Alliance Movers Inc.

We spoke to many companies and many of them were very expensive and we could not afford them. We started to call U-Haul and consider moving our goods ourself. It turned out to be just as much and sometimes even more than the moving company. Alliance moving helped us keep this moving under the amount we were looking for. Even though it was a last-minute move we were not overcharged and we got everything we asked for it turned out to be just as much and sometimes even more than the moving company. Alliance moving helped us keep this new under the amount we were looking for. Even though it was a last-minute move we were not overcharged and we got everything we asked for and more. They are good unless people who only want to help you. We have many friends to move about the country and we will be telling them alliance moving is the company to use.

Move size: 2 Bedroom Home Service cost: $6300

Alliance moving is the company that you think of when pondering over which mover to select. I have all the qualities that you want and then interstate moving company. They have many departments that are all in communication with each other so nothing can go wrong. They try to save each customer as much money as possible and make sure that they feel comfortable about each phase of the move. He really didn’t know what to expect but we had no idea they would be this good to us and for that we are grateful you guys all did a great job.

Move size: 4+ Bedroom Home Service cost: $9400

Last time we moved we did it her self this time we vowed never ever to do that again. We ended up hiring Alliance moving. They had fantastic reviews online all of their credentials checked out they have a phenomenal customer service department. Everybody’s in touch and communicate about every move. If you wanted to change our day, Add or subtract items somebody was always available and that’s what you want in a moving company. We don’t have much experience moving but I will tell you we have to move again these guys are getting the call.

Move size: 3 Bedroom Home Service cost: $7500

I had to move for work. From Missouri to California. When I started the process, I talked to Ruth Steinberg. After the sales pitch, We talked about the inventory to be transported. I talked to Ruth, and decided that we should over estimate the amount of space need. We went from 500 cu ft, to 1001 cu ft. In conversation with Ruth, I was advised that, if I came in below the number, I would only be charged for the amount moved. I paid the deposit, and was advised by Ruth, that she was the contact point for the entire move. After giving her the deposit, I have not heard from Ruth. After multiple attempts at calling her and emailing her, no response was given. The movers came and the total load came to 875 cu ft. At $6 a cu ft, the left over space was a substantial cost change. I asked the movers to note the total space used on the revised estimate form that was provided by the company. He had advised me that he talked to his supervisor Ben, who told him not to write that any where. I was advised by the movers that Ben would be calling to talk to me. I attempted to contact Ruth, and never heard from her. Finally was able to convince the movers on site to do a revised estimate. The next day, Ben contacted me, and advised me, that he will be there when my stuff arrives in Chicago, and will let me know. Especially since "the space in loading the stuff on to the trailer, may be more." I am not exactly sure how that works. I am fairly certain that 875 cu ft is 875 cu ft, regardless of if it is loaded on to a moving truck or on to a tractor-trailer.
After all of this, I did not hear from Ben. Ruth and Ben were contacted multiple times and never received a call or an email from either of them.
Two weeks after the stuff was picked up I got a call from the dispatch center. A person named Tyler, stated that it will be at least another 5 days till they can get the items loaded. Tyler was advised of the issues with contacting Ben, and Ruth, and stated that he would get in touch with Ben and have him call me. Another week went by I got a voicemail from Tyler stating that it will be another 5 days, at the least till the items are loaded. However, he cannot be certain. Again an attempt to contact Ben was make and failure resulted. As of today, we are now approaching 21 days since the items were picked up. Except of Tyler calling to tell me the constant delay, I have not heard from Ben or Ruth. When customer service was contacted, the initial conversation was that "estimates, are exact, and we are only allowed to increase from that point. We are never to decrease. I still do not have my stuff. I still do not have a possible date for when my stuff will be here.

I still do not have my items.

Move size: 2 Bedroom Home Service cost: $5200

I signed a contract with Alliance Movers in early June for a cross-country moving that would take place starting August 8 with a 2-days window. I emphasized many times that I had a preferred delivery time around August 24. The sales representative told me although I didn't contract for guaranteed delivery, they would very likely accommodate my requirement because I booked early. Relying on this, I arranged my schedule in August.
On August 8, no one contacted me. I called Customer Service. It said it will check the status and get back to me soon. Till the end of that day, no one contacted me. On August 9, I called the Customer Service again. Like the previous day, it said it will get back to me after it checked the status with the truck driver. I waited until the afternoon when a dispatcher told me that the driver would come on August 10. On August 10, no one came. I called Customer Service. No one answered because it was a Saturday. I called the sales representative who fortunately transfered the working phonecall to her personal cellphone. A few hours later, the dispatcher called me saying that the driver can pick up my stuff on August 11. My travel plan was heavily interrupted by the unexpected and unexplained delay.
The delivery part is even more disappointing. In early August before the moving took place, I called to double-check whether my stuff can arrive in the destination around August 24. Customer Service said it marked my request on the system. When the driver and mover were here, I checked again and they told me the delivery can be made between August 24 and August 26. On August 20, I called Customer Service again to check the status who told me that my stuff would arrive around August 29. Later when I called again to ask a few details, another Customer Service staff told me that my stuff was still in the original region and would actually arrive 10 to 21 days starting August 24. I was surprised and wanted to know why there is such a change. The Customer Service staff impatiently told me that it was what I contracted for. But when I looked at the e-document I signed, it did not mention the 10-21 days of window. I told the staff that the information was misleading and I relied on the misrepresentation of the sales representative to believe that my stuff will arrive between August 24 and August 26. The Customer Service staff replied with a bad attitude that I signed the contract and that's it.
Today is August 28 and I still have no idea when my stuff will arrive. I feel I can't trust whatever they tell me. I will never work with this moving company again.

Move size: Studio Service cost: $4000

Do NOT use this company. They moved us out of a Chicago high rise and showed up in the evening (scheduled for AM) so we had to make extra accommodations to be able to move the following day. We had to call them to ask when delivery was happening and they said NEXT DAY. Moved into a brand new house and destroyed walls (dents the size of baseballs). Lost and entire couch and still charged us the space to move it. Did not reimburse for couch, 4 broken lamps, or dented walls.
Do not use these movers. Move also cost double their quote.
Any positive reviews are fake. They all have the same grammatical errors.

Move size: 1 Bedroom Home Service cost: $10000

Used this company for cross country move - scratched floor and doorframe moving out, left treadmill outside in pouring rain for 2 hrs - mixed up our delivery date with another customer then required an additional $740 to deliver at the last minute, upon delivery there was approx $5K worth of damage - this was before I had even unpacked half the boxes. We filed a claim, it has been over 4 months and no one has contacted us and I can't get anyone to call or email me back - lawsuit is on it's way!

Move size: 2 Bedroom Home Service cost: $11200

We contracted with them in Feb for a move from NJ to Texas in September. We got a reasonable "guaranteed" quote. In July, we moved the date up a few weeks into August. When moving time came they said we switched to "Summer Rates" and our cost went up 50%. On moving day, they said we went over the weight and was charged an additional $4K over that! After the movers left our new home in Texas and we started to unpack we found many broken items and missing items such as a TV, expensive leather jackets and kitchen appliances. We put a claim in and was told it could take up to 4 months to get it resolved. It is now more than 4 months and I still have not heard a word.

Move size: 3 Bedroom Home Service cost: $12000

Alliance movers is really good, the gentleman that helped me Jason was so helpful he walked me through an inventory. He compared all the other quotes and even beat a quote from another company that didn’t look as Good as Alliance Movers.. the day of the move the truck and movers where are time.. they were nice gentlemen and professional. I have a baby grand piano they packed in a special way.. I chose the full packing service which for how much material and the way the movers packed everything was really cheap. They bubble wrapped and crated all the glass and pictures for me. Thanks a lot Alliance movers! You guys are great!!

Move size: 3 Bedroom Home Service cost: $8640