Allied Transportation Group LLC

Worst company ever. They should not be in business. When you call them they are all sweet and nice, but once they get a deposit,then you can never reach them again. Promised that the movers would come in morning showed up at 10PM with a half full truck and then gave us a price of 3 times of what we were quoted. Also said a 24 foot truck was coming and would take our belongings straight there then found out that they weren't delivering it to our destination but going to another state to unload it and another truck would take it This was never discussed with us. They are a bait and scam company. They don't even deserve 1 star rating and a class action law suit should be brought against them.

Move size: 2 Bedroom Home Service cost: $1882

When I initially talked to Sam to get an estimate for our long distance move, he quoted a price and told me the final cost would be around $2,000. Not true. Very dishonest person and company! He then referred me to someone else who further scammed us and doubled the initial quote (and was rude in the process). Tried to talk to Sam again but was unable to get him. We did not receive all of our belongings and received some that aren’t ours. Allied contracted with SSA to move us (without telling me they were a broker), and the experience with them has been worse than terrible! Now unable to reach them to file a claim. Called Allied back(now dealing with Noah) to help me since they hired SSA. They have not provided any help, even though Noah continues to tell me he will get them to send a claim form.

Warning to others—DO NOT TRUST THIS COMPANY!

Move size: 1 Bedroom Home Service cost: $4000

Do not under any circumstances use this company. These people are con artists and this company is truly BEYOND horrible!!!!

First they promise their quote is better and they’re this great 5 star company and the quote was extremely reasonable. I asked before signing- so should I expect any other fees? and was told nope only if you live on 3rd floor. I also asked so do I need to call you and tell you things I think of before pick up or do I just tell the movers when they come? and I was told nope just tell the movers. Okay yay this is so great right? So fast forward to pick up where I wasn’t even present and all of a sudden I’m being charged over $1400 extra for information that I even asked prior!!!! I called the manager the next day and they said they’d call me Monday so it’s Thursday I still hadn’t heard so I reached out and they said “I signed so I’m liable and have to pay this” I DIDNT EVEN SIGN - THE PERSON PRESENT FOR PICK UP DID, I WAS GIVEN WRONG INFO, INFO WAS WITHHELD AND I WASNT EVEN PRESENT FOR THIS!!!! So they asked and confirmed on pick up when do you want delivery to be so I told them a Saturday/Sunday when I’m off and they said ok just make sure you’re home to sign. Fast forward to the day of and I haven’t heard a thing so finally after calling 10 different numbers I get in touch with a manager and “we won’t have an update until Monday and the manager will personally reach out to me on Monday” Well Monday comes around and no word from the manager so thankfully this nice person in billing informed me “ITLL NOW BE HERE IN 5-14 BUSINESS DAYS”

HOW IS THIS POSSIBLE!!!!!! My medical supplies are in that truck that I need to literally survive and they won’t be here for another 5-14 business days?!?!?! And I have to pay $1400 extra for information that was not given/wrongly given. HOW IS THIS OK???? This company is nothing but a scam.

DO NOT USE

Move size: 1 Bedroom Home Service cost: $3600

Allied transportation group are common day thieves taking advantage of anyone they can. They have buried my wife’s review so here it is posted again. PLEASE READ THIS AND BE WARNED!!!! Absolutely gutted. How they have close to a 5 star review is beyond me. My husband called and initially talked to Joe. My husband over estimated the number of boxes and went through everything that was in our 2 bd/2bath apartment and Joe quoted us at 2,300. The conversation was very reassuring that this would be very close to end cost. Joe said to send the deposit and that if we had to cancel, no worries, because they give the deposit back as long as it's within 3 days of the move. Fast forward to a week before our big move to get the updated list to Bruce. Bruce re-quoted us at 5,700! Why the big jump? Customer service then called us and said our inventory list went from 49 items to 109! What?? How?? He went through MOST of these items with Joe! My husband is a Paramedic, we have two kids, a 15mo and a 2mo. We are in the process of buying our very first home and had to borrow money to do so. We budgeted at tops 3,000 for a moving company. There is NO WAY we could afford 5,700. If Joe would've originally quoted us for that, we would have looked at different options back in December. Not only did we have to scramble and look for different options very close to our moving date, but we also were told that we wouldn't be getting our $887 deposit back because Joe lied to us and said it was three days prior to the move, when in reality it's three days after the deposit is made. My husband tried to call to see if they'd be willing to rectify this and they routed his number to direct voicemail. So he called from my number and sure enough was able to talk to a representative who said she would get to the "bottom" of this by pulling the recorded conversation with Joe and get back to us by the end of the day. We never got a call back. At the most vulnerable time in our lives, this company took complete advantage of us and it's brutal. Edited to add: I called them after their comment to "address this" and the representative said, "yes, I see all of the notes on your account, however, unfortunately I'm not able to override and offer your deposit back." Then ummm, why am I calling? I'm sure it's only to make themselves look like they're trying to "help". Just sad. Edit edit: Yet again your customer “service” people told us they’d review the audio log where joe intentionally underquoted us and ignored almost everything he was supposed to list. Your team never got back to us with a copy of the audio log from that call. And I promise you it’s because you got caught stealing. You guys are crooks and scam artists. I hope your company sinks. You literally stole over $1,000 from a veteran and public safety operator with two babies under two. And have done NOTHING to rectify the situation. Disgraceful.

Move size: 2 Bedroom Home Service cost: $6000

Can I give 0 stars?

First of all, I was very excited and happy with my first call with John from Allied Transportation Group. I received a call today from Daniel. He informed me that John had been let go and no longer worked there. I totally understand that people move on from companies or whatnot as we own and operate a customer service-based company and have for the last 12 years. So ok fine!

As the call proceeded, I was informed that the confirmed delivery date of May 21st was not confirmed. In fact, my delivery would take up to 14 days. I assured them, that after getting about 8 quotes, I chose them to provide this service for us based on the 21st move in date. Today on the call I asked Daniel to provide me with the recording of that call. Daniel said when I originally spoke about the 21st that John did in fact say ok to that being the date of delivery.

Then a lady by the name of Tracy got on the line and started yelling at me. I asked her nicely many times to stop yelling at me, which she in turn told me, "this is just how I talk!" I asked Tracy and Daniel if there was someone else I could speak to that wouldn't yell at me. I was informed there were no other managers to speak too. Tracy then said she was cancelling our service! I nicely said, I have not asked to cancel my service. Daniel got back on the line and confirmed that he would not cancel our move. I don't know if they will show up or not. Daniel just hung up on me.

Long story short, I would never speak to any of my customers in this manner. Never! I would do everything in my power to make sure that customers experience was the best.

We've moved 15 times in the last 12 years. I am very understanding and have more than normal amount of experience with moving companies. If I were you I would use well-known name brands like POD or U-Pack or anyone else than Allied.

To add to it, once they give you a quote, they'll start informing you about all the add-on's after you make your deposit. For example, today I was informed that every stair after the 7th one they charge you for. Who has a staircase with only 7 steps? Just another way of them taking on more fees after you pay deposit. That is not in their contract by the way, it just says flight of stairs.

Run! Run as fast as you can from this company.

Move size: Partial Move Service cost: $2421