about the reviews on this page and I had no room for error with this move. He assured me that he would handle it. Long Distance movers called my right after I booked the move to try and talk me into cancelling and told me that I would loose my deposit with these guys and they are a sham. The next day after booking my move, Shawn called me very apologetic because there was a change in the truck route and he could not get one to me for a couple of days. Things happen. The good news is he suggested either booking for a couple of days later or he would refund my deposit right back to me. Althouth this move with them did not workout, the customer service from Shawn was great and I received a same day email refunding my deposit. I give them 4 stars because even though they had to cancel on the move, the customer service was great from Shawn!
Now I am not usually the type to use a moving company, but I was in a rush to move. So I contacted Assurance Van Lines pretty last minute and lucky for me they were very accommodating and finished my move a lot faster than expected! After getting estimates for other movers, I found that Assurance was the most fair priced and provided top notch service. They even followed up to make sure I was satisfied with the service provided, indeed I was!
More stress is the last thing a person needs. Moving definitely adds to this, so I'm glad that services like Assurance Van Lines exist. Like the song says, I've been everywhere, and I wasn't looking forward to jumping from Houston to St. Louis, but the whole thing was over before I knew it! Assurance offers fair prices, and the actual movers were very careful with my belongings (many of which were fragile). If you're stubborn about DIY when it comes to moving, I'd rethink that rule. Assurance Van Lines ensured that I could focus my energy elsewhere, and have the easiest time of starting anew while avoiding back problems. Highly recommended.
My move with Assurance Van Lines are seamless! I was definitely stressed out the morning of the move, unaware of how hard a move across the country is, but when the movers arrived and began to help load and move the boxes I felt my stress reduce. The staff was kind and friendly and all of my items arrived on time and in great condition. Would definitely recommend this company!
My job transferred me to Texas and I only had like ten days to pack up my whole house and get everything moved. Needless to say I was a mess! I scrambled all over the internet trying to find a good moving company with good rates, but ended up getting so overwhelmed so I called my sister (who moved two years ago) and she told me that Assurance Van was who she used and raved about how great they were, etc. I was nervous though, I mean, I've always moved my own things (well, my boyfriend usually did all the heavy lifting haha) and I wasn't sure if I could trust anyone with all my stuff. I had old hairloom things from my great grandmother like her lamps and quilt and this framed photo of her etc. But I had no choice I didn't have much time. So I did the quote online and called them to set it up. The coordinater I spoke to was so awesome. She explained how everything worked and even told me they can help me pack my own boxes! But I told her that wasn't necessary I just needed them moved to Texas, we'd do everything else. I did the deposit with her and that was that so easy. On moving day, the Assurance guys came on time and were really friendly - even when my dogs kept trying to chase their feet all over haha. It was such an in and out kind of deal and I kept thinking why didn't we ever use movers before instead of my boyfriend's truck all the time. In a couple days the movers showed up at our new home and brought in all the boxes. Everything was just as I'd packed it! I couldn't believe it. This was seriously one of the easiest things that I didn't know would be easy haha. I don't know how other moving companies are, but I must of lucked out because I'm so thrilled we went with Assurance. The price was good, they were nice and now we're already unpacked and waiting to start my new position on Monday!!
There was an emergency in my family, and we had to get a relative of mine moved closer to home in a relatively short amount of time. We've always just done moves ourselves, with just a rented truck and plenty of time to pack and drive, so the project seemed incredibly exhausting and daunting. We were moving a 3-bedroom house and 10 years worth of belongings. We started the packing process and realized that the task was too big for the handful of family members and our friends.
We went with Assurance based on a friend's recommendation and I was astonished at how much easier they made things. Packing would have taken us several days on our own, loading the truck would have been another day, we'd have taken it slow driving between cities, just to repeat the process when we arrived. Assurance's staff was there right on schedule, the packing was done and the vehicle was on the road that night, and it only took a few days to get to it's destination. Unloading and unpacking happened the day it arrived as well. All of our belongings were safe the staff was incredibly easy to work with throughout the whole process.
They took what felt like a daunting project and got it done in about 1/5 of the time and effort it would have taken on it's own. They took a lot of weight off of a stressful situation with their hard work. I'll use Assurance every time I move (which hopefully isn't for a long time), without a doubt.
Interstate move from Austin, TX to New York, New York.
I was extremely stressed out about my long move from Austin to New York City. I had a lot of fragile items and many things that were important to me that I didn't want to leave behind but didn't want to get crushed in the moving process. Luckily, I found Assurance Van Lines and they moved my stuff extremely quickly and with this highest care! All of my items arrived in perfect condition! Their price was amazing and I would recommend them to anyone looking to move!
Guys, my name is Venkatesh and I am new to US. living in schenectady, NY and had to move to Chicago.
they gave all the rosy and green pictures for the move. they told me they have their own trucks etc etc.
Before I start, they told me a price and changed it two times before pick up. Then when the truck landed at my home, they didn't look professional. Previous day they called me and told the truck would come for pick up at 7AM in the morning and need to be ready. I waited from 7 AM kept calling them 20 times and then the truck lands up at 2.30 PM. I have a new born child and we had our flights booked in evening which I had to cancel because they had another pick up in New Jersey. When they arrived they said they are from state to state movers, when I called back assurance van lines they said they don't have any trucks they are generally a call center kind of a company, working on commission for setting up such moves.
Second surprise, they committed they would deliver on Thursday, when I called on Wednesday they say the state to state truck movers have not loaded completely and they don't know when they would start and they will only start or transit when their truck is full. Assurance van lines said they cannot do anything as they are just brokers working on commission for moves and we need to contact State to state movers (888-315-0523). This company is so unprofessional, when I called them the lady was so rude that she hung up saying she is busy. Second time I called she said the truck would leave only when the load is full and don't disturb calling us, we will call you when the truck is full. When I asked for the supervisor, she said she cannot and put me on hold for 20 mintues and then comes back asking are you still there and put me on hold again and then hung up. So guys, looking at some positive reviews in this site I booked with them, I believe all the positive reviews here are fake. I can really talk more and more. PLEASE DO NOT GO WITH ASSURANCE VAN LINES, AS THEY ARE JUST A CALL CENTER AND BROKERS WORKING FOR COMMISSION AND THEY DONT TAKE ANY OWNERSHIP. you may contact me and can explain all the pains I have gone through with them.
I recently used Assurance Van Lines services to relocate a hefty amount of furniture into my Wisconsin home and was very satisfied. I expected that moving 4 intermediate size bedrooms worth of furniture this distance would take several days, but was pleasantly surprised by the speed at which Assurance was able to finish my move. In less than 12 hours, everything had arrived safely, and the staff was professional throughout the process. The price was affordable and there were no hidden fees (as you may experience with other moving services). I would recommend using this service if you are moving a lot of items and would like the job done efficiently.
I recently utilized Assurance Van Lines in order to help me move all of my belongings and furniture from a 2 bedroom home to a new place in northern VA. I was extremely satisfied with the service they provided!
The price they quoted me was one of the most fair in my opinion. When I spoke to customer service, the woman I spoke to was very friendly and professional. She laid out a plan
with me which calmed my nerves. I was already overwhelmed with having to move into a new environment/job with short notice, but working with this company provided me with great relief.
Now, the day of the move. The movers came on time and were very friendly and courteous. I could tell they respected my space and my belongings. When I got to my new place, they unloaded everything and nothing was broken or damaged. Very impressed!
Do not waste your time. Anyone who gave this company 5 stars is either a fake account, a friend, or worker. I thought booking through Assurance Van Lines was the biggest mistake of my life, however Transit Moving- the contracted company by Assurance has managed to top them in awful performances.
I am due to have a baby anyday and had to move from Seattle to New Orleans, due to my husbands career in civil service. We had our items 100% entirely packed and ready to go on "moving day", the movers were at our home for maybe 25 minutes, long enough to charge almost $1000 more than quoted. We left Seattle that night to drive to New Orleans. Our items were to be delivered 8 days later as promised by Assurance and the date I wrote when the moving team came. I called with 5 days left until delivery date to double check the items were on the truck and headed south. I was told that because I wrote 11/1/17 instead of 11-01-17 the company took my first delivery date as 11/11/17. ARE YOU KIDDING ME?!? There wasn't a better [EDIT] excuse or a lying company to come up with?? Now, I have paid $2400 for a SINGLE apartments worth of stuff and all of my unborn daughters belongings to arrive "within the 21 day legal window we have from the written date". What's really interesting is not one individual can provide a photo of my signature and date.
I called Transit on this past Friday just in hopes it may be sooner and we do not have to purchase new baby items after such an overpriced move. I was told my items would arrive Monday or Tuesday. I was shocked! As they have not arrived, we just called to see a delivery window for tomorrow. They told us to only contact the driver from now on, switching the hand of blame. The driver stated there was no chance he would arrive earlier than this weekend (6 days from today another 12 from my original promise) or next week.
DO NOT BOOK THIS COMPANY!!
I Read reviews and I wish I would have listened. This Company is very unprofessional and I wish I would have known they hire any and everyone to come and move your things. In the beginning, they are so helpful and always available when you do have any questions. Once you book with them and they have your deposit (money), they are no longer understanding, helpful or accommodating. I was told the movers would arrive Monday or Tuesday by the gentlemen "Blake". When I asked him how would I know for sure which date he said I would receive a 24 hours courtesy call to confirm the exact time and date for pickup. Well, I advise you be on top of them and call them because the only call I received was a call saying they were on the way. Monday, Sep 25th, I was extremely frustrated that I never received a call Sunday to set up a time, so I assumed they would be calling Monday to schedule a time for Tuesday. I spoke with "Shayla" who was absolutely NO help, I was pretty upset with them. She dispatched the driver who was beyond rude. He proceeded to yell and say "Look this is all I have available and I do not have time for this and actually hung up on us. This is the type of people they hire. I was furious and Shayla said there was nothing she could do. She had an awful attitude with me because I was upset. I got off the phone with her and call the number 800-951-0502 that was attached to the email from Blake he sent me when booking my reservation. The women who answered again was Shayla, and once I gave her my Job # she realized it was me again and yelled "Ma'am what is it that you need" I told her I was looking to speak with Blake Cornett to see where the mix up was and why I was not given a courtesy call, she said, Blake was no longer able to help or have access to this reservation (all of a sudden). So At this point, I wanted a manager, she yelled back at me for about a minute as I insisted on speaking with someone other than her. Finally, she puts "John" who says he is a manager on the phone. He states Shayla is one of their top employees and has always been nice and understanding, although today this was not the case. John told me he was very sorry we did not receive a courtesy call and he was trying to get in touch with the driver and see why they never called me or my husband, but no matter what we are supposed to remain available 48 hours prior to pick. Basically, that's all they could say, the driver was never able to provide proof of calling us, because he NEVER did. As bad as I wanted to just say I don't want you service I had already paid the down payment. During this whole conversation, I am in the care speeding home from work. Now I had not even found a king size mattress cover but after going to 4 different stores I had to give up and just rush home to finish taping up boxes.
Fast Forward, The Movers arrive and they were honestly so unprofessional and even used profanity around my goddaughter and two girls. The first guy jumped out the truck yelling "which of you are in charge" my fiance said he was because at this point I was extremely upset. They went over some paperwork and we had explained to them we were still unable to find a king size mattress cover, so would we have to throw our bed out if it was not covered. He called a manager I believe and said if it is not covered it cannot go on the truck, which is understandable but I wish I would have known you can add things to your reservation but you CANNOT remove anything. So we still paid for it even though it could not go. I decided to walk my goddaughter and her mother out and the guy who was with my fiance doing paper said very loudly "how many Dang (but the actual curse word) feet are in this living room". At this point, I was to my breaking point regretting going with Assurance Van Line Service Inc. How dare you to say something like that around my family. Once I walked them out even my friend was said she would never recommend this company just off those words. I went back in the house and took my girls in my bedroom for the rest of the night. I can see them right outside my bedroom window, and at one point they were throwing my plastic bins down the stairs and laughing, I could hear them say "I don't get paid enough for this stuff (using the actually Curse word again). I understand you might be feeling this way and that's fine but expressing it out loud while slinging my thing around is not professional and just flat out rude. My fiance even said they look like they were on some sort of drugs or had been drinking and honestly I agree.
When it comes to delivery, there is no way to check the status so just be sure to be available because more than likely they won't call to say they are on the way. They can Monday, Sep 25 and I had not heard anything from them. On the evening of October 4th the call my fiance to save they would be arriving at 7 am. (thankfully we actually got a courtesy call). A week ago on October 5th, two gentlemen arrived and we began to explain the pink paper they left us with the remaining balance on it was incorrect. I gave a $500 deposit and the remaining balance was to be split between pickup and delivery. The guy at pick had written down the wrong amount and we had not noticed this until they left. When the guys at delivery called the manager had begun to get loud with me and said this is the first he had heard anything and we should have called prior to this. Well, I tried calling but I also said there was no way they could not fix it when you have emails of what I had paid. Although it was only $40, the fact is that this company is extremely unprofessional and rude. I have never dealt with anything like this from a company.
Beware of how unprofessional, this company is even when the person setting up your reservation seems like they are always available for anything during your whole process because they quickly are nowhere to be found or are not allowed to talk.
I was quoted a move from CA to TN at $3100, when all was said and done, the total cost was $4800. I had another company quote me $3800 firm. Had I known how this company was going to raise the price to almost double I would never have used them. I have no intention, if I ever move again, to use this rip off company. And I will let everyone I know that is planning a move NOT to use this company.
Assurance Van Line is an excellent moving company if you're in the market for one! They had a variety of different options that I could choose from to best suit my needs, and being a busy person, it was great to be able to have them come and pack everything up for me! Their service was excellent, prompt, and careful - I'd definitely recommend them to anyone!
I used Assurance Van Lines because of my brother's positive experience with them. It was a wise decision. My move was handled professionally, on time and without any breakage. I had enough to worry about without having the stress of the move, but these people made it easy. Thank you Assurance, I will definitely call again if I am in need of movers in the future.
After getting my new job, I was a little hesitant about how I was going to tackle a move from New York to Florida without a lot of time, but after looking around the web and researching my options, Assurance appeared to be the company that had all of the services I needed. I'm pleased to say that I was right! The team that came was fantastic and super respectful of my things (I admittedly can be a little particular when it comes to certain items). I was super pleased when everything arrived on time and just as it was before I left. It was really easy to make all of the arrangements I needed and the customer service rep that I dealt with answered all of my questions and was really helpful.
Assurance Van Lines took a lot of the worry out of my move. Moving is always extremely stressful, but the service that Assurance provided made it easier. They were fast, efficient, and very professional. They handled all of my belongings with care. Excellent customer service! I would definitely use them again, and I would recommend them to anyone. Thank you to Assurance for helping me during this transition.
I was sent an binding estimate for moving, which turned out to be not so binding. I was never asked specific questions about the items in the estimate that would be moved. I went over the items on the list and did not see any problems. I sent a deposit to book the move. The next day I received a call from the company to go over the items with me. There was a discrepancy in the estimate, worth $600. I had to give them more of a deposit and luckily the moving company worked with me to not have to change the next payment. I feel that the estimate was not done in good faith and that they only called me after I sent a deposit because they had me locked in. I feel this was a scam to get more money out of me. The move is not done yet but I am sure that there will be further problems with the move before this is all over.
I had to move from San Francisco, CA to Los Angeles,CA. The drive from northern California to southern California is a huge distance so I had no choice but to contact Assurance Van Line. There estimates were clear and accurate and the staff was very helpful. They were professional for the entire service and the whole process ran smoothly. All of my stuff was moved in perfect condition and it couldn't have gone any better. I would highly recommend them.
My wife and I decided to move from DC to NY for personal reasons and after submitting for quotes, Assurance Van Lines was the first company to call that didn’t' seem like total thieves (totally wrong). A sales rep named Ryan contacted us after submitting for quotes and was our point of contact when planning the move. He certainly knew how to sweet talk us because there were several things he shared that ended up being not true. This review also encompasses Budget Moving and Storage which is based out of Rockville Maryland, and was contracted by Assurance Van Lines to do the move.
To start with, we worked with Ryan Summit from Assurance based in the New York City office and explained that our target was Memorial Day weekend but we were open on drop-off and pickup (pickup being Friday/Saturday, drop-off Tuesday/Wednesday) due to the nature of the holiday weekend. He understood the situation and assured us that we would know when our pickup was 5-7 days before (Lie #1). This caused us to have to coordinate with both our old apartment and new apartment building for moving elevators, but not really a big deal as both buildings were accommodating to our situation. Turns out we didn’t 'know our pick up until 24 hours ahead. We were also told that according to Department of Transportation rules that they could have up to 4 business days to deliver our stuff because of the nature of our move (which was fine, but we once again explained our situation with the NYC apartment and how they had restrictions, and started early to cover ourselves). In addition, we were also told that we would not need to wrap the TV, dresser, lamps etc. and that they would be provided as part of the move (lie #2). However, we were then told the week of that we would be responsible for wrapping everything. Fortunately we had enough supplies but it was still a surprise and a lie. There was an additional cost for the additional packing supplies even though we provided items that were requested by the movers. Additional items such as boxes, cardboard, which weren’t even used but we had to incur the expense.
We were also told that our stuff would not be removed from a truck (Lie #3), and we’d be the only stuff on the truck (lie #4) during the transport and that it would sit locally over the weekend in a secure location (Lie #5) and that worst case we would get 30 days free storage if there was a lag on delivery and we would give permission in a worst case scenario (lie #6). During pickup our move went pretty smoothly. We got a crew of 3 led by the driver Zach and they worked as efficiently and as fast as they could. The only surprise to us was that we would have to get an extra charge due to the amount of feet from the truck to the apartment (first 1000 feet were free). While this was a surprise, it was in our contract. Alex was nice enough to guestimate and didn’t go exact which we greatly appreciated. We were very nice to this crew as we were very ready, offered them breakfast and drinks (which was the direction of Ryan) and made sure they were okay throughout the moving process. We also discussed with Zach that we liked their work so much that we wanted them to do our drop-off. While he couldn’t promise anything we put in a request and were told that this would be made to happen on the back end. We were also told that we would get a call either Sunday or Monday with a drop-off time for Tuesday or Wednesday by both the dispatcher and Alex (lie #7). We were fine with this and also explained that the elevators were only available a certain period of time both days and we really needed to make sure the delivery lined up with what was available. They reassured us and said that it would be perfectly fine.
Fast forward to Monday at 4pm and I still have not received any type of information from Budget Moving and Storage and I decide to give them a call. Alex picks up and half hazard says that they can’t do our drop-off until Thursday or Friday. I explain to him our situation with the elevators and we were promised Tuesday or Wednesday, but he said that there was nothing he could do and that a truck broke down and that our stuff was on a truck sitting in Maryland (which we were also told our stuff wouldn’t be but refer to lie #3). I let him know that I couldn’t make a decision on which day until I spoke to the Parker Towers rep in the Parker Towers office since she coordinated the times of moving for the building, and then I would give him a call.
The next morning, Tuesday May 30th my wife and I arrive at Parker Towers and explain the situation to the Parker Towers rep at the front desk. She looks at the schedule and says that Thursday and Friday are booked but that Monday was available for a drop-off. My wife then picked up the phone to call Alex to relay the logistics and Alex at this point is very rude to her and states that if we don’t have our drop-off by the end of the week our stuff would be going to a storage facility and that we would be responsible for moving everything! Real nice guy. At this point both of us nearly lost it and explained what was going on to the Parker towers Rep who got us a manager to explain the situation. Fortunately the manager offered the Thursday early and mentioned that we could have a bill created to send to Budget Moving and Storage. She also offered us a discount on how much it would be since it was technically out of their designated moving hours. Once we discussed with the manager, our leasing agent and the Parker Towers coordinator what was happening they agreed to have us call Alex to relay the logistics and mention that we would need them to be at our building no later than 7am because we had to give up the elevator at 10am for another move. While all of us are sitting with Alex on speakerphone and I mention to him that we have the elevator from 7-10am and that I need his guys here by 7am, he then states to me “well I’ll have the guys there by 8”, which to all of us in the room say “No please be here by 7am because we need you done by 10am”. He “Yeah yeahs” us and says they’ll be there by 7am” (also a lie, lie #6). At this point we really wanted our stuff and were upset because everything that was told to us was downright wrong. In addition, we also have an email from Budget Movers stating that the movers will arrive between 7-8am and complete the drop-off by 10am, even though we asked for arrival by 7am. This at least confirmed that they knew they had a limited window, even though we only got 2 moving men. In addition, any move before 10am would cost us 250 an hour, which was another additional cost we had to take because of the lack of competence from both Assurance and Budget Moving.
Fast-forward to Thursday June 1st when the movers are supposed to arrive at 7am. We receive a phone call at 645am that the guys (only 2 of them this time, which we were told on the phone previously we would get 3 guys again, lie #8) are within a short distance away but stuck in traffic. They finally show up around 740. When I ask the driver what time they left and where they left from he stated that they left around 515 from an hour away but that “it’s New York” and they got stuck in bad traffic with a lousy attitude. I’m skeptical that based on my previous lies, that if you leave from an hour away at 515 that you can’t get where you are going pretty fast, even in a major metropolitan area known for bad traffic (lie #8).
Upon arriving (with only 2 guys, Ivan and the other guy), Ivan immediately starts counting the steps from the truck to the apartment while the other guy starts unloading the truck (more on that in a second). Upon getting to the apartment he then DEMANDS RUDELY the remaining balance that was issued to us on the front end. This then required me to ask my wife where it was. Keep in mind that they are already late, we wasted time counting steps, and now I have to find the money order for him all while he is being rude.
Once he has his money order, we go down to the truck where the other mover is unloading SOMEONE ELSES stuff on the sidewalk to get to our stuff. If you recall earlier in the review we were told that it would only be our stuff on the truck and it wouldn’t’ be removed. Add to the fact that we were on a time crunch, you can’t think we are happy but obviously happy our stuff is arrived. Obviously by this point it is after 8am, and since we are running short on time I have to start doing my own pushing and loading.
On the first load, he also makes note to us that we owe extra due to the fact that there are extra steps and once again demands payment on the spot. I ask if we can give credit card and he was nice enough to let us use credit card. Keep in mind that he didn’t’ charge this amount that we owed until he got in the truck when the job was completed (almost 2 hours later). He’s still being very rude by this point but we were obviously happy to get our stuff.
Finally, once we are wrapping up, I noticed that Ivan decided to take a smoke break in the truck while myself and the other mover were working! In addition, I also noticed McDonald’s wrappers in the truck. Now for someone who left at 515 from an hour away, they had time to stop for breakfast but got stuck in bad traffic? Keep in mind that the dispatcher said they’d be there between 7-8 even though we pleaded for 7am, but it fell on deaf ears.
All in all, I cannot in good faith ever recommend Assurance Van Lines or Budget Moving and Storage for any moving needs. We were constantly lied to when we started the move very early and are very organized people. It’s a shame that both of these companies are allowed to operate this way.
To legitimately operate within the State of New York, Assurance Van Lines is required to have a valid New York State Department of Transportation license (NYDOT). If they perform interstate moves, they are also required to be registered with the FMCSA.
To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Assurance Van Lines license numbers for the government record information:
ICC MC number:
895267 (Interstate Commerce Commission Motor Carrier number)
US D.O.T.:
2790950 (US Department of Transportation number)
We have calculated an approximate local moving market average price from 355 reviews of people moving within New York to be $2127.
From 19 local reviews for Assurance Van Lines, we have calculated an average moving cost of $1549 for local moves.
This could mean that Assurance Van Lines is cheaper with about 27% from the market average.
Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.
To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.
What is Assurance Van Lines cost for interstate moves?
From 11722 reviews of people moving long ditance, we concluded that the market average costs are around $4856 when moving long-distance.
For Assurance Van Lines, we estimate that their average long-distance moving costs will be around $2189, based on 268 long distance moving reviews.
This could mean that long-distance moving services costs of Assurance Van Lines for moving between states is cheaper with about 55% from the market average.
Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.
Average service costs information
We generate average normalized moving cost based on information submitted by people who have reviewed Assurance Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.
The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.
Community testimonials, ratings and consumer reports on Assurance Van Lines - a professional company located in 115 E 57th Street, New York, NY, 10022. Discover New York, New York moving companies.
*MoveAdvisor may not be affiliated with Assurance Van Lines and the estimates may be provided from other professional movers in our network.
MoveAdvisor may not be affiliated with Assurance Van Lines. By selecting the link to the left, you will have to opportunity to either go directly to the website or have other potential movers provide you with estimates.
MoveAdvisor may not be affiliated with Assurance Van Lines. By selecting the link to the left, you will have to opportunity to either directly call or have other potential movers provide you with estimates.
MoveAdvisor may not be affiliated with Assurance Van Lines. By selecting the link to the left, you will have to opportunity to either directly email or have other potential movers provide you with estimates.
*At MoveAdvisor we will connect you with a professional moving company. Please note that we may not be affiliated with
Assurance Van Lines and you may be speaking with another licensed provider.
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